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Summary of reviewsHotel Jean Moët in Épernay is highly celebrated for its prime location, nestled in the heart of the town and conveniently close to key attractions such as the train station, Moët & Chandon and the renowned Champagne Avenue. This central position allows guests to easily explore historic sites, local culture and culinary delights, while still enjoying a tranquil atmosphere away from the main thoroughfares.
The hotel offers an impressive breakfast experience, often described as fantastic with a variety of fresh and plentiful options available. The personalized touch of individual baskets adds to the charm, catering to diverse tastes. Although a few guests suggested improvements like more fresh fruit and reduced use of plastic, the overall breakfast service is highly appreciated.
Rooms at Hotel Jean Moët are generally praised for their cleanliness and comfort. Guests find the large, spacious rooms particularly enjoyable, often highlighting the blend of traditional and modern decor. While some attic rooms present challenges such as low beams and ventilation issues, the primary attributes of cleanliness, comfort and tasteful decoration prevail, making accommodations satisfactory for most visitors.
Cleanliness is a notable strength of the hotel with many guests commending the spotless conditions and beautifully furnished rooms. The hotel's commitment to maintaining high cleanliness standards greatly enhances the guest experience, despite minor issues noted in the attic rooms.
The staff at Hotel Jean Moët contribute significantly to the positive guest experience. Known for their friendliness and eagerness to assist, the staff are frequently described as kind, service-minded and cheerful. Their personalized and attentive service, especially from the reception team, creates a warm and welcoming environment.
Finally, the beds at Hotel Jean Moët receive considerable acclaim for their comfort. Descriptions such as "super comfy" and "very comfortable" are common, indicating that guests enjoy a restful sleep during their stay. Despite rare mentions of discomfort, the consensus is that the hotel provides an excellent sleeping experience.
In summary, Hotel Jean Moët is praised for its excellent location, delightful breakfast, clean and comfortable rooms, high standards of cleanliness, friendly and attentive staff and comfortable beds, making it a charming choice for visitors to Épernay. Show more
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Boutique-style Hotel
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Does your hotel have a swimming pool?No
Answers last updated by Hotel Jean Moët
Business Hotel
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4-Star Hotel
Room Types
Standard Double RoomAn air-conditioned room with a flat-screen TV and a minibar.
The maximum capacity is 2 people. There is no sofa bed in these rooms.
Twin RoomAn air-conditioned room with a flat-screen TV and a minibar.
Please note that the rate is for 2 people without the sofa bed. The sofa bed is 40 euros per night for one or two people.
Suite - AtticThis suite features air conditioning and a flat-screen TV. The private bathroom comes with a bath.
Please note that the rate is for 2 people without the sofa bed. The sofa bed is 40 euros per night for one or two people.
Standard Double RoomA larger room with a flat-screen TV and a minibar.
Please note that there is no capacity for extra beds in this room.
Double Room - AtticPlease note that the rate is for 2 people without the sofa bed. The sofa bed is 30 euros per night for a maximum of one person.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Épernay, Hotel Jean Moët boasts a prime location that has received high praise from its guests. The hotel is strategically situated near the train station and is within walking distance to an array of restaurants, charming bakeries and renowned champagne cellars, including Moët & Chandon and the iconic Champagne Avenue. Guests have appreciated its central position, which provides easy access to all facilities and the main attractions of the town.
The hotel’s placement just off the bustling Avenue de Champagne allows visitors to easily explore the historic sites without compromising on tranquility. The proximity to both the old city center and Boulevard Champagne makes it an ideal spot for travelers looking to immerse themselves in the local culture or those planning a quick layover.
In addition to its superb location, the hotel’s comfortable and clean rooms enhance the overall experience. The helpful concierge service adds to the convenience, providing assistance when needed. Whether it’s a city trip for Champagne lovers or a short stay in France, Hotel Jean Moët stands out as a perfectly located and charming choice in Épernay.
Breakfast
Hotel Jean Moët boasts a commendable breakfast experience, frequently described with superlatives such as "fantastic," "wonderful," and "amazing." Many guests appreciate the variety, abundance and freshness of the offerings. Individual baskets serve a nice touch, ensuring a personalized and quaint dining experience. The breakfast features delicious options, including freshly squeezed orange juice, catering to diverse tastes and preferences. However, a few guests noted areas for improvement, such as the desire for more fresh fruit options and less use of plastic. Despite some minor critiques, the overall sentiment leans heavily towards a highly positive and enjoyable breakfast experience.
Rooms
Hotel Jean Moët offers a mixed array of rooms that cater to varying preferences and needs, primarily getting praised for its clean and spacious options. Many guests appreciate the large and spacious rooms, often highlighting their comfort and the charming mix of traditional and modern decor elements. Several reviews note that even the smaller rooms manage to provide sufficient space and functionality, remaining clean and nicely decorated.
However, some rooms, especially the attic ones, present unique challenges such as low beams, sloping ceilings and ventilation issues with some guests mentioning unbearable heat and noisy equipment. In terms of size, while many rooms are comfortable and adequately spacious, a few guests have noted cramped conditions and limited views.
Overall, the positive attributes, including cleanliness, comfort and tasteful decoration, generally outweigh the drawbacks, making the accommodations pleasant for most travelers.
Beds
The beds at Hotel Jean Moët receive considerably positive feedback from guests. Many reviewers highlight the comfortable nature of the beds, frequently using words like "comfortable," "comfy," and "very comfortable" to describe their experience. Phrases such as "large and comfortable bed" and "super comfy beds" further emphasize the high level of guest satisfaction. While there is one mention of a bed not being comfortable, the overwhelming consensus suggests that Hotel Jean Moët provides a restful and enjoyable sleeping experience.
Cleanliness
Hotel Jean Moët consistently impresses with its high standards of cleanliness. Guests frequently describe the rooms as clean and beautifully furnished, noting the overall hotel as very clean and comfortable. Many guests have highlighted the hotel's spotless conditions, emphasizing how the rooms are consistently maintained to ensure cleanliness. While the majority of the feedback is overwhelmingly positive, a few reviews pointed out some cleanliness issues specifically with the attic rooms. Despite this, the hotel's commitment to cleanliness remains a strong point of satisfaction among its visitors.
Staff
Hotel Jean Moët boasts an exceptional team known for their friendliness and eagerness to assist guests. Numerous reviews praise the staff for being kind, service-minded and consistently helpful. The warm and cheerful demeanor of the team creates a welcoming atmosphere with many guests noting the personalized service they received. The reception staff, in particular, are singled out for their remarkable kindness and attentiveness. Overall, the hotel's staff stands out for their super friendly, helpful and pleasant interactions, enhancing the overall guest experience.
Yes, Hotel Jean Moët has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Jean Moët.
Yes, Hotel Jean Moët welcomes dogs.
No, parking facilities aren't available at Hotel Jean Moët.