Elite Stadshotellet Eskilstuna

Eskilstuna 59.37222200, 16.51599200 , Hamngatan 11 (Show on Map)
7.9
Good


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Summary of reviewsElite Stadshotellet Eskilstuna is widely praised for its prime central location, offering guests easy access to Eskilstuna's city center, river views and nearby restaurants and cultural sites. The hotel's tranquil atmosphere and convenience of being close to public transportation and available parking add to its appeal.

The breakfast experience at Elite Stadshotellet Eskilstuna stands out as a main highlight. Guests rave about the superb and extensive selection, including fresh fruit and gluten-free options, served in a cozy and comfortable setting with scenic views. Although there are occasional minor issues such as crowded dining spaces, the overall sentiment is overwhelmingly positive.

Dining at the hotel is also positively reviewed with guests appreciating the convenience of two on-site restaurants and a pub. The food quality is generally regarded as excellent with particular praise for fish dishes and veggie burgers. The restaurant staff is commended for their friendly and attentive service, although there are occasional isolated incidents of dissatisfaction.

Rooms at Elite Stadshotellet Eskilstuna are described as spacious, clean and well-maintained with modern decor and comfortable beds. Some rooms offer beautiful views of the river or nearby church. While there are occasional comments about smaller rooms, insufficient heating or noise from surrounding areas, most guests find the accommodations satisfactory, particularly appreciating family room options.

The hotel's staff is frequently praised for their friendliness and helpfulness, creating a welcoming atmosphere. The reception team and breakfast staff receive special mentions for their attentive service.

The gym facilities at the hotel are well-regarded, offering comprehensive equipment for both strength and cardio workouts, complemented by a sauna for relaxation. Though not particularly spacious, the gym is noted for its completeness.

Parking, while available, can pose challenges due to limited spaces and costs around 160 SEK per day. Despite these limitations, the hotel provides clear signage and options for covered parking nearby.

Elite Stadshotellet Eskilstuna is also a top choice for families, featuring spacious rooms, special meal provisions for children and a variety of entertainment options like playrooms equipped with toys and games. These thoughtful touches make it a memorable stay for families.

The beds receive mixed reviews with many guests praising their comfort and others finding them too soft or in need of replacement. Despite these differing opinions, the overall consensus leans towards a positive sleep experience thanks to high-quality mattresses and bedding.

While some guests feel the hotel falls short of its four-star status due to certain aspects like the absence of air conditioning and older room features, others find it meets expectations, appreciating its numerous positive qualities.

In summary, Elite Stadshotellet Eskilstuna offers a strategically located, comfortable and family-friendly option with excellent breakfast and dining experiences, helpful staff and generally well-maintained accommodations, making it a solid choice for both leisure and business travelers.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Single Room Includes a flat-screen TV, desk and minibar.

Standard Double Room Includes a flat-screen TV, desk and minibar.

Deluxe Double Room Larger room with flat-screen TV, desk and minibar.

Family Room (2 Adults + 2 Children) Larger room with a flat-screen TV, desk and minibar. Children staying must be 17 or younger and are accommodated in a sofa bed.

Standard Single Room (No window) This room has no window. It includes flat screen TV and private bathroom.

Guest Reviews
7.9
Good
Location
The Elite Stadshotellet Eskilstuna enjoys praise for its prime location right in the heart of Eskilstuna. Guests frequently highlight the hotel's central position, making it ideal for exploring the city center and its attractions. The proximity to the river offers scenic views and enhances the overall charm of the stay. Many reviews commend the ease of access to nearby restaurants, bars and cultural sites. Visitors also appreciate the convenience of being close to public transportation and having parking available in front of the hotel. Additionally, the hotel is noted for its quiet atmosphere, despite its central setting. The friendly staff, fantastic breakfast and well-equipped rooms contribute to the hotel's appeal, making it a favorable choice for travelers seeking to experience Eskilstuna from a strategic and comfortable location.

Breakfast
Elite Stadshotellet Eskilstuna consistently garners praise for its breakfast offerings, earning accolades from numerous guests. Descriptions of the breakfast range from very good to excellent with multiple mentions of a superb, delicious and fantastic breakfast experience. Visitors frequently highlight the extensive variety and selection available, noting the inclusion of items such as tasty bread, fresh fruit and gluten-free options. The breakfast buffet is often cited as being plentiful, rich and well thought out, covering all needs and wishes.

Guests particularly appreciate the wide selection with plenty of options to choose from, ensuring something for everyone’s taste. The breakfast room itself receives positive feedback for its comfortable and cozy atmosphere, sometimes accompanied by pleasant music and lovely views over the river and city park. Special mentions go to the waffles, scrambled eggs and tasty coffee, which are favorites among families and individual travelers alike.

However, some reviews do point to occasional issues, such as crowded dining spaces, a slow replenishment of the buffet and varying quality of certain ingredients like bacon or scrambled eggs. Despite these minor drawbacks, the overall consensus is overwhelmingly positive with the breakfast experience at Elite Stadshotellet Eskilstuna being a standout feature, making a significant contribution to the hotel's appealing reputation. With attentive staff, a well-maintained dining area and a location that complements the breakfast experience, it remains a highly recommended choice for visitors.

Dinner
Elite Stadshotellet Eskilstuna offers a notable dining experience with two well-regarded restaurants on-site. Guests appreciate the proximity and convenience of the dining options, which include a cozy pub next door. The restaurants are frequently described as fresh and top class with superb and very delicious food. Highlights often mentioned are the tasty fish dishes and exceptionally delicious veggie burgers. Although there was an isolated mention of unfriendly staff, generally, the restaurant staff is seen as very friendly and the service commendable.

The dining rooms are noted for being nice, adding to the overall positive atmosphere for meals. A variety of options cater to dietary restrictions, such as gluten-free and lactose-free bread, highlighting the restaurant's attention to detail. While most reviews praise the food, there were occasional comments on dishes that did not meet expectations, such as tasteless pancakes or a less satisfactory meal received by a guest's son.

Overall, the hotel's restaurants, including Grappa, Trädgarden and the Bishops Arms pub, deliver a positive dining experience with an impressive variety of delicious, well-prepared food in a pleasant setting.

Rooms
Elite Stadshotellet Eskilstuna offers a variety of room experiences that generally lean towards the positive. Many guests praise the rooms for being spacious, clean and fresh with some enjoying beautiful views over the Eskilstuna River or nearby church. A significant number of reviews highlight the comfort of the beds and the ample space provided, especially in the family rooms. The modern and airy decor of the rooms has also received commendations with several guests finding them cozy and pleasantly arranged.

However, not all experiences were perfect. Some guests found their rooms too small or cramped, particularly when it came to the bathrooms. Issues such as rooms being too cold and lacking sufficient heating were noted, as well as occasional noise from nearby bars, streets and live music. A handful of rooms showed signs of wear and tear, like sagging furniture and stained curtains, detracting from the overall impression for some visitors.

Despite these drawbacks, many guests found their rooms met expectations or even exceeded them, particularly those who received upgrades to larger or superior rooms. Cleanliness and good maintenance were frequently noted and the convenience of a well-equipped family room was appreciated by those traveling with kids.

Overall, while there are some areas for improvement, Elite Stadshotellet Eskilstuna offers a generally satisfying stay with plenty of positive aspects, making it a worthwhile option for travelers seeking comfort and a good location.

Beds
At Elite Stadshotellet Eskilstuna, the beds are the subject of varying opinions among guests. On the whole, many guests have appreciated the comfortable and large beds with some describing them as divine, super comfortable and even incredibly soothing to sleep in. The pillows and blankets also received commendations for their comfort, adding to the overall positive sleep experience for many.

Some guests found the beds to be a highlight of their stay, noting that they were big, soft and offered a better sleep than typical hotel beds. These guests emphasized that the beds were among the most comfortable they had ever experienced in a hotel setting.

However, not all feedback was positive. A number of guests found the beds too soft for their liking, noting that they were sunken or in need of replacement. There were also comments about beds being too hard or uncomfortable, causing back pain or disturbed sleep due to excessive movement.

Despite these mixed reviews, the general consensus leans towards favorable impressions of the hotel’s beds with many guests enjoying a restful and comfortable night thanks to the high-quality mattresses, large bed sizes and plush bedding.

Cleanliness
Elite Stadshotellet Eskilstuna presents a mixed bag when it comes to cleanliness, as revealed by various guest reviews. On the positive side, many guests found the rooms and bathrooms to be large, clean and quiet. Descriptions like clean and neat, clean and fresh and high standard overall frequently surfaced. Public areas and the hotel's overall ambiance were often appreciated for being nice and fresh. The housekeeping staff were also generally noted as friendly and efficient, contributing to an overall clean and tidy presentation for most stays.

However, several guests highlighted areas needing improvement. Reports of dust bunnies in corners, dirty carpets and stained curtains were not uncommon. Some found the bathroom less than satisfactory with mentions of gunk in the shower, mold and an overall lack of thorough cleaning. Issues such as sticky floors, dusty desks and unclean air in corridors further marred the experience for some visitors. Specific complaints about Room 407 and various other rooms included poorly cleaned spaces and worn-out furnishings.

While many appreciated the fresh feel of the rooms and common areas, consistent cleaning lapses indicate a need for more rigorous housekeeping practices to meet the expectations of a 4-star hotel.

Staff
The staff at Elite Stadshotellet Eskilstuna receive high praise for their friendliness and helpfulness. Guests frequently highlight the welcoming atmosphere created by the reception team and the polite, efficient service provided throughout the hotel. Many reviews specifically mention the staff's attentiveness and willingness to assist with various needs, including parking and room requests. The breakfast staff also receive positive feedback for their service, contributing to a satisfying dining experience. Although there are occasional comments about unengaged or nonchalant behavior from some staff members, the general consensus is that the majority of the team is professional, service-minded and goes out of their way to ensure a pleasant stay. Most guests appreciate the warm reception with phrases like super friendly and incredibly friendly commonly used to describe their interactions with the hotel's personnel. Overall, the staff's dedication significantly enhances the overall guest experience at Elite Stadshotellet Eskilstuna.

Gym
The gym at Elite Stadshotellet Eskilstuna receives praise for its comprehensive facilities and good equipment, catering to both strength and cardio workouts. Guests appreciate the availability of both a well-equipped gym and a sauna, contributing to a positive fitness experience. The fitness room, while described as not particularly spacious, is noted for its completeness and good mix of workout options.

Parking
Elite Stadshotellet Eskilstuna offers both the convenience and challenge of parking for guests. It features some parking spaces right outside the hotel, making it easy to access for those lucky enough to find a spot. The hotel also provides covered parking options within a reasonable distance, adding an extra layer of convenience. Additionally, there are clear parking signs to help guests navigate their way.

However, it's important to note that parking at the hotel comes with its limitations and can often be expensive, costing around 160 SEK per day. The parking spaces tend to be small, crowded and not guaranteed, even with a reservation. Some guests found it challenging to find parking with the limited availability and the need to sometimes rely on a nearby paid garage. Moreover, the disorganized parking situation could be frustrating, especially when the designated spaces are already taken upon arrival.

Overall, while there are some parking options nearby and within a reasonable distance, the limited availability, small and crowded spaces and additional costs may pose challenges for travelers bringing their own vehicles.

Family
The Elite Stadshotellet Eskilstuna is highly praised for being a family-friendly destination with excellent amenities tailored for children. Families have highlighted the spacious and comfortable rooms, which are well-suited for those traveling with kids. The accommodations are notably expansive with reviews pointing out large family rooms and extendable spaces that cater to family gatherings.

Children receive special attention at this hotel, such as free meals when dining with parents and thoughtful touches like ice cream vouchers and small gifts, which have been particularly well received. The common areas and playroom are equipped with hand sanitizers, toys, crayons and a ping pong table, offering plenty of entertainment options for younger guests. These features contribute to the hotel's reputation as a perfect location for families.

The dining experience, while mixed, is mostly positive with numerous options to choose from at breakfast. Families appreciated the designated kids' buffet in the afternoon. However, some feedback suggests that improvements could be made to the breakfast system and food quality, particularly the scrambled eggs.

Overall, the Elite Stadshotellet Eskilstuna stands out as a luxurious and accommodating choice for families, making it an ideal spot for a memorable stay with children.

4 Star
Despite being labeled as a four-star hotel, the Elite Stadshotellet Eskilstuna has received mixed reviews regarding its facilities and services. Several guests noted that the hotel did not meet their expectations of a four-star establishment. Complaints included the lack of air conditioning, which some found surprising for a hotel at this level. The overall comfort of the beds was also questioned with some guests feeling they did not offer the luxury expected from a four-star property.

Additionally, the quality of certain room features, such as the bathroom door and the presence of a tabletop fan instead of more advanced cooling solutions, were points of contention. Some visitors felt these aspects were more akin to a three-star standard. While some repeated stays indicated that the service and room standards were just okay, they were not consistently up to par with the expectations set by the Elite Hotels brand.

On a more positive note, there were guests who found the hotel worthy of its four-star rating, appreciating its good qualities. However, these views were overshadowed by the opinion that the hotel did not fully live up to its four-star status, leaving some feeling that the quality did not match the cost of their stay.

Business
Elite Stadshotellet Eskilstuna is highly regarded by business travelers, who frequently praise its suitability for business purposes. It is described as a good business hotel with reviewers noting its well-equipped business rooms featuring large desks and convenient workstations. The hotel's central location adds to its appeal, offering ease of access for guests traveling for work.

The facility is also secure, which is an important consideration for many travelers. Elite Stadshotellet Eskilstuna stands out as an excellent venue for business meetings and conferences with available conference rooms and good amenities dedicated to business needs. While it may serve well for family gatherings, its strengths undeniably lie in accommodating business professionals, making it a perfect choice for those on business trips.

Accessible
Elite Stadshotellet Eskilstuna offers a generally convenient and comfortable stay, particularly noted for its easy access and good level access to the main areas of the hotel. The property's entrance is well accessible and features restrooms on each side, adding to the convenience. Parking is straightforward with clear signs and a convenient parking area. While the hotel suits last-minute plans due to its general accessibility, it is worth acknowledging that the rooms are relatively small and not fully wheelchair accessible with access sometimes requiring the use of stairs. Hence, while it is partially accessible, some aspects might pose challenges for guests with certain disabilities.

Luxury
Elite Stadshotellet Eskilstuna provides a luxurious experience overall with highlights such as deluxe rooms featuring ensuite jacuzzis and great views. The hotel offers amenities like bathrobes, automated room service and a secure system, adding to its high-end appeal. The well-maintained, clean environment is suitable for a luxury lifestyle and even caters well to pet owners.

However, some guests noted that certain aspects, such as outdated decor and fixtures, did not meet the expectations of a four-star hotel. Additionally, the absence of air conditioning and a subpar breakfast were mentioned as detractors from the overall luxurious experience. Despite these drawbacks, many guests still felt that the hotel delivered a luxurious atmosphere.

Dog Friendly
Elite Stadshotellet Eskilstuna warmly welcomes guests traveling with their pets. The hotel demonstrates a clear pet-friendly attitude, allowing guests to keep their pets with them during their stay. While some guests noted that pets were not allowed in certain areas, the overall experience with pets was positive. Specific accommodations for dogs are well-thought-out with rooms arranged to cater to their needs. The hotel's proximity to nearby parks makes it convenient for dog owners to take their pets for walks and exercise. Overall, for those traveling with pets, Elite Stadshotellet Eskilstuna provides a comfortable and accommodating environment.


No, Elite Stadshotellet Eskilstuna doesn't have any pool.

No, a spa isn't available at Elite Stadshotellet Eskilstuna.

Yes, Elite Stadshotellet Eskilstuna welcomes dogs.

Yes, parking facilities are available at Elite Stadshotellet Eskilstuna.

Yes, Elite Stadshotellet Eskilstuna has a gym.

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