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Summary of reviewsHotel Elizondo receives consistent praise for its exceptional location in the heart of Elizondo, making it a perfect spot for exploring local attractions, restaurants and the picturesque Baztan Valley. Guests appreciate the tranquility of a quiet street combined with easy access to the bustling town center. The beautiful views and hassle-free street parking add to the value for money, making it a favorite for travelers seeking comfort and accessibility. The strategic locale, coupled with friendly staff and comfortable facilities, ensures a pleasant and memorable stay.
The breakfast experience at Hotel Elizondo stands out with guests describing it as very complete and abundant. The cozy, tastefully decorated dining room adds to the enjoyment of a hearty morning meal. While some find the options basic, the quality and variety of products meet expectations and the breakfast staff's friendliness contributes to a positive start to the day.
The rooms are generally spacious, clean and well-equipped, offering comfort and convenience. However, the need for renovations, especially in the bathrooms, is apparent. Guests have noted outdated furnishings, sound insulation issues and occasional cleanliness problems, such as dust and mold. Despite these drawbacks, the large rooms with balconies and terraces provide a practical choice for budget-conscious travelers.
Cleanliness has received mixed feedback with numerous guests complimenting the overall maintenance while others noted specific issues like dirty bathrooms and dusty rooms. The staff, however, is a standout feature, frequently described as friendly, attentive and welcoming. Their efforts significantly enhance guests' experiences, making them feel at home.
The WiFi service at the hotel has mixed reviews with some guests experiencing good connectivity on smartphones but others reporting weak or unreliable signals, especially in rooms. The bedding also elicited varied opinions with some guests finding the beds and pillows comfortable, while others noted issues with worn-out mattresses and thin pillows.
Accessibility reviews are mixed as well. While the hotel's central location facilitates easy access to local amenities, the absence of an elevator poses challenges for guests with disabilities. The helpfulness of the reception staff in assisting with luggage partly mitigates this issue.
Overall, Hotel Elizondo excels in offering a strategic location and friendly service. Despite some areas needing improvement, such as room updates and consistent cleanliness, it provides good value for money, making it a practical choice for travelers.
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