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Summary of reviewsThe Best Western Glasgow South Eglinton Arms Hotel is celebrated for its prime location in the serene conservation village of Eaglesham. Guests love its mix of countryside tranquility and city proximity, citing easy access to Glasgow and other attractions via nearby major motorways and transport links. Situated next to a picturesque park, the hotel offers stunning views and ample opportunities for leisurely walks. The historic and beautiful village setting adds to the overall appeal, making it perfect for relaxation or as a central hub for exploring further.
Guests frequently commend the hotel's breakfast, describing it as delicious, freshly cooked-to-order and catering to diverse preferences. Traditional Scottish breakfast options and a variety of continental and hot food choices are highlighted with many noting the attentive and cheerful service. Though a few inconsistencies were mentioned, the general consensus remains that breakfast is a delightful and well-appreciated experience.
Dinner at the hotel also receives high praise for its quality, reasonable pricing and variety. Guests particularly enjoy the freshly cooked evening meals and the restaurant's ambience. Despite minor service delays and occasional lapses, the overall dining experience is considered a highlight of the stay, thanks to the excellent food and attentive staff.
The rooms at Best Western Eglinton Arms are consistently lauded for their cleanliness, comfort and stylish décor. While some guests find the rooms to be on the smaller side and occasionally dark, the overall feedback is positive, emphasizing the rooms' cozy and welcoming nature. Immaculately kept and well-presented, the rooms offer a comfortable retreat with added value for money.
Cleanliness is a standout feature across the hotel with both rooms and common areas frequently described as spotless and well-maintained. Guests appreciate the high standards of cleanliness and the inviting atmosphere created by the detailed attention.
The Best Western Glasgow South Eglinton Arms Hotel's staff is often highlighted as an exceptional aspect of the guest experience. Described as friendly, welcoming and helpful, the staff significantly enhance the stay with their professional and warm service. Guests note the staff's attentiveness and willingness to go the extra mile to ensure comfort.
The hotel's Wi-Fi receives mixed reviews with some guests finding it reliable and others experiencing inconsistencies, particularly in room areas. While the internet suffices for basic use, improvements could be made for more consistent connectivity.
Comfortable beds are another frequently mentioned highlight, contributing to a good night's sleep. However, feedback varies on bed size and support with some guests noting preferences for larger or more supportive beds.
For business travelers, the hotel's location near a business center, ample parking and professional staff make it a convenient choice. The accessible amenities, including wheelchair-friendly features and a helpful staff, cater well to guests with disabilities, though some areas like small, dark corridors and specific seating arrangements could be improved.
The hotel’s historic charm, combined with modern amenities, creates an appealing atmosphere. Its gothic style and preserved authenticity, paired with contemporary comforts, add to the character and overall experience.
Best Western Glasgow South Eglinton Arms Hotel is notably dog-friendly, offering designated rooms, green spaces for walks and a welcoming environment for pets. Staff go out of their way to accommodate and fuss over dogs, creating a pleasant experience for both pets and their owners.
In summary, Best Western Glasgow South Eglinton Arms Hotel impresses with its prime location, excellent dining, cleanliness and welcoming staff, making it a popular choice for various types of visits. Show more
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Categories
Hotel for Honeymoon
Experience the most wonderful honeymoon in the hotel's luxurious and comfortable Honeymoon Suite, surrounded by the beautiful Scottish landscape.
Hotel near Golf Courses
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Single RoomOffering free toiletries, this Single room includes a private bathroom with a walk-in shower and a hairdryer. The Single room offers a tea and coffee maker, a carpeted floor, heating, as well as a TV. Maximum of 2 small dogs are allowed in this room.
Standard Double RoomOffering free toiletries, this Double room includes a private bathroom and a hairdryer. The Double room offers a tea and coffee maker, a carpeted floor, heating, as well as a TV. Maximum of 2 small dogs are allowed in this room.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room offers a tea and coffee maker, a carpeted floor, heating, as well as a TV. The unit offers 2 beds.
Pets are not allowed in this room.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a TV, a tea and coffee maker, a carpeted floor and heating. The unit offers 1 bed.
Pets are not allowed in this room.
Honeymoon Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a carpeted floor, heating, as well as a TV. The unit has 1 bed.
Pets are not allowed in this room.
Standard Twin Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a TV, a tea and coffee maker, a carpeted floor and heating. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
The Best Western Glasgow South Eglinton Arms Hotel is highly praised for its exceptional location, nestled in the idyllic conservation village of Eaglesham. Guests commend the hotel for being easy to find and conveniently situated near major motorways and bus stops, offering seamless access to Glasgow and other tourist attractions. The setting is perfect for those looking to enjoy both the tranquil beauty of the countryside and the amenities of a nearby city.
Situated next to a picturesque park, the hotel provides stunning views and ample opportunities for leisurely walks. The village itself is described as beautiful and historic, offering a peaceful retreat while still being close to the vibrant city life of Glasgow. Visitors appreciate the quiet environment, making it an ideal spot for relaxation, whether for a short stay or as a central point for further travels.
The accessibility is another significant advantage with good parking facilities and convenient road connections to various destinations including the beaches on the Ayrshire Coast. The hotel's proximity to local amenities and golf links adds to its appeal. With its combination of a charming village setting, modern comforts and excellent service, the Best Western Glasgow South Eglinton Arms Hotel is repeatedly highlighted as a perfect destination for different types of visits, be it for a family gathering, an overnight stop or a getaway for exploring the Scottish Highlands.
Breakfast
The breakfast at Best Western Glasgow South Eglinton Arms Hotel has garnered predominantly positive feedback from its guests. Many describe it as good, excellent or even fantastic with several mentions of a delicious and freshly cooked-to-order quality. Traditional Scottish breakfast options, along with a variety of continental and hot food choices, have been highlighted, catering to diverse preferences.
Guests frequently praised the superb taste and excellent service at breakfast, noting the attentiveness and cheerfulness of the staff. Many found the breakfasts to be both substantial and tasty, adding value to their stays. The good selection of breakfast items, ranging from standard cooked breakfast items to more specific dishes like haddock, was appreciated.
A few guests did note some inconsistencies, such as limited options during busier periods, noise from wedding groups or occasional issues with specific breakfast items or service. Despite these minor drawbacks, the general consensus remains that the breakfast at Best Western Glasgow South Eglinton Arms Hotel is a delightful and satisfying experience for most visitors.
Dinner
The dinner experience at the Best Western Glasgow South Eglinton Arms Hotel stands out for its high-quality and delicious offerings. Guests consistently remarked that the food was amazing and of excellent quality with many considering it superb and reasonably priced. Both dinner and breakfast menus were praised for their variety and good value. Diners highlighted the restaurant's ambience and the friendly, attentive staff, making for a comfortable and enjoyable experience.
Evening meals in particular received frequent commendations, described as very good, delicious and great. Several reviewers noted that the food is freshly cooked and hot. Meanwhile, the reliable breakfast selection, including both continental and hot food options, also received positive feedback.
However, there were occasional drawbacks, such as delayed dinner service and some instances of unhelpful staff. A few guests found the evening meals unvaried or disappointing, including issues with undercooked vegetables and a buffet that didn’t meet expectations. Despite these occasional issues, the majority of guests were very impressed with the overall dining experience, making it a highlight of their stay.
Rooms
The rooms at the Best Western Glasgow South Eglinton Arms Hotel receive consistent praise for their cleanliness and comfort. Guests often highlight the rooms as clean, comfortable and nicely decorated with stylish furnishings. Many appreciate the well-stocked and well-presented accommodations, noting the rooms' overall excellent quality. However, the size of the rooms is frequently mentioned as a drawback with multiple reviews describing them as small or compact. There are several mentions of rooms being dark with some relying solely on skylights for natural light, adding to a somewhat enclosed or stuffy feel.
Despite these issues, the positive comments about the décor, cleanliness and comfort stand out with many guests finding their rooms cozy and welcoming. The hotel's rooms are noted for being spotless and providing a comfortable stay, even if some minor details like outdated TV units or occasional noise from the main entrance may detract from the experience. Guests also appreciate the good value for money and the modern, stylish room designs. Overall, while the compact size and darker decor are noted points of improvement, the rooms are seen as a well-furnished, clean and comfortable retreat.
Beds
The guest reviews for the beds at Best Western Glasgow South Eglinton Arms Hotel largely highlight a high level of comfort with numerous mentions of comfortable, very comfortable and extremely comfortable beds. Many guests found the beds to be conducive for a good night's sleep, praising the comfy and spacious sleeping arrangements, including super large beds and twin beds that provided adequate rest.
However, some reviews pointed out issues with bed size and support, noting that some beds were narrow, small for two people or only double instead of king size. A few guests mentioned that the beds could have been more supportive for their back with occasional comments about firmness and mattress conditions.
Overall, the beds at the hotel seem to offer a generally satisfying experience for most with comfort being a notable highlight, despite a few remarks about size and specific support needs. The cozy and tastefully decorated rooms further add to the positive sleeping experience.
Cleanliness
Best Western Glasgow South Eglinton Arms Hotel consistently impresses guests with its exceptional standards of cleanliness. Reviews frequently highlight the immaculate state of both the rooms and the common areas, often described as spotless, tidy and well-presented. The hotel maintains a high level of cleanliness and comfort with rooms being described as fresh and cozy. Attention to detail is apparent, as the property is not only clean but also inviting and nicely decorated. Despite a few isolated incidents of minor areas requiring more attention, the overall sentiment remains overwhelmingly positive, reflecting the hotel's commitment to maintaining a pristine environment.
Staff
The reviews of the Best Western Glasgow South Eglinton Arms Hotel consistently highlight the exceptional staff as a standout feature. Guests repeatedly describe the staff as friendly, welcoming, lovely and always helpful. The atmosphere created by the staff is characterized as friendly, warm and homely, contributing significantly to a positive guest experience. Many reviews specifically commend the reception staff for being super attentive and professional, making check-in and other interactions pleasant and efficient.
Instances of staff going the extra mile to accommodate guest needs and ensure a comfortable stay are frequently mentioned. Guests felt particularly well cared for with several noting that the staff couldn’t do enough for them. The bar and restaurant staff also receive high praise for their courteous and quick service, contributing to an overall high standard of customer service at the hotel.
Though there are isolated mentions of some staff being less concerned about guest feedback, the overwhelming sentiment is that the staff are exceptional in their hospitality. Reviews indicate that staff members are not only attentive and pleasant but also create an environment where guests feel relaxed and welcomed.
In summary, the Best Western Glasgow South Eglinton Arms Hotel is celebrated for its fantastic staff, whose friendly and helpful nature significantly enhances the overall guest experience.
Wi-Fi
The Wi-Fi experience at Best Western Glasgow South Eglinton Arms Hotel is mixed with some guests experiencing no issues, while others find it unreliable. The reception area tends to offer better connectivity compared to the rooms. Although the internet may not be superfast, it is adequate for general use. However, there are reports of very poor Wi-Fi, particularly affecting some room areas. Overall, the Wi-Fi may meet basic needs but is inconsistent across the hotel.
Business
The Best Western Glasgow South Eglinton Arms Hotel is highly regarded for its excellent location, ideally situated near a business center, making it convenient for business travelers. Guests consistently praise the friendly and professional staff, noting their exceptional service. The hotel offers ample parking and useful amenities tailored for those traveling on business. Additionally, the adjoining room facilities provide a suitable space for business purposes. Furthermore, travelers with pets can expect thoughtful and thorough guidelines, ensuring a peaceful and hassle-free stay.
Accessible
The accessibility at Best Western Eglinton Arms Hotel presents a mixed yet mostly favorable experience for guests with disabilities. Despite the inherent challenges in adapting a historic property, the hotel staff is notably accommodating and courteous, providing a warm and friendly reception that is consistently highlighted by the guests. The hotel features essential amenities, such as wheelchair-friendly access and accessible bathrooms, which cater well to the needs of disabled guests. Moreover, the availability of a lift adds convenience, although its light was reported as non-functional and the corridors as small and dark, indicating minor areas for improvement.
While the staff’s initiative in addressing guests' mobility issues is evident, specific areas such as booth seating and distant table assignments were identified as suboptimal for those with mobility problems. Nevertheless, the reception and bar staff's friendliness and helpfulness significantly enhance the overall stay, ensuring that guests with disabilities feel welcomed and supported during their visit.
Historic
Nestled in a beautiful historic village, the Best Western Glasgow South Eglinton Arms Hotel effortlessly combines charm and character with modern amenities. Its gothic style adds a unique appeal to this beautiful old coaching inn, making it full of character and historical interest. The hotel has preserved its authentic feel while keeping up to date with contemporary comforts. Guests appreciate the traditional Scottish breakfast and the lovely atmosphere that exudes a real inn vibe. The scenic, historic area enhances the overall experience with the hotel grounds and interiors equally adding to the beauty of this lovely old property.
Dog Friendly
The Best Western Glasgow South Eglinton Arms Hotel is a truly dog-friendly destination that stands out for its dedication to accommodating pets. Guests traveling with their dogs were pleased to note that their furry companions were welcomed warmly with many pointing out the hotel's extremely dog-friendly environment. There are designated dog-friendly rooms and a special dog area with tables, though it should be noted that dogs are not allowed in the bar or restaurant areas during breakfast.
The hotel features green spaces for dog walks, directly accessible from the car park, making it ideal for exercising pets. Guests highlighted the convenience of having a green area nearby for their dogs. Additionally, the hotel team is exceptionally accommodating, frequently making a fuss over the dogs and even treating them to special dog muffins.
Housekeepers and staff were described as friendly and engaging, adding to the ambiance that made pets feel comfortable and welcome. Reviews suggest that the hotel goes beyond merely allowing pets; it genuinely caters to them, creating a pleasant experience for both dogs and their owners.
No, Best Western Glasgow South Eglinton Arms Hotel doesn't have any pool.
No, a spa isn't available at Best Western Glasgow South Eglinton Arms Hotel.
Yes, Best Western Glasgow South Eglinton Arms Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Glasgow South Eglinton Arms Hotel.
No, Best Western Glasgow South Eglinton Arms Hotel doesn't have a gym.