Hilton Rome Airport
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Summary of reviewsThe Hilton Rome Airport is often praised for its exceptional location, providing unmatched convenience for travelers using Fiumicino Airport. The hotel sits within the airport complex, ensuring guests can easily stroll to terminals or car rental facilities, reducing transit-related stress. The direct connections via covered walkways and tunnels enhance this ease of access, making it an ideal choice for those with early flights or layovers.
Guests frequently commend the breakfast offerings at Hilton Rome Airport, highlighting the quality, variety and service. The breakfast buffet, featuring items like fresh fruit, made-to-order omelets and cappuccinos, begins early at 6:00 AM to cater to travelers with early departures. The attentive and friendly staff contribute to a delightful dining experience with many guests considering it one of the best hotel breakfasts they have encountered.
Dining experiences at the hotel receive mixed reviews. While the quality and selection of food at the restaurant earn praise from many, the high prices and occasional long wait times detract from the experience for some guests. However, excellent room service and standout dishes are noted, suggesting that while the dining can be costly, the quality and service generally meet expectations.
The hotel rooms are described as spacious and comfortable, offering a clean and quiet environment. However, many guests point out that the decor and furnishings are dated and modernization is needed. Issues such as worn-out fixtures, poor lighting and occasional cleanliness problems are recurring themes. Despite these drawbacks, the comfort and amenities make the rooms suitable for short stays, especially given the hotel's convenient location.
Cleanliness throughout the hotel is generally good with many guests praising well-maintained rooms and common areas. However, there are instances of less-than-ideal conditions, such as dusty rooms and dirty carpets. The need for better upkeep and updates is evident but does not overshadow the overall positive cleanliness experience for most visitors.
The staff at Hilton Rome Airport are widely recognized as a significant asset, known for their friendliness, professionalism and helpfulness. From efficient check-in processes to attentive housekeeping and hospitable restaurant staff, the team's efforts enhance the guest experience. While there are occasional lapses in attentiveness, the majority of interactions leave a positive impression.
When it comes to WiFi, guests experience a mix of satisfaction and frustration. Free WiFi is generally available only to Hilton members or in common areas with in-room WiFi requiring an additional fee. The quality of the connection varies with some guests finding it slow and unreliable, while others have satisfactory experiences.
The gym and fitness facilities receive favorable feedback for their variety and cleanliness, though the restricted operational hours are a drawback for early risers or late-night users. The gym features a range of equipment and additional facilities like a pool and spa, adding to the overall amenities offered by the hotel.
The pool areas, including both indoor and outdoor options, provide a pleasant experience for many guests. However, issues like cleanliness, maintenance and pool temperature are cited as needing improvement. Despite these concerns, the pools are a welcomed feature for relaxation and enjoyment during the stay.
Parking at the Hilton Rome Airport is convenient for those renting cars with easy access to the rental car parking area via a tunnel and skybridge connection. However, some guests find the parking disorganized and expensive, suggesting that the facility could benefit from better organization and potentially lower costs.
Families staying at the hotel find it accommodating with spacious and well-maintained rooms suitable for larger groups. The overall convenience and amenities ensure a comfortable stay for those traveling with children.
In summary, the Hilton Rome Airport excels in location, breakfast quality and staff service, making it a convenient and comfortable choice for airport-bound travelers. While some areas like room decor, WiFi cost and pool maintenance need improvement, the hotel generally meets the expectations of its guests.
Categories
Guests frequently commend the breakfast offerings at Hilton Rome Airport, highlighting the quality, variety and service. The breakfast buffet, featuring items like fresh fruit, made-to-order omelets and cappuccinos, begins early at 6:00 AM to cater to travelers with early departures. The attentive and friendly staff contribute to a delightful dining experience with many guests considering it one of the best hotel breakfasts they have encountered.
Dining experiences at the hotel receive mixed reviews. While the quality and selection of food at the restaurant earn praise from many, the high prices and occasional long wait times detract from the experience for some guests. However, excellent room service and standout dishes are noted, suggesting that while the dining can be costly, the quality and service generally meet expectations.
The hotel rooms are described as spacious and comfortable, offering a clean and quiet environment. However, many guests point out that the decor and furnishings are dated and modernization is needed. Issues such as worn-out fixtures, poor lighting and occasional cleanliness problems are recurring themes. Despite these drawbacks, the comfort and amenities make the rooms suitable for short stays, especially given the hotel's convenient location.
Cleanliness throughout the hotel is generally good with many guests praising well-maintained rooms and common areas. However, there are instances of less-than-ideal conditions, such as dusty rooms and dirty carpets. The need for better upkeep and updates is evident but does not overshadow the overall positive cleanliness experience for most visitors.
The staff at Hilton Rome Airport are widely recognized as a significant asset, known for their friendliness, professionalism and helpfulness. From efficient check-in processes to attentive housekeeping and hospitable restaurant staff, the team's efforts enhance the guest experience. While there are occasional lapses in attentiveness, the majority of interactions leave a positive impression.
When it comes to WiFi, guests experience a mix of satisfaction and frustration. Free WiFi is generally available only to Hilton members or in common areas with in-room WiFi requiring an additional fee. The quality of the connection varies with some guests finding it slow and unreliable, while others have satisfactory experiences.
The gym and fitness facilities receive favorable feedback for their variety and cleanliness, though the restricted operational hours are a drawback for early risers or late-night users. The gym features a range of equipment and additional facilities like a pool and spa, adding to the overall amenities offered by the hotel.
The pool areas, including both indoor and outdoor options, provide a pleasant experience for many guests. However, issues like cleanliness, maintenance and pool temperature are cited as needing improvement. Despite these concerns, the pools are a welcomed feature for relaxation and enjoyment during the stay.
Parking at the Hilton Rome Airport is convenient for those renting cars with easy access to the rental car parking area via a tunnel and skybridge connection. However, some guests find the parking disorganized and expensive, suggesting that the facility could benefit from better organization and potentially lower costs.
Families staying at the hotel find it accommodating with spacious and well-maintained rooms suitable for larger groups. The overall convenience and amenities ensure a comfortable stay for those traveling with children.
In summary, the Hilton Rome Airport excels in location, breakfast quality and staff service, making it a convenient and comfortable choice for airport-bound travelers. While some areas like room decor, WiFi cost and pool maintenance need improvement, the hotel generally meets the expectations of its guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Hilton Rome Airport
License: 058120-ALB-00008, IT058120A1M72ANHOY
Guest Reviews
Location
Travelers appreciate the ease of access to both the airport and the car rental facilities, emphasizing the hotel's prime position for those needing a quick transfer or layover. The convenience of walking to the airport gates and the train station is consistently highlighted, making it an ideal choice for stopovers or early morning flights. The proximity to the airport is a major draw, reducing the stress and time associated with transit.
While a few guests mentioned challenges with finding the pedestrian path and commented on some walks being longer when burdened with luggage, the overwhelming sentiment focuses on the hotel's unbeatable location. The Hilton Rome Airport is a top pick for its strategic position, ensuring ease and comfort for airport-bound travelers.
Breakfast
Guests appreciated the attentive and friendly staff, who contributed to a pleasant dining experience. The breakfast buffet was described by some as the best they have ever had with specific mentions of a diverse and wholesome selection. Additionally, the breakfast offering is often complimented for its good value for money, despite not always being included in the room rate.
However, a few guests expressed dissatisfaction, citing issues such as cold or overcooked food, a lack of vegan options and occasionally poor service. Additionally, the need to queue for coffee and the high cost of breakfast for those without it included in their stay were noted as drawbacks.
Overall, the breakfast at Hilton Rome Airport is largely well-regarded for its quality, variety and service, making it a highly recommended aspect of the stay for many guests.
Dinner
However, numerous reviews mentioned the high expense of dining at the hotel with some guests feeling that the prices did not justify the quality or portions served. Long wait times for seating and service were recurrent complaints with some visitors experiencing waits of over an hour. The limited and uninspiring menu was another point of dissatisfaction for several diners, who also remarked that the food quality did not meet the typical standards one might expect in Italy.
Despite these downsides, there were reports of excellent room service and some standout meals that garnered high praise. Overall, while the restaurant can provide a good and sometimes exceptional dining experience, prospective guests should be prepared for the potential of long waits and higher costs.
Rooms
However, numerous reviews indicate that the rooms are notably dated with tired decor and worn-out furnishings that detract from the overall experience. The need for modernization and renovation is a recurring theme with several guests pointing out issues like broken fixtures, dirty carpets and musty smells. Some rooms have specific problems such as poor lighting, faulty air conditioning and inadequate electric outlets, leaving guests displeased.
Despite the cleanliness in many rooms, there are occasional reports of unclean conditions, including dust, mold and bad smells, particularly of cigarette smoke. Noise from adjacent rooms and malfunctioning locks also posed issues for a few guests. Additionally, some guests felt that the rooms did not represent good value for money given their outdated condition and high price.
In conclusion, the Hilton Rome Airport hotel rooms offer essential comfort and space but could significantly benefit from updates and better maintenance to meet the expectations associated with the Hilton brand and justify the price tag.
Beds
However, opinions on the beds were not universally positive. Some guests found the beds uncomfortable with issues ranging from beds being too hard, mattresses lacking support, to beds being old and sagging. Instances of beds being super flat and uncomfortable pillows were also mentioned. Specific concerns such as squeaky beds, thin mattresses and discomfort due to partners' movements in double beds were also raised.
Overall, while many guests found the beds comfortable and cozy, a notable number experienced discomfort, indicating a mixed experience regarding bed quality at the hotel.
Cleanliness
However, some guests have highlighted issues that suggest a need for better upkeep. There are frequent mentions of dusty rooms, dirty carpets in hallways and dated, worn-out furniture. Several bathrooms were noted to have mold and there were reports of stained sheets and filthy walls. Some guests encountered fixtures and fittings that were old and in need of renovation, contributing to an impression of neglect in certain areas.
The overall experience seems to vary with many finding the hotel clean and comfortable for an overnight stay, while others felt that certain aspects, particularly the carpets and some corridors, could use significant improvements. Despite these shortcomings, the hotel remains a convenient and generally clean option for travelers needing proximity to the airport.
Staff
Reception and front desk staff received commendations for their warm welcomes and efficiency, particularly in handling check-in and check-out experiences. The housekeeping team also garnered positive remarks, being labeled as wonderful and accommodating. The restaurant and bar staff were frequently described as friendly and hospitable, enhancing the dining experience for many patrons.
However, there were some critical remarks regarding occasional lapses in attentiveness and responses to guest needs. A few visitors noted instances of impersonal or rude behavior, as well as inefficiencies, particularly during busy check-in periods. Despite these issues, the overall sentiment leaned towards an appreciation for the efforts and kindness of the staff.
In general, the Hilton Rome Airport staff appears to contribute significantly to the guest experience, often praised for their helpfulness, professionalism and welcoming nature.
Wi-Fi
The quality and reliability of the WiFi also received varied feedback. Some guests expressed frustration with slow and unreliable connections with instances of the WiFi not working at all or disconnecting frequently. Others pointed out the inconvenience of having to fill out long forms to connect or needing to obtain a WiFi voucher from the front desk.
A few guests had more positive experiences, noting that the WiFi worked well or was sufficient for basic needs. However, the general consensus leans towards dissatisfaction with many suggesting the service should be improved and included in the room rate, especially for a hotel of this caliber. Additionally, the lack of power outlets and USB ports in the rooms was noted, adding to the overall issue with in-room connectivity and convenience.
Gym
Pool
Parking
However, there are some negative aspects that guests highlighted regarding the parking situation. Finding parking was reportedly difficult for some and the parking area seemed disorganized and under renovation at times. The cost of parking at $30 was mentioned as super expensive by a few guests. Additionally, some expressed the need for better parking facilities and suggested that parking should be free. Despite these drawbacks, the overall proximity to the car rental return and the airport terminal still stands out as a key benefit of staying at the Hilton Rome Airport.
Family
The facilities are well-regarded with a clean and kid-friendly indoor pool, although there is an age limit to consider. For added convenience, lockers are available for pool users. The kids play room on the ground floor is a hit among young guests, adding to the hotel's family-friendly attractions.
Families also praised the attentive and exceptional service, noting that staff were quick to provide extra beds and other amenities upon request. The buffet breakfast garnered high praise from children, often cited as the best they've had.
While a few reviewers noted challenges such as the expense and the unavailability of baby potties, the overall consensus is that the Hilton Rome Airport offers good facilities and an accommodating base for families embarking on short stays or travel adventures. Cleanliness and family-dedicated services shine through in many reviews, making it a solid choice for those passing through Rome with children in tow.
4 Star
However, there are consistent remarks about the need for a renovation with many guests pointing out that the decor and furniture appear dated. Some have mentioned that the rooms felt more like a 3-star environment rather than a 4-star with cleanliness and quality sometimes below the usual Hilton standard. Expectations tended to be higher for the premium pricing and some guests felt that the cost did not match the overall experience provided.
In summary, while the Hilton Rome Airport checks many boxes as a well-situated and typically-branded four-star hotel, there are notable areas for improvement. The facility could do better in matching the high Hilton standards that guests are accustomed to, particularly concerning the condition of the rooms and overall value for money.
Business
The executive lounge has received mixed reviews; some guests found it quite pleasant, while others compared it to a second-rate cafeteria and expressed disappointment. Similar sentiments were shared about the hotel’s business amenities and general facilities, suggesting room for improvement. The on-site gym, although an added benefit, could benefit from extended access hours.
Many guests appreciated the friendly staff and the overall service provided to business professionals. The hotel’s mini bar and dental kit were seen as thoughtful touches for business travelers. Despite the convenience and specific business-oriented facilities, there were remarks about the hotel's pricing being on the higher side given the amenities offered. Some guests noted that the property is difficult to navigate from the airport.
Though there are areas for improvement, the Hilton Rome Airport remains a practical choice for business travelers focused on convenience and access to airport terminals.
Accessible
Heated Pool
Indoor Pool
Luxury
However, travelers should note that despite the high price point, the hotel does not fully align with the expectations of a four-star luxury stay. The luxurious offerings are somewhat ambiguous, leading some guests to feel that the stay might be a bit overpriced considering the experience. For those looking for a comfortable and convenient end to their Italian journey, Hilton Rome Airport provides an adequate option, though it may fall short of the anticipated luxury.
Dog Friendly
Yes, Hilton Rome Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Rome Airport.
Yes, Hilton Rome Airport welcomes dogs.
No, parking facilities aren't available at Hilton Rome Airport.
Yes, Hilton Rome Airport has a gym.
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