HSM Reina del Mar
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Summary of reviewsHSM Reina del Mar, located in the lively town of El Arenal, is celebrated for its excellent location and easy access to Majorca's attractions. Just a short walk from the beautiful S'Arenal beach, the hotel is well-positioned for guests to enjoy the sea with nearby bus stops offering convenient routes to Palma city center and the airport only a ten-minute drive away. The neighborhood is packed with amenities such as supermarkets, shops, bars and restaurants, adding to the overall convenience and value for money.
The dining experiences at HSM Reina del Mar receive high praise, particularly the breakfast and dinner buffets. Guests appreciate the variety and quality of the food, which includes continental dishes and local specialties, as well as options catering to dietary requirements. The half-board option is often noted as great value, although there are occasional comments about the additional costs for drinks and limited vegetarian/vegan options.
Rooms at the hotel are described as clean and comfortable, albeit a bit dated with some guests mentioning that soundproofing could be improved. Despite their age, rooms are well-maintained with daily cleaning services and the added charm of balconies offering pool or sea views.
The cleanliness of the hotel is highly commended with guests frequently noting the tidiness of rooms, public areas and the pool. The attentive cleaning staff contribute significantly to the hotel’s welcoming atmosphere.
The staff at HSM Reina del Mar earn substantial praise for their friendliness, professionalism and dedication. The reception team is particularly noted for their helpfulness and the dining and cleaning staff are celebrated for their efficiency and pleasant demeanor, enhancing the overall guest experience.
The hotel’s Wi-Fi receives mixed reviews with some guests enjoying a good connection and others experiencing issues with weak signals, particularly in certain areas. This is an aspect that might require improvement.
The pool area is a highlight for many, cited for its cleanliness, ample space and relaxing environment. Guests appreciate the well-maintained space and the availability of sun loungers and umbrellas.
Proximity to the beach is another standout feature of HSM Reina del Mar with guests thrilled by the quick and easy access to the clean, well-maintained sands and nearby amenities.
Beds at the hotel garner mixed feedback; while many find them comfortable and spacious, there are some comments on the inconvenience of twin beds pushed together and occasional discomfort with the mattresses.
Overall, HSM Reina del Mar offers a good value, three-star experience. It is well-regarded for its superb location, cleanliness, friendly staff and excellent dining options. Despite some areas flagged for improvement, the hotel is highly recommended for travelers seeking a comfortable and convenient stay in Majorca.
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The dining experiences at HSM Reina del Mar receive high praise, particularly the breakfast and dinner buffets. Guests appreciate the variety and quality of the food, which includes continental dishes and local specialties, as well as options catering to dietary requirements. The half-board option is often noted as great value, although there are occasional comments about the additional costs for drinks and limited vegetarian/vegan options.
Rooms at the hotel are described as clean and comfortable, albeit a bit dated with some guests mentioning that soundproofing could be improved. Despite their age, rooms are well-maintained with daily cleaning services and the added charm of balconies offering pool or sea views.
The cleanliness of the hotel is highly commended with guests frequently noting the tidiness of rooms, public areas and the pool. The attentive cleaning staff contribute significantly to the hotel’s welcoming atmosphere.
The staff at HSM Reina del Mar earn substantial praise for their friendliness, professionalism and dedication. The reception team is particularly noted for their helpfulness and the dining and cleaning staff are celebrated for their efficiency and pleasant demeanor, enhancing the overall guest experience.
The hotel’s Wi-Fi receives mixed reviews with some guests enjoying a good connection and others experiencing issues with weak signals, particularly in certain areas. This is an aspect that might require improvement.
The pool area is a highlight for many, cited for its cleanliness, ample space and relaxing environment. Guests appreciate the well-maintained space and the availability of sun loungers and umbrellas.
Proximity to the beach is another standout feature of HSM Reina del Mar with guests thrilled by the quick and easy access to the clean, well-maintained sands and nearby amenities.
Beds at the hotel garner mixed feedback; while many find them comfortable and spacious, there are some comments on the inconvenience of twin beds pushed together and occasional discomfort with the mattresses.
Overall, HSM Reina del Mar offers a good value, three-star experience. It is well-regarded for its superb location, cleanliness, friendly staff and excellent dining options. Despite some areas flagged for improvement, the hotel is highly recommended for travelers seeking a comfortable and convenient stay in Majorca.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the lively town of El Arenal, HSM Reina del Mar boasts an excellent location that makes it a fantastic choice for exploring Majorca. Situated just a short stroll from the beautiful S'Arenal beach, the hotel offers easy access to the sea, inviting guests to grab their towels and sunscreen for a day of fun in the sun. Several reviews highlight the convenience of being able to walk to the beach within minutes with many appreciating the tranquility despite being close to the bustling Ballermann area.
Accessibility is another strong point, as the hotel is well-connected to public transport. Numerous bus stops nearby make it easy to reach Palma city center, the airport and other parts of the island. The proximity to the airport, approximately a 10-minute drive, is particularly appreciated by those with early flights. The neighborhood is brimming with amenities like supermarkets, shops, bars and restaurants, all just a short walk away, making it easy for guests to find everything they need.
The hotel’s central location on a hill offers sea views from higher floors, although some guests mention the uphill walk might be challenging after a day at the beach. Despite this, the overall sentiment towards the location is overwhelmingly positive with frequent mentions of its convenience and good value for money. For a comfortable stay with easy access to the beach, city center and airport, HSM Reina del Mar stands out as a well-positioned gem in El Arenal.
HSM Reina del Mar offers a generally well-received breakfast experience that guests have described as varied, substantial and delicious. The breakfast buffet stands out for its wide selection of dishes, continually replenished items and fresh fruits and vegetables. Many reviewers highlighted the great variety available each day, catering to both sweet and savory preferences and including multiple choices of juices and other drinks. While a few guests mentioned that the breakfast could use more variety on a daily basis, the overall consensus is that the options are plentiful and satisfactory. Breakfast is served from 8:00 am, which some guests found convenient, although a few suggested an earlier start. The excellent quality-price ratio, coupled with the friendly service, makes the breakfast and dining experience at HSM Reina del Mar commendable with many guests praising both the breakfast and dinner offerings as top-notch.
HSM Reina del Mar offers a delightful dining experience that has garnered positive feedback from its guests. The variety and quality of the breakfast and dinner buffets are frequently highlighted as standout features with many travelers praising the fresh, delicious and plentiful options available each day. Guests can expect a diverse and ever-changing menu, inclusive of continental dishes, local specialties and extensive selections of fruits, vegetables and desserts.
The half-board option, which includes breakfast and dinner, is often cited as offering great value for money. Many guests appreciate the convenience and wide selection provided, especially noting the varied and tasty dishes that cater to a range of preferences and dietary requirements, including gluten-free options.
Despite some occasional critiques about repetition and noise at the pool bar, the dinner service is widely regarded as excellent. The staff receives commendations for their attentiveness and prompt replenishment of dishes, ensuring a pleasant dining atmosphere.
However, there are a few areas flagged for improvement, such as the additional cost for drinks during dinner, the early dinner hours and limited offerings for vegetarians and vegans. Nonetheless, the majority of visitors find the hotel’s culinary offerings to be more than satisfactory for a three-star establishment.
Overall, guests of HSM Reina del Mar are generally impressed by the high standards of its breakfast and dinner services, marking the hotel as a great choice for travelers seeking a comfortable stay with consistently good food.
The guest reviews of HSM Reina del Mar highlight that the rooms are consistently described as clean and comfortable, though many note that they feel quite dated and in need of renovation. The rooms vary in size with some being quite spacious while others are notably small. Soundproofing is a common issue with thin walls making it easy to hear noise from neighboring rooms and corridors.
The rooms are simply furnished, often with old-fashioned decor, but they are functional and equipped with essentials. Amenities such as fridges and hairdryers are missing and the bathrooms could benefit from better ventilation and updates. Despite their age, the rooms are kept tidy with daily cleaning, ensuring a basic level of comfort for guests. Balconies, often offering views of the sea or the pool, add a pleasant touch to many rooms.
Overall, while the rooms at HSM Reina del Mar offer good value for money, guests suggest that some modern updates and better sound insulation would significantly enhance their stay.
Guest reviews unanimously highlight the comfort and cleanliness of the beds at HSM Reina del Mar. Visitors frequently commented on the very comfortable and super comfortable beds with appropriate pillows and bedding adding to the overall satisfaction. Many found the beds spacious and capable of providing a good night's sleep, even for those with back problems. The rooms, overall, were described as clean and tidy with bed linens often refreshed.
However, there were mixed feelings about bed arrangements. Several guests pointed out the lack of double beds, noting that the two single beds pushed together were inconvenient, especially for couples. This separation sometimes led to complaints about mattresses moving apart. While some reviewers found the mattresses in need of replacement, others mentioned issues with beds being too soft, too hard or the mattresses being worn out. A few guests also experienced discomfort due to hard or dusty beds and thin walls, which affected the overall sleep quality.
Despite some negative points, the positive emphasis on comfortable beds and good-quality pillows generally portrays HSM Reina del Mar as a worthwhile option for travelers seeking comfort and cleanliness.
HSM Reina del Mar stands out notably for its cleanliness, consistently praised across guest reviews. The entire hotel, including public areas, rooms and the pool, is maintained to high standards of hygiene. Guests have expressed appreciation for the daily cleaning service, often noting the prompt provision of fresh towels and sheets. The rooms, while sometimes small, are described as clean and comfortable, offering a clutter-free and well-maintained environment.
Staff members, particularly the cleaning personnel, are frequently mentioned for their meticulous attention to detail and friendly demeanor, contributing to a welcoming atmosphere. The hotel’s reception and communal areas, such as the bar and dining room, are regularly highlighted for their cleanliness and pleasant ambiance.
Despite some mentions of older furniture and occasional lapses, the general consensus is positive. The cleanliness of HSM Reina del Mar contributes significantly to its overall appeal, ensuring a pleasant and hygienic stay for its guests. Its excellent location and good service further enhance the experience, making it a well-regarded choice for travelers.
The staff at HSM Reina del Mar have garnered high praise from guests for their friendliness, attentiveness and professionalism. Comments frequently highlight the friendly and welcoming nature of the entire team, including those at the reception, restaurant, bar and pool areas. The reception staff, in particular, are noted for their helpfulness and accommodating attitudes, making check-in and check-out processes quick and smooth.
Guests often mention that the service was impeccable and the staff went out of their way to ensure a pleasant stay, always ready to assist with every request and maintaining a courteous and polite demeanor. The kindness and attentiveness of the staff have made a significant impact on guests, enhancing their overall experience at the hotel.
Despite a few mentions of inattentiveness and rudeness from a minority of the staff, the overwhelming sentiment remains positive. The majority of guests agree that the hospitality team is dedicated with special recognition given to individuals like María, José Luis and M. Jose for their exceptional service.
The dining and cleaning staff also receive accolades for their efficiency and friendliness, ensuring clean rooms and a pleasant experience during meals. A few criticisms were noted regarding restaurant service, but these are overshadowed by the general praise for the staff's warm and accommodating behavior.
Overall, the staff at HSM Reina del Mar are described as a dedicated team that significantly contributes to the hotel's welcoming and comfortable atmosphere, leaving guests with a memorable and highly satisfactory stay.
Guests at HSM Reina del Mar have had mixed experiences with the hotel's Wi-Fi. On the positive side, some visitors found the Wi-Fi connection to be great, superb and of very good quality. Others mentioned that Wi-Fi worked well and was available in various areas, including the rooms, lobby and bar. Additionally, some visitors appreciated the affordable access and noted improvements in the Wi-Fi quality over time.
However, many guests encountered difficulties with the Wi-Fi. Issues included weak and inconsistent signals, particularly from the rooms and upper floors, problematic connectivity and the Wi-Fi not working at all on some occasions. Several reviews pointed out that the internet connection required technical attention and the quality of the Wi-Fi service was a disappointment. Overall, though the Wi-Fi provided some positive experiences, there is clearly room for improvement, especially in ensuring stable and reliable connectivity throughout the hotel.
The pool at HSM Reina del Mar receives consistent praise for its cleanliness and maintenance. Guests frequently commend the pool's hygienic conditions, noting it is cleaned daily and the water remains clear and pleasant. The pool area itself offers ample space, equipped with sun loungers and umbrellas, ensuring comfort for visitors who come to relax. Many guests find the pool to be a wonderful feature of the hotel, providing a refreshing experience with its cool, slightly salty water that does not freeze in April.
The surrounding facilities enhance the pool experience with convenient access to a poolside bar offering good service. The pool area is often described as very relaxing with a nice and sunny environment that is not overcrowded. Guests can enjoy lovely views from the terrace or the rooms overlooking the pool.
Despite some mentions of the pool being small and occasional reports of it being cold, the overall sentiment leans positively towards a well-maintained and enjoyable pool area. The pool also benefits from being positioned well to catch a good amount of sunlight throughout the afternoon. The relaxation this area provides, combined with the hotel's friendly staff, makes the pool at HSM Reina del Mar a delightful aspect of guests' stays.
The HSM Reina del Mar boasts a prime location with its close proximity to a beautiful sandy beach. Just a short, 5-minute walk or around 500 meters away, guests appreciate the ease of access to the beach. Reviews emphasize the cleanliness of the beach, describing it as clean and well-maintained. The convenience extends to nearby facilities with plenty of restaurants, cafes, shops and nightlife options within walking distance. The Mediterranean sea and surrounding areas create a picturesque setting, highlighted by crystal clear waters. In terms of value, the hotel is frequently noted for offering good value for money, making it a favorable choice for budget-conscious travelers. Overall, the combination of a lovely, clean beach and nearby amenities makes the HSM Reina del Mar a popular option for a beachside stay.
HSM Reina del Mar offers a good value for money experience, aligning well with expectations for a three-star hotel in Mallorca. Guests frequently noted that the quality of services and facilities exceeded typical three-star standards, making it a decent and valuable choice for budget-conscious travelers. The hotel is well-equipped for its rating and provides a satisfactory stay, especially highlighting the friendly and exceptional staff who contribute to a pleasant experience.
While the hotel provides a great value for its price range, some aspects reflect its three-star classification. The rooms and decor are somewhat outdated and there are additional charges for certain amenities such as a fridge and hair dryer. Limited breakfast options and basic TV facilities were also mentioned. Moreover, the absence of a minibar or safe in the room may be a downside for some guests.
Despite these minor drawbacks, most guests found the hotel clean, comfortable and fitting the expectations of a three-star establishment. The food, particularly dinner and breakfast, received positive remarks for its taste. However, a few comments about the food quality and extra charges for basics like water suggest some room for improvement. Overall, HSM Reina del Mar is a solid option for a budget-friendly stay in Mallorca, offering good quality for the price and fulfilling the essential needs of a three-star experience.
The outdoor pool at HSM Reina del Mar receives high praise for its cleanliness, well-maintained condition and ample space for guests to relax. Visitors frequently note the beautiful and sunny surroundings with plenty of sunbeds available for lounging. A well-stocked bar and convenient poolside facilities enhance the overall experience. The pool area also includes lovely gardens, creating a picturesque setting next to the dining room.
Families will appreciate the family-friendly environment with a clean and sizable pool that guests describe as wonderful. The poolside restaurant is highlighted for its maintenance and service, although the pool water can be quite cold, which might deter swimmers on some days.
Overall, the outdoor pool and its surrounding facilities at HSM Reina del Mar stand out as a significant and well-loved feature of the hotel, offering a pleasant space for relaxation and leisure.
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Location
Accessibility is another strong point, as the hotel is well-connected to public transport. Numerous bus stops nearby make it easy to reach Palma city center, the airport and other parts of the island. The proximity to the airport, approximately a 10-minute drive, is particularly appreciated by those with early flights. The neighborhood is brimming with amenities like supermarkets, shops, bars and restaurants, all just a short walk away, making it easy for guests to find everything they need.
The hotel’s central location on a hill offers sea views from higher floors, although some guests mention the uphill walk might be challenging after a day at the beach. Despite this, the overall sentiment towards the location is overwhelmingly positive with frequent mentions of its convenience and good value for money. For a comfortable stay with easy access to the beach, city center and airport, HSM Reina del Mar stands out as a well-positioned gem in El Arenal.
Breakfast
Dinner
The half-board option, which includes breakfast and dinner, is often cited as offering great value for money. Many guests appreciate the convenience and wide selection provided, especially noting the varied and tasty dishes that cater to a range of preferences and dietary requirements, including gluten-free options.
Despite some occasional critiques about repetition and noise at the pool bar, the dinner service is widely regarded as excellent. The staff receives commendations for their attentiveness and prompt replenishment of dishes, ensuring a pleasant dining atmosphere.
However, there are a few areas flagged for improvement, such as the additional cost for drinks during dinner, the early dinner hours and limited offerings for vegetarians and vegans. Nonetheless, the majority of visitors find the hotel’s culinary offerings to be more than satisfactory for a three-star establishment.
Overall, guests of HSM Reina del Mar are generally impressed by the high standards of its breakfast and dinner services, marking the hotel as a great choice for travelers seeking a comfortable stay with consistently good food.
Rooms
The rooms are simply furnished, often with old-fashioned decor, but they are functional and equipped with essentials. Amenities such as fridges and hairdryers are missing and the bathrooms could benefit from better ventilation and updates. Despite their age, the rooms are kept tidy with daily cleaning, ensuring a basic level of comfort for guests. Balconies, often offering views of the sea or the pool, add a pleasant touch to many rooms.
Overall, while the rooms at HSM Reina del Mar offer good value for money, guests suggest that some modern updates and better sound insulation would significantly enhance their stay.
Beds
However, there were mixed feelings about bed arrangements. Several guests pointed out the lack of double beds, noting that the two single beds pushed together were inconvenient, especially for couples. This separation sometimes led to complaints about mattresses moving apart. While some reviewers found the mattresses in need of replacement, others mentioned issues with beds being too soft, too hard or the mattresses being worn out. A few guests also experienced discomfort due to hard or dusty beds and thin walls, which affected the overall sleep quality.
Despite some negative points, the positive emphasis on comfortable beds and good-quality pillows generally portrays HSM Reina del Mar as a worthwhile option for travelers seeking comfort and cleanliness.
Cleanliness
Staff members, particularly the cleaning personnel, are frequently mentioned for their meticulous attention to detail and friendly demeanor, contributing to a welcoming atmosphere. The hotel’s reception and communal areas, such as the bar and dining room, are regularly highlighted for their cleanliness and pleasant ambiance.
Despite some mentions of older furniture and occasional lapses, the general consensus is positive. The cleanliness of HSM Reina del Mar contributes significantly to its overall appeal, ensuring a pleasant and hygienic stay for its guests. Its excellent location and good service further enhance the experience, making it a well-regarded choice for travelers.
Staff
Guests often mention that the service was impeccable and the staff went out of their way to ensure a pleasant stay, always ready to assist with every request and maintaining a courteous and polite demeanor. The kindness and attentiveness of the staff have made a significant impact on guests, enhancing their overall experience at the hotel.
Despite a few mentions of inattentiveness and rudeness from a minority of the staff, the overwhelming sentiment remains positive. The majority of guests agree that the hospitality team is dedicated with special recognition given to individuals like María, José Luis and M. Jose for their exceptional service.
The dining and cleaning staff also receive accolades for their efficiency and friendliness, ensuring clean rooms and a pleasant experience during meals. A few criticisms were noted regarding restaurant service, but these are overshadowed by the general praise for the staff's warm and accommodating behavior.
Overall, the staff at HSM Reina del Mar are described as a dedicated team that significantly contributes to the hotel's welcoming and comfortable atmosphere, leaving guests with a memorable and highly satisfactory stay.
Wi-Fi
However, many guests encountered difficulties with the Wi-Fi. Issues included weak and inconsistent signals, particularly from the rooms and upper floors, problematic connectivity and the Wi-Fi not working at all on some occasions. Several reviews pointed out that the internet connection required technical attention and the quality of the Wi-Fi service was a disappointment. Overall, though the Wi-Fi provided some positive experiences, there is clearly room for improvement, especially in ensuring stable and reliable connectivity throughout the hotel.
Pool
The surrounding facilities enhance the pool experience with convenient access to a poolside bar offering good service. The pool area is often described as very relaxing with a nice and sunny environment that is not overcrowded. Guests can enjoy lovely views from the terrace or the rooms overlooking the pool.
Despite some mentions of the pool being small and occasional reports of it being cold, the overall sentiment leans positively towards a well-maintained and enjoyable pool area. The pool also benefits from being positioned well to catch a good amount of sunlight throughout the afternoon. The relaxation this area provides, combined with the hotel's friendly staff, makes the pool at HSM Reina del Mar a delightful aspect of guests' stays.
Beach
3 Star
While the hotel provides a great value for its price range, some aspects reflect its three-star classification. The rooms and decor are somewhat outdated and there are additional charges for certain amenities such as a fridge and hair dryer. Limited breakfast options and basic TV facilities were also mentioned. Moreover, the absence of a minibar or safe in the room may be a downside for some guests.
Despite these minor drawbacks, most guests found the hotel clean, comfortable and fitting the expectations of a three-star establishment. The food, particularly dinner and breakfast, received positive remarks for its taste. However, a few comments about the food quality and extra charges for basics like water suggest some room for improvement. Overall, HSM Reina del Mar is a solid option for a budget-friendly stay in Mallorca, offering good quality for the price and fulfilling the essential needs of a three-star experience.
Outdoor Pool
Families will appreciate the family-friendly environment with a clean and sizable pool that guests describe as wonderful. The poolside restaurant is highlighted for its maintenance and service, although the pool water can be quite cold, which might deter swimmers on some days.
Overall, the outdoor pool and its surrounding facilities at HSM Reina del Mar stand out as a significant and well-loved feature of the hotel, offering a pleasant space for relaxation and leisure.
Yes, HSM Reina del Mar has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at HSM Reina del Mar.
No, HSM Reina del Mar doesn't allow dogs.
No, parking facilities aren't available at HSM Reina del Mar.
No, HSM Reina del Mar doesn't have a gym.
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