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Summary of reviewsBendene Townhouse in Exeter receives widespread acclaim for its prime and convenient location, situated close to Exeter Central Station and within walking distance to the town center, the university and key attractions. Nestled in a quiet residential street, the hotel offers a perfect balance of centrality and tranquility. The surrounding neighborhood with its array of cafes, pubs and shops, further enhances the guest experience. Additionally, the availability of convenient parking and a peaceful garden area add to its appeal.
The hotel's breakfast options receive mixed reviews. While some guests enjoyed the fresh coffee and appreciated the continental breakfast, many felt it was basic and not worth the charge of £7.50, especially when compared to nearby options offering more variety at a lower price. The absence of a cooked breakfast option left some guests disappointed, indicating room for improvement in this area.
Rooms at Bendene Townhouse stand out for their cleanliness and comfort. Guests frequently praise the spotlessly clean, modern rooms with relaxing color schemes. Although room sizes vary—with some being notably small—comfort is a consistent highlight with comfortable beds and thoughtful touches like complimentary tea, coffee and cookies. Bathrooms, both shared and en-suite, maintain high cleanliness standards, though occasional refurbishment needs are noted. Overall, the combination of cleanliness, comfort and a relaxing environment ensures a pleasant stay.
The staff at Bendene Townhouse are a significant asset, consistently receiving high praise for their friendliness, helpfulness and willingness to go above and beyond to ensure guest satisfaction. The team, particularly Emily, contributes significantly to the welcoming atmosphere of the hotel, accommodating late arrivals, early check-ins and providing clear instructions and great service.
While the beds receive mixed reviews, the majority of guests describe them as very comfortable, enhancing the restful experience at the hotel. Despite occasional issues with bed size, proximity to walls or radiators and the need for pillow and mattress replacements, most guests find the beds conducive to a good night's sleep.
Overall, Bendene Townhouse in Exeter is highly regarded for its excellent location, cleanliness, accommodating staff and overall comfort, making it a commendable choice for visitors seeking a centrally-located and pleasant stay in Exeter. Show more
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Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Cheap Hotel
3-Star Hotel
Room Types
King RoomThis double room includes a king-sized bed with en-suite bathroom. Each room has a unique interior, Smart TV, WiFi and tea/coffee making facilities. 2 of the rooms have showers in the bedroom.
Twin Room with Private BathroomThis twin room includes an en-suite bathroom, 2 single beds, a Smart TV, fast WiFi and tea/coffee making facilities.
Single RoomThis single room includes an en-suite bathroom, Smart TV, fast WiFi and tea/coffee making facilities. Each of the single rooms within the property come with a view of the city, garden.
Twin Room with Shared BathroomThis twin room includes a shared bathroom, TV, tea/coffee making facilities and fast WiFi.
Single Room with Shared BathroomThis single room includes a shared bathroom, Smart TV, tea/coffee making facilities and high-speed WiFi.
Superior Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room has a tea and coffee maker, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Superior Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and heating. The unit offers 3 beds.
Triple Room with Shared BathroomOffering free toiletries, this triple room includes a shared bathroom with a shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 2 beds.
StudioOffering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, an oven and a microwave. The studio has carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a sofa.
Guest Reviews
8.1
Very Good
Location
Situated in a prime and convenient area of Exeter, Bendene Townhouse enjoys positive feedback for its outstanding location. The hotel is ideally close to Exeter Central Station, making it highly accessible for travelers arriving by train. Guests appreciate the easy walk to the town center, the riverside area, the university and the High Street, which adds to its convenience for both tourists and those visiting students.
The location is not only central but also calm, tucked away in a quiet residential street—a perfect balance for those wanting proximity to the city's hustle and bustle without the accompanying noise. The surrounding neighborhood offers a selection of cafes, pubs and shops, enhancing the overall guest experience.
Access to parking is convenient and many reviews highlight the friendly and helpful staff, making the stay even more pleasant. The hotel’s setting also boasts a peaceful garden area, allowing guests to enjoy some outdoor tranquility. Whether visiting for its close range to educational institutions or exploring Exeter’s attractions, Bendene Townhouse stands out as an excellent choice for a comfortable, centrally located stay.
Breakfast
Guests at Bendene Townhouse - Exeter have varied opinions about the breakfast offered at the hotel. Many appreciated the availability of fresh coffee and a good coffee machine provided for free. Some guests enjoyed the continental breakfast, describing it as lovely, especially when enjoyed in the walled garden. However, there are notable concerns regarding the value and variety of the breakfast. Several guests mentioned that the continental breakfast was basic and the selection could be more imaginative. The charge of £7.50 for a continental breakfast was considered expensive by some, especially when compared to other nearby options that offer a full English breakfast at a lower price. The absence of a cooked breakfast option also left some guests disappointed. While the breakfast option at the hotel is convenient, some guests felt it didn't meet their expectations and suggested improvements.
Rooms
Bendene Townhouse in Exeter receives high marks for cleanliness and comfort, making it a reliable choice for travelers. Many guests appreciate the spotlessly clean rooms, often describing them as spacious and well-equipped. The decor is generally modern with relaxing color schemes that contribute to a serene atmosphere. Despite some varied experiences with room size—some are spacious while others are notably small—comfort is consistently highlighted. Beds are typically comfortable and rooms often come with thoughtful touches like complimentary cookies, tea and coffee. The central location of the townhouse adds to its appeal, providing convenience for guests.
Bathrooms, both shared and en-suite, maintain a high standard of cleanliness, although shared facilities are sometimes noted. A few rooms might need some refurbishment with mentions of peeling wallpaper and stained walls and carpets. However, these concerns don't overshadow the overall positive experience, thanks to friendly service and a well-managed establishment. The amenities, including a relaxing environment and attention to cleanliness, ensure a pleasant stay at Bendene Townhouse, making it a commendable option for a comfortable visit to Exeter.
Beds
Bendene Townhouse in Exeter receives a mix of reviews when it comes to the comfort of its beds. Many guests praise the accommodations, describing the beds as very comfy, extremely comfortable and even super comfy. Some rooms feature very large and comfortable beds, enhancing the restful experience. However, a few guests mention issues such as beds being too small, mattresses feeling rigid and beds being placed too close to walls or radiators. There are occasional comments about hard and uncomfortable pillows and mattresses in need of replacement. Despite these drawbacks, the overall impression indicates that most guests find the beds at Bendene Townhouse to be comfortable and conducive to a good night's sleep.
Cleanliness
Bendene Townhouse in Exeter consistently impresses guests with its dedication to cleanliness. Visitors frequently describe their rooms and shared facilities as spotlessly clean, tidy and uncluttered. The hotel's overall cleanliness is highly appreciated, whether it be the rooms, bathrooms or other areas throughout the property. Guests also find the rooms cozy, comfortable and modern, contributing to a pleasant and relaxing stay. The friendly and helpful staff further enhance the positive experience by maintaining a clean and welcoming environment. There are a few mentions about occasional issues with thin walls and inconsistently clean shared bathrooms, but these do not overshadow the overall high standards of cleanliness and comfort that most guests experience at Bendene Townhouse.
Staff
Bendene Townhouse in Exeter is renowned for its exceptionally friendly and helpful staff. Guests consistently praised the team for their warmth, kindness and willingness to go above and beyond to ensure a pleasant stay. Emily, in particular, stood out for her visible commitment to delivering excellence. The hosts are described as welcoming and always ready to assist with any needs, accommodating late arrivals and allowing early check-ins when possible. Visitors appreciated the cheerful and informative staff, who provided great service and clear instructions, contributing to an overall friendly atmosphere at the hotel. Despite facing some issues, the staff remained apologetic and respectful, though not always able to resolve every problem. Overall, the blend of accommodating and delightful employees significantly enhances the guest experience at Bendene Townhouse.
No, Bendene Townhouse - Exeter doesn't have any pool.
No, a spa isn't available at Bendene Townhouse - Exeter.
Yes, Bendene Townhouse - Exeter welcomes dogs.
No, parking facilities aren't available at Bendene Townhouse - Exeter.
No, Bendene Townhouse - Exeter doesn't have a gym.