The Social Hub Florence Lavagnini
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Summary of reviewsThe Social Hub Florence Lavagnini is highly praised for its prime location, modern aesthetics and unique amenities. Strategically situated near the Santa Maria Novella train station and within walking distance to Florence’s main attractions like the Duomo and Uffizi Gallery, the hotel combines convenience and accessibility with a quieter environment slightly removed from the bustling city center. Its contemporary and funky design, complemented by a spectacular rooftop pool with panoramic views of Florence, adds to its attractiveness.
Breakfast at the hotel receives mixed but generally positive reviews. Guests commend the variety, quality and inclusion of vegan and gluten-free options. However, some face organizational issues, overcrowding and find the pricing high given the occasional service shortfalls.
Dining experiences are varied but generally lean towards positive with on-site restaurant options praised for convenience and a decent selection of food and drinks throughout the day, including healthy and gluten-free treats. However, some guests feel the dinner menu doesn’t always justify its pricing and service can be inconsistently slow.
Rooms at The Social Hub Florence Lavagnini are appreciated for their modern and youthful vibe, stylish decor and comfortable beds. However, the room size can be smaller than expected with limited storage space and cleanliness levels have been inconsistent. Despite these concerns, the generally chic design and functional amenities make the rooms enjoyable.
Cleanliness receives mixed feedback. While some guests find the hotel impeccably clean with reliable housekeeping, others report dusty rooms and minor cleanliness issues in common areas. Overall, although there are areas needing improvement, the cleanliness is satisfactory for most visitors.
The hotel staff consistently receive high marks for their friendliness, efficiency and welcoming demeanor. The reception team, including individuals like Kevin and Agustin, stand out for their helpful service. Although there are occasional lapses in service, particularly in the rooftop bar and breakfast area, the staff generally maintain a professional and kind atmosphere that enhances the guest experience.
The free Wi-Fi at the hotel is typically strong, reliable and fast, meeting guests' needs across the premises, including the pool area and coworking spaces. Some occasional connectivity problems are noted but do not detract significantly from the overall positive experience.
The gym is one of the hotel's standout features, equipped with high-quality fitness equipment and offering stunning views of Florence, including the Duomo. Open 24/7, it allows flexible workout schedules and provides a pleasant exercise environment, despite some noting it could benefit from better ventilation.
The rooftop pool is another highlight with guests raving about the beautiful views of Florence and the relaxing ambiance. However, the pool can get overcrowded and the reservation system is a common point of frustration. Cleanliness issues and unexpected closures also occasionally dampen the experience.
The hotel is particularly family-friendly, making it a suitable choice for those traveling with teenagers. It offers entertaining activities and family-oriented amenities that are appreciated by both parents and their kids. While there are a few concerns about suitability for very young children and pool policies, families generally find the hotel vibrant and enjoyable.
In summary, The Social Hub Florence Lavagnini offers a contemporary and stylish stay with numerous amenities that make exploring Florence convenient and enjoyable. Despite some areas for improvement, particularly in organizational aspects of breakfast and pool access, the hotel's positive attributes such as location, design and overall service make it an appealing choice for a dynamic stay in Florence.
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Breakfast at the hotel receives mixed but generally positive reviews. Guests commend the variety, quality and inclusion of vegan and gluten-free options. However, some face organizational issues, overcrowding and find the pricing high given the occasional service shortfalls.
Dining experiences are varied but generally lean towards positive with on-site restaurant options praised for convenience and a decent selection of food and drinks throughout the day, including healthy and gluten-free treats. However, some guests feel the dinner menu doesn’t always justify its pricing and service can be inconsistently slow.
Rooms at The Social Hub Florence Lavagnini are appreciated for their modern and youthful vibe, stylish decor and comfortable beds. However, the room size can be smaller than expected with limited storage space and cleanliness levels have been inconsistent. Despite these concerns, the generally chic design and functional amenities make the rooms enjoyable.
Cleanliness receives mixed feedback. While some guests find the hotel impeccably clean with reliable housekeeping, others report dusty rooms and minor cleanliness issues in common areas. Overall, although there are areas needing improvement, the cleanliness is satisfactory for most visitors.
The hotel staff consistently receive high marks for their friendliness, efficiency and welcoming demeanor. The reception team, including individuals like Kevin and Agustin, stand out for their helpful service. Although there are occasional lapses in service, particularly in the rooftop bar and breakfast area, the staff generally maintain a professional and kind atmosphere that enhances the guest experience.
The free Wi-Fi at the hotel is typically strong, reliable and fast, meeting guests' needs across the premises, including the pool area and coworking spaces. Some occasional connectivity problems are noted but do not detract significantly from the overall positive experience.
The gym is one of the hotel's standout features, equipped with high-quality fitness equipment and offering stunning views of Florence, including the Duomo. Open 24/7, it allows flexible workout schedules and provides a pleasant exercise environment, despite some noting it could benefit from better ventilation.
The rooftop pool is another highlight with guests raving about the beautiful views of Florence and the relaxing ambiance. However, the pool can get overcrowded and the reservation system is a common point of frustration. Cleanliness issues and unexpected closures also occasionally dampen the experience.
The hotel is particularly family-friendly, making it a suitable choice for those traveling with teenagers. It offers entertaining activities and family-oriented amenities that are appreciated by both parents and their kids. While there are a few concerns about suitability for very young children and pool policies, families generally find the hotel vibrant and enjoyable.
In summary, The Social Hub Florence Lavagnini offers a contemporary and stylish stay with numerous amenities that make exploring Florence convenient and enjoyable. Despite some areas for improvement, particularly in organizational aspects of breakfast and pool access, the hotel's positive attributes such as location, design and overall service make it an appealing choice for a dynamic stay in Florence.
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Location of the pool: Outdoor pool
Pool surface size: 33 m2
Pool minimum depth: 1,40 m
Show more...Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
About The Social Hub Florence Lavagnini
License: IT048017A1DQXC7XIS
Guest Reviews
Location
Guests appreciate that most of Florence's main attractions, including the Duomo, Uffizi Gallery and other cultural sites, are within a 15-20 minute walking distance. Despite being slightly outside the bustling city center, the location strikes a balance, offering a quieter environment without isolating guests from the city's vibrant core.
The hotel's modern and funky design adds to its appeal with additional amenities such as a spectacular rooftop pool offering gorgeous views of Florence. This combination of accessibility, convenience and a modern aesthetic makes The Social Hub Florence Lavagnini an excellent choice for visitors eager to explore the city on foot while enjoying a comfortable and stylish stay.
Breakfast
A significant number of reviews commend the hearty and satisfying nature of the breakfast, noting its sumptuousness and wide selection of sweet and savory items served in an inviting setting. The coffee and overall presentation also garnered positive feedback.
However, some guests found the breakfast experience less than ideal due to organizational issues. Complaints include overcrowding, limited vegan options and the occasional lack of cleanliness and efficiency in maintaining and replenishing the buffet. There were mentions of long waits for top-ups and missing items such as cups and napkins, which detracted from the overall experience.
Pricing appears to be a contentious point with many reviewers considering the cost excessive for what was offered, pointing out that the breakfast was not included in the room price and was instead an additional fee. This led to some dissatisfaction, especially given the occasional shortfalls in service and variety.
In summary, while the breakfast at The Social Hub Florence Lavagnini is largely lauded for its quality, abundance and variety, the associated high cost and periodic organizational lapses temper the overall appreciation.
Dinner
However, opinions on the food quality vary. While some guests find the dinner menu solid and the dishes delicious, others feel that the quality does not justify the high prices. Service can be slow and there have been instances where guests could not order certain dishes or were moved to different tables. The rooftop bar has received mixed reviews for its cocktails with some guests finding them enjoyable but quite expensive.
The ground floor terrace is highlighted for its comfortable setting, making it a pleasant spot to relax. Nonetheless, some guests have noted that the dinner service closes earlier than expected, limiting dining options for those with later schedules. There are also comments on the limited variety, particularly for vegetarian and meat options.
Overall, while The Social Hub offers decent dining options, including a great breakfast café, there is room for improvement in terms of service efficiency, menu variety and pricing to enhance the guest experience further.
Rooms
However, there are recurring mentions of room size being smaller than expected with limited space for luggage and belongings. The cleanliness has been somewhat inconsistent, ranging from spotlessly clean to having dust and minor cleanliness issues like stained carpets and mirrors. Noise from the street and air conditioners have also been a concern for some, affecting the quietness of the rooms.
Overall, while The Social Hub Florence Lavagnini impresses with its chic, contemporary style and comfort, there are suggestions for improvement in room maintenance and soundproofing and ensuring all rooms meet the same standard of cleanliness.
Beds
However, a significant portion of guests pointed out that the beds were too hard, making them uncomfortable. Phrases such as rock solid, like rocks and extremely hard popped up frequently, indicating that the level of firmness was excessive for some. The lack of adequate pillows and the fact that available pillows were often uncomfortable added to the dissatisfaction for several guests. Additionally, beds were criticized for being small or designed in a way that some found less than ideal, such as double beds with only one nightstand or being placed against a wall.
In conclusion, while a substantial number of guests enjoyed their sleep due to the beds being firm and supportive, many others found the firmness to be excessive, impacting their comfort and sleep quality negatively. The variety in preferences highlights the need for the hotel to consider options that could cater to different comfort preferences, potentially offering a mix of bedding options to better accommodate their guests.
Cleanliness
On the other hand, several reviews pointed to areas needing significant improvement. Common complaints included rooms not being cleaned thoroughly or regularly with some guests finding their accommodations dusty or encountering issues like mold and dirt in bathrooms. Specific mentions of poor hygiene extended to the hotel lobby, corridors and even the rooftop pool. There were instances of inconsistent room service and cleaning schedules, leading to dissatisfaction, especially when rooms were not cleaned for several days. Additional findings included dust, dirty carpets, stained linens and even uncleaned personal items from previous occupants.
In summary, while there are laudatory remarks about the overall cleanliness and modernity of The Social Hub Florence Lavagnini, there are also recurring critiques suggesting that the hotel's cleanliness standards do not always meet guests' expectations, especially for a property positioned as a four-star venue.
Staff
The staff’s approachability and willingness to go above and beyond are common themes with many reviews highlighting their friendliness and readiness to assist. The housekeeping team also garners appreciation for their promptness and attentiveness, ensuring rooms are well-maintained and guest needs are met promptly. Despite a few mixed experiences with occasional comments on unhelpfulness or being slow, the general sentiment leans strongly towards satisfaction with the helpful, courteous service offered at the hotel.
The rooftop bar and breakfast staff elicit mixed reactions; while some guests find them slow or unwelcoming, others praise the accommodating nature of the rooftop team. Notably, incidents of confusion or inefficiency are mentioned, yet these are outliers in the broader narrative of professionalism and kindness.
In summary, The Social Hub Florence Lavagnini's staff is widely appreciated for creating a welcoming and supportive atmosphere, marked by friendliness, professionalism and a genuine effort to enhance each guest's stay.
Wi-Fi
Despite the overwhelmingly favorable comments, a few have faced issues, including occasional connectivity problems and areas where the signal was not as robust, such as the fitness center. On rare occasions, some experienced completely unusable Wi-Fi. However, these instances appear to be exceptions with the majority of guests reporting a satisfactory experience with the hotel's internet service.
Gym
Pool
However, there are some drawbacks noted by guests. The pool is described as being relatively small and overcrowded, especially during peak seasons. The reservation system for pool access seems to be a point of contention, often described as cumbersome, complex and frustrating due to limited time slots and the need for advance booking, sometimes as much as a day prior. Cleanliness issues were also mentioned with a few reviews citing cloudy or dirty water and general concerns with maintenance.
Several guests mentioned their disappointment with the pool being closed at times either for maintenance, renovation or unexpectedly without prior notice. Despite these issues, the rooftop pool remains a key attraction due to its relaxing ambiance, the added benefit of the adjacent rooftop bar and the incredible views it provides, making it a memorable part of the stay at the hotel.
Family
Parents with children of various ages, including young adults, found the hotel suitable and accommodating, stating that it was great for family stays. The family-friendly property offers practical solutions for visiting Florence, ensuring both relaxation and fun for everyone. The staff was described as kind and helpful, contributing to an overall pleasant experience.
However, there were some reservations regarding the suitability of the hotel for families with very young children, as well as some mixed feedback about the size of the pool and specific policies like time restrictions. Despite these minor concerns, the majority of reviews recommend The Social Hub Florence Lavagnini as a vibrant and great value option for families looking to enjoy a dynamic stay in Florence.
4 Star
While some guests noted issues with cleanliness and noise, the hotel's convenient location and good overall value keep it highly recommended. The breakfast options are well-received, enhancing the overall experience. Despite a few areas needing improvement, the hotel is widely regarded as a solid and comfortable four-star stay, deserving its rating due to the thoughtful amenities and stylish environment.
Business
The facility boasts clean rooms and friendly staff, essential for a smooth corporate stay. It offers easy and efficient services, separate zones for laptop work and business centers equipped for meticulous business activities. Moreover, the hotel provides specialized spaces such as meeting rooms, a beautiful conference room and ample co-working areas, all perfectly suited for business engagements.
Business travelers will appreciate the easy availability of workspaces, great connectivity and essential amenities that contribute to a productive stay. The location of the hotel is advantageous for corporate guests, making commuting for business purposes convenient.
In addition to being well-equipped with business-friendly features, the hotel does not compromise on leisure. The rooftop terrace with a bar, pool and a stunning view of Florence adds an enjoyable dimension to the stay. The hotel's youthful, modern design and thoughtful facilities, including ping pong tables and fun furniture, create a lively yet professional atmosphere.
Overall, 'The Social Hub Florence Lavagnini' presents itself as a versatile and thoughtfully designed space, offering far more facilities than the usual business hotels, making it a top recommendation for business travelers visiting Florence.
Accessible
However, some reviews indicate challenges that could affect disabled visitors. The elevators, although present, are described as slow and old, which might be inconvenient for those relying on them. A few visitors mentioned being given accessible rooms without requesting them, suggesting there might be an imbalance in room allocation. Additionally, criticism was directed at the lack of accessible options for disabled individuals, including poor access to certain facilities and complicated building layouts that make it difficult to navigate to rooms or the rooftop area.
Overall, while the hotel offers several advantages in terms of accessibility and convenience, there are areas that require improvement to better accommodate guests with disabilities.
Rooftop Pool
The rooftop bar complements the pool, providing an excellent spot for guests to enjoy drinks while soaking in the views. Many guests found the rooftop pool and bar to be the highlight of their stay. The area is noted for its trendy and cosmopolitan vibe, making it a perfect spot for relaxation and socializing.
However, the pool's reservation system and limited time slots received some criticism with guests noting that it could be crowded and difficult to access. Despite these minor issues, the overall sentiment remains highly positive with many guests recommending booking in advance to avoid disappointment.
Overall, the rooftop pool and bar at The Social Hub Florence Lavagnini are standout features, offering unforgettable moments and stunning views that significantly enhance the guest experience.
Outdoor Pool
Honeymoon
Boutique-Style
The overall decor and atmosphere reflect a fresh and fun vibe, complemented by its comfortable rooms. Visitors appreciate the hotel's boutique ambiance, describing it as quaint with a hint of co-working space inspiration, creating a young and creative atmosphere. The structure is often noted for its modernity and well-conceived design, catering especially to students and younger demographics.
In essence, The Social Hub Florence Lavagnini encapsulates a perfect stay with its cool, stylish and very hip environment, marking it as an excellent example of a well-equipped, modern boutique hotel that doesn't compromise on comfort or character.
Romantic
Yes, The Social Hub Florence Lavagnini has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Social Hub Florence Lavagnini.
No, The Social Hub Florence Lavagnini doesn't allow dogs.
No, parking facilities aren't available at The Social Hub Florence Lavagnini.
Yes, The Social Hub Florence Lavagnini has a gym.
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