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Summary of reviewsThe Radisson Blu Media Harbour Hotel in Düsseldorf is highly praised for its exceptional location in the trendy Media Harbor area. Guests appreciate its proximity to the Rhine River promenade, iconic attractions like the Rhine Tower and the easy access to both the old town and city center. The surrounding vibrant neighborhood, replete with restaurants, cafes and bars, makes it an ideal base for exploring Düsseldorf's culinary and nightlife scenes. The hotel’s location melds convenience, tranquility and accessibility, making it favorable for both leisure and business travelers.
The breakfast experience at the hotel receives mostly positive feedback with guests commending the extensive variety, quality ingredients and delicious offerings. The service is noted as friendly and the ambiance of the breakfast room is often praised. Despite some concerns about the cost and occasional logistical issues, the overall sentiment is that breakfast is satisfying and abundant, catering well to various dietary preferences.
However, dinner reviews are mixed. While the quality of food, particularly the pizzas and breakfast buffet, is appreciated, there are frustrations about the limited dining options, absence of room service and the bar's inconsistent operating hours. Guests often turn to nearby restaurants for more varied dining experiences.
Guests find the rooms spacious, clean and modern with large windows offering excellent views over Düsseldorf. The rooms are well-equipped and comfortable, contributing to a pleasant stay. Some rooms show signs of wear and require better upkeep and renovations, but overall, the room experience remains positive with amenities like complimentary water, tea and coffee enhancing comfort.
Cleanliness is generally praised, though there are recurring issues such as limescale stains, cobwebs and dated furnishings that suggest a need for more rigorous housekeeping. Despite these inconsistencies, the hotel is described as welcoming and modern.
The staff at the Radisson Blu Media Harbour Hotel are consistently applauded for their exceptional friendliness, professionalism and helpfulness. Their attentiveness and efficiency significantly enhance the guest experience, contributing to a welcoming and supportive environment throughout the hotel.
WiFi is generally reliable and appreciated by guests, although some encounter connectivity issues. Suggestions include including WiFi in the room rate and ensuring better security for the network.
The gym receives mixed reviews with many noting it as minimalistic and lacking in equipment. While some find the small wellness area adequate, the gym overall could benefit from more facilities to meet guests' expectations.
Parking options are convenient with on-site and underground facilities, including EV charging stations. However, the narrow spaces and high fees are common concerns. Some guests find alternative parking nearby, which is often more affordable.
For nightlife enthusiasts, the hotel's location is ideal with numerous bars, restaurants and entertainment options within walking distance. However, the proximity to nightlife venues can result in noise disturbances, which might be a drawback for those seeking a quieter stay.
Lastly, the beds at the hotel are a highlight, frequently described as highly comfortable and spacious, providing a restful night's sleep. Some guests find the beds too hard or narrow and there's mixed feedback on the pillows and duvets.
In summary, Radisson Blu Media Harbour Hotel in Düsseldorf offers a stylish and comfortable stay with excellent location benefits, friendly staff and well-equipped rooms. While there are areas for improvement, particularly in dining and housekeeping consistency, the overall guest experience remains positive. Show more
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Hotel with EV Charging Stations
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Hotel Taking Steps Towards Sustainability
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4-Star Hotel
Room Types
Standard RoomAir-conditioned room with a flat-screen TV, a minibar, and a tea/coffee maker. A hairdryer is provided in the private bathroom.
Premium RoomAir-conditioned room with a flat-screen TV, a minibar, and a tea/coffee maker. Bathrobes and a hairdryer are provided in the private bathroom.
This spacious room includes a breakfast buffet, black-out curtains, and a daily newspaper.
SuiteOffers a separate seating area, black-out curtains, and daily newspaper.
Superior RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels.
Premium Room with Roof Top ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Guest Reviews
8.3
Very Good
Location
The Radisson Blu Media Harbour Hotel in Düsseldorf boasts an enviable location, according to guest reviews. Nestled in the picturesque Media Harbor, the hotel offers a quiet yet central setting with everything from the Rhine River promenade to the iconic Rhine Tower within strolling distance. Visitors have praised its proximity to both the old town and modern attractions, highlighting the ease of reaching the city center on foot or via excellent public transportation options. The surrounding area is vibrant and trendy, filled with a variety of restaurants, cafes and bars, making it an ideal base for exploring the city's culinary and nightlife scenes. The blend of convenience, serene atmosphere and accessibility makes this location highly favorable for both sightseeing and business travel. The hotel's blend of modern amenities and strategic positioning promises a comfortable stay, ensuring that guests have all they need within arm's reach.
Breakfast
The breakfast experience at the Radisson Blu Media Harbour Hotel in Düsseldorf has garnered mixed feedback from guests. On the positive side, many guests praised the breakfast for its extensive variety, high-quality ingredients and overall deliciousness. Descriptions such as fantastic, very delicious, exceptional and super were frequently used. The breakfast buffet offered a diverse selection that catered to various tastes and dietary preferences, including vegetarian and gluten-free options. Freshly squeezed juices, fresh fruit and a good selection of local delicacies were highlighted, adding to the appeal. The service was often noted as friendly and the ambiance, particularly in the breakfast room, received positive remarks.
Several guests appreciated the late breakfast timings, especially on Sundays when it extended until 11:00 am, making it convenient for late risers. The breakfast was seen as abundant and rich, stocked with plenty of fresh and regularly replenished items such as smoothies, baked goods and quality coffee. The inclusive variety ensured it had something for everyone, contributing to a satisfying breakfast experience.
However, there were recurring comments about the high price of breakfast, which some guests found disproportionate to the experience. A few were disappointed by the limited choice and minimalist nature of the breakfast offerings, considering the cost. Issues like the breakfast room being too small, items not being replenished quickly enough and occasional logistical problems such as lacking cutlery or utensils were noted. Some guests felt the breakfast did not meet their expectations and cited the need for improvement in service and selection.
Despite these mixed views, the overall sentiment tilts towards a positive breakfast experience with many guests recommending it for its variety, freshness and quality.
Dinner
The Radisson Blu Media Harbour Hotel in Düsseldorf garners mixed feedback regarding its dining options. On the bright side, guests have praised the quality of food available with positive remarks about the pizzas served at the hotel restaurant and the delicious breakfast buffet. The bar, noted for its nice ambiance and good service, also received compliments.
However, there are notable drawbacks. Many guests lament the closure of the restaurant, the absence of a minibar or room service and limited bar food options. The bar's inconsistent operating hours, closing early on weekends with no snacks available, have also been points of contention. Additionally, the lack of a closeable door to the toilets in rooms has been mentioned as uncomfortable for some guests.
For those looking for a dining experience, nearby restaurants provide a variety of options. The hotel's atmosphere and lobby/bar area are appreciated, but the overall comfort and convenience of its dining services fall short for several visitors.
Rooms
The guest reviews about the rooms at Radisson Blu Media Harbour Hotel, Düsseldorf, paint a largely positive picture. The rooms are frequently described as very spacious and clean with modern furnishings and stylish decor. Many guests highlighted the beautiful large windows providing excellent views over Düsseldorf, contributing to an appealing and pleasant stay.
The cleanliness of the rooms is consistently praised with most rooms being well-equipped, comfortable and quiet. Amenities such as complimentary water, tea and coffee, along with large televisions and soundproofing, enhance the overall comfort. The bathrooms, although somewhat inconsistent in terms of modernity, are generally appreciated for being clean and well-equipped with some featuring underfloor heating.
However, several guests noted that certain rooms are beginning to show signs of wear with outdated elements and some maintenance issues, such as dusty areas, stains and old carpets. There were occasional mentions of rooms needing better upkeep and some improvements in functionality, such as better temperature control and more privacy in the bathrooms.
The hotel's location in a trendy area of Düsseldorf, combined with its stylish, modern rooms and quiet ambiance, make it a popular choice among guests. Despite some rooms needing renovations, the overall room experience is positive, combining comfort, cleanliness and modern amenities.
Beds
The beds at Radisson Blu Media Harbour Hotel, Düsseldorf, receive a lot of praise from guests for their comfort and size. A recurring theme is the comfort of the mattresses, which many describe as very comfortable, cozy and even super comfortable. Several reviews highlight the large size of the beds with mentions of KingSize and French double beds, contributing to a restful night's sleep. Guests frequently find the beds to be of high quality, neat and top class.
While almost all agree on the comfort of the beds, a few guests have mentioned that some beds are too hard or too narrow for their liking. Additionally, there are mixed feelings about the pillows and duvets with some finding the pillows too soft or the duvet too thin. However, requests for additional pillows or blankets were noted, indicating that the staff are responsive to guest needs.
Overall, the beds at this hotel are well-regarded, offering a clean and comfortable experience that seems to be a highlight for most visitors. The hotel also provides rooms that are well-equipped and cozy, although there are minor issues such as privacy in the toilet area and socket availability near the bed.
Cleanliness
Radisson Blu Media Harbour Hotel in Düsseldorf receives mixed reviews regarding cleanliness. On the positive side, many guests found the hotel very clean, highlighting clean rooms, bathrooms and a generally well-maintained environment. Several comments emphasized the modern, functional and comfortable nature of the rooms, contributing to a pleasant stay. The hotel is described as welcoming with facilities that are modern and in good condition. Guests appreciated the fresh coffee and well-equipped amenities.
However, there are several critical notes. Some guests reported issues such as limescale stains, hairs from previous guests, cobwebs on the bathroom ceiling and stains on the carpet and curtains. Instances of dirty rooms, dusty surfaces and worn-out furniture were mentioned, indicating that housekeeping could be more thorough. Specific problems included uncleaned bathrooms, dusty mirrors and dirty carpets. There were also mentions of broken furniture and dirty towels, pointing to areas needing improvement.
Overall, while the cleanliness of the hotel is generally acceptable and often praised, there are recurring issues that indicate a need for more consistent housekeeping standards and periodic renovations. The disparity between positive and negative experiences suggests that the hotel could benefit from addressing these inconsistencies to ensure a uniformly pleasant stay for all guests.
Staff
At the Radisson Blu Media Harbour Hotel in Düsseldorf, guests consistently praise the exceptional staff. Numerous reviews highlight the staff's extraordinary friendliness, professionalism and helpfulness. From the welcoming reception team to the attentive waitstaff and bar personnel, every interaction is marked by warmth and efficiency. Guests frequently mention the outstanding customer service, rapid responses to requests and the courteous demeanor of the employees. The reception team, in particular, is noted for their quick check-ins and flexible assistance, making guests feel appreciated from the moment they arrive. Breakfast service also stands out with staff maintaining a friendly and comfortable atmosphere even during busy times. Overall, the staff's dedication and amiability significantly enhance the guest experience, creating a welcoming and supportive environment.
Wi-Fi
Radisson Blu Media Harbour Hotel in Düsseldorf offers good WiFi that is appreciated by many guests for its reliability and quality. Complimentary WiFi is available throughout the rooms and other areas of the hotel and has been noted as better than average by some guests. Despite praise, some guests have encountered issues with connectivity, including instances where the internet was non-functional during their entire stay. There are also critiques regarding the security of the WiFi, as it is open and not secure.
While most guests seem satisfied with the WiFi experience, there are suggestions for improvement such as including WiFi in the room rate and providing clear instructions for connecting devices, particularly those requiring a code for Airplay with the TV. Despite these shortcomings, the reliable and complimentary WiFi is a notable positive aspect of the Radisson Blu Media Harbour Hotel.
Gym
The gym at the Radisson Blu Media Harbour Hotel in Düsseldorf has received mixed feedback from guests. While it offers a 24/7 fitness facility, many found the area to be quite minimalistic. Several reviews noted that the gym room is small, containing only basic equipment like one exercise bike, one cross trainer and two treadmills. The absence of weights, rubber mats and other useful fitness accessories was remarked upon by multiple guests and some mentioned issues with the fitness TV area. The wellness area, although small, was appreciated by some as being fine. Overall, the gym quality at the hotel could benefit from improvement to meet guests' expectations more effectively.
Parking
The Radisson Blu Media Harbour Hotel in Düsseldorf offers a range of parking options, which include both onsite and underground facilities. Guests appreciated the convenience of parking directly under the hotel, avoiding the hassle of downtown traffic. The availability of EV charging stations in the garage was also mentioned positively by visitors.
However, many found the parking entrances and spaces to be rather narrow with several reviews indicating that the garage is not ideal for larger vehicles. The underground parking was described as tight and somewhat complicated to navigate with some guests struggling to find the entrance or having difficulty maneuvering within the space.
Cost appeared to be a common concern, as parking fees were considered to be on the higher side, averaging around €20-25 per day. Some guests mentioned that these fees should ideally be included in the room price. Despite the expense, the hotel's underground garage was noted to be clean and tidy.
For those looking for more affordable alternatives, there is public parking available nearby and some guests were able to find free parking options or cheaper paid parking just a short walk from the hotel.
Overall, while the parking facilities at Radisson Blu Media Harbour Hotel are convenient and well-maintained, the narrow spaces and higher costs may be a consideration for potential guests.
EV charging stations
The Radisson Blu Media Harbour Hotel in Düsseldorf has made strides in accommodating guests with electric vehicles by providing EV charging stations. The availability of charging points for electric cars is frequently noted, which allows guests to conveniently charge their electric vehicles on-site. The hotel features dedicated charging facilities within its parking garage, ensuring that those traveling with EVs can maintain their vehicles' charge without hassle. However, there are occasional mentions of insufficient charging options, suggesting that demand may occasionally outstrip supply. Overall, the presence of EV chargers and nearby charging stations enhances the hotel's appeal for eco-conscious travelers.
Nightlife
The Radisson Blu Media Harbour Hotel in Düsseldorf is well-placed for those looking to explore the city's vibrant nightlife. Guests frequently highlight the convenience of having numerous bars, restaurants and various entertainment options within walking distance. The lively atmosphere extends to the nearby cafes and eateries, creating a cozy and appealing environment for visitors seeking both relaxation and excitement.
However, the proximity to nightlife venues does come with some drawbacks. Several reviews indicate noise disturbances from nearby nightclubs and discos with music often playing into the early hours and occasional loud parties in neighboring areas. While this bustling nightlife scene is ideal for partygoers, those seeking a quieter stay might find the nighttime noise to be a concern.
Overall, the hotel's location is praised for its excellent access to entertainment and dining, providing ample options for guests to enjoy Düsseldorf's dynamic social scene.
4 Star
The Radisson Blu Media Harbour Hotel in Düsseldorf receives mixed feedback regarding its four-star status. Guests often find the amenities and facilities somewhat limited and occasionally falling short of the expectations for a hotel in this category. While some reviewers describe it as the best four-star hotel in Düsseldorf, others feel it barely meets the standards or even liken it more to a three-star establishment.
Despite this inconsistency, the hotel does have redeeming qualities that align with a four-star rating. The service is frequently highlighted as excellent, providing quality and comfort that guests appreciate. The hotel is said to have beautiful facilities and a top service standard, making it suitable for those seeking reliable accommodation in this star category.
Overall, while the Radisson Blu Media Harbour has its virtues in service and certain facilities, there seems to be a need for improvement to consistently meet the full expectations of a four-star hotel according to guest reviews.
Business
The Radisson Blu Media Harbour Hotel in Düsseldorf is highly regarded among business travelers. It consistently earns praise for being well-suited for business trips and its standard rooms are frequently highlighted as being ideal for business needs. The hotel's prime location is a notable advantage, placing guests conveniently close to key business areas.
Visitors appreciate the efficient and fast check-in process, which is a great benefit for those on tight schedules. Business facilities, including numerous well-kept meeting rooms and reliable Wi-Fi, cater effectively to professional needs. Additionally, the hotel provides a hearty early breakfast, ideal for busy mornings.
Overall, the Radisson Blu Media Harbour Hotel is considered an optimal choice for business stays in Düsseldorf, thanks to its excellent amenities and strategic location.
Accessible
The Radisson Blu Media Harbour Hotel in Düsseldorf offers strong accessibility features for guests with disabilities. Confirmed reviews frequently highlight that the hotel is easily accessible and well-suited for those using wheelchairs with specific mentions of wheelchair-friendly facilities and easy access to public transport. The hotel is considered suitable for wheelchair users and disabled individuals with good accessibility in both the entrance and surrounding areas. Guests have noted the presence of helpful accessibility facilities, making it a disability-friendly option for travelers. Additionally, the hotel's location near public transport and other amenities like cinemas further enhances its convenience and accessibility, making it a commendable choice for business stays and general visits.
Romantic
The Radisson Blu Media Harbour Hotel in Düsseldorf offers a conducive romantic atmosphere, ideal for couples seeking a charming getaway. Guests have highlighted the hotel's romantic ambiance with a particularly pleasant window display that adds to the overall charm. The location in the old town further enhances its romantic appeal with picturesque surroundings perfect for a quiet stroll. Some rooms come with a hot tub, providing an extra touch of luxury and privacy. The staff's thoughtful gestures, such as personalized birthday briefings, add to the romantic experience. Additionally, the great views and lovely ambiance make it a delightful setting for a romantic trip.
Dog Friendly
The Radisson Blu Media Harbour Hotel in Düsseldorf offers a pet-friendly environment appreciated by dog lovers. Guests consistently note the warm welcome extended to their canine companions, highlighting the hotel's pet-friendly policies and courteous staff. Check-in services are particularly praised for their accommodating nature towards pets, making the arrival process smooth for both pet owners and their furry friends. Despite being located in a busy area, the hotel manages to maintain a welcoming atmosphere for dogs, ensuring their stay is pleasant. While some reviews suggest the hotel's dog-friendly features could be more explicitly communicated, the overall experience for dog owners appears positive and well-managed.
No, Radisson Blu Media Harbour Hotel, Düsseldorf doesn't have any pool.
No, a spa isn't available at Radisson Blu Media Harbour Hotel, Düsseldorf.
Yes, Radisson Blu Media Harbour Hotel, Düsseldorf welcomes dogs.
Yes, parking facilities are available at Radisson Blu Media Harbour Hotel, Düsseldorf.
Yes, Radisson Blu Media Harbour Hotel, Düsseldorf has a gym.