Hôtel Volubilis
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Summary of reviewsHôtel Volubilis in Fes garners widespread acclaim for its prime location in the heart of the city, offering easy access to both modern amenities and the historic Medina. Its central positioning in the Ville Nouvelle area with proximity to cafes, shops and local attractions, makes it an ideal base for exploring the city. Guests appreciate the hotel’s tranquil garden, refreshing swimming pool and serene environment, providing a peaceful retreat despite its central location. The staff's friendliness and professionalism further enhance the positive experience.
The breakfast experience, however, receives mixed reviews. While some guests find it delicious and good value, others criticize its limited variety and lack of Moroccan authenticity, deeming it overpriced compared to nearby options. Dinner experiences also vary with positive remarks on certain dishes and the option to dine by the pool. Yet, issues with menu variety, high prices and slow service are noted with many guests preferring the café across the street for better value and atmosphere.
Rooms at the hotel offer spaciousness and comfort, featuring pleasant views of the pool or garden. However, outdated furnishings, maintenance issues and cleanliness concerns are recurring themes. Despite the spacious rooms and comfortable bedding, the need for renovation and better soundproofing is evident.
Cleanliness receives mixed feedback with many guests praising the overall cleanliness and diligent housekeeping, while others report dust, mold and inconsistent cleaning services. The pool area, frequently praised for its cleanliness and tranquil atmosphere, stands out as a highlight, providing a refreshing and enjoyable spot for relaxation.
The staff at Hôtel Volubilis are generally well-regarded for their professionalism, friendliness and helpfulness, contributing positively to guests' experiences. However, occasional unprofessional interactions are noted.
WiFi service is another area of mixed reviews with some guests finding the free WiFi satisfactory, while others report weak signals, low speeds and frequent interruptions, suggesting a need for improvement in consistency and reliability.
Parking at the hotel is viewed positively for its secure and free options, though congestion and limited spaces during peak times are mentioned. The family-friendly atmosphere, secure parking and clean, spacious rooms make it suitable for family vacations, although the availability of amenities for very young children could be improved.
Overall, Hôtel Volubilis offers a convenient and pleasant stay with its prime location, friendly staff and attractive facilities, despite needing improvements in certain areas to meet four-star hotel standards consistently.
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The breakfast experience, however, receives mixed reviews. While some guests find it delicious and good value, others criticize its limited variety and lack of Moroccan authenticity, deeming it overpriced compared to nearby options. Dinner experiences also vary with positive remarks on certain dishes and the option to dine by the pool. Yet, issues with menu variety, high prices and slow service are noted with many guests preferring the café across the street for better value and atmosphere.
Rooms at the hotel offer spaciousness and comfort, featuring pleasant views of the pool or garden. However, outdated furnishings, maintenance issues and cleanliness concerns are recurring themes. Despite the spacious rooms and comfortable bedding, the need for renovation and better soundproofing is evident.
Cleanliness receives mixed feedback with many guests praising the overall cleanliness and diligent housekeeping, while others report dust, mold and inconsistent cleaning services. The pool area, frequently praised for its cleanliness and tranquil atmosphere, stands out as a highlight, providing a refreshing and enjoyable spot for relaxation.
The staff at Hôtel Volubilis are generally well-regarded for their professionalism, friendliness and helpfulness, contributing positively to guests' experiences. However, occasional unprofessional interactions are noted.
WiFi service is another area of mixed reviews with some guests finding the free WiFi satisfactory, while others report weak signals, low speeds and frequent interruptions, suggesting a need for improvement in consistency and reliability.
Parking at the hotel is viewed positively for its secure and free options, though congestion and limited spaces during peak times are mentioned. The family-friendly atmosphere, secure parking and clean, spacious rooms make it suitable for family vacations, although the availability of amenities for very young children could be improved.
Overall, Hôtel Volubilis offers a convenient and pleasant stay with its prime location, friendly staff and attractive facilities, despite needing improvements in certain areas to meet four-star hotel standards consistently.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
About Hôtel Volubilis
License: 30000HT0856
Guest Reviews
Location
Several guests underscore the hotel’s advantageous positioning, stating that it is perfect for exploring the city. Its strategic location in the Ville Nouvelle area ensures that everything needed is within walking distance, from the bustling main boulevard Allah ben Abdellah to local attractions such as Borj Fes. On-site parking further adds to the convenience, making it an accessible choice for travelers with vehicles.
The hotel’s surroundings also contribute to its charm. Reviews frequently mention the tranquil garden and refreshing swimming pool, offering a peaceful retreat from the city's hustle. The quiet and calm ambiance of the hotel enhances the overall experience, providing a serene environment despite its central location.
Hôtel Volubilis is praised not only for its geographical advantage but also for maintaining consistent quality in service and cleanliness. Guests also highlight the friendliness and professionalism of the staff, adding to the hotel’s appeal.
In summary, Hôtel Volubilis stands out for its fantastic and strategic location, making it an ideal base for visitors wanting to explore Fes. The hotel's central positioning, coupled with its tranquil environment and top-notch service, ensures a pleasant and convenient stay for both new and returning guests.
Breakfast
Additionally, the breakfast is perceived as overpriced, especially when compared to more affordable and varied options available at nearby cafes. Guests have noted poor organization and management with reports of the buffet not being replenished and items running out before the end of the breakfast period. The breakfast service received praise for courteous staff, but overall, the need for significant improvement in terms of variety, freshness and value for money was a prevailing sentiment among guests.
In summary, while a subset of guests enjoyed their breakfast, the general consensus is that Hôtel Volubilis could greatly enhance its breakfast offerings to meet the expectations associated with a four-star hotel.
Dinner
However, the restaurant often falls short in several key areas. The menu is described as limited and there is a notable absence of desserts, which disappoints many visitors. The service tends to be slow and the restaurant staff are sometimes reported to be rude, detracting from an otherwise decent meal. Guests also mention that the restaurant is often empty and lacks a vibrant atmosphere.
The cost of food emerges as another common issue; many feel that prices are too high for the quality provided. The restaurant also fails to offer Moroccan cuisine, which is a letdown for those seeking local specialties. Comparatively, the café across the street is frequently highlighted as offering better value and quality, making it a preferred alternative for many guests.
Overall, Hôtel Volubilis garners appreciation for its good food when it delivers, but there are consistent complaints about the lack of variety, high prices and subpar service, making dining there a hit-or-miss affair.
Rooms
However, the hotel rooms are not without their drawbacks. Many of the furnishings and facilities are outdated and in dire need of renovation. Issues like broken furniture, malfunctioning door locks and balcony doors, insufficient lighting and lack of electrical outlets are common complaints. The absence of basic amenities such as coffee facilities, minibars and even functional fridges in some rooms diminishes the overall convenience.
Cleanliness issues were a recurring theme with reports of dust, mold and unclean bathrooms tarnishing the experience for some guests. Soundproofing is another significant concern, as several reviews mention noise from neighboring rooms or outside disrupting the peaceful environment. The room maintenance often leaves much to be desired with items like sliding doors frequently coming off their rails and electrical outlets hanging off walls.
Overall, while the spaciousness and certain comfort elements of Hôtel Volubilis's rooms can enhance one's stay, the need for updated furnishings, improved maintenance and better soundproofing are critical areas requiring attention to meet the standards one might expect from a four-star hotel.
Beds
However, a significant number of reviews highlighted various issues. The comfort of the bed seemed inconsistent with numerous mentions of hard and uncomfortable mattresses. Some guests found the pillows too hard and lumpy, adversely affecting their sleep. There were also instances of poor hygiene with bedsheets and pillows described as smelly and unhygienic. Additionally, there were complaints about beds being outdated, creaky or even made up of two singles pushed together that tended to slide apart.
While some guests enjoyed well-maintained, comfortable double beds, others faced inconvenience due to a lack of additional bedding and blankets. The inconsistency in bedding quality and comfort significantly influenced the overall guest experience at Hôtel Volubilis.
Cleanliness
However, recurring issues detract from these positive notes. Several guests reported that rooms and bathrooms are in need of deep cleaning and maintenance. Common complaints included visible dust, mold in bathrooms, dirty curtains and outdated furniture. Some noted that cleaning was not thorough upon check-in with previous guests' dirt still present and housekeeping services were inconsistent with instances of missing towels and uncleaned rooms.
Overall, while Hôtel Volubilis may provide an acceptable level of cleanliness for some, there is a significant portion of guests who were dissatisfied, indicating that improvements in maintenance and housekeeping consistency are needed to meet the expectations of all visitors.
Staff
However, there were also a few notes on less favorable encounters with some guests remarking on unprofessional or unfriendly interactions. Instances of inadequate service and poor welcome experiences were noted, particularly involving the reception team. Despite these occasional negatives, the overall sentiment towards the staff remains largely positive, recognized for their kindness, responsiveness and professional demeanor.
In summary, the staff at Hôtel Volubilis have been frequently praised for their friendliness and helpfulness, making a significant positive impact on the guests' stays, even if there are occasional lapses in the quality of service.
Wi-Fi
However, the negative comments indicate a consistency in the quality issues with the WiFi. Many guests report weak signals, low speeds and frequent interruptions. Phrases such as "poor WiFi quality," "wifi weak," and "severe interruption of WiFi" suggest that the experience with the hotel's internet is quite mixed. Additionally, some guests noted that the WiFi did not work properly or at all during their stay, indicating ongoing reliability issues.
Despite these challenges, those who were satisfied with the hotel's internet described it as "good enough" or "sufficient." Yet, the repeated call for improvement indicates that consistent and robust WiFi service remains an area needing attention at Hôtel Volubilis.
Pool
Families find the pool particularly suitable for children and many guests appreciate the peace and calm it provides. This serene environment is complemented by well-maintained facilities and the availability of sun loungers, although there have been occasional mentions of a limited number. Visitors frequently highlight the stunning pool area, describing it as magnificent and superb with the pool providing a refreshing break and a place to enjoy leisurely days.
Despite some feedback suggesting a need for minor renovations and updates to the poolside sunbeds, the overall consensus acknowledges the pool as a standout feature of the hotel. Its large, clean and inviting nature, coupled with a lush, serene garden, ensures that the pool area remains a favorite spot for guests seeking relaxation.
Together with the hotel's prime location and excellent amenities, the pool at Hôtel Volubilis significantly contributes to a positive and enjoyable stay, making it an appreciated attraction for those visiting the area.
Parking
Despite these positives, the hotel faces some challenges with parking. Guests occasionally encounter congestion and limited spaces, particularly during busy periods, which can result in the need to park outside the hotel or nearby. The availability is often subject to prior reservation and some reported issues with parking not always adhering to stated rules. A few guests noted instances where parking staff directed them to park externally due to a shortage of spaces.
Overall, the central location of Hôtel Volubilis, coupled with secure and predominantly free parking options, makes it a convenient choice for travelers, provided they plan ahead to secure a spot, especially during peak times.
Family
Guests have highlighted the secure, well-distanced parking and the pleasant, well-maintained gardens that offer a safe and fun environment for children. The restaurant provides a private dining experience, contributing to the overall great ambiance of the hotel.
However, there are some concerns regarding amenities for very young children. Baby cots and extra beds for children are often unavailable and navigating with strollers, especially accessing the elevator, can be complicated. Some guests also noted that the rooms require maintenance and renovation. Furthermore, there are numerous restrictions for children's use of the pool, which might not align with all family expectations.
Despite these drawbacks, the hotel offers a good value for money for families with its cheerful setting and professional service enhancing the overall experience. The central location, combined with the quiet and romantic garden, ensures a balance of convenience and relaxation for family vacations.
4 Star
However, the overall sentiment reveals a significant gap between guest expectations and reality. Numerous reviews criticized the hotel's outdated furniture and decor and many remarked that a complete renovation is necessary for it to truly qualify as a four-star establishment. Cleanliness, room lighting and basic facilities, such as the absence of a fridge, were also points of contention with several guests describing the facilities as dirty and far from four-star standard. The hotel's heating system and bedding quality were additional weak points frequently mentioned.
Ultimately, guests concluded that Hôtel Volubilis fell short of the advertised four-star rating. Many felt it did not deserve more than three stars, if not fewer, due to its worn-out condition and inadequate services compared to other four-star hotels. This prevailing perception underscores a need for significant improvements in both the hotel's infrastructure and service quality to match its claimed status.
Business
The location is strategically placed in a business area, right outside the city center, making it accessible for corporate errands and meetings. Business facilities at the hotel include a business center, meeting rooms and business lounges, providing everything needed for a corporate stay. Printing needs are easily taken care of with access to convenient printing facilities and a great working lobby.
Wi-Fi is reliable throughout the hotel, an essential aspect for business purposes. Guests can also enjoy the professional and welcoming nature of the staff, ensuring a smooth and pleasant stay. Though some note that the breakfast could be improved and the facilities require better maintenance, the Hôtel Volubilis remains an excellent choice for short business visits. Ideal for business travel, the quiet atmosphere and central business location make it particularly business-friendly.
Accessible
The hotel's location received high praise for its convenience, offering an easy reach to the Mediana and other local attractions on foot. It is also a great choice for families with kids and strollers, thanks to its accessible areas and ample parking within a closed territory.
Despite these positive aspects, some guests pointed out challenges, such as difficulties with wheelchair access and a lack of adapted rooms for guests with specific disabilities. However, the helpful staff and comprehensive accessibility features generally contribute to a positive experience for most visitors.
Honeymoon
Luxury
However, the hotel falls short of consistent luxury standards with several reviews indicating that it is not a true 4-star experience. The decor and furnishings in the rooms are described as dated and in need of refurbishment, which detracts from the overall perception of luxury. The absence of modern conveniences like smart TVs further diminishes its appeal. While some guests feel that the new amenities and the overall value for money justify the luxury price point, others find the hotel’s offerings not worth the higher cost.
In summary, Hôtel Volubilis has the potential for a luxurious stay with its beautiful decorations and good facilities, but the dated room decor and need for an overhaul temper this impression.
Romantic
The beautifully decorated rooms, often featuring Moroccan details, add to the charm and coziness of the stay. The romantic ambiance at night, combined with beautiful surroundings and gardens, creates an enchanting environment for a romantic date or a honeymoon. Guests particularly appreciated the spacious rooms with nice balconies and the overall good feeling of the place.
While there were some issues with unfriendliness at reception and occasional room cleanliness concerns, the hotel's positive aspects, such as its great location and facilities, largely contribute to a memorable romantic experience. Ideal for summer vacations and couples' getaways, Hôtel Volubilis offers a delightful retreat for those looking to spend quality time with their partner in a beautiful and tranquil setting.
Yes, Hôtel Volubilis has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hôtel Volubilis.
No, Hôtel Volubilis doesn't allow dogs.
Yes, parking facilities are available at Hôtel Volubilis.
No, Hôtel Volubilis doesn't have a gym.
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