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Relais Hotel Centrale "Dimora Storica"

Florence , Via Dei Conti 3 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelais Hotel Centrale "Dimora Storica" offers a truly enjoyable experience anchored by its prime location, impeccable cleanliness and exceptional staff. Nestled in the heart of Florence, the hotel provides easy access to the city's historic landmarks, such as the Santa Maria del Fiore Cathedral and Ponte Vecchio, all within a brief walk. Despite being centrally located, the hotel enjoys a peaceful setting on a tranquil, traffic-calmed side street.

Guests frequently commend the hotel's blend of historic charm and modern comforts, making it an ideal choice for travelers keen to explore Florence on foot. The rooms receive high marks for their cleanliness, comfort and spaciousness. Many visitors appreciated the beautifully decorated interiors and modern bathrooms, though a few mentioned occasional wear and tear.

Breakfast at the hotel is generally well received with guests praising the variety and quality of options available, including accommodations for dietary restrictions. The breakfast service stands out for its attentive and friendly staff, although some guests feel the ambiance of the breakfast area could use improvement.

The staff at Relais Hotel Centrale "Dimora Storica" are consistently lauded for their exceptional service, friendliness and professionalism. Reviewers note the staff's willingness to go the extra mile to ensure a pleasant stay, from the front desk to the breakfast team.

While the Wi-Fi service receives mixed reviews with some guests noting inconsistency in connectivity, the parking services are appreciated for their convenience and efficiency. Guests find the valet service particularly useful, despite the parking location being somewhat removed from the hotel.

The comfort of the beds also garners generally positive feedback with many finding them very comfortable, although there are sporadic complaints about mattress quality. Overall, the hotel meets the expectations of a four-star establishment, providing good value and a pleasant stay for its guests.

In summary, Relais Hotel Centrale "Dimora Storica" stands out for its unbeatable location, exceptional staff and overall comfort, making it a top choice for those seeking to immerse themselves in the charm and culture of Florence.
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Room Types

Double Room This room features an LCD TV with satellite channels and a marble bathroom with a shower and toiletries.

Double Room (1 Adult) This room features an LCD TV with satellite channels, Italian works of art on the walls and a marble bathroom with a shower and toiletries.

Twin Room This room features an LCD TV with satellite channels, Italian works of art on the walls and a marble bathroom with a shower and toiletries.

Superior Double Room This room has a contemporary design and features an LCD TV and Italian works of art on the walls. The marble bathroom has a shower and toiletries. Breakfast is brought to your room free of charge. Some rooms overlook the Medici Chapels of the Basilica of San Lorenzo.

Deluxe Double Room This room is furnished with antiques and has a view of the Medici Chapels of the Basilica of San Lorenzo. It features an LCD TV, Italian works of art and a marble bathroom with a shower and toiletries. Breakfast is brought to your room free of charge.

Triple Room This room features an LCD TV with satellite channels, Italian works of art on the walls and a marble bathroom with a shower and toiletries. This room can only accommodate a baby cot.

Junior Suite This spacious suite offers a seating area and a flat-screen TV with satellite channels. The bathroom has either a bath or a shower and free toiletries. Some rooms have a spa bath. A daily breakfast is served in this room.

Executive Suite The unit has 2 beds.

About Relais Hotel Centrale "Dimora Storica"

License: IT048017A1STCKNFTQ

Guest Reviews

8.6

Very Good

Location

Nestled in the heart of Florence, Relais Hotel Centrale "Dimora Storica" boasts an unbeatable location, making it the prime choice for those wanting to explore the city's historic and cultural landmarks. Just a short walk away from the cathedral, Santa Maria del Fiore and minute from major attractions like Ponte Vecchio, the Medici Palace and San Lorenzo. Located conveniently between Santa Maria Novella train station and the bustling cathedral square.

Guests have praised the hotel's strategic placement, allowing seamless access to shopping, dining and iconic sites, all within a few minutes’ walk. This central position is ideal for anyone looking to experience Florence on foot, as every landmark is within a five to ten-minute stroll. Despite its prime location, the hotel maintains a tranquil environment, being situated on a quiet, traffic-calmed side street.

The historic charm of the building only adds to the allure, offering a beautiful structure equipped with modern conveniences. Whether visiting for a short trip or an extended stay, this hotel’s central and welcoming atmosphere makes it a top choice for travelers wanting to immerse themselves in the magic of Florence.

Breakfast

The breakfast experience at Relais Hotel Centrale "Dimora Storica" receives generally positive feedback from guests. Many reviewers praise the breakfast as being very good, delicious and excellent with plenty of choices that cater to various dietary needs, including lactose-free and gluten-free options. The breakfast includes both buffet and à la carte options, providing a diverse range of sweet and savory dishes to satisfy different tastes. Notably, guests highlight the availability of freshly made items such as eggs, crepes and fresh juices from the kitchen, which are highly appreciated.

Despite the overall commendation, some guests feel that the breakfast options are somewhat limited and suggest improvements in variety and quality. A few reviews mention that while the breakfast is basic, it remains delicious and sufficient for starting the day. Other comments point out the breakfast area's ambiance, describing it as sad, dark and poorly maintained, which detracts from the dining experience.

The breakfast service also stands out with guests frequently noting the remarkably good and attentive staff who contribute to a pleasant dining atmosphere. In summary, the Relais Hotel Centrale "Dimora Storica" offers a generally enjoyable breakfast experience with a few areas that could benefit from enhancement.

Rooms

Guests at 'Relais Hotel Centrale "Dimora Storica"' have shared generally positive impressions of their rooms, emphasizing cleanliness, comfort and spaciousness. Many reviews highlight the rooms as large, quiet and beautifully decorated with big, comfortable beds. The bathrooms are noted for being clean and newly renovated, featuring modern amenities like waterfalls and emotional showers. Specific rooms offer charming views of the San Lorenzo dome and the Medici Chapel, enhancing the overall experience.

However, not all feedback is glowing. Some rooms are described as small with complaints about inadequate room temperatures and occasional signs of wear and tear. Fixtures like safes and furnishings have room for improvement. Ground floor rooms have received criticism for being dark and damp, lacking in ambiance and views. The elevator to the rooms is mentioned to be tiny, which might pose inconveniences.

Overall, the appeal lies in the hotel’s historic charm blended with modern comforts, ensuring a cozy stay in a central location of Florence.

Beds

Relais Hotel Centrale "Dimora Storica" offers a mixed experience when it comes to bedding comfort. On the bright side, many guests found the beds to be very comfortable and welcoming, often describing them as super comfortable with some even stating it was the best bed and pillow ever. The bedding quality also received positive remarks, adding to the cozy ambiance of the rooms.

However, a few guests pointed out issues with certain beds, such as sagging mattresses and uncomfortable pillows. Some beds felt overly worn out or a bit too hard for comfort, indicating a level of inconsistency across rooms. Despite these mixed reviews, the majority of guests seemed satisfied with the bed comfort, highlighting it as a strong point of their stay.

Cleanliness

Relais Hotel Centrale Dimora Storica generally receives positive feedback regarding its cleanliness. Many guests highlight the spotlessly clean and very clean rooms, emphasizing their comfort and the overall maintenance of the establishment. The bathrooms and other facilities are also noted for being well-maintained and clean. Reviewers often mention the impeccable cleanliness and good overall hygiene throughout the hotel. Daily cleaning routines are appreciated, ensuring rooms remain tidy orderly and comfortable.

However, a few areas for improvement are pointed out with some guests mentioning that the rooms occasionally show signs of wear and tear and specific incidents of dust and dirt not being adequately addressed. There are mentions that some rooms could benefit from renovation and particular issues like dusty curtains and noisy air conditioning have been noted. Despite these minor drawbacks, the general consensus reflects a high standard of cleanliness which contributes positively to the overall guest experience at the hotel.

Staff

The staff at Relais Hotel Centrale "Dimora Storica" consistently earn high praise from guests for their exceptional service. Words like kind, polite and helpful are regularly used to describe the waiters, front desk personnel and breakfast team. Many reviews highlight the staff's friendliness and attentiveness, often emphasizing their willingness to go the extra mile to ensure a pleasant stay. Professionalism is another common theme with several guests appreciating how courteous and resourceful the staff were during their visit.

Guests frequently mention the warm welcomes they received and the superb assistance provided by the reception staff, who are noted for their exceptional customer service. The staff's ability to accommodate various needs, coupled with their friendly demeanor, left a lasting impression on many guests. Whether it was the welcoming front desk team or the dedicated breakfast crew, everyone seemed to value the quality and dedication of the hotel's employees.

Overall, the staff's exceptional friendliness, attentiveness and professionalism make them the best asset of Relais Hotel Centrale "Dimora Storica," consistently enhancing the guest experience with their superb service.

Wi-Fi

The Wi-Fi experience at Relais Hotel Centrale "Dimora Storica" seems to be mixed. Some guests have expressed satisfaction, noting that the Wi-Fi works perfectly fine and that the connection is fast. However, a significant number of reviews mention less favorable experiences with mentions of very slow speeds, unreliable connectivity and even non-existent internet at times. It appears that while some guests may enjoy a seamless online experience, others might face challenges with the hotel's Wi-Fi.

Parking

Relais Hotel Centrale "Dimora Storica" offers a variety of parking options that cater to different needs of travelers arriving by car. The hotel provides off-site parking at a daily rate and their convenient valet parking service adds a touch of ease and efficiency. Guests have appreciated the full car service and the efficient partnership the hotel maintains with local garages, which come at reasonable prices.

Although the parking can be a bit far from the hotel and costs range from 24€ to 35€ per day, the exceptional quality of the valet service makes it a convenient choice for many. The affiliated parking and car pick-up and drop-off service are often highlighted as perfect solutions for guests.

The excellent location of the hotel, close to good restaurants and the main railway station, along with its friendly staff and exceptional overall service, make it a good value for money. Despite a few concerns about the lighting in the parking area, the positive feedback on the parking services reinforces their commitment to guest convenience.

4 Star

Relais Hotel Centrale "Dimora Storica" garners varied opinions regarding its four-star rating, facilities and services. Positive feedback highlights the hotel as delivering everything expected at a four-star level with room size and services deemed adequate. The hotel is praised for offering a great value for its four-star status with guests noting that the provided breakfast meets the standard for such a rating.

However, some reviews suggest areas for improvement, especially in terms of variety and overall service, indicating that it occasionally falls short of the four-star expectations. Despite this, the majority of feedback affirms that it is worthy of its four-star rating, making it a reliable choice for visitors seeking standard four-star accommodations.

No, Relais Hotel Centrale "Dimora Storica" doesn't have any pool.

No, a spa isn't available at Relais Hotel Centrale "Dimora Storica".

Yes, Relais Hotel Centrale "Dimora Storica" welcomes dogs.

Yes, parking facilities are available at Relais Hotel Centrale "Dimora Storica".

No, Relais Hotel Centrale "Dimora Storica" doesn't have a gym.

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