Hilton Evian Les Bains
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Summary of reviewsNestled in the heart of Evian-les-Bains, Hilton Evian Les Bains is a serene and well-located hotel offering breathtaking views of Lake Geneva. Its prime location provides easy access to the city center, lake promenade, ferry terminal and various local attractions. The hotel's tranquil environment and spacious rooms—with many featuring lake views—create a perfect backdrop for relaxation. Complimentary WiFi, a well-equipped gym and convenient parking add further to the overall comfort.
The hotel's breakfast experience is highly praised for its diverse selection, quality and variety, catering to various tastes with freshly-made options and an array of hot drinks and juices. Dining on the terrace with lake views enhances the experience, although some guests find the breakfast prices steep. Dinner reviews are mixed with much-appreciated high-quality dishes and friendly service at the Riva restaurant, although there were criticisms about the menu variety, service consistency and value for money.
The rooms are spacious, clean and equipped with comfortable beds, often featuring beautiful lake views. While generally luxurious, some areas like carpets and walls show signs of aging and could benefit from renovation. Cleanliness is mostly praised, despite occasional overlooked details such as dust and stains.
Guests consistently commend the hotel staff for their friendliness, attentiveness and professionalism. The welcoming atmosphere and top-notch service from the reception to housekeeping enhance the overall guest experience, despite occasional issues of understaffing.
The spa receives positive feedback for its relaxation and tranquility with well-maintained facilities and high-quality treatments. However, overcrowding, additional charges and limited operating hours are noted drawbacks. The gym is appreciated for its quality equipment and cleanliness, though some guests find it small.
Parking facilities provide convenience with direct hotel access, though the additional cost and limited space for larger vehicles are points of contention. The family-friendly environment at the hotel is frequently highlighted with perfect pool temperatures and designated indoor pool times for children. Family rooms, clean and spacious accommodations and children's activities ensure a pleasant stay for both parents and children. The hotel also embraces pet-friendly policies, adding to its appeal.
In summary, Hilton Evian Les Bains offers a pleasant and comforting stay with excellent service, quality amenities and a fantastic location, making it a commendable choice for families, couples and solo travelers looking to explore Evian or unwind by the waterfront.
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The hotel's breakfast experience is highly praised for its diverse selection, quality and variety, catering to various tastes with freshly-made options and an array of hot drinks and juices. Dining on the terrace with lake views enhances the experience, although some guests find the breakfast prices steep. Dinner reviews are mixed with much-appreciated high-quality dishes and friendly service at the Riva restaurant, although there were criticisms about the menu variety, service consistency and value for money.
The rooms are spacious, clean and equipped with comfortable beds, often featuring beautiful lake views. While generally luxurious, some areas like carpets and walls show signs of aging and could benefit from renovation. Cleanliness is mostly praised, despite occasional overlooked details such as dust and stains.
Guests consistently commend the hotel staff for their friendliness, attentiveness and professionalism. The welcoming atmosphere and top-notch service from the reception to housekeeping enhance the overall guest experience, despite occasional issues of understaffing.
The spa receives positive feedback for its relaxation and tranquility with well-maintained facilities and high-quality treatments. However, overcrowding, additional charges and limited operating hours are noted drawbacks. The gym is appreciated for its quality equipment and cleanliness, though some guests find it small.
Parking facilities provide convenience with direct hotel access, though the additional cost and limited space for larger vehicles are points of contention. The family-friendly environment at the hotel is frequently highlighted with perfect pool temperatures and designated indoor pool times for children. Family rooms, clean and spacious accommodations and children's activities ensure a pleasant stay for both parents and children. The hotel also embraces pet-friendly policies, adding to its appeal.
In summary, Hilton Evian Les Bains offers a pleasant and comforting stay with excellent service, quality amenities and a fantastic location, making it a commendable choice for families, couples and solo travelers looking to explore Evian or unwind by the waterfront.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Evian-les-Bains, the Hilton Evian Les Bains boasts a prime location that offers tranquility and breathtaking views of Lake Geneva. The hotel's positioning allows guests to easily access the city center, the lake promenade, the ferry terminal and many local attractions. The serene environment provides a perfect backdrop for relaxation, while spacious rooms and a well-equipped fitness center add to the overall comfort. Dining on the terrace with views of the lake heightens the experience, making it an ideal choice for anyone wanting to explore Evian or simply unwind by the waterfront. Convenient parking and friendly, efficient staff further enhance the stay, making the Hilton Evian Les Bains a well-located gem in this picturesque town.
Reviews of the breakfast at Hilton Evian Les Bains consistently highlight a diverse and abundant selection, praised for its quality and variety. Guests frequently mention excellent, hearty and top-notch breakfast options that cater to various tastes, including healthy, vegan, English and European styles. Freshly-made omelettes, freshly squeezed orange juice and a wide selection of hot drinks and juices are among the notable highlights.
Breakfast is often described as superb, fantastic and satisfying, offering everything one might desire, from a rich assortment of yoghurts and dessert creams to high-quality and varied sweet and savory choices. The inclusion of superb terrace settings for breakfast adds to the dining experience. Attentive and friendly staff at breakfast further enhance the overall guest satisfaction.
However, some guests find the breakfast prices to be high, particularly for those looking for a simpler start to their day. There are occasional remarks about limited fresh fruit options, low-quality coffee and instances where the breakfast selection did not fully meet expectations. Despite these minor issues, the overall consensus points towards a very positive breakfast experience at Hilton Evian Les Bains, making it a noteworthy part of the stay.
The dinner experience at Hilton Evian Les Bains offers a mixed range of reviews. On the positive side, many guests praised the dishes prepared by Chef Mauricien, calling them "excellent" and "delicious". The Riva restaurant, in particular, received commendations for its high-quality cuisine and friendly, attentive staff. The special menus, such as a unique Valentine's Day selection, were well-received. Room service for dinner was described as impeccable and dining experiences at the bar were noted to be pleasant.
However, several recurring issues dampened guests' experiences. The restaurant menu was often criticized for being poor, limited in variety, overpriced and not living up to expectations. Service inconsistencies were a significant drawback with reports of long waits—up to 45 minutes for a salad—and cold or poorly presented food. Some found the food mediocre or lacking in flavor, especially the Greek cuisine.
The decor of the restaurant evoked mixed feelings with some finding it outdated. Additionally, complaints about the restaurant's value for money, coordination issues and occasional lack of privacy detracted from the overall dining experience.
Despite some noteworthy highs, the hotel's dining experience seems to fall short in several key areas, suggesting room for improvement to meet the high standards expected by guests.
The guest reviews of Hilton Evian Les Bains highlight the spaciousness and comfort of the rooms, frequently mentioning that they are clean, well-equipped and often come with beautiful views, especially of Lake Geneva. Rooms with balconies are particularly appreciated for their scenic vistas. The beds are consistently described as comfortable, adding to the overall coziness of the accommodation.
While many guests find the rooms luxurious and up to Hilton's usual standard, several reviews indicate that some areas, particularly the carpets and walls, are showing signs of age and could benefit from renovation. Cleanliness is generally praised, though there are occasional comments on issues such as rooms not being ready upon arrival or rooms not being cleaned daily during the stay.
Overall, guests appreciate the size and comfort of the rooms, the professional and friendly service and the beautiful location near the lake. Some minor issues with outdated decor and maintenance do not seem to significantly detract from the overall positive experience.
Visitors to Hilton Evian Les Bains frequently highlight the exceptional quality and comfort of the beds. Guests repeatedly note that the beds are very comfortable with some describing them as super comfortable and praising the perfectly firm mattresses. The rooms themselves are described as spacious, well-equipped and clean, contributing to the overall sense of comfort and calm. The bedding quality is consistently mentioned as top-notch with guests appreciating the very good and comfortable bedding and pillows. Even though a few reviews mention beds being too hard or specific bedding issues, the general consensus leans heavily towards a reassuringly comfortable sleep experience, characterized by large and well-prepared beds. The ample provision of pillows further enhances the comfort level, making it a notable aspect of the stay at this hotel.
Hilton Evian Les Bains offers a generally well-maintained environment with several positive aspects regarding cleanliness. Many guests have praised the clean and comfortable rooms, highlighting their welcoming atmosphere. The hotel also boasts clean public areas, such as the swimming pool and spa, which contribute to a pleasant overall experience.
However, some reviews do point out notable inconsistencies. There were instances of dusty carpets, stained furniture and mold in the bathrooms, which detract from the hotel's prestige. Some guests mentioned that basics like dusting and timely trash removal were overlooked, which could use improvement. Specific areas such as balconies, hallways and certain rooms occasionally failed to meet cleanliness expectations with issues like cigarette smoke odor and spider webs being reported.
Despite these drawbacks, the hotel's diligent cleaning staff and the spotless conditions of some spaces indicate that the management strives for cleanliness, though periodic lapses suggest there is room for improvement.
Visitors of Hilton Evian Les Bains consistently commend the hotel staff for their friendliness, attentiveness and professionalism. Guests frequently highlight the welcoming atmosphere created by the smiling and approachable team with the quality of service described as top-notch. The reception staff, in particular, receives accolades for their helpful and polite demeanor.
The commitment and accommodating attitude of the staff enhance the overall guest experience, making everyone feel well-cared for throughout their stay. Instances of exceptional service are noted, pointing out specific team members who made a lasting positive impact. Despite some occasional criticism regarding understaffing and overwhelmed employees, the general sentiment is that the staff strives to maintain a high standard of hospitality.
Guests appreciate the politeness and efficiency of the personnel, from the reception to the housekeeping teams. The consistency of warm and professional conduct contributes to the hotel's pleasant environment, emphasized by comments on the staff's kindness and dedication. Even though a few isolated negative remarks suggest areas for improvement in communication and managing workload, the genuine friendliness and helpful nature of the staff stand out as the hallmark of Hilton Evian Les Bains.
The Hilton Evian Les Bains offers mixed experiences with its WiFi services. Many guests appreciate the complimentary access to WiFi, noting it as surprisingly consistent throughout the premises and functional for work, indicating good quality. However, some areas such as guest rooms, the executive lounge and the gym were reported to lack WiFi altogether. While there were positive mentions of good and fast internet, some guests highlighted the need to pay for WiFi, which could be a drawback for many. Additionally, information about WiFi was not always readily available, leading to some confusion. Lastly, there were occasional computer breakdowns reported, which may affect the overall experience for those needing reliable internet access.
Guests of the Hilton Evian Les Bains had mixed experiences with the spa, but many highlighted its positive aspects. Visitors repeatedly praised the spa for its relaxation and tranquility, noting that the thermal baths and massage services were top-notch and very pleasant. The facilities, including the indoor and outdoor heated pools, sauna and meditation area, were generally well-maintained and clean, contributing to a very relaxing and complete experience.
Several mentioned the friendly and polite spa team and the spa treatments received high marks for their quality. However, there were drawbacks that surfaced frequently: the spa was often crowded and there were complaints about the spa not being included in the room price with additional charges for certain amenities like the sauna. Some felt the spa could be better organized with more diverse services.
The poolside changing rooms, while functional, shared mixed reviews and the lack of a Jacuzzi and warmth of the indoor pool were noted. Limited operating hours and access for families with children were also points of contention. Despite these issues, the overarching sentiment was that the spa offers a pleasant and relaxing atmosphere, making it a commendable feature of the Hilton Evian Les Bains.
The gym at Hilton Evian Les Bains has received many positive remarks from guests, particularly in terms of its fitness equipment and maintenance. Visitors appreciated the well-maintained and clean facilities, as well as the spaciousness of the fitness room. The gymnasium offers various training options and sufficient equipment, which many found to be top-notch in quality. Accessibility is highlighted as a strong point, making it convenient for guests to utilize the gym during their stay.
The gym is free of charge and easy to locate with helpful staff available to assist in scheduling. Despite the gym being described as small by some, it remains functional and aesthetically pleasing. However, guests did note that there are limitations such as restricted access times due to high demand and lack of access for children. Some guests experienced inconvenience due to the need to pay a SPA fee and limited modern sports facilities while others mentioned that the gym was under construction during their visit.
Overall, the Hilton Evian Les Bains gym is praised for its quality and upkeep, offering a satisfactory fitness experience with room for slight improvements in accessibility and modernization.
Hilton Evian Les Bains offers a parking facility with a mixed array of feedback from its guests. Guests appreciate the convenience of direct access to the hotel via an elevator from the public parking, as well as the cleanliness and reasonable number of spaces available. The parking area is underground, monitored and has easy access, which provides an added layer of convenience and security.
However, many guests have noted that the parking situation could be improved. A consistent point of contention is the additional cost associated with parking, which isn't included in the room price and can be quite expensive, around 16 euros per day. There are also complaints about the lack of free parking spaces and limited availability, particularly for those with larger vehicles or special needs, such as reduced mobility. The narrowness of the parking lot poses a challenge for large SUVs, making it difficult to navigate and park comfortably. Despite these drawbacks, the availability of valet parking and the proximity of alternative municipal parking add a touch of convenience for hotel guests.
Overall, while parking is available, it comes at an additional cost and has certain limitations that guests should consider when planning their stay.
The Hilton Evian Les Bains extends a warm and welcoming atmosphere that's perfect for families, creating cherished memories for both parents and children. Guests frequently highlight the family-friendly environment, which is especially evident in the hotel's pool provisions. The pool temperature is noted as perfect for children and there are designated indoor pool times specifically for young ones.
While there are some mentions of family rooms being somewhat compact, the size and comfort of the rooms generally receive positive feedback. The executive suites, which include lounge access, offer added comfort and tranquility and are particularly appreciated by those traveling with pets, given the peaceful location at the end of hallways without much foot traffic. Clean, spacious accommodations and the convenience of options such as adding an extra bed via the hotel app contribute to a relaxing stay.
Children's activities, such as a treasure hunt with a rewarding end, are highlights that keep younger guests entertained. Adults can also unwind with features like the hotel's spa, which offers family spa sessions for a shared relaxation experience.
The hotel's service and staff are consistently praised for their hospitality and friendliness, ensuring a pleasant stay for families. Amenities such as complimentary Evian water and dining options that are commended for their excellence further enhance the overall experience. Additionally, pet-friendly policies make it an appealing choice for those looking to travel with their dogs.
In summary, Hilton Evian Les Bains is an ideal destination for a family getaway, offering a blend of comfort, relaxation and kid-friendly activities in a serene setting with stunning lake views.
Guests of Hilton Evian Les Bains have mixed reviews regarding the hotel's facilities and services, particularly in relation to its four-star rating. Positive comments highlight the hotel's very clean and quiet rooms equipped with good quality amenities, central location with a nice pool and the friendly nature of the staff. The hotel generally meets international four-star standards and is recognized for its top-notch facilities.
However, there is notable feedback indicating that the hotel falls short of the expected Hilton and four-star caliber in several areas. Complaints often reference poor service management, outdated infrastructure and an overall lack of comfort and efficiency. Breakfast quality, housekeeping and room service also need improvement with some guests finding the price too high for the services provided. The friendliness of the staff is acknowledged, but there are remarks about their lack of knowledge regarding four-star services and apparent understaffing. Despite these issues, the hotel manages to deliver a decent four-star experience for its guests.
Hilton Evian Les Bains is well-regarded for accommodating business travelers, featuring business-friendly rooms and services, including a functional business center equipped with PCs and printers. The hotel offers a range of business-friendly amenities and well-equipped conference center facilities, making it an apt venue for seminars and meetings. Its convenient and well-situated location adds to its appeal for those traveling on business. While there have been some complaints about staff responsiveness, many reviews highlight the staff's friendliness. Overall, Hilton Evian Les Bains appears to be a suitable choice for business-related stays and events.
Hilton Evian Les Bains generally proves to be a convenient choice for guests with disabilities, offering a variety of accessible features. The hotel boasts easy access to parking, the lake and downtown, making it a practical option for travelers. Both the rooms and spa areas are accessible with facilities and elevators designed to accommodate wheelchair users and those using a rollator. Guest feedback highlights its accessible roads and overall comfortable environment, including clean rooms with comfortable bedding. However, there are some challenges noted for individuals with reduced mobility, such as the absence of specific parking spaces and a lack of facilities tailored to their needs. Overall, while the hotel offers many accessible amenities, improvements could be made in certain areas to better cater to all guests.
Hilton Evian Les Bains receives high praise from guests who have enjoyed a superb honeymoon experience at the hotel. It's described as perfect for honeymooners and ideal for couples, thanks in part to its luxurious offerings. Numerous guests highlight the Honeymoon suite as an amazing feature, making it a prime choice for those celebrating their wedding anniversary or honeymooning in the area. While there might not be specific mentions or indications tailored exclusively for honeymooners, the overall sentiment points to the hotel being a fantastic destination for newlyweds seeking a memorable and romantic stay.
Nestled in the picturesque region of Evian-les-Bains, the Hilton Evian Les Bains is often described as a prestigious and luxurious hotel, drawing guests with its promise of high-standard accommodations and services. The serene ambiance and luxurious furnishings add to the overall impression of calm and opulence that many guests appreciate. The hotel is adorned with a beautifully decorated spa, known for its cleanliness and relaxing environment, which contributes significantly to its luxury appeal.
Guests frequently highlight the attentive and professional staff, whose warm and friendly demeanor enhances the luxurious experience, particularly during breakfast where the service is top-notch. The breakfast room and restaurant entrance exude chic elegance, making dining a pleasant affair.
Despite the lavish descriptions, some guests have noted areas where the establishment falls short of its four-star promise, such as aging rooms and a need for renovation. There have also been occasional issues with room temperature and cleanliness, which slightly mar the overall stay. The hotel's policy regarding pets in the dining area has caused some confusion among pet owners.
Nevertheless, many find the hotel comfortable and beautiful and feel it offers great value for money. With the luxurious spa and high Hilton standards being key highlights, the hotel remains a sought-after destination for those seeking a blend of comfort and luxury amidst the charming backdrop of Evian-les-Bains.
Hilton Evian Les Bains offers an exceptional setting for those seeking both relaxation and romantic moments. Nestled in a lovely location with stunning views of the lake, the hotel provides a magnificent backdrop for a serene and intimate escape. Guests have highlighted the comfort of the rooms and top-notch soundproofing, ensuring peaceful and undisturbed stays.
The hotel is particularly favored for special occasions, such as Valentine's Day and wedding anniversaries with many noting the romantic Valentine's Day menu and the hotel's responsiveness to special requests. The facility's ambiance creates a perfect atmosphere for a romantic getaway, whether it's a weekend retreat or an off-season visit without the distraction of children.
The tranquil surroundings, combined with the beautiful and calm environment, make it ideal for moments of relaxation. The spa is another highlight, offering a relaxing session that complements the overall experience. With numerous guests describing their stays as romantic, pleasant and peaceful, Hilton Evian Les Bains stands out as an ideal destination for a romantic surprise weekend or a cherished celebration with a loved one.
The Hilton Evian Les Bains is recognized for its pet-friendly atmosphere, making it a suitable choice for travelers with dogs. Guests have noted the hotel's accommodating nature towards their pets, appreciating the warm welcome extended to their furry companions. The staff is remarked as being very considerate and attentive to the pets' needs, ensuring a pleasant stay.
Although the hotel accepts dogs and is generally dog-friendly, there are some limitations, such as restrictions on allowing pets inside certain areas. Furthermore, a few reviews mentioned a lack of specific pet amenities, suggesting room for improvement in this aspect. Complaints of noise from dogs barking at night were also noted, which may impact the overall experience for some guests.
Overall, the Hilton Evian Les Bains caters well to dog owners, providing a friendly environment for both guests and their pets, despite having areas that could benefit from enhancements.
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Location
Breakfast
Breakfast is often described as superb, fantastic and satisfying, offering everything one might desire, from a rich assortment of yoghurts and dessert creams to high-quality and varied sweet and savory choices. The inclusion of superb terrace settings for breakfast adds to the dining experience. Attentive and friendly staff at breakfast further enhance the overall guest satisfaction.
However, some guests find the breakfast prices to be high, particularly for those looking for a simpler start to their day. There are occasional remarks about limited fresh fruit options, low-quality coffee and instances where the breakfast selection did not fully meet expectations. Despite these minor issues, the overall consensus points towards a very positive breakfast experience at Hilton Evian Les Bains, making it a noteworthy part of the stay.
Dinner
However, several recurring issues dampened guests' experiences. The restaurant menu was often criticized for being poor, limited in variety, overpriced and not living up to expectations. Service inconsistencies were a significant drawback with reports of long waits—up to 45 minutes for a salad—and cold or poorly presented food. Some found the food mediocre or lacking in flavor, especially the Greek cuisine.
The decor of the restaurant evoked mixed feelings with some finding it outdated. Additionally, complaints about the restaurant's value for money, coordination issues and occasional lack of privacy detracted from the overall dining experience.
Despite some noteworthy highs, the hotel's dining experience seems to fall short in several key areas, suggesting room for improvement to meet the high standards expected by guests.
Rooms
While many guests find the rooms luxurious and up to Hilton's usual standard, several reviews indicate that some areas, particularly the carpets and walls, are showing signs of age and could benefit from renovation. Cleanliness is generally praised, though there are occasional comments on issues such as rooms not being ready upon arrival or rooms not being cleaned daily during the stay.
Overall, guests appreciate the size and comfort of the rooms, the professional and friendly service and the beautiful location near the lake. Some minor issues with outdated decor and maintenance do not seem to significantly detract from the overall positive experience.
Beds
Cleanliness
However, some reviews do point out notable inconsistencies. There were instances of dusty carpets, stained furniture and mold in the bathrooms, which detract from the hotel's prestige. Some guests mentioned that basics like dusting and timely trash removal were overlooked, which could use improvement. Specific areas such as balconies, hallways and certain rooms occasionally failed to meet cleanliness expectations with issues like cigarette smoke odor and spider webs being reported.
Despite these drawbacks, the hotel's diligent cleaning staff and the spotless conditions of some spaces indicate that the management strives for cleanliness, though periodic lapses suggest there is room for improvement.
Staff
The commitment and accommodating attitude of the staff enhance the overall guest experience, making everyone feel well-cared for throughout their stay. Instances of exceptional service are noted, pointing out specific team members who made a lasting positive impact. Despite some occasional criticism regarding understaffing and overwhelmed employees, the general sentiment is that the staff strives to maintain a high standard of hospitality.
Guests appreciate the politeness and efficiency of the personnel, from the reception to the housekeeping teams. The consistency of warm and professional conduct contributes to the hotel's pleasant environment, emphasized by comments on the staff's kindness and dedication. Even though a few isolated negative remarks suggest areas for improvement in communication and managing workload, the genuine friendliness and helpful nature of the staff stand out as the hallmark of Hilton Evian Les Bains.
Wi-Fi
Spa
Several mentioned the friendly and polite spa team and the spa treatments received high marks for their quality. However, there were drawbacks that surfaced frequently: the spa was often crowded and there were complaints about the spa not being included in the room price with additional charges for certain amenities like the sauna. Some felt the spa could be better organized with more diverse services.
The poolside changing rooms, while functional, shared mixed reviews and the lack of a Jacuzzi and warmth of the indoor pool were noted. Limited operating hours and access for families with children were also points of contention. Despite these issues, the overarching sentiment was that the spa offers a pleasant and relaxing atmosphere, making it a commendable feature of the Hilton Evian Les Bains.
Gym
The gym is free of charge and easy to locate with helpful staff available to assist in scheduling. Despite the gym being described as small by some, it remains functional and aesthetically pleasing. However, guests did note that there are limitations such as restricted access times due to high demand and lack of access for children. Some guests experienced inconvenience due to the need to pay a SPA fee and limited modern sports facilities while others mentioned that the gym was under construction during their visit.
Overall, the Hilton Evian Les Bains gym is praised for its quality and upkeep, offering a satisfactory fitness experience with room for slight improvements in accessibility and modernization.
Parking
However, many guests have noted that the parking situation could be improved. A consistent point of contention is the additional cost associated with parking, which isn't included in the room price and can be quite expensive, around 16 euros per day. There are also complaints about the lack of free parking spaces and limited availability, particularly for those with larger vehicles or special needs, such as reduced mobility. The narrowness of the parking lot poses a challenge for large SUVs, making it difficult to navigate and park comfortably. Despite these drawbacks, the availability of valet parking and the proximity of alternative municipal parking add a touch of convenience for hotel guests.
Overall, while parking is available, it comes at an additional cost and has certain limitations that guests should consider when planning their stay.
Family
While there are some mentions of family rooms being somewhat compact, the size and comfort of the rooms generally receive positive feedback. The executive suites, which include lounge access, offer added comfort and tranquility and are particularly appreciated by those traveling with pets, given the peaceful location at the end of hallways without much foot traffic. Clean, spacious accommodations and the convenience of options such as adding an extra bed via the hotel app contribute to a relaxing stay.
Children's activities, such as a treasure hunt with a rewarding end, are highlights that keep younger guests entertained. Adults can also unwind with features like the hotel's spa, which offers family spa sessions for a shared relaxation experience.
The hotel's service and staff are consistently praised for their hospitality and friendliness, ensuring a pleasant stay for families. Amenities such as complimentary Evian water and dining options that are commended for their excellence further enhance the overall experience. Additionally, pet-friendly policies make it an appealing choice for those looking to travel with their dogs.
In summary, Hilton Evian Les Bains is an ideal destination for a family getaway, offering a blend of comfort, relaxation and kid-friendly activities in a serene setting with stunning lake views.
4 Star
However, there is notable feedback indicating that the hotel falls short of the expected Hilton and four-star caliber in several areas. Complaints often reference poor service management, outdated infrastructure and an overall lack of comfort and efficiency. Breakfast quality, housekeeping and room service also need improvement with some guests finding the price too high for the services provided. The friendliness of the staff is acknowledged, but there are remarks about their lack of knowledge regarding four-star services and apparent understaffing. Despite these issues, the hotel manages to deliver a decent four-star experience for its guests.
Business
Accessible
Honeymoon
Luxury
Guests frequently highlight the attentive and professional staff, whose warm and friendly demeanor enhances the luxurious experience, particularly during breakfast where the service is top-notch. The breakfast room and restaurant entrance exude chic elegance, making dining a pleasant affair.
Despite the lavish descriptions, some guests have noted areas where the establishment falls short of its four-star promise, such as aging rooms and a need for renovation. There have also been occasional issues with room temperature and cleanliness, which slightly mar the overall stay. The hotel's policy regarding pets in the dining area has caused some confusion among pet owners.
Nevertheless, many find the hotel comfortable and beautiful and feel it offers great value for money. With the luxurious spa and high Hilton standards being key highlights, the hotel remains a sought-after destination for those seeking a blend of comfort and luxury amidst the charming backdrop of Evian-les-Bains.
Romantic
The hotel is particularly favored for special occasions, such as Valentine's Day and wedding anniversaries with many noting the romantic Valentine's Day menu and the hotel's responsiveness to special requests. The facility's ambiance creates a perfect atmosphere for a romantic getaway, whether it's a weekend retreat or an off-season visit without the distraction of children.
The tranquil surroundings, combined with the beautiful and calm environment, make it ideal for moments of relaxation. The spa is another highlight, offering a relaxing session that complements the overall experience. With numerous guests describing their stays as romantic, pleasant and peaceful, Hilton Evian Les Bains stands out as an ideal destination for a romantic surprise weekend or a cherished celebration with a loved one.
Dog Friendly
Although the hotel accepts dogs and is generally dog-friendly, there are some limitations, such as restrictions on allowing pets inside certain areas. Furthermore, a few reviews mentioned a lack of specific pet amenities, suggesting room for improvement in this aspect. Complaints of noise from dogs barking at night were also noted, which may impact the overall experience for some guests.
Overall, the Hilton Evian Les Bains caters well to dog owners, providing a friendly environment for both guests and their pets, despite having areas that could benefit from enhancements.
Yes, Hilton Evian Les Bains has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hilton Evian Les Bains.
Yes, Hilton Evian Les Bains welcomes dogs.
Yes, parking facilities are available at Hilton Evian Les Bains.
Yes, Hilton Evian Les Bains has a gym.
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