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Summary of reviewsNayara Springs - Adults Only is an exceptional five-star hotel that exceeds expectations in every way possible. Guests rave about the amazing property and how perfect it is for a getaway. The hotel's facilities and services are top-notch, making it the best hotel in Costa Rica for many travelers. Nayara Springs truly lives up to its five-star rating with guests agreeing that this hotel is absolutely magical. Even those who have stayed at other five-star locations in Costa Rica and Mexico agree that Nayara Springs stands out as exceptional. In short, everything about Nayara Springs is exceptional and it's easy to see why so many travelers consider it the perfect place for a dream vacation. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Adults Only
Hotel for Yoga
5-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Physical distancing
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations open 24/7
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? 5 restaurants total in Nayara but only one is open at the moment. + Spa- Coffee Expresso bar and 1 pool bar
Has the hotel closed during the pandemic? No
Additional Information: W are open for Nayara Springs
Nayara Tented Camp will open on July 1st
Nayara Gardens on August.
Answers last updated by Nayara Springs - Adults Only
Springs VillasThis luxurious suite features a plunge pool fed by natural mineral hot springsl and includes romantic contemporary décor. There is a patio and balcony, and a seating area for relaxing. A flat-screen TV with cable channels. A coffee maker is also available.
The minibar is included in the room rate, except wine and liquor. Laundry services are also included.
Please note that children are not allowed in this room type as it is located in the Adults-only area in the hotel.
Guest Reviews
9.8
Excellent
Location
Nayara Springs - Adults Only is the perfect destination for anyone looking for a luxurious getaway in a lush rainforest environment. Nestled in the heart of the rainforest, the resort boasts an excellent location surrounded by beautiful details and paradise-like surroundings. The grounds of the resort are truly breathtaking, making it the perfect place to unwind and relax. Local activities are also available nearby, allowing guests to fully immerse themselves in the beauty of the surrounding nature. The location is not only beautiful, but it is also quiet, providing a peaceful atmosphere for guests to enjoy. Additionally, the resort is just a short distance from an excellent little town, making it an even more ideal location. With great customer service, delectable meals and a superb location, Nayara Springs - Adults Only is a must-visit for anyone seeking an unforgettable rainforest vacation.
Breakfast
The breakfast experience at Nayara Springs - Adults Only has received raving reviews from its guests. Breakfast is complimentary and delivered to your room each morning, providing convenience and comfort. Guests have described the breakfast offering as exceptional, fabulous, wonderful and delicious with a nice and extensive selection. French pressed Costa Rican coffee has also been highlighted as excellent. Not to mention, the hotel caters to dietary requirements by offering gluten-friendly options for all meals. Overall, breakfast at Nayara Springs - Adults Only is a wonderful experience included in the price of your stay.
Dinner
When it comes to dining at Nayara Springs - Adults Only, guests can expect a variety of delicious options. With several restaurants and bars to choose from, ranging from Costa Rican cuisine to Italian and Asian, there is something for everyone. The food is described as excellent, amazing, outstanding and wonderful in all the restaurants on the property. The quality and freshness of the produce is evident throughout the dining experience and the atmosphere and ambiance of certain restaurants such as Amor Loco and Nostalgia are praised by guests. However, some reviews mention that the a la carte options for breakfast felt limited and vegetarian options were also limited and not very flavourful. Additionally, a few guests experienced longer wait times at certain restaurants. While some guests found the dining experience to be standard in terms of creativity and quality and not Michelin quality, overall, the food at Nayara Springs - Adults Only is highly recommended and an enjoyable experience.
Rooms
Nestled in the heart of Costa Rica's lush rainforest, Nayara Springs - Adults Only offers guests an incredible stay with beautifully appointed and spacious villas. Many reviewers raved about the spacious and luxurious rooms, which were described as immaculate, stunning and exceptional. Guests loved the private pools that came with many of the villas and appreciated the cool, earthy feel of the imported decor from Morocco and Bali. The stunning views of the volcano and the lovely small animal folded like origami with towels and little goodie treats bedside were just a few of the thoughtful touches that made guests feel pampered. While some guests noted that the beds were hard and the pillows deflated quickly, the majority of reviewers overwhelmingly praised the villa's interiors, personal pools and outdoor showers as well as the exceptional room service. Despite a few minor complaints about the proximity of the accommodations, Nayara Springs - Adults Only is a true paradise and the perfect place for an unforgettable vacation.
Staff
If you're looking for top-notch service during your stay in Costa Rica, look no further than Nayara Springs - Adults Only. With a low guest to staff ratio, the friendly and dedicated staff truly goes above and beyond to make every guest feel welcome and taken care of. From the charismatic bellboys to the outstanding service from each and every member, it's clear that the staff is truly dedicated to making your stay perfect. Plus with over 400 people on staff, there's always someone available to help with whatever you need. And it's not just about the number of staff - they really go out of their way to get to know each guest and their preferences. Whether it's going on a nature walk with an experienced guide or having your room decorated so beautifully, the personal service here truly sets the property apart. And don't forget about the food and pool service - guests love the attentive and pleasant service they receive from the staff members, like Steven who was always helpful and nice. All in all, the service at Nayara Springs is simply exceptional and exceeded our expectations in every way.
Pool
Nestled in the heart of Costa Rica, Nayara Springs - Adults Only, boasts an impressive pool area that truly has something for everyone. For those seeking a secluded soak, the thermal-water jacuzzi pool, located on a huge terrace, provides the perfect retreat. Meanwhile, walking and hiking enthusiasts will get their fill exploring the beautiful surroundings. Gold carts are readily available to speed up the journey. With multiple pools spread throughout the entire resort, guests can choose from a plethora of options, including an outdoor natural hot spring pool that is truly one of a kind. The highlight of the pool area has got to be the sloths that are genuinely present by the pool. The pool areas themselves are absolutely beautiful with a range of options, including a thermal pool, outdoor pool, heated pool and private pool. However, some guests weren't impressed with staff allowing vaping and music at the pool, which can be a nuisance for others. Nevertheless, the pools are attractive and the pool bars' service was pleasant and attentive. Overall, Nayara Springs offers lots of pool areas with fabulous thermal-water and stunning natural hot springs - les eaux volcaniques - perfect for a rejuvenating vacation.
5 Star
Nayara Springs - Adults Only is a truly exceptional hotel that exceeds expectations in every way possible. Guests rave about the amazing property and how perfect it is for a getaway. The hotel's facilities and services are top-notch, making it the best hotel in Costa Rica for many travelers. Nayara Springs truly lives up to its five-star rating with guests agreeing that this hotel is absolutely magical. Even those who have stayed at other five-star locations in Costa Rica and Mexico agree that Nayara Springs stands out as exceptional. In short, everything about Nayara Springs is exceptional and it's easy to see why so many travelers consider it the perfect place for a dream vacation.
Luxury
If you're looking for a luxurious getaway, Nayara Springs - Adults Only should definitely be on your list. Guests have described the property as an amazing jungle paradise and a rainforest luxury with natural hot springs. The attention to detail is impeccable, making it one of the most luxurious and attentive vacation stays one guest has ever experienced. The property has been deemed exceptional luxury for guests looking to spend a few days in the countryside of La Fortuna. Even though it is not in line with what some might expect from a five-star hotel, Nayara Springs is still considered one of the best hotels that guests have ever stayed in. And if you need more convincing, the facilities are described as spectacular and the overall experience is synonymous with luxury. If you're ready to indulge in some luxury, Nayara Springs might just be the perfect retreat for you.
Yes, Nayara Springs - Adults Only has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Nayara Springs - Adults Only.
No, Nayara Springs - Adults Only doesn't allow dogs.
Yes, parking facilities are available at Nayara Springs - Adults Only.