Hotel des Nordens Flensburg Wellness & Spa
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Summary of reviewsHotel des Nordens enjoys a strategic location at the Danish border, making it a convenient base for travelers eager to explore both Denmark and the nearby city of Flensburg. Visitors appreciate the peaceful, idyllic surroundings perfect for relaxation, extensive parking and easy access to main roads and tax-free shopping venues. Its versatility makes it a great choice for stopovers or extended stays and the proximity to the beach adds to its appeal.
The breakfast experience at Hotel des Nordens stands out as a major highlight with an extensive and varied buffet that features a wide selection of hot and cold dishes, fresh fruit and an assortment of bread and accompaniments. Quality and abundance are highly praised, along with the inclusion of dietary accommodations. Despite occasional logistical hiccups such as crowds and slow food replenishment, guests generally find the breakfast excellent and satisfying.
The dinner experience, however, is more mixed. While some guests praise the buffet for its delicious options and friendly service, many others feel the quality does not justify the high cost. Complaints about limited selection, high prices and issues with food quality are common. The lack of an à la carte option and occasional poor service further detract from the dinner experience.
Room experiences vary with some guests appreciating the spacious, clean and well-furnished accommodations, especially the upscale rooms in the annex and presidential suite. Family suites are noted for their suitability for large groups. However, the hotel faces challenges with outdated furnishings, cleanliness issues and insufficient maintenance in many rooms. Common complaints include old furniture, poor insulation, musty smells and inadequate amenities.
Cleanliness at Hotel des Nordens receives mixed reviews. While many guests find their rooms and common areas clean and pleasant, significant feedback highlights issues like mold, stains, dust and overall outdated facilities. Cleanliness lapses sometimes extend to the pool and spa areas and even affect the breakfast room.
Staff service is generally a strong point with many guests praising the friendliness, helpfulness and accommodating nature of the personnel. Reception staff, in particular, receive positive mentions. While instances of less enthusiastic service are noted, they are exceptions and most feedback suggests a high level of customer care.
The hotel's free WiFi draws mixed reviews. Some guests find it good and fast, particularly in the main areas, while others experience poor connectivity, notably in the presidential house, leading to frustration.
The hotel's spa and wellness facilities are well-regarded for their variety and quality. Guests enjoy the indoor and outdoor pools, saunas, steam baths and whirlpools. The areas are described as beautiful, spacious and relaxing. Despite occasional maintenance issues and the somewhat dated appearance, the general experience remains positive owing to the amenities and helpful staff.
The fitness facility, albeit small, is appreciated for being well-maintained and adequately equipped. Some guests express disappointment at its occasional closures, but overall, it provides a satisfactory fitness experience.
The pool area is a highlight of Hotel des Nordens with both indoor and outdoor pools receiving consistent praise for their size, maintenance and attractive settings. Heated pools enhance the swimming experience and the comprehensive wellness facilities complement the pool area, contributing to the hotel's positive reception.
In summary, Hotel des Nordens offers a generally pleasant stay with highlights in breakfast quality, overall staff service and wellness facilities. While it faces challenges with room maintenance, dinner experiences and WiFi reliability, the hotel’s strengths in location, breakfast and customer service make it a solid choice for travelers.
Categories
The breakfast experience at Hotel des Nordens stands out as a major highlight with an extensive and varied buffet that features a wide selection of hot and cold dishes, fresh fruit and an assortment of bread and accompaniments. Quality and abundance are highly praised, along with the inclusion of dietary accommodations. Despite occasional logistical hiccups such as crowds and slow food replenishment, guests generally find the breakfast excellent and satisfying.
The dinner experience, however, is more mixed. While some guests praise the buffet for its delicious options and friendly service, many others feel the quality does not justify the high cost. Complaints about limited selection, high prices and issues with food quality are common. The lack of an à la carte option and occasional poor service further detract from the dinner experience.
Room experiences vary with some guests appreciating the spacious, clean and well-furnished accommodations, especially the upscale rooms in the annex and presidential suite. Family suites are noted for their suitability for large groups. However, the hotel faces challenges with outdated furnishings, cleanliness issues and insufficient maintenance in many rooms. Common complaints include old furniture, poor insulation, musty smells and inadequate amenities.
Cleanliness at Hotel des Nordens receives mixed reviews. While many guests find their rooms and common areas clean and pleasant, significant feedback highlights issues like mold, stains, dust and overall outdated facilities. Cleanliness lapses sometimes extend to the pool and spa areas and even affect the breakfast room.
Staff service is generally a strong point with many guests praising the friendliness, helpfulness and accommodating nature of the personnel. Reception staff, in particular, receive positive mentions. While instances of less enthusiastic service are noted, they are exceptions and most feedback suggests a high level of customer care.
The hotel's free WiFi draws mixed reviews. Some guests find it good and fast, particularly in the main areas, while others experience poor connectivity, notably in the presidential house, leading to frustration.
The hotel's spa and wellness facilities are well-regarded for their variety and quality. Guests enjoy the indoor and outdoor pools, saunas, steam baths and whirlpools. The areas are described as beautiful, spacious and relaxing. Despite occasional maintenance issues and the somewhat dated appearance, the general experience remains positive owing to the amenities and helpful staff.
The fitness facility, albeit small, is appreciated for being well-maintained and adequately equipped. Some guests express disappointment at its occasional closures, but overall, it provides a satisfactory fitness experience.
The pool area is a highlight of Hotel des Nordens with both indoor and outdoor pools receiving consistent praise for their size, maintenance and attractive settings. Heated pools enhance the swimming experience and the comprehensive wellness facilities complement the pool area, contributing to the hotel's positive reception.
In summary, Hotel des Nordens offers a generally pleasant stay with highlights in breakfast quality, overall staff service and wellness facilities. While it faces challenges with room maintenance, dinner experiences and WiFi reliability, the hotel’s strengths in location, breakfast and customer service make it a solid choice for travelers.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel des Nordens boasts a prime location at the Danish border, making it an ideal base for travelers looking to explore both Denmark and the charming city of Flensburg. Situated just a short drive from Flensburg, guests appreciate the convenience of a peaceful, quiet setting combined with easy access to shopping and sightseeing opportunities on both sides of the border.
Ideal for road travelers, the hotel provides ample parking and quick access to main roads. The peaceful surroundings, often described as idyllic and set amidst greenery or near forests, are perfect for those looking to relax. Additionally, for those interested in shopping, the immediate area offers tax-free stores like Fleggaard, enhancing its appeal for a quick cross-border shopping spree.
Whether for a stopover on the way to other destinations or an extended stay to explore the Danish-German border region, Hotel des Nordens offers a practical and serene retreat. The proximity to the beach further adds to its charm, making it a versatile choice for a variety of travel plans.
Hotel des Nordens offers a highly-praised breakfast experience that stands out as a highlight for many guests. The breakfast buffet is described as extensive, plentiful and varied, featuring a wide selection of both hot and cold dishes. Fresh fruit, a diverse assortment of bread and delicious accompaniments are frequently mentioned. Guests appreciate the quality and abundance of the food, which is often regarded as excellent and satisfying. Many guests mention the free breakfast as a valuable perk and some note the inclusion of gluten-free options and other dietary accommodations.
Though overwhelmingly positive, reviews also reflect a few areas for improvement. Some guests felt the breakfast area was crowded and chaotic at times and a few remarked on logistical issues such as slow replenishment of food and limited seating. There have been occasional mentions of the breakfast quality not meeting past standards and the selection being less impressive than previous visits.
Still, for most guests, the breakfast at Hotel des Nordens exceeds expectations, providing a delightful and hearty start to the day in a cozy and pleasant environment. The friendly service from the breakfast staff also contributes positively to the overall dining experience.
The dinner experience at Hotel des Nordens has garnered mixed reviews. Many guests emphasized the delicious and tasty buffet-style dinners, noting that the food was very good and at times even described it as excellent or fantastic. Fresh and plentiful options were appreciated by those who enjoyed the dining facilities. The elegant atmosphere and the friendly, excellent service by the restaurant staff added to the positive experience for several diners.
However, numerous reviewers felt let down by the overall quality and value for money of the dinner buffet. A significant number of guests found the buffet to be mediocre to poor, expressing dissatisfaction with the limited selection, high prices and quality that was not aligned with the cost. Complaints about food being pre-made, bland, too spicy or dry were common and some found the portions insufficient. Several visitors mentioned long wait times, poor service and instances where the restaurant and bar were closed, adding to their frustration. The high costs, especially for children and the rigid buffet-only option without an à la carte menu were frequently pointed out as drawbacks.
In summary, while some guests enjoyed their dinner experience at Hotel des Nordens, many others felt it fell short of expectations, particularly considering the high cost and limited choices available.
Hotel des Nordens offers a mixed experience when it comes to its rooms based on guest reviews. On the positive side, many guests praise the spacious and clean rooms, particularly those in the annex and the presidential house. The presidential suite receives special mention for its large size, luxurious decor and modern furnishings. Rooms in the main building are also highlighted for their generous size, good beds and pleasant views from the balconies.
Families seem to appreciate the family suites, which are described as spacious and well-suited for large groups. Several guests found the rooms clean and adequately furnished and some have noted recent renovations that have improved the modern appeal of certain accommodations. Cleanliness standards, when met, are adequate with well-maintained and tidy rooms.
However, there are significant drawbacks that should be considered. A recurring issue in many reviews is that the rooms are outdated with old furniture and fixtures that are often worn out. Common complaints include dirty carpets, musty smells, poor insulation of windows and lack of modern amenities like refrigerators and safes in some rooms. Additionally, some guests reported issues with cleanliness, such as moldy bathrooms, dusty surfaces and occasional bad odors.
Guests also noted that some rooms suffer from poor soundproofing and inadequate ventilation, making them either too hot or noisy. The bathrooms in particular need attention with several mentions of mold, broken tiles and aging fixtures.
Overall, while the Hotel des Nordens provides spacious and sometimes beautifully furnished rooms with modern features in certain areas, it faces challenges with outdated infrastructure, cleanliness issues and insufficient maintenance that need addressing to enhance the overall guest experience.
Hotel des Nordens has received a wide range of feedback regarding its beds. On the positive side, many guests found the beds to be comfortable and conducive to a good night's sleep with some specifically highlighting the orthopedic pillows and excellent mattresses. Descriptions such as great, super nice, lovely and very comfortable beds are frequently mentioned. In many instances, guests noted that the beds were good and allowed them to sleep well.
However, not all feedback was positive. Some guests reported that the beds were too hard or extremely uncomfortable, especially the sofa beds and extra beds in some rooms. There were mentions of sagging mattresses and beds being worn out. A common complaint was the inconsistency in mattress firmness with some rooms having very hard or soft beds. Issues such as disjointed beds that slid apart and discomfort from hard mattresses in smaller rooms were also cited.
The cleanliness of the bedding also came under scrutiny with mentions of snot-like stains on pillow covers and black hairs on sheets. Despite these concerns, the majority of guests still found the beds generally acceptable and slept comfortably.
In summary, while there are mixed reviews, many guests had a positive experience with the beds at Hotel des Nordens, often describing them as comfortable and conducive to good rest. The feedback suggests variability in bed comfort and bedding cleanliness with some notable issues in specific rooms.
Hotel des Nordens presents a mix of experiences when it comes to cleanliness and maintenance. On the positive side, several reviews note that rooms were clean, tidy and well-decorated with a pleasant overall atmosphere. Common areas like the lobby and breakfast room also generally received good marks for cleanliness and guests appreciated friendly staff and a good breakfast. The wellness and pool facilities, though old-fashioned, were often enjoyed.
However, there's also significant feedback highlighting areas that need attention. Some rooms and amenities were described as outdated and in need of renovation. Instances of mold, stains, dust and long hairs were mentioned frequently, particularly in bathrooms and on carpets. The pool area and spa were critiqued for poor cleanliness, including reports of algae, stones and debris.
Housekeeping services had shortcomings with some guests noting that cleaning was not thorough, bins were left unemptied and room inspections missed basic tasks. These lapses sometimes extended to the breakfast area, where cleanliness was affected by poor maintenance and the handling of high guest volumes.
Overall, Hotel des Nordens offers a promising stay with a mix of pleasant, clean rooms and friendly staff, but it could benefit from more consistent cleaning standards and updates to its older facilities.
The staff at Hotel des Nordens generally receive high praise from guests, who frequently highlight their friendliness and helpfulness. Many guests describe the staff as very friendly, accommodating and always willing to assist with any needs or concerns. Positive mentions are abundant with guests noting that the welcoming and sweet nature of the employees made their stay pleasant.
The reception team, in particular, garners special mentions for their kindness, although there are occasional criticisms regarding their enthusiasm and attentiveness. Certain guests felt that some reception staff members were unengaged and not very accommodating, though these instances seem to be exceptions rather than the rule.
Staff involvement extends beyond just the reception area. The employees in the wellness, pool and restaurant areas are often described as courteous and helpful. Guests also appreciate the service facilities and the attentive nature of the staff, who manage to maintain a pleasant demeanor despite occasionally challenging conditions.
Not all feedback is positive, as some guests reported experiencing poor service at specific points, such as at the reception, bar or dining areas. There were remarks about the staff being overstressed or not attentive enough with some instances of unhelpful or unfriendly behavior. However, these comments are considerably less frequent compared to the overwhelmingly positive reviews emphasizing the exceptional and accommodating staff.
Overall, while there are a few areas for improvement, the majority of guests at Hotel des Nordens seem to find the staff's service commendable and a significant positive aspect of their stay.
The reviews of the WiFi at Hotel des Nordens present a mixed bag of experiences for guests. On the positive side, many guests found the WiFi to be good, stable and fast in several areas of the hotel, including the clients' lounge and general accommodations. There is praise for the reliable internet connection that allows for easy browsing and connecting devices like TVs to the network. Some guests reported that WiFi worked well throughout the hotel, making for a convenient stay.
However, several reviews also highlight significant issues with the WiFi, particularly in the presidential house where it was often weak or entirely unavailable. Some guests found the internet connection to be poor, unstable and not suitable for streaming, which led to a frustrating experience. There were cases where the WiFi did not meet guests' expectations with some describing it as practically unusable. Overall, while many areas of the hotel offer good internet service, there are notable inconsistencies and areas that require improvement to meet modern standards.
Hotel des Nordens offers a wellness and spa experience characterized by a range of amenities and generally positive guest feedback. The hotel features both indoor and outdoor pools, extensive sauna facilities, a well-maintained whirlpool and a variety of spa services including a fish spa and steam bath. Guests often described the spa and wellness areas as beautiful, comfortable, spacious and relaxing, ideal for unwinding and enjoying some tranquility.
The facility's sauna and steam room offerings were praised with many visitors appreciating the quiet and well-maintained nature of these areas. The availability of an outdoor sauna and the intense massage jets in the whirlpool were particularly enjoyable highlights. The surrounding area also adds to the experience, offering a blend of serene natural scenery and local amenities like a nearby supermarket and cosy restaurant.
However, some guests noted maintenance issues with parts of the spa and saunas occasionally being out of order or in need of updates. Specific mentions included cold temperatures in the wellness areas, a somewhat outdated appearance and the spa sometimes being overcrowded. Despite these drawbacks, the friendly and helpful spa staff often mitigated some of these concerns.
Guests also highlighted the convenience of free access to the spa facilities and long opening hours, even during renovation periods. However, the absence of adequate changing rooms and the need to walk from an outbuilding to the main spa and pool areas were minor inconveniences for some.
Overall, while there are areas for improvement, the wellness and spa facilities at Hotel des Nordens are generally well-regarded for their variety, quality and the restful experience they provide.
Hotel des Nordens features a fitness facility that guests generally appreciate, although opinions vary based on certain aspects. Many reviewers point out that the gym is small with some describing it as tiny or compact. Despite the size, the gym is often praised for being well-maintained and equipped with good facilities. The presence of a gym within the hotel is noted as a convenience and a small fee grants access to this fitness room. While some visitors express disappointment due to occasional closures of the fitness area, others commend the hotel for offering an excellent and well-equipped gym. Overall, Hotel des Nordens provides a satisfactory fitness experience, especially appreciated for its upkeep and available amenities, albeit in a smaller space.
Hotel des Nordens boasts an impressive pool area that consistently receives praise from its guests. Both the indoor and outdoor facilities are highlighted for their expansive, well-maintained and attractive settings. The outdoor pool, in particular, is noted for its large size and beautiful layout. Guests appreciate the heated pools, which offer a pleasant swimming experience regardless of the season.
Complementing the pools are well-regarded wellness facilities, including saunas and whirlpools. These elements contribute to the positive reception of the pool and wellness area overall. The indoor-outdoor transition in the heated pool is a unique feature that adds to the allure, although some find the indoor pool less accessible.
However, there are mentions of the pool water being colder than expected, which might be less appealing to some visitors. Occasional remarks about the pool area feeling worn out suggest that some parts could benefit from updates. Additionally, the changing rooms have been described as old and inconvenient.
Despite these minor drawbacks, the overall sentiment reflects strong satisfaction with the pool facilities. Guests enjoy the ample space, clean environment and early access hours. The hotel's pool suite also gets favorable reviews for its spaciousness and views. The combination of a fantastic pool area and good breakfast options ensures a delightful experience for most visitors.
Hotel des Nordens offers an impressive parking experience for its guests with numerous positive mentions highlighting the convenience and accessibility of the parking facilities. Guests appreciate the large and centrally located parking lot, which boasts plenty of free and secure spaces. It's easy to find a spot right in front of the hotel entrance and the large spaces make parking hassle-free. The availability of free parking throughout the premises is frequently praised with many noting that it's a significant perk, especially given the proximity to the hotel and even the beach.
Ample parking is available, even during the off-season when spaces are more than sufficient. The hotel provides easy parking options that are both convenient and plentiful, ensuring that guests rarely struggle to find a space. Although there are occasional mentions of busy times and missing spaces, these issues seem to be outweighed by the general abundance and convenience of the parking facilities. Overall, guests find the hotel’s parking arrangement to be more than satisfactory, contributing positively to their stay.
Hotel des Nordens offers an accommodating environment for families, making it an ideal choice for those traveling with children. The hotel boasts spacious family suites and rooms that comfortably fit families of four or more, creating a cozy atmosphere that families can appreciate. Many guests highlight the large room sizes and the comfort provided with some suites featuring appealing amenities like fireplaces.
One of the standout features for children is the swimming pool, which has consistently received positive remarks. Children seem to love the pool area, which is described as both generously sized and well-maintained. This, along with a child-friendly breakfast, enhances the kid-friendly environment of the hotel.
Families also benefit from the convenient location as a stopover on long travels with easy access to nearby attractions such as the beach and Flensburg. The friendly atmosphere is further amplified by family-oriented services and staff, although some guests have noted that improvements could be made, such as including bathrobes and enhancing the child-friendly layout of certain areas.
The hotel also features a playground and a game room, which received favorable feedback from families. Additionally, the diverse breakfast offerings cater well to younger guests, ensuring a pleasant start to the day. Despite minor issues like the absence of a refrigerator in the rooms and occasional dissatisfaction with sofa beds, the general consensus is that Hotel des Nordens provides good value for families seeking a relaxing and enjoyable stay.
'Hotel des Nordens' stands out as a business-oriented hotel, ideal for short corporate stays. It is known for its friendly and efficient staff who are particularly helpful with business-related issues. The hotel enjoys a strategic location that is perfect for travelers commuting further into Europe, making it a practical choice for short layovers.
The facilities are tailored for business needs, featuring a fully-equipped business center, available meeting rooms and a good gym to unwind after a busy day. Free parking adds to its convenience, making logistics simpler for those driving in. The hotel also offers a businesslike ambiance with an array of amenities specifically geared towards professionals, including a range of business services and accessible overnight accommodations.
Reviews note that 'Hotel des Nordens' is calm and comfortable for working, which is beneficial for those needing a quiet space to focus. The hotel's reception is staffed 24 hours, ensuring any late-night arrivals or last-minute requirements are addressed promptly.
While the hotel is predominantly suited for business stays with many conferences and meetings held on site, some areas, such as the breakfast arrangements during conference setups and room ventilation, could be improved. Still, the overall value for business stays remains high, making it a favorable choice for business travelers.
Hotel des Nordens offers a mixed experience for travelers with disabilities. On the positive side, the hotel boasts easy car accessibility and plenty of free parking spaces. It's conveniently located near Flensburg, making it easy to reach by car or even by a pleasant 15-minute walk. The hotel also has handicap-accessible rooms, providing essential accommodations for wheelchair users. Guests will find that the main amenities are within easy reach, enhancing the overall convenience of their stay.
However, there are notable drawbacks. Navigating the hotel can be challenging due to many steps and steep ramps. The elevator, described as small, can be problematic for those with wheelchairs or strollers. The condition of the elevator and other assistive devices leaves much to be desired. Rooms specifically ordered for accessibility were sometimes found to be very noisy or not fully compliant with accessibility needs. Additionally, some basic features like handrails in the bathrooms are missing and the carpets could be problematic for people with allergies.
In summary, while the hotel offers some accessible features, improvements in infrastructure and maintenance are needed to better serve guests with disabilities.
The heated pool at Hotel des Nordens garners a mix of positive feedback and some reservations. Many guests commend the large outdoor heated pool, highlighting its comfort and enjoyment, particularly for kids. Some visitors appreciate the excellent water temperature, finding it ideal for swimming and consider the combination of heated indoor and outdoor pools a fantastic feature. The pool area itself is often described as very nice and top-notch.
However, there are mentions of inconsistent heating with some guests finding the pool colder than expected. Despite being advertised as heated, there are occasional reports of the water not meeting warmth expectations. While the pool is generally seen as a pleasant and well-maintained facility, the heaters' unpredictable nature leaves room for improvement. Nonetheless, the overall consensus is that the heated pool is a noteworthy aspect of the hotel’s amenities.
Hotel des Nordens is highly praised for its outdoor pool with numerous guests highlighting its generous and large size. The pool's heated feature is particularly appreciated, providing a warm and pleasant swimming experience. Families find the pool area friendly and accessible with the added benefit of nearby sauna facilities. The outdoor pool's appeal is noted with many guests describing it as nice, beautiful and wonderful.
However, opinions differ about the temperature with some guests mentioning the water being cold on occasion. While the poolside atmosphere is generally liked, a few reviews suggest that the area could benefit from some renovations. Overall, the outdoor pool at Hotel des Nordens stands out as a significant highlight, offering a spacious and enjoyable spot for relaxation.
Hotel des Nordens offers a variety of indoor and outdoor pool facilities that guests generally find enjoyable with some areas in need of improvement. The indoor pool is accessible and often noted for being large, though it can be smaller than expected and sometimes feels too cold for comfort. Despite this, the indoor pool is appreciated for shorter stays and is often described as nice, fantastic and decent. The wellness and spa areas enhance the overall pool experience, being well-maintained and appealing.
However, there are occasional issues such as the pool area being old, worn or even dirty at times. Some guests have reported the water being cold or green, which can detract from the experience. Despite these setbacks, the combination of indoor and outdoor pools, including the option to swim from inside to outside, provides versatility that's well-regarded. The outdoor facilities, in particular, receive high marks for their upkeep.
In summary, while the indoor pool and pool area provide a decent and enjoyable experience for many guests, there are areas where improvements could significantly enhance the overall satisfaction.
Hotel des Nordens proves to be an excellent choice for a honeymoon getaway. Guests have expressed their admiration for the honeymoon suite, praising its romantic atmosphere and how much they loved the room. This venue stands out as an ideal destination for honeymooners and those looking to celebrate anniversaries.
The hotel boasts a beautiful setting, perfect for a honeymoon trip with its romantic restaurant and inviting terrace adding to the overall charm. Overall, Hotel des Nordens offers a nice stay for honeymooners, creating potential for a memorable romantic experience.
Hotel des Nordens offers a serene and romantic atmosphere ideal for couples looking to escape the hustle and bustle of daily life. Nestled in a quiet location within walking distance to Flensburg, guests can enjoy beautiful surroundings that enhance the romantic appeal of the property. The elegant and romantic hotel provides a charming deck with a romantic view, perfect for intimate moments. The spa area contributes to the romantic ambiance, making it suitable for peaceful and romantic getaways. Some visitors have even mentioned considering it for significant celebrations like wedding anniversaries, appreciating the hotel's thoughtful touches such as romantic balconies. Overall, the hotel's quiet and picturesque environment, combined with superb comfort, makes it an excellent choice for couples seeking a romantic retreat.
Location Show Map
Location
Ideal for road travelers, the hotel provides ample parking and quick access to main roads. The peaceful surroundings, often described as idyllic and set amidst greenery or near forests, are perfect for those looking to relax. Additionally, for those interested in shopping, the immediate area offers tax-free stores like Fleggaard, enhancing its appeal for a quick cross-border shopping spree.
Whether for a stopover on the way to other destinations or an extended stay to explore the Danish-German border region, Hotel des Nordens offers a practical and serene retreat. The proximity to the beach further adds to its charm, making it a versatile choice for a variety of travel plans.
Breakfast
Though overwhelmingly positive, reviews also reflect a few areas for improvement. Some guests felt the breakfast area was crowded and chaotic at times and a few remarked on logistical issues such as slow replenishment of food and limited seating. There have been occasional mentions of the breakfast quality not meeting past standards and the selection being less impressive than previous visits.
Still, for most guests, the breakfast at Hotel des Nordens exceeds expectations, providing a delightful and hearty start to the day in a cozy and pleasant environment. The friendly service from the breakfast staff also contributes positively to the overall dining experience.
Dinner
However, numerous reviewers felt let down by the overall quality and value for money of the dinner buffet. A significant number of guests found the buffet to be mediocre to poor, expressing dissatisfaction with the limited selection, high prices and quality that was not aligned with the cost. Complaints about food being pre-made, bland, too spicy or dry were common and some found the portions insufficient. Several visitors mentioned long wait times, poor service and instances where the restaurant and bar were closed, adding to their frustration. The high costs, especially for children and the rigid buffet-only option without an à la carte menu were frequently pointed out as drawbacks.
In summary, while some guests enjoyed their dinner experience at Hotel des Nordens, many others felt it fell short of expectations, particularly considering the high cost and limited choices available.
Rooms
Families seem to appreciate the family suites, which are described as spacious and well-suited for large groups. Several guests found the rooms clean and adequately furnished and some have noted recent renovations that have improved the modern appeal of certain accommodations. Cleanliness standards, when met, are adequate with well-maintained and tidy rooms.
However, there are significant drawbacks that should be considered. A recurring issue in many reviews is that the rooms are outdated with old furniture and fixtures that are often worn out. Common complaints include dirty carpets, musty smells, poor insulation of windows and lack of modern amenities like refrigerators and safes in some rooms. Additionally, some guests reported issues with cleanliness, such as moldy bathrooms, dusty surfaces and occasional bad odors.
Guests also noted that some rooms suffer from poor soundproofing and inadequate ventilation, making them either too hot or noisy. The bathrooms in particular need attention with several mentions of mold, broken tiles and aging fixtures.
Overall, while the Hotel des Nordens provides spacious and sometimes beautifully furnished rooms with modern features in certain areas, it faces challenges with outdated infrastructure, cleanliness issues and insufficient maintenance that need addressing to enhance the overall guest experience.
Beds
However, not all feedback was positive. Some guests reported that the beds were too hard or extremely uncomfortable, especially the sofa beds and extra beds in some rooms. There were mentions of sagging mattresses and beds being worn out. A common complaint was the inconsistency in mattress firmness with some rooms having very hard or soft beds. Issues such as disjointed beds that slid apart and discomfort from hard mattresses in smaller rooms were also cited.
The cleanliness of the bedding also came under scrutiny with mentions of snot-like stains on pillow covers and black hairs on sheets. Despite these concerns, the majority of guests still found the beds generally acceptable and slept comfortably.
In summary, while there are mixed reviews, many guests had a positive experience with the beds at Hotel des Nordens, often describing them as comfortable and conducive to good rest. The feedback suggests variability in bed comfort and bedding cleanliness with some notable issues in specific rooms.
Cleanliness
However, there's also significant feedback highlighting areas that need attention. Some rooms and amenities were described as outdated and in need of renovation. Instances of mold, stains, dust and long hairs were mentioned frequently, particularly in bathrooms and on carpets. The pool area and spa were critiqued for poor cleanliness, including reports of algae, stones and debris.
Housekeeping services had shortcomings with some guests noting that cleaning was not thorough, bins were left unemptied and room inspections missed basic tasks. These lapses sometimes extended to the breakfast area, where cleanliness was affected by poor maintenance and the handling of high guest volumes.
Overall, Hotel des Nordens offers a promising stay with a mix of pleasant, clean rooms and friendly staff, but it could benefit from more consistent cleaning standards and updates to its older facilities.
Staff
The reception team, in particular, garners special mentions for their kindness, although there are occasional criticisms regarding their enthusiasm and attentiveness. Certain guests felt that some reception staff members were unengaged and not very accommodating, though these instances seem to be exceptions rather than the rule.
Staff involvement extends beyond just the reception area. The employees in the wellness, pool and restaurant areas are often described as courteous and helpful. Guests also appreciate the service facilities and the attentive nature of the staff, who manage to maintain a pleasant demeanor despite occasionally challenging conditions.
Not all feedback is positive, as some guests reported experiencing poor service at specific points, such as at the reception, bar or dining areas. There were remarks about the staff being overstressed or not attentive enough with some instances of unhelpful or unfriendly behavior. However, these comments are considerably less frequent compared to the overwhelmingly positive reviews emphasizing the exceptional and accommodating staff.
Overall, while there are a few areas for improvement, the majority of guests at Hotel des Nordens seem to find the staff's service commendable and a significant positive aspect of their stay.
Wi-Fi
However, several reviews also highlight significant issues with the WiFi, particularly in the presidential house where it was often weak or entirely unavailable. Some guests found the internet connection to be poor, unstable and not suitable for streaming, which led to a frustrating experience. There were cases where the WiFi did not meet guests' expectations with some describing it as practically unusable. Overall, while many areas of the hotel offer good internet service, there are notable inconsistencies and areas that require improvement to meet modern standards.
Spa
The facility's sauna and steam room offerings were praised with many visitors appreciating the quiet and well-maintained nature of these areas. The availability of an outdoor sauna and the intense massage jets in the whirlpool were particularly enjoyable highlights. The surrounding area also adds to the experience, offering a blend of serene natural scenery and local amenities like a nearby supermarket and cosy restaurant.
However, some guests noted maintenance issues with parts of the spa and saunas occasionally being out of order or in need of updates. Specific mentions included cold temperatures in the wellness areas, a somewhat outdated appearance and the spa sometimes being overcrowded. Despite these drawbacks, the friendly and helpful spa staff often mitigated some of these concerns.
Guests also highlighted the convenience of free access to the spa facilities and long opening hours, even during renovation periods. However, the absence of adequate changing rooms and the need to walk from an outbuilding to the main spa and pool areas were minor inconveniences for some.
Overall, while there are areas for improvement, the wellness and spa facilities at Hotel des Nordens are generally well-regarded for their variety, quality and the restful experience they provide.
Gym
Pool
Complementing the pools are well-regarded wellness facilities, including saunas and whirlpools. These elements contribute to the positive reception of the pool and wellness area overall. The indoor-outdoor transition in the heated pool is a unique feature that adds to the allure, although some find the indoor pool less accessible.
However, there are mentions of the pool water being colder than expected, which might be less appealing to some visitors. Occasional remarks about the pool area feeling worn out suggest that some parts could benefit from updates. Additionally, the changing rooms have been described as old and inconvenient.
Despite these minor drawbacks, the overall sentiment reflects strong satisfaction with the pool facilities. Guests enjoy the ample space, clean environment and early access hours. The hotel's pool suite also gets favorable reviews for its spaciousness and views. The combination of a fantastic pool area and good breakfast options ensures a delightful experience for most visitors.
Parking
Ample parking is available, even during the off-season when spaces are more than sufficient. The hotel provides easy parking options that are both convenient and plentiful, ensuring that guests rarely struggle to find a space. Although there are occasional mentions of busy times and missing spaces, these issues seem to be outweighed by the general abundance and convenience of the parking facilities. Overall, guests find the hotel’s parking arrangement to be more than satisfactory, contributing positively to their stay.
Family
One of the standout features for children is the swimming pool, which has consistently received positive remarks. Children seem to love the pool area, which is described as both generously sized and well-maintained. This, along with a child-friendly breakfast, enhances the kid-friendly environment of the hotel.
Families also benefit from the convenient location as a stopover on long travels with easy access to nearby attractions such as the beach and Flensburg. The friendly atmosphere is further amplified by family-oriented services and staff, although some guests have noted that improvements could be made, such as including bathrobes and enhancing the child-friendly layout of certain areas.
The hotel also features a playground and a game room, which received favorable feedback from families. Additionally, the diverse breakfast offerings cater well to younger guests, ensuring a pleasant start to the day. Despite minor issues like the absence of a refrigerator in the rooms and occasional dissatisfaction with sofa beds, the general consensus is that Hotel des Nordens provides good value for families seeking a relaxing and enjoyable stay.
Business
The facilities are tailored for business needs, featuring a fully-equipped business center, available meeting rooms and a good gym to unwind after a busy day. Free parking adds to its convenience, making logistics simpler for those driving in. The hotel also offers a businesslike ambiance with an array of amenities specifically geared towards professionals, including a range of business services and accessible overnight accommodations.
Reviews note that 'Hotel des Nordens' is calm and comfortable for working, which is beneficial for those needing a quiet space to focus. The hotel's reception is staffed 24 hours, ensuring any late-night arrivals or last-minute requirements are addressed promptly.
While the hotel is predominantly suited for business stays with many conferences and meetings held on site, some areas, such as the breakfast arrangements during conference setups and room ventilation, could be improved. Still, the overall value for business stays remains high, making it a favorable choice for business travelers.
Accessible
However, there are notable drawbacks. Navigating the hotel can be challenging due to many steps and steep ramps. The elevator, described as small, can be problematic for those with wheelchairs or strollers. The condition of the elevator and other assistive devices leaves much to be desired. Rooms specifically ordered for accessibility were sometimes found to be very noisy or not fully compliant with accessibility needs. Additionally, some basic features like handrails in the bathrooms are missing and the carpets could be problematic for people with allergies.
In summary, while the hotel offers some accessible features, improvements in infrastructure and maintenance are needed to better serve guests with disabilities.
Heated Pool
However, there are mentions of inconsistent heating with some guests finding the pool colder than expected. Despite being advertised as heated, there are occasional reports of the water not meeting warmth expectations. While the pool is generally seen as a pleasant and well-maintained facility, the heaters' unpredictable nature leaves room for improvement. Nonetheless, the overall consensus is that the heated pool is a noteworthy aspect of the hotel’s amenities.
Outdoor Pool
However, opinions differ about the temperature with some guests mentioning the water being cold on occasion. While the poolside atmosphere is generally liked, a few reviews suggest that the area could benefit from some renovations. Overall, the outdoor pool at Hotel des Nordens stands out as a significant highlight, offering a spacious and enjoyable spot for relaxation.
Indoor Pool
However, there are occasional issues such as the pool area being old, worn or even dirty at times. Some guests have reported the water being cold or green, which can detract from the experience. Despite these setbacks, the combination of indoor and outdoor pools, including the option to swim from inside to outside, provides versatility that's well-regarded. The outdoor facilities, in particular, receive high marks for their upkeep.
In summary, while the indoor pool and pool area provide a decent and enjoyable experience for many guests, there are areas where improvements could significantly enhance the overall satisfaction.
Honeymoon
The hotel boasts a beautiful setting, perfect for a honeymoon trip with its romantic restaurant and inviting terrace adding to the overall charm. Overall, Hotel des Nordens offers a nice stay for honeymooners, creating potential for a memorable romantic experience.
Romantic
Yes, Hotel des Nordens Flensburg Wellness & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel des Nordens Flensburg Wellness & Spa.
No, Hotel des Nordens Flensburg Wellness & Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel des Nordens Flensburg Wellness & Spa.
No, Hotel des Nordens Flensburg Wellness & Spa doesn't have a gym.
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