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Summary of reviewsShapes Luxury Suites is a luxurious hotel with exceptional rooms that are spacious, clean and well equipped. The hotel's location is superb and convenient, just minutes away from the main town, bus stop and ferry port. Guests appreciate the peaceful atmosphere of the hotel, despite its central location and the amazing views of the port. The breakfast is mostly satisfactory and enjoyable with guests describing it as good or very good. The staff is incredibly friendly, helpful and attentive with specific mentions for their kindness, understanding and excellent client service. The pool is a highlight of the hotel with guests raving about its stunning views and convenient location. Overall, Shapes Luxury Suites is a comfortable, welcoming and enjoyable stay. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Private Pool
Business Hotel
Small Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 10:30
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Junior Suite with Panoramic Sea ViewOffering panoramic sea views, this suite features a balcony, bathrobe and minibar.
Junior Suite with Sea ViewOffering sea view, this suite has air conditioning and tumble dryer.
Suite with Private PoolGuests will have a special experience as this suite features a pool with a view. Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this suite also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.
Junior Suite with Private Plunge PoolGuests will have a special experience as this suite offers a pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.
About Shapes Luxury Suites
License: 1082290
Guest Reviews
9.5
Excellent
Location
If you're planning a trip to Syros and looking for a centrally located hotel, look no further than Shapes Luxury Suites. Guests rave about the amazing location, perfectly situated on the port of Ermoupoli. With easy access to the main town, bus stop and ferry port, you'll find everything you need just minutes away. Despite its central location, the hotel is situated on a quiet side street, providing a peaceful place for relaxation. And with great views of the port, you'll feel connected to Syros' maritime culture. Guests appreciate the convenient location that puts them within walking distance to restaurants, shopping streets and other attractions. The hotel's prime location also means that getting around is a breeze, whether you're taking the ferry to nearby islands or exploring Syros on foot. Don't take our word for it; guests say that Shapes Luxury Suites is "very well located," "convenient," and "superbly situated." With such positive reviews about its location, we highly recommend this hotel for your next trip to Syros.
Breakfast
Guest reviews of the breakfast at Shapes Luxury Suites are mostly positive. Many guests enjoy the convenience of having breakfast delivered to their rooms, particularly on the terrace. The breakfast baskets include local fresh bread and fruits and are generally described as generous and varied. Some guests do have minor complaints about the quality and variety of the breakfast. One guest notes that due to Covid-19, breakfast may not be as good as it otherwise would be. Overall, the breakfast at Shapes Luxury Suites is satisfactory and enjoyable with many guests describing it as good or very good.
Rooms
The Shapes Luxury Suites offer luxurious accommodations with outstanding and exceptional rooms that are spacious, clean and well equipped with modern and stylish furnishings. The rooms have a beautiful aesthetic, are nicely decorated, well furnished and have comfortable beds, ensuring a pleasant space for a cozy stay. The hotel also offers very good client service, making it an ideal choice for discerning travelers. Guests can enjoy large rooms with an ensuite and a large terrace overlooking Syros harbor or modern rooms with perfect equipment and bedding. The hotel's proximity to the port and spacious suites with appreciated exterior terraces make this hotel an excellent choice for travelers looking for a comfortable and relaxing stay with a touch of elegance.
Cleanliness
Travelers looking for a luxurious and immaculate hotel experience should look no further than Shapes Luxury Suites. Guests rave about the impeccable cleanliness of the rooms, which are equipped with modern and beautiful amenities such as organic shampoo, conditioner and shower gel. The friendly staff provide daily cleaning services and offer complimentary beverages, snacks and even beach towels and umbrellas. With everything in perfect order, this hotel offers the ultimate clean and comfortable getaway.
Staff
Shapes Luxury Suites has some of the most welcoming and hospitable staff in the hotel business. Guests mention that the staff are incredibly friendly, helpful and attentive, going out of their way to offer excellent client service. Many guests noted that the staff were kind, understanding and always willing to recommend the best local restaurants, sites and attractions. The cleaning staff received specific mentions for the excellent job they did in making the rooms spotless and comfortable. The hotel's location is perfect and the staff are always ready to accommodate guests' needs. The owner and manager of the hotel were especially singled out for being very kind, friendly and available to help guests with anything they required. Overall, the staff at Shapes Luxury Suites is central to what guests describe as a comfortable, welcoming and enjoyable stay.
Pool
Guests absolutely love the pool at Shapes Luxury Suites. The rooftop pool seemed to be the favorite with many guests raving about its stunning views and convenient location. Some guests even had their own private plunge pools in their rooms! While some commented that the pool could use a cleaning, overall it was considered a great amenity to have access to. Guests from all over the world used a variety of words to describe the pool, including "piscine" and "la petite piscine super au retour de plage." The suite with its own pool was deemed "perfect." Some guests noted that there were multiple pools available and even mentioned a noise issue from the nearby port and cold water in an outdoor pool. Overall, the pool was a highlight of the hotel for many guests, providing a luxurious and refreshing aquatic experience.
Yes, Shapes Luxury Suites has pool(s) that belong to one or more of the following categories: Private Pool.
No, a spa isn't available at Shapes Luxury Suites.
No, Shapes Luxury Suites doesn't allow dogs.
No, parking facilities aren't available at Shapes Luxury Suites.