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Aurea Fatima Hotel Congress & Spa

Fatima , Av. D. José Alves Correia Da Silva (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAurea Fatima Hotel Congress & Spa offers an exceptional experience, particularly driven by its outstanding location, impressive cleanliness and superior service. Positioned conveniently close to the Sanctuary of Fatima and various key attractions, the hotel serves as an ideal base for pilgrims, tourists and those looking to explore nearby destinations like Batalha, Nazare and Coimbra. Despite being centrally located, it maintains a tranquil environment, enabling a restful stay. Nearby amenities such as supermarkets and restaurants add to its convenience.

Guests consistently praise the hotel’s breakfast, which is described as excellent, varied and high-quality, meeting four-star standards. The hotel's dinner, however, receives mixed feedback with commendations for good flavors and fair prices, while some guests point out limited variety and occasional quality issues.

The rooms at Aurea Fatima are widely admired for their spaciousness, elegant decor and cleanliness. High standards of hygiene are maintained throughout the property, which is particularly reassured by the thorough COVID-19 precautions. Comfortable beds and modern amenities ensure restful stays.

The hotel staff's exceptional service is a highlight for many guests. Frequently described as professional, friendly and attentive, the staff significantly enhance the overall guest experience. The Wi-Fi is reliable with good speed, adding to the nearly seamless guest service.

Guests find the spa experience to be relaxing and professional, though there's room for improvement in terms of booking processes and added facilities like showers and indoor pools. Parking facilities are praised for their security, privacy and maintenance, offering covered and ample spaces that accommodate various vehicles.

Aurea Fatima Hotel is also family-friendly, providing a safe and welcoming environment for visitors of all ages. Its suitability for business travelers is noted with amenities such as effective air conditioning and strong Wi-Fi connectivity supporting work-related needs.

The hotel’s bedding is another standout feature, highly regarded for comfort and quality, contributing to restful nights. Although there is some debate about whether the property fully meets four-star expectations, the overall consensus leans towards satisfaction regarding the service and facilities provided.

In summary, Aurea Fatima Hotel Congress & Spa is lauded for its strategic location, superb cleanliness, exceptional staff service and comfortable rooms, making it a favorable choice for various types of travelers.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Standard Single Room This single room has a balcony, minibar and air conditioning. Please note that this room cannot accommodate an extra bed.

Double or Twin Room This twin/double room has a balcony, air conditioning and bathrobe. Please note that this room cannot accommodate an extra bed.

Triple Room This triple room features a balcony, air conditioning and flat-screen TV. Please note that this room cannot accommodate an extra bed.

Standard Suite Featuring a balcony and air-conditioning, this suite has a living room with a sofa. This room can accommodate an extra bed.

Presidential Suite Featuring a balcony and air-conditioning, this suite has a living room with a sofa. This room can accommodate an extra bed.

Family Room This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 futon.

Double or Twin Room with Extra Bed This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 futon.

Double or Twin Room with Spa Access This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony.

About Aurea Fatima Hotel Congress & Spa

License: 6790

Guest Reviews

9.1

Excellent

Location

The Aurea Fatima Hotel Congress & Spa enjoys an enviable location for those visiting Fatima. Its close proximity to the Sanctuary of Fatima, often described as just a short walk away, makes it an ideal base for pilgrims and tourists alike. The hotel is situated near the bus station, which adds a layer of convenience for travelers arriving by public transport. Guests appreciate the central yet quiet setting, which offers easy access to the holy sites and the main places of worship in the area.

The hotel's location is frequently praised for its accessibility, whether by foot or car with many attractions within a 5 to 10-minute walk. The surrounding area also features practical amenities such as supermarkets and restaurants, adding to the overall convenience. Moreover, the hotel's clean and spacious rooms, combined with its interesting decor, enhance the guest experience.

Visitors have highlighted the ease with which they could explore not only Fatima but also nearby destinations such as Batalha, Nazare and Coimbra, thanks to the strategic positioning of the hotel. Despite being central, the establishment maintains a peaceful atmosphere, allowing for restful stays. Overall, the location of the Aurea Fatima Hotel Congress & Spa is consistently noted as excellent, making it a prime choice for those seeking to explore the spiritual and cultural heart of Fatima.

Breakfast

'Aurea Fatima Hotel Congress & Spa' offers breakfast that has received overwhelmingly positive feedback from guests. The breakfast has been described as excellent, wonderful and perfect by many visitors. Guests appreciate the great quality and varied options available, making it one of the best breakfasts they've experienced. The breakfast buffet is particularly noted for its diversity and delicious taste with fresh and well-presented food items.

Several reviews highlight the wide range of choices available, including options for those with dietary restrictions, such as lactose intolerance. The buffet features an array of breads, jams, deli meats, cheeses and other well-prepared items. The breakfast is in line with four-star standards, ensuring a satisfying and fulfilling start to the day.

While there are a few mentions suggesting room for improvement, the overall consensus is that the breakfast at Aurea Fatima Hotel Congress & Spa is superb. It is well-organized, complies with safety regulations and delivers a pleasant dining experience in a spacious restaurant setting. The friendly and helpful staff further enhance the positive experience, contributing to a great stay at the hotel.

Dinner

The dinner experience at Aurea Fatima Hotel Congress & Spa has garnered a mix of feedback from guests. On the positive side, many guests appreciated the good flavors, fair prices and excellent professionalism with impeccable attention to detail. There were mentions of delicious meals and a varied buffet which included good salad options. The dinner quality was also noted to be good on several occasions, particularly highlighting the professionalism of the dinner service.

However, there were recurring remarks about the limited variety of the dinner options with several guests mentioning a lack of choices and some quality issues. Some guests found the buffet to be adequate, though not particularly remarkable. A few expressed disappointment with the overall quality, describing the food as overcooked, bland or lacking in flavor. The buffet was described as not great by some with others noting that improvements in variety are needed.

While some found the buffet good and fairly priced, others were dissatisfied with the quality and selection. Additionally, a policy requiring drinks to be paid for separately left some guests feeling deceived.

Rooms

'Aurea Fatima Hotel Congress & Spa' offers rooms that are widely praised for their impressive spaciousness, elegant decor and impeccable cleanliness. Guests frequently highlight the comfort of the rooms, complemented by modern and tasteful decorations. The hotel provides large, well-equipped rooms with comfortable beds and stylish furnishings, making for a pleasant stay. Room layouts are generally good, although a few visitors noted minor inconveniences.

The bathrooms match the high standards of the rooms, being spacious, clean and well-appointed with differentiated hygiene products. The presence of balconies in some rooms adds a nice touch, offering views of the avenue. Clean linens and towels are consistently mentioned, contributing to the overall spotless environment.

The sound insulation in rooms is effective, ensuring a peaceful stay despite occasional comments on soundproofing gaps. Rooms near the gym or with smaller layouts were less preferred by some guests. Maintenance issues such as peeling paint were noted but didn't overshadow the positive attributes of the rooms.

Overall, the rooms at 'Aurea Fatima Hotel Congress & Spa' are characterized by their comfort, cleanliness and modern elegance, providing a cozy and inviting atmosphere for guests.

Beds

Aurea Fatima Hotel Congress & Spa has received generous praise for its bedding from guests who have stayed there. Reviews consistently highlight the comfort and quality of the beds, emphasizing how they significantly contributed to a restful night’s sleep. Guests mention that the beds are not only comfortable but also spacious with some describing them as very large and supportive. Several reviews note the firmness of the beds, which seems to be appreciated by those who prefer a firmer sleeping surface.

Moreover, the high-quality bedding and mattresses are recurrent topics of commendation with guests noting the clean and comfortable bedding as another plus. Overall, the beds at Aurea Fatima Hotel Congress & Spa appear to confidently meet and exceed visitors' expectations, making them a standout feature of this accommodation.

Cleanliness

Aurea Fatima Hotel Congress & Spa stands out impressively in terms of cleanliness, garnering consistent praise for its high standards. The hotel is repeatedly described as very clean and impeccably maintained, from spacious areas and grounds to the individual rooms and amenities. Guests lauded the extremely clean rooms, noting the spotless conditions and high hygiene. Towels and facilities alike are kept in pristine condition with many referring to the cleanliness as superb or excellent. COVID-19 precautions are implemented at the highest level, adding another layer of reassurance for safety-conscious travelers. The entire atmosphere conveys peace and tranquility, reinforced by the immaculate state of the hotel, making it an ideal choice for those prioritizing cleanliness and comfort during their stay.

Staff

At the Aurea Fatima Hotel Congress & Spa, the staff has received high praise from guests for their exceptional service and friendliness. The reception team, in particular, stands out for their professionalism and warm welcomes, making guests feel right at home from the moment they arrive. Numerous reviews highlight the staff's helpfulness, attentive service and willingness to go the extra mile, ensuring a memorable stay for all visitors.

Guests have frequently mentioned the team’s positive attitude and flexibility, noting that both the front desk and housekeeping staff consistently provide efficient and supportive service. Words like welcoming, friendly and polite appear repeatedly in the reviews, reinforcing the hotel's reputation for excellent customer service. The kindness and professionalism displayed by the entire staff contribute significantly to an enjoyable and comfortable experience.

The staff’s dedication to making guests feel valued is evident in their consistent support and understanding, attending to needs promptly and with a smile. Overall, the Aurea Fatima Hotel Congress & Spa appears to set a high standard for hospitality, driven by a team that prioritizes guest satisfaction through unwavering friendliness and professionalism.

Wi-Fi

The Wi-Fi at Aurea Fatima Hotel Congress & Spa receives positive feedback from guests with many noting that it is good, works well and has good speed. Alongside the reliable internet service, the hotel offers good value for money. The staff play a significant role in enhancing the overall experience, being described as very friendly, knowledgeable and helpful. Guests appreciated the staff's availability and the friendliness of all the workers, indicating a high level of service quality at the hotel.

Spa

The spa experience at Aurea Fatima Hotel Congress & Spa generally garners positive feedback with many reviewers highlighting its wonderful and invigorating qualities. Guests appreciate the professionalism of the reception, the attention to detail and the overall comfort and welcome gestures provided by the staff. The spa is often described as perfect for an hour of total relaxation and security, offering a fantastic spa circuit that some found heavenly, especially when having exclusive access.

However, there are criticisms, primarily centered around practical issues. The spa facility requires advanced booking and some guests have found the reservation system not to be reliable. The lack of a dynamic or indoor pool is noted and some consider the spa a bit disappointing for the price paid. Additionally, there's feedback indicating that the spa could benefit from having a shower in the area and that you can hear people from the spa, which may detract from the tranquility.

Overall, while the spa offers a nice escape with commendable service, there are logistical and facility-related improvements that could enhance the experience further.

Parking

Guests consistently praise the parking facilities at Aurea Fatima Hotel Congress & Spa, highlighting several key aspects. The availability of underground and secure parking is frequently mentioned, which provides peace of mind for travelers with vehicles. Many reviewers appreciate that the parking is private and included in the hotel stay with no additional fees. The spacious garage and covered parking options receive positive remarks, ensuring vehicles are sheltered from the elements.

Compliments about the cleanliness and overall maintenance of the parking areas are common. The hotel offers ample parking spaces, although a few noted that the lot can feel small at times. Nonetheless, there are multiple parking spots available, accommodating both cars and motorcycles efficiently.

In summary, the parking situation at Aurea Fatima Hotel is favorably reviewed for its security, convenience and inclusivity, making it a stress-free experience for guests.

Family

The Aurea Fatima Hotel Congress & Spa is consistently praised as a family friendly establishment, creating a welcoming environment for both adults and children. Many reviews highlight its suitability for families, emphasizing a safe and secure setting for kids. Guests appreciate the supportive family environment and excellent service provided by the staff, which has been described as exceptional. The hotel maintains high hygiene standards, which enhance the sense of safety and comfort for families. All in all, the hotel proves to be a great choice for those traveling with children, offering a trustworthy and pleasant family-friendly experience.

4 Star

The Aurea Fatima Hotel Congress & Spa has garnered varied reviews regarding its four-star rating with some guests suggesting the property does not fully meet the expectations of a four-star establishment. Despite these concerns, the hotel is generally considered a good four-star option by others. Guests frequently mention the reasonable breakfast in line with its rating, while soundproofing between rooms has been noted as insufficient for a four-star hotel. Overall, while the quality is appreciated by some, there are expectations around service and facilities that need to be addressed to fully justify its rating.

Business

Aurea Fatima Hotel Congress & Spa is well-regarded among business travelers, who find it particularly suited for work-related stays. Guests highlight the hotel's suitability for business trips, affirming it as appropriate and perfect for such purposes. Commendations often focus on the reliable room amenities, including effective air conditioning and strong Wi-Fi connectivity, both essential for a comfortable working environment. Reviews also praise the quality of services and the professionalism of the employees, indicating a high standard of service that meets the expectations of business guests. Although there is a mention of the hotel not quite meeting 4-star standards, the overall sentiment remains positive regarding its utility for business travelers.

Accessible

Aurea Fatima Hotel Congress & Spa is noted for its commendable accessibility features, making it a suitable choice for guests with reduced mobility or disabilities. The hotel offers specific facilities that cater to these needs, ensuring that movement around the premises is convenient and straightforward. Guests have consistently praised the high level of cleanliness and tidiness of the accommodations. Additionally, the staff is recognized for their helpfulness and capability to make visitors feel comfortable throughout their stay. The overall experience reflects the luxury and five-star rating that the hotel strives to uphold.

Romantic

Aurea Fatima Hotel Congress & Spa offers a distinctly romantic experience for guests, enriched by a cozy and appealing ambiance. Many couples have enjoyed a great romantic stay, highlighting the hotel's ability to create a very romantic atmosphere. The decorations, particularly for special occasions like a 25th wedding anniversary, were noted to be impeccable.

The room decoration and view further added to the romantic charm, making the stay exceptionally memorable. The reading room was also praised as a thoughtful detail that enhances the overall experience. Guests relished the tranquility and peace the hotel provides, which complements its romantic setting. Additionally, the spa offers an hour of total relaxation, contributing to a secure and restful experience that couples find particularly enjoyable.

No, Aurea Fatima Hotel Congress & Spa doesn't have any pool.

Yes, a spa is available at Aurea Fatima Hotel Congress & Spa.

No, Aurea Fatima Hotel Congress & Spa doesn't allow dogs.

Yes, parking facilities are available at Aurea Fatima Hotel Congress & Spa.

Yes, Aurea Fatima Hotel Congress & Spa has a gym.

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