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Summary of reviewsWuau! Hotel Segle XX stands out primarily for its idyllic and convenient location, offering magnificent mountain views and proximity to the Grandvalira ski slopes. Situated midway between Soldeu and El Tarter, the hotel provides easy access to ski areas and stunning landscapes, making it an ideal base for both winter and summer activities. Guests appreciate the tranquil environment and the strategic positioning that allows for relaxation while being near restaurants and shops.
Guests have generally praised the breakfast buffet for its quality, variety and generous offerings, although some seek more healthy options and greater diversity. Dinner reviews are mixed with some guests finding the evening meals satisfying in terms of taste and value for money, while others feel the buffet lacks variety and quality. The attentive and friendly service during dining is consistently appreciated.
The rooms receive mixed feedback with many guests enjoying the clean, spacious accommodations, comfortable beds and picturesque views. However, there are occasional concerns about room size, noise and dated decor. Overall, cleanliness is a strong point with the hotel maintaining high standards, though some detailed attention to cleaning could enhance guest satisfaction.
The hotel staff receives high commendations for their friendly, attentive and professional service, which significantly enhances the guest experience. The staff’s multilingual capabilities and warm interactions create a welcoming atmosphere that encourages repeat visits.
The WiFi service and pool area draw mixed reactions. While some guests appreciate the availability and quality of WiFi, others encounter connectivity issues. The indoor heated pool is an appreciated amenity despite occasional issues with water temperature and the sauna. Parking facilities are convenient but can be challenging due to limited space and fees.
Wuau! Hotel Segle XX is particularly recommended for families, offering well-equipped family rooms, kid-friendly amenities and a welcoming atmosphere. The hotel's proximity to ski slopes and family-oriented entertainment options, including a play area and family pool, is a significant draw. Pet owners also find the hotel accommodating for their furry companions.
In summary, Wuau! Hotel Segle XX is recognized for its exceptional location, friendly service and family-friendly features. While there are areas for improvement, particularly in dining variety and room updates, the hotel offers a compelling mix of comfort, convenience and scenic beauty, making it a solid choice for travelers looking for a welcoming stay amidst the mountains. Show more
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Hotel near Golf Courses
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Guest Reviews
8.0
Very Good
Location
Wuau! Hotel Segle XX is widely praised for its idyllic location, offering magnificent views of the surrounding mountains and proximity to the Grandvalira ski slopes. Nestled between Soldeu and El Tarter, guests rave about the hotel's easy access to the El Tarter gondola and the availability of a free shuttle to the ski station, making it an ideal choice for skiing enthusiasts. The picturesque and peaceful environment provides a tranquil retreat, while still being conveniently close to leisure spots, restaurants and shops.
Visitors appreciate the hotel's position in a quiet area removed from the hustle and bustle of town life, which ensures a relaxing atmosphere. The scenic location halfway up the mountain, at 1700 meters, allows guests to enjoy breathtaking views from their rooms and dining areas. Additionally, the hotel is a great base for hiking and exploring beautiful landscapes both in summer and winter.
Overall, the strategic position of Wuau! Hotel Segle XX stands out as a prime advantage, combining the best of natural beauty and modern convenience.
Breakfast
Guests at Wuau! Hotel Segle XX seem to generally enjoy the breakfast offerings with many highlighting its quality and variety. The breakfast buffet is often described as generous, well-stocked and complete, offering a good range of options to cater to different tastes, including vegetarians. Several guests noted the good selection and opportunity for seconds, while others pointed out that the food quality was satisfactory or even exceeded expectations.
Some reviewers appreciated the breakfast for its value for money, especially when included in their stay and positively mentioned the attentive and friendly restaurant staff. However, a few guests felt the breakfast could be more varied, particularly in terms of healthier options like fresh fruits or more diverse cold cuts. Complaints about the breakfast being repetitive or having limited options were also noted, though they didn't overshadow the generally positive feedback.
Overall, the breakfast at this family-friendly hotel appears to offer a pleasant start to the day for most visitors with a few areas for potential improvement.
Dinner
Dinner at Wuau! Hotel Segle XX elicited mixed emotions from guests. While some patrons spoke highly of the evening meals, praising the dinner as very good, excellent and delicious, many others seemed less impressed with their dining experiences. Guests often described the buffet dinner as quite scanty with limited variety and repetitive options. This scarcity extended to the quality with some describing the food as average, very improvable and even horrible on occasion.
Despite these criticisms, there were positive notes, emphasizing that the buffet offered good value for money, was quite good and varied and was suitable for vegetarians. Praise was also given for the attentive service and generous portions. The breakfast, in particular, received commendations for its completeness and high quality.
In sum, while the dinner buffet at Wuau! Hotel Segle XX has room for improvement in terms of variety and quality, there are redeeming qualities that make it satisfactory for some guests, especially given the price point.
Rooms
Overall, the rooms at Wuau! Hotel Segle XX are a mix of pros and cons according to guest reviews. Many guests appreciated the clean and spacious family rooms with some praising the excellent interior decor and large, comfortable beds. Rooms with beautiful views of the mountains and quiet ambiance received positive remarks, as did the friendliness of the hotel staff and the general comfort and cleanliness of the accommodations.
However, numerous guests pointed out the small size of many rooms, which could feel cramped, especially for families or groups sharing rooms. Noise was another common issue, as the rooms were often not properly soundproofed, leading to disruptions from neighboring guests and hallway activities. Additionally, some rooms were described as outdated and in need of renovation.
The cleanliness of the rooms generally received high marks, though there were occasional reports of dust and cleanliness oversights. Bathrooms also varied in size with some being quite small and others more spacious and well-equipped. The hotel's breakfast was considered average by some guests, though evening meals were generally liked for their variety and quality.
In summary, while the hotel offers clean and comfortable rooms with friendly service and some excellent views, potential guests should be aware of the variability in room sizes and the possibility of noise.
Beds
The beds at Wuau! Hotel Segle XX generally receive positive feedback with many guests praising the comfortable and very comfortable mattresses. The beds are often described as large and inviting, contributing to a restful stay. Guests frequently highlight the comfort of the bed linens, even though there are occasional mentions of old or torn sheets. Despite these positive comments, some reviews note issues such as extra soft or worn-out mattresses and several guests found the beds uncomfortable or the pillows too soft. While the double beds’ comfort is a recurrent theme, a few guests were dissatisfied with the arrangement of twin beds in double or triple rooms. On the whole, the hotel beds meet many guests' expectations, but there is room for improvements to ensure a consistently comfortable sleeping experience.
Cleanliness
Reviews of the 'Wuau! Hotel Segle XX' predominantly highlight the establishment's commitment to cleanliness and hygiene. Many guests noted that their rooms were clean upon arrival and maintained to a high standard during their stay. Positive feedback about the cleanliness extends to the entire hotel with some guests mentioning that everything was well taken care of and the general environment smelled great. The high-quality cleaning service was regularly noted as excellent with rooms described as spacious and clean. However, a handful of reviews pointed out inconsistencies, including dirty floors, neglected areas under the beds and occasional cleaning oversights, such as dust on lamps and dirty windows. Despite these lapses, the staff's helpfulness and friendliness were frequently praised, contributing to an overall positive experience for many guests. The combination of clean facilities, friendly personnel and a pleasant ambiance seems to play a significant role in the hotel's appeal, even though some areas might benefit from more consistent attention to detail.
Staff
Wuau! Hotel Segle XX has received numerous commendations for its exemplary staff. Reviews consistently highlight the friendly and attentive nature of the employees. From the reception to the dining areas, every member of the team is praised for their warm and welcoming demeanor. Guests particularly appreciate the reception staff's efficiency and friendliness with special mentions of Carlota and Rubén for their exceptional service. The bar and dining room staff are also noted for their attentiveness and friendliness, contributing to a pleasant dining experience.
The hotel’s cleanliness and the staff's attention to detail do not go unnoticed. Many guests mention feeling well-cared for with the staff’s treatment described as excellent. The ability to communicate in multiple languages, including English and Dutch, adds to the overall positive experience, ensuring that guests feel understood and welcomed.
The overall ambience of the hotel, combined with the kindness and professionalism of the staff, creates a homely atmosphere that encourages repeat visits. Whether it's the warm reception upon arrival, the attentive service during meals or the helpfulness of the staff in other areas, the human resources at Wuau! Hotel Segle XX significantly enhance the guest experience.
In summary, the commendable service, friendly interactions and professional conduct of the staff at Wuau! Hotel Segle XX make it a highly recommended destination for travelers seeking a comfortable and welcoming stay.
Wi-Fi
Wuau! Hotel Segle XX has received mixed opinions regarding its WiFi service. Many guests found the WiFi to be of very good quality with good coverage throughout the hotel. However, several users reported issues such as slow speeds, frequent disconnections and limited connectivity. It appears that the WiFi signal is sometimes weak, to the point where it may only work outside of the rooms. Guests often experienced interruptions so severe that they couldn't even watch videos on YouTube and some found it challenging to connect their devices at all. The reliability and speed of the internet left room for improvement, but overall, the hotel seems to manage basic online tasks adequately.
Pool
The pool at Wuau! Hotel Segle XX receives mixed feedback, but several positive aspects stand out. Guests appreciate the addition of the pool after a day on the slopes and enjoy the variety it brings to their stay. The indoor heated pool is a highlight for many with some considering it a nice facility and even ideal for family use. The pool area is well-maintained, fairly clean and adds value to the overall experience of the hotel. Despite these positives, there are recurring mentions of the pool being too cold for some guests with the water temperature and heating system not always up to expectations. Additionally, there are comments about the sauna occasionally not functioning, which combined with the pool's temperature issues, may affect the overall enjoyment for some visitors. Nevertheless, the pool remains a popular amenity, contributing positively to the hotel's reputation.
Parking
Parking at Wuau! Hotel Segle XX is a mixed experience for guests. On the positive side, there are several nearby parking options that are modern and affordable, especially when using the Grandvalira pass. Some even find the hotel's parking to be reasonably priced and safe, enhancing the convenience of their stay. However, many guests highlight some challenges. The hotel's parking lot is frequently full and the spaces are quite tight and difficult to maneuver, making it hard to park without hitting other cars. Additionally, the parking fee is a recurring concern as it costs around 12 euros per day, which some guests find excessive, particularly when compared to public parking rates. Furthermore, there is no free public parking nearby, making paid parking inevitable. Despite these difficulties, the proximity of additional parking options provides some relief for guests.
Family
The Wuau! Hotel Segle XX is an excellent choice for families seeking a memorable vacation. The hotel exudes a warm and welcoming family-friendly atmosphere, making it ideal for those traveling with children. Guests have praised the spacious and well-equipped family rooms, ensuring a comfortable stay. The hotel's proximity to the slopes is a great advantage for families interested in skiing, offering seamless access to winter activities.
Children are well-catered for with a variety of entertainment options, including a play area and a family pool, which offer a perfect setting for relaxation and fun. The hotel also provides high chairs, plastic dishes and microwaves, which families find exceptionally convenient. The thoughtful inclusion of kid-friendly accessories showcases the hotel's commitment to creating a pleasurable experience for all ages.
Pet owners will be pleased to know that the hotel is pet-friendly with many positive remarks about the availability of dog-friendly accessories and the comfort provided for four-legged companions. The staff is noted for being nice and readily available, enhancing the overall experience with their attentive service.
Despite some minor issues like the limited food options for children and crowding in the pool area, the Wuau! Hotel Segle XX remains highly recommended for its harmonious blend of family-friendly features and excellent location. The hotel offers a compelling price-quality ratio, making it a great choice for families looking to enjoy both comfort and convenience during their stay.
Ski
Wuau! Hotel Segle XX boasts a prime location, making it an excellent choice for those keen on skiing. Situated close to the ski slopes, it's particularly convenient for accessing El Tarter and Grandvalira skiing areas. Guests appreciate the complimentary shuttle service that ferries them to and from the slopes, underscoring the hotel's commitment to making ski trips hassle-free.
Its proximity to premier skiing areas like El Tarter and the Golf slopes has been highlighted as a significant advantage. Equipped with essential amenities such as lockers for ski equipment, the property caters well to winter sports enthusiasts. Despite some mixed experiences, the overall consensus points to its suitability for a memorable ski vacation, enhanced by its excellent location and thoughtful services.
3 Star
Wuau! Hotel Segle XX offers a reliable stay within the 3-star range, ideal for guests seeking basic but comfortable accommodations. The breakfast and dinner services exceed expectations, boasting good variety, preparation and quantity for a hotel of its class. While the property itself shows signs of age, guests find it sufficient for their needs with easy access to public areas and a decent indoor heated pool being notable highlights.
The hotel maintains a clean and orderly environment, aligning with what one would expect from a 3-star establishment. Room size is adequate, though guests may note the limitation of having only one elevator and occasional lapses in breakfast offerings, especially on busy days. However, the overall facilities and services appropriately match a mid-range hotel standard with a favorable quality-price ratio, especially for activities in the Ransol area.
In summary, Wuau! Hotel Segle XX delivers a satisfactory experience for its rating with a few areas for improvement. Still, it provides a comfortable, straightforward option for travelers on a budget or those looking to explore nearby attractions.
Heated Pool
The heated pool at Wuau! Hotel Segle XX offers guests a pleasant environment to relax after a long day. One can enjoy taking a swim in the evening, which has been appreciated by several visitors. The pool is located indoors, making it a good option regardless of the weather. While some reviews indicate that the temperature of the heated pool may vary with some guests noting it could be quite cold or not properly heated, others found it reasonably warm and enjoyed its amenities. Overall, having a heated pool is considered a nice feature of the hotel.
Indoor Pool
At the Wuau! Hotel Segle XX, the indoor pool has received mixed reviews from guests. Positively, the pool is noted for being large and offers the added bonus of a heated swimming pool and sauna, which can be a great way to unwind after a long day. Families visiting the hotel have found that kids particularly love the pool, adding a fun element to their stay.
However, there are several remarks about the temperature of the pool. Many guests felt that the water was too cold, which detracted from their overall experience. The pool is situated upstairs and you can access it through the garden, offering a somewhat unique setup. While some guests appreciated the pool and its ambiance, others found it small and not adequately heated, leading to disappointment, especially for those expecting a warmer and more relaxing experience.
In summary, while the indoor pool at Wuau! Hotel Segle XX has its advantages, notably pleasing families and providing a relaxing atmosphere for some, the cold water temperature and limited heating options have been points of contention for several guests.
Dog Friendly
Wuau! Hotel Segle XX is highly praised by travelers for its pet-friendly policies and services. Guests have reported that the hotel accepts pets without any issues and many have noted that their dogs felt comfortable during their stay. The hotel offers dog-friendly accessories such as bowls, water, food and treats, which are warmly appreciated by pet owners. Additionally, the variety of amenities available for pets has been regarded favorably.
However, some guests have expressed concerns that the nightly fee of €10 per dog is somewhat steep, especially considering the limited provisions in some rooms. Despite this, the ease of traveling with a dog and the friendliness of the staff contribute positively to the overall experience. Clean rooms and attentive service enhance the stay for both pets and their owners, making it a convenient choice for travelers looking to bring their furry friends along.
Overall, Wuau! Hotel Segle XX receives commendation for its welcoming attitude towards pets and the extra touches that cater to their needs, although the cost for pet accommodation is noted as an area for potential improvement.
Yes, Wuau! Hotel Segle XX has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Wuau! Hotel Segle XX.
Yes, Wuau! Hotel Segle XX welcomes dogs.
Yes, parking facilities are available at Wuau! Hotel Segle XX.