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Summary of reviewsINNSiDE by Meliá Düsseldorf Seestern offers a highly favorable experience, particularly for those seeking a convenient and tranquil location. It boasts excellent public transport links, making Düsseldorf's key sites easily accessible. The quiet, serene environment is ideal for both leisure and business travelers. The hotel's proximity to the Rhine and business centers like Vodafone Campus is well-regarded with the provision of free and ample parking being a significant advantage for drivers.
The breakfast experience stands out, featuring a broad and high-quality selection that pleases many guests. A variety of fresh options, including gluten-free and vegetarian choices, are highlighted and the friendly staff along with the cozy atmosphere enhance the experience. While some guests question the value for money, especially during peak times, the overall sentiment is largely positive.
Dinner options receive mixed reviews, but the food quality, especially the burgers, is praised. The restaurant and bar ambiance is appreciated, though occasional closures and higher prices are noted. The well-maintained gym and sauna are positive additions, even if the fitness area could be more extensive.
Rooms are clean, spacious and modern with comfortable beds and unique designs. While there are occasional complaints of outdated elements and minor maintenance issues, the general feedback on room quality is favorable. The hotel's cleanliness receives commendation for its tidy and welcoming appearance, though consistency can be improved.
The staff at INNSiDE by Meliá Düsseldorf Seestern receive significant praise for their friendliness, helpfulness and professionalism. Guests often note the attentive service and quick check-in/out processes, contributing to a hassle-free stay.
Wifi, however, garners mixed reviews with frequent connectivity issues suggesting a need for optimization. Parking, while convenient and featuring EV charging stations, is seen as expensive, adding to the overall cost of stay.
For business travelers, the hotel’s strategic location in the business district and its accommodating room setup make it a top choice, providing a cozy and efficient environment for work. Its accessibility and connectivity also make it a practical option, though some improvements in specific amenities for guests with mobility issues could be beneficial.
Overall, INNSiDE by Meliá Düsseldorf Seestern is a well-rated hotel, known for its prime location, quality breakfast, friendly staff and comfortable rooms. Minor areas like wifi stability and parking costs still require attention to further enhance guest satisfaction. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
The Innside Premium RoomIncluding free Sky satellite channels and free WiFi. There is a kitchenette with a microwave and a walk-in cupboard.
The room includes a free minibar with healthy drinks with refill once a day on request
The INNSIDE RoomIncluding free Sky satellite channels and free WiFi.
The room includes a free minibar with healthy drinks with refill once a day on request
The Innside Twin RoomThe twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room offers a minibar, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
INNSiDE by Meliá Düsseldorf Seestern offers a prime location for travelers looking to explore Düsseldorf and its surrounding areas. The hotel's proximity to public transportation, including bus, metro and tram stops just a minute's walk away, makes it convenient to reach the city center and other key destinations like the trade fair and the old town within minutes. Guests appreciated the tranquil and beautiful setting, emphasizing the quietness of the area that allowed for a peaceful stay.
Despite being positioned in a quieter part of the city, the hotel provides easy access to the Rhine, the Rheinauen and several businesses such as the Vodafone Campus. With free and ample parking options available, it's also a suitable choice for those driving into the city. The location is particularly favorable for guests attending events or concerts with connections to public transportation facilitating smooth and quick commutes.
Overall, the combination of a serene environment, excellent public transport links and proximity to both business centers and recreational areas makes this hotel a well-regarded choice for both leisure and business travelers.
Breakfast
At INNSiDE by Meliá Düsseldorf Seestern, the breakfast experience generally receives high marks from guests, highlighting elements such as a diverse and broad selection, fresh and delicious options and a pleasant atmosphere in the breakfast room. Many guests appreciated the variety of food choices, including fresh fruits, juices, a wide range of bread, toppings, milk/fruit products, gluten-free options and vegetarian alternatives. The high quality of the breakfast has often been a standout feature, leaving nothing to be desired for most visitors.
Nevertheless, opinions on the value for money varied with some guests noting that the price seemed excessive, particularly if the selection appeared limited or nearly depleted during busy periods. The consensus remains positive with many guests calling the breakfast plentiful, balanced and enjoyable. The staff's friendliness and the cozy ambiance further enhance the breakfast experience at the hotel.
In summary, while there are a few critiques regarding cost and variety at peak times, the breakfast at INNSiDE by Meliá Düsseldorf Seestern is largely seen as a well-rounded, high-quality offering that enhances the overall stay.
Dinner
Guests of INNSiDE by Meliá Düsseldorf Seestern have shared mixed experiences regarding the hotel's dining options. Positively, many found the food to be simple yet tasty with particular praise for the burgers. The dinner offerings were described as super tasty and the restaurant and bar provided a good range of options at fair prices. Additionally, the breakfast received high marks for its quality.
However, some guests faced inconveniences as the restaurant and bar were frequently closed, especially on weekends and during private events. This lack of availability was not always communicated clearly at the time of booking. When open, the prices for food and drinks were considered somewhat high and there were comments that portions could be a bit more generous. Despite these issues, when operational, the coffee and restaurant area impressed with its amazing ambiance. Additionally, the hotel boasts excellent facilities including a gym and sauna.
Rooms
The rooms at INNSiDE by Meliá Düsseldorf Seestern are frequently praised for being clean, spacious and well-maintained. Many guests appreciate the modern, industrial-style design and the comfortable beds, as well as the large, bright rooms that provide a cozy and appealing atmosphere. The creative layout, including features like open or semi-open bathrooms with transparent showers, adds a unique touch that some guests enjoy, though it may not suit everyone's taste.
However, several reviews also note that some room elements feel outdated with old furniture and technology. Minor issues such as defective lighting, faucet problems and occasional maintenance oversights (e.g., missing towels, strange smells and questionable cleanliness in some instances) were mentioned. Despite these, the ample space and thoughtful design make the rooms an attractive choice for many. The overall ambiance is described as modern and stylish, contributing to a pleasant stay. Additionally, a few conveniences such as included minibars add value to the guest experience.
Though there are areas for improvement, particularly regarding modernization and consistent upkeep, the general sentiment about the rooms mostly leans positive, making it a reliable option for visitors.
Beds
The guest reviews for 'INNSiDE by Meliá Düsseldorf Seestern' reveal mixed feelings about the quality of the beds. Positive comments indicate that many visitors found the beds to be very comfortable, often contributing to a good night's sleep. Descriptions like comfortable, very comfortable and comfortable bed in a nice room were common amongst satisfied guests. The beds are noted to have been renewed with some rooms featuring mattresses described as cozy and adjustable headboards adding to the comfort level.
However, not all feedback was positive. A recurring issue is the hardness of the mattresses with several guests finding the beds either hard or very uncomfortable. There were also comments about narrow beds, which some guests found too small to be comfortable. Some guests noted issues with cleanliness, such as beds full of hair or maintenance problems like creaking beds and ones that squeaked horribly.
While the general opinion leans towards a comfortable experience for many, the inconsistency in bed comfort suggests there may be room for improvement. Addressing the issues of hard and narrow beds could enhance guest satisfaction significantly.
Cleanliness
INNSiDE by Meliá Düsseldorf Seestern showcases a mixed reception concerning cleanliness based on guest feedback. Many guests applaud the hotel for maintaining very clean, tidy and appealing rooms with frequent remarks on cleanliness and spaciousness. The hotel itself is often described as clean, sustainable and well-maintained with a clean, modern atmosphere and effective functionality.
However, there are notable concerns that detract from this positive image. Several reviews point out inconsistencies in room cleanliness, including dusty areas, stained curtains, rust on sinks and occasional lapses in basic housekeeping such as unclean bathrooms or remnants of previous guests' use. There are mentions of the hotel rooms needing renovation and facing wear and tear, which impacts guests' perceptions of cleanliness. These issues sometimes extend to common cleaning oversights, such as dirty windows and neglected descaling in bathrooms.
Despite these issues, the hotel continues to receive favorable comments on its clean and quiet environment and well-maintained facilities. But guests emphasize a need for more consistent and thorough cleaning practices to meet the expected standards for such an establishment.
Staff
INNSiDE by Meliá Düsseldorf Seestern boasts an overwhelmingly positive reputation for its exceptional staff. Guest reviews consistently highlight the hotel's personnel as friendly, helpful and accommodating, ensuring a warm reception and a pleasant atmosphere throughout their stay. The staff, described as super friendly and beyond praise, proved attentive to guests' needs, always ready to provide immediate assistance and answer all queries with professionalism and courtesy. The efficient and quick check-in and check-out processes add to the hassle-free experience, reflecting the staff's dedication to service quality.
Guests frequently mention their comfort from the attentiveness and friendliness displayed across various hotel departments, from reception to the restaurant. The staff's ability to communicate effectively in multiple languages, including English and German, further enhances the overall guest experience, making international travelers feel particularly welcomed.
However, a few isolated mentions suggest occasional inconsistencies with some instances of staff being overwhelmed or slow. Despite these rare critiques, the majority of feedback remains consistently positive, praising the staff's hospitable nature, consideration of guest problems and overall outstanding service.
Overall, INNSiDE by Meliá Düsseldorf Seestern's team creates a positive and welcoming environment with their high level of friendliness and helpfulness leaving a lasting impression on guests.
Wi-Fi
The wifi experience at INNSiDE by Meliá Düsseldorf Seestern has received mixed feedback from guests. While some visitors found the wifi stable enough for online meetings, many noted significant issues. Common problems included weak signals, connectivity issues and the connection not working in certain rooms, such as room 220. Several guests reported that the wifi did not work at all in their rooms or was disappointingly slow, requiring them to relocate to other areas of the hotel to access a stable connection. There were also mentions of the internet being completely down at times. Given these recurring concerns, it appears that the hotel's wifi performance could benefit from optimization to meet guests' expectations.
Gym
The gym and wellness area at INNSiDE by Meliá Düsseldorf Seestern offers a compact fitness experience paired with a well-received sauna for relaxation. Guests appreciate the overall conditions of the fitness equipment, although the multifunctional strength machine could benefit from an upgrade. Despite its size, the fitness and wellness facilities contribute positively to the guest experience with particular praise for the sauna. However, some guests noted that the gym has limited options and might benefit from being available 24 hours. There have also been instances when the gym was closed due to construction, affecting availability. Overall, while the fitness area is well-maintained and enjoyable, it might not meet the expectations of those looking for a more extensive wellness space.
Parking
INNSiDE by Meliá Düsseldorf Seestern offers both underground and free parking options to its guests, but most reviews highlight that parking can be quite expensive with fees typically around 20 to 22 Euros per day. Despite the cost, the underground garage is appreciated for its availability and security, including direct access to the hotel. The hotel also features electric vehicle charging stations, which is a plus for EV owners. However, guests noted that the free parking spots are limited, often just 6 or 7, which quickly fill up. While the underground parking is well-maintained, the labeling of hotel spaces can be unclear and there are some minor inconveniences such as stains on the carpet in the parking area and limited short-term stopping spaces. Overall, while parking at the hotel is pricey, the provided facilities are convenient, especially in a busy city like Düsseldorf.
Business
INNSiDE by Meliá Düsseldorf Seestern is ideally suited for business travelers. Strategically located in the business district and close to several companies, it offers the perfect setting for business trips to Düsseldorf. The hotel is noted for its cozy atmosphere and the layout and equipment of the rooms cater specifically to the needs of business guests. Whether it's a short stay or a longer business trip, visitors find this hotel to be good value for money and highly appropriate for their requirements. Overall, it's a great choice for those in town for business.
Accessible
INNSiDE by Meliá Düsseldorf Seestern is noted for its excellent connectivity and accessibility, making it a convenient choice for travelers. Guests have highlighted its accessible location and the ease of using public transport to reach various parts of the city, including the nearby exhibition center and city center. The hotel also provides amenities such as EV charging, adding to its modern conveniences. While rooms were noted to be accessible, they might lack certain features specifically tailored for guests with significant mobility issues. Overall, the hotel's strategic location and good transport links make it a practical option for visitors.
No, INNSiDE by Meliá Düsseldorf Seestern doesn't have any pool.
No, a spa isn't available at INNSiDE by Meliá Düsseldorf Seestern.
Yes, INNSiDE by Meliá Düsseldorf Seestern welcomes dogs.
Yes, parking facilities are available at INNSiDE by Meliá Düsseldorf Seestern.
Yes, INNSiDE by Meliá Düsseldorf Seestern has a gym.