Vivaz Cataratas Hotel Resort
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Summary of reviewsVivaz Cataratas Hotel Resort is highly recommended for its strategic location near the natural wonders of Foz do Iguaçu, including the Iguazu Falls, bird park and Iguazu National Park. The hotel is particularly convenient for travelers, thanks to its proximity to the airport and major tourist attractions, making it easy to navigate between key sites. Despite being away from the city center, its location is advantageous for families and travelers looking to explore local attractions without long commutes.
The breakfast service is a standout feature, praised for its variety, freshness and the quality of food. Guests frequently describe it as delicious and abundant with exceptional service from the dining staff. Dinner services also receive favorable reviews for taste and variety, although some guests find it expensive and occasionally inconsistent in quality.
Rooms at Vivaz Cataratas are another highlight, offering spacious, clean and comfortable accommodations with modern fixtures and amenities. The hotel is particularly accommodating to families, providing large family suites and apartments that ensure a comfortable stay. The cleanliness and maintenance of the rooms and common areas are mostly praised, further enhancing the overall guest experience.
Staff at the resort are commended for their friendliness, professionalism and attentiveness, significantly contributing to a positive atmosphere. Specific staff members are often mentioned for their exceptional service, making guests feel well-cared for throughout their stay.
The hotel’s facilities are well-regarded with particular praise for the pool area, which is described as clean, well-maintained and family-friendly. The adjoining water park is a popular feature for guests with children. The spa also receives high marks for its reasonable prices and quality treatments.
However, the Wi-Fi quality is a significant concern with many guests experiencing slow and unreliable connections, especially in their rooms. The gym facilities, while functional, are noted to be a bit outdated and could benefit from improved cleanliness and more modern equipment.
Parking is available but comes with an additional daily fee and lacks covered spots, which some guests found inconvenient and poorly communicated.
Overall, Vivaz Cataratas Hotel Resort is particularly well-suited for families and travelers looking to enjoy the natural attractions of Foz do Iguaçu in a comfortable and welcoming environment with excellent service, clean and spacious rooms and an array of family-friendly amenities.
Categories
The breakfast service is a standout feature, praised for its variety, freshness and the quality of food. Guests frequently describe it as delicious and abundant with exceptional service from the dining staff. Dinner services also receive favorable reviews for taste and variety, although some guests find it expensive and occasionally inconsistent in quality.
Rooms at Vivaz Cataratas are another highlight, offering spacious, clean and comfortable accommodations with modern fixtures and amenities. The hotel is particularly accommodating to families, providing large family suites and apartments that ensure a comfortable stay. The cleanliness and maintenance of the rooms and common areas are mostly praised, further enhancing the overall guest experience.
Staff at the resort are commended for their friendliness, professionalism and attentiveness, significantly contributing to a positive atmosphere. Specific staff members are often mentioned for their exceptional service, making guests feel well-cared for throughout their stay.
The hotel’s facilities are well-regarded with particular praise for the pool area, which is described as clean, well-maintained and family-friendly. The adjoining water park is a popular feature for guests with children. The spa also receives high marks for its reasonable prices and quality treatments.
However, the Wi-Fi quality is a significant concern with many guests experiencing slow and unreliable connections, especially in their rooms. The gym facilities, while functional, are noted to be a bit outdated and could benefit from improved cleanliness and more modern equipment.
Parking is available but comes with an additional daily fee and lacks covered spots, which some guests found inconvenient and poorly communicated.
Overall, Vivaz Cataratas Hotel Resort is particularly well-suited for families and travelers looking to enjoy the natural attractions of Foz do Iguaçu in a comfortable and welcoming environment with excellent service, clean and spacious rooms and an array of family-friendly amenities.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Certifications:
EarthCheck
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Written environmental policy statement in place
The structure maximizes natural light to reduce the need for lighting and heating
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Employees are trained to follow environmental policies
Wastewater is reused after treatment
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Organic waste is composted
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Vivaz Cataratas Hotel Resort
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Water Slide Water Park Lazy River Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Lazy River
Hotel with Water Park
Hotel with Pool Water Slide
Guest Reviews
Vivaz Cataratas Hotel Resort boasts a strategic location for those eager to explore the natural wonders of Foz do Iguaçu. Positioned ideally for visits to the majestic Iguazu Falls, the bird park and both sides of the falls, the hotel is noted for its proximity to main tourist attractions and easy access to transportation. Guests appreciate the convenience of being near the airport, making travel seamless.
Though the hotel is situated away from the city center, it compensates by offering swift routes to key sites, including the Iguazu National Park and the Argentina border. This location makes it an excellent choice for those intending to soak in the beauty of the waterfalls and enjoy the local attractions without the hassle of lengthy commutes.
Visitors commend the well-maintained facilities and the array of services available, highlighting the cleanliness, service quality and excellent food. Families, in particular, find the location advantageous due to the hotel's proximity to various attractions and a nearby water park that delights older children.
Despite its distance from downtown Foz do Iguaçu, guests find the hotel's position to be highly beneficial, especially when moving between the airport and other major attractions. The peaceful environment, along with the hotel's convenient access to a shopping mall and Argentina, adds to the overall positive experience, making Vivaz Cataratas a highly recommended option for travelers.
The breakfast at Vivaz Cataratas Hotel Resort consistently garners high praise from guests, highlighting its excellence and variety. Most reviews describe the breakfast as very good, delicious and abundant with a wide array of options that cater to different tastes. Words like exceptional, wonderful and amazing frequently appear, reflecting the satisfaction of many visitors.
The buffet-style breakfast offers an extensive selection of food items, which many found to be fresh and tasty. The dining staff received commendations for their excellent service and attention, contributing positively to the overall breakfast experience. Furthermore, some guests noted that the breakfast at Vivaz Cataratas might be one of the best they have ever had at a resort.
A few guests, however, mentioned that the breakfast could sometimes be repetitive and found the quality of some items to be lacking. Despite these minor critiques, the overwhelming sentiment is that the breakfast at Vivaz Cataratas Hotel Resort is a standout feature, often described as complete and hearty with something for everyone—from traditional options to more varied and kid-friendly selections. Overall, the consistent themes of variety, deliciousness and exceptional service mark the breakfast as a highlight of the stay at this resort.
Vivaz Cataratas Hotel Resort offers a mixed dining experience when it comes to their dinner services. On the positive side, many guests praised the dinner for being delicious, varied and featuring excellent buffet options. The resort's themed dinners and the variety in the menu, from numerous meat options to a wide array of desserts, were highlighted as notable strengths. Guests also appreciated the high quality of the food, remarking that the meals were consistently very good to excellent and that the buffet never repeated the menu. Additionally, the overall dining environment and the high-level gastronomic offerings left a positive impression on many diners.
However, there were several critiques as well. Some guests felt that the prices for dinner were very high and not justified by the food quality. The cost of the buffet-style meals was often mentioned as particularly expensive and beverages were not included, adding to the expense. Despite the variety, a few diners found the quality of the evening food to be just average or limited. In some instances, guests felt the dinner was poor or repetitive, indicating room for improvement.
In summary, while Vivaz Cataratas Hotel Resort's dinner offerings generally receive favorable reviews for their taste and variety, there are notable concerns regarding pricing and consistency in quality.
Vivaz Cataratas Hotel Resort consistently impresses guests with its spacious, clean and comfortable rooms, often highlighted as a key aspect of their stay. Many reviews commend the rooms for being large, modern and well-maintained, offering a pleasant environment for relaxation. The hotel’s family suites and apartments are particularly favored for their size and comfort, making it an ideal choice for families seeking ample space and amenities.
Guests appreciate the excellent room lighting and the modern decor, which contribute to the overall appeal of the accommodations. The beds and bedding are frequently described as comfortable, ensuring a good night's sleep. Some rooms even feature luxurious touches such as whirlpool bathtubs and large windows that fill the space with natural sunlight.
While the hotel excels in providing clean and well-kept rooms, a few areas indicate room for improvement, such as minor maintenance issues and occasional reports of ventilation problems. Nonetheless, these concerns are overshadowed by the overwhelmingly positive feedback on the room size, cleanliness and comfort.
Overall, the Vivaz Cataratas Hotel Resort offers a welcoming and comfortable stay with rooms that cater well to both relaxation and family needs, complemented by the hotel's extensive facilities and attentive service.
Vivaz Cataratas Hotel Resort receives mixed assessments concerning their beds from guest reviews. A majority of reviews emphasize the comfort of the beds with numerous guests finding them very comfortable, spacious and clean. The hotel’s beds and mattresses are often described as comfortable and good, contributing to a restful stay.
However, some guests noted a few drawbacks. Certain beds were described as hard and noisy with a few mentioning that they creak and make a lot of noise when turned over. While many guests appreciated the size of the beds, others found the firmness or softness of the mattresses to be less than ideal with some mattresses being labeled as too hard or resembling water mattresses. Additionally, some pointed out that the pillows could be higher or were somewhat hard.
Overall, while the general comfort and cleanliness of the hotel's beds are praised, there are scattered reports of issues with noise and mattress firmness that might need addressing to ensure consistent comfort across all rooms.
Vivaz Cataratas Hotel Resort stands out for its remarkable cleanliness and well-maintained facilities. Guests frequently highlight the hotel's overall spotless environment, describing it as clean, cozy and extremely well-maintained. The rooms are consistently rated as very clean and comfortable with daily towel and sheet changes contributing to the high levels of hygiene.
Despite some remarks about occasional cleaning lapses and specific issues like a dirty mini-fridge or the presence of a cockroach, the general feedback leans heavily towards praise. The impeccable cleanliness of the premises, both inside the rooms and in common areas like hallways and the pool, adds to a comforting stay. The hotel’s structure and facilities are not only clean but also well-organized, contributing to an overall positive guest experience.
Guests appreciate the spotless condition of the hotel area with clean bed sheets, blankets and even a pleasant, fresh scent throughout the establishment. Though there are minor notes about certain rooms needing upgrades and specific maintenance issues, the overwhelming sentiment is that Vivaz Cataratas Hotel Resort excels in providing a clean and welcoming environment.
Vivaz Cataratas Hotel Resort enjoys high praise for its staff, who have left a lasting positive impression on guests. The staff are consistently described as friendly, polite and attentive with mentions of exceptional service and efficiency. Many guests highlighted the particularly warm and professional reception team, including standout mentions for individuals like Daniel the waiter, Luna from the kids club, Rafael at the reception and Fernando in the restaurant.
Service throughout the hotel, from the front desk to the dining areas, receives acclaim for its welcoming atmosphere and attentiveness. Guests noted consistent friendliness and helpfulness with staff members going out of their way to ensure a pleasant stay. The overall service quality is deemed fantastic with many guests feeling well-cared-for and positively commenting on the staff's dedication.
Though there are occasional mentions of some staff appearing tired or having a less favorable attitude, these instances seem to be exceptions rather than the rule. The vast majority of feedback underscores an outstanding team that contributes significantly to the hotel's positive environment and guest satisfaction. The presence of a travel agency within the hotel also adds convenience for visitors, making it easier for them to plan excursions and activities.
Overall, the Vivaz Cataratas Hotel Resort stands out not only for its comfortable rooms and leisure options but also for its exceptional team members who consistently provide top-notch, friendly and attentive service.
The internet connectivity at Vivaz Cataratas Hotel Resort is generally underwhelming with many guests experiencing slow and unreliable Wi-Fi, particularly in their rooms. While the Wi-Fi signal performs better in common areas, it frequently cuts off or offers weak reception in individual rooms. Some guests noted the absence of Wi-Fi on their first day due to a breakdown and a few mentioned that improvements are needed for a more robust internet connection. Despite these issues, one guest did mention that the Wi-Fi was great, albeit this appears to be an exception rather than the rule. Overall, enhancing the Wi-Fi quality throughout the hotel could significantly improve the guest experience.
The spa at Vivaz Cataratas Hotel Resort consistently receives high praise from guests. Many highlight the affordability and ease of booking treatments, including massages and pedicures. The quality of the massages is often noted as being great with guests describing the spa as beautiful and relaxing. The services provided are considered very good with some specifically mentioning the exceptional cleanliness and wonderful service. Additionally, guests find the prices for the spa treatments to be quite reasonable.
Vivaz Cataratas Hotel Resort offers a gym among its amenities, featuring good gym facilities that cater to guests looking to maintain their fitness routines during their stay. The gym is recognized as functional and accessible with visitors appreciating the opportunity to utilize the space regularly. However, some have pointed out that the equipment is a bit outdated and cleanliness in the gym area could be improved. While it is considered small, the gym still provides a means for guests to stay active, complemented by other recreational options like a playground. Overall, the gym offers basic facilities that support a workout routine, despite some areas requiring attention.
The Vivaz Cataratas Hotel Resort boasts a range of impressive pool facilities that have garnered positive feedback from guests. The pool area is consistently described as nice, clean and well-maintained, offering a wonderful spot for relaxation and recreation. The outdoor pool receives high marks for its large size, ideal water temperature and excellent drink service with many noting the added convenience of a pool bar and restaurant offering a variety of fast foods, salads and drinks at reasonable prices.
Families will find the resort particularly appealing, thanks to the supervised pool areas for kids and a fantastic adjoining water park. Guests appreciate the family-friendly atmosphere with daily attractions and recreation activities available to keep everyone entertained.
While the pool area is generally praised, some reviews noted the lack of heating, which can make the water uncomfortably cold, especially during winter. However, the appealing setting and overall ambiance seem to make up for this. Despite some minor criticisms, the pool facilities at Vivaz Cataratas Hotel Resort are widely regarded as excellent, adding considerable value to the stay.
The Vivaz Cataratas Hotel Resort offers commendable tennis facilities that are a highlight for guests. The tennis courts are often described as great, contributing to a well-loved area within the resort. Despite some noise from tennis balls, the courts add to the overall positive experience of the recreational spaces, which also include a football field and a popular pool area. The facilities enhance the active and enjoyable environment that guests appreciate during their stay.
Vivaz Cataratas Hotel Resort offers ample parking options, although the parking lot is entirely open-air and lacks shade. Guests should be aware that parking is not included in the stay and incurs a daily fee of 15 reais. Some visitors expressed frustration at being charged for parking, especially given the lack of coverage and exposure to the elements. A few reviews mentioned that the charges for parking were not always clearly communicated upfront, leading to unexpected costs at checkout. The hotel does provide covered parking, but this appears to be limited. Overall, while the convenience of on-site parking is appreciated, the additional fees and lack of covered spots were points of contention for some guests.
Vivaz Cataratas Hotel Resort stands out as an excellent choice for families seeking a comfortable and enjoyable stay. Nestled in a good location, the resort offers spacious and well-maintained areas ideal for family relaxation and activities. Guests consistently praise the hotel's family-friendly atmosphere, noting that it is a perfect destination for families with children.
The infrastructure is particularly impressive, featuring a variety of activities tailored for kids, making it an ideal place to spend time with family. The children's recreation programs run from 9 am to 10 pm, ensuring that young guests are entertained throughout the day. Many reviews highlight the resort’s exceptional facilities for children, including playgrounds, supervised pools and diverse recreational activities.
The staff at Vivaz Cataratas Hotel Resort are frequently noted for their friendliness and helpfulness, adding to the family-oriented experience. The breakfast offered is described as excellent, providing a wide range of options to start the day. While meals outside the package can be expensive for families, the convenience and quality of on-site dining make up for it.
Safety within the premises is a notable aspect, making it a trustworthy environment for families. The rooms are large, clean and comfortable, contributing to the overall satisfaction of the stay. Although some guests mentioned the need for improvement in the children’s pool area and more tables with umbrellas, these minor concerns do not overshadow the overall positive experiences.
In conclusion, Vivaz Cataratas Hotel Resort proves to be an amazing choice for family vacations, offering many activities and excellent infrastructure for children, ensuring a memorable and enjoyable stay for all family members.
Vivaz Cataratas Hotel Resort has garnered a range of reviews, predominantly highlighting its strong qualities as a four-star establishment. Guests frequently describe the hotel as very good and excellent with many emphasizing its luxurious and welcoming ambiance. The facilities are noted to be of high level and several reviews mention the resort as an exceptional place that is well worth a visit.
The hotel's standard of service is generally seen as deserving of its four-star rating, providing good value for money. Visitors also appreciate that it offers a compelling price-quality ratio.
However, some criticism does surface, especially regarding the food. While the buffet is varied, the taste, particularly at dinner, has received mixed feedback, being described as rather tasteless. There are also remarks about certain expectations not being met for a hotel of this category with a few guests considering it to be average and ultimately quite expensive for the quality offered.
Despite the mixed reviews on certain aspects, the predominant sentiment portrays Vivaz Cataratas Hotel Resort as an attractive and high-standard option, fitting well within the four-star hotel category and delivering a commendable overall experience.
Vivaz Cataratas Hotel Resort caters well to business travelers, offering a variety of facilities and services tailored to their needs. The hotel features a business center and meeting rooms, providing ample space for work and conferences. Guests have highlighted that the rooms are equipped with internet, enhancing convenience for professional tasks.
The lobby serves excellent caipirinhas, providing a pleasant atmosphere for informal meetings or relaxation after work. Despite some critiques labeling the hotel as more of a family destination, many reviewers agree that it is a suitable choice for business stays. The overall verdict from guests is that Vivaz Cataratas Hotel Resort is a great spot for business trips with all necessary facilities available.
However, there are a few areas for improvement. Some guests noted the absence of a water dispenser in the gym and occasional issues with card payment services. While it may not meet all the benchmarks of a four-star business hotel, it remains a reliable option for business travelers seeking comfort and essential amenities.
Vivaz Cataratas Hotel Resort offers several accessible features for guests with disabilities, including accessible rooms and overall wheelchair-friendly areas. Guests highlight the hotel as being accessible and having great value. However, there are limitations noted, such as the elevator not reaching the floor where some rooms are located, lack of ramps and certain areas requiring stairs, indicating that mobility-impaired individuals might face challenges. Overall, while the hotel provides various accessible amenities, its design may not fully accommodate those with more significant mobility issues.
Vivaz Cataratas Hotel Resort offers an ideal setting for families with its standout feature being a large pool accompanied by an array of water slides. Overall, guests frequently highlight the hotel's very luxurious facilities and the impressive water park amenities that cater especially to children. The pool and water slides are frequently praised for being great fun and highly entertaining, making them a favorite among the younger guests.
The hotel's water park, including the pool slides, is appreciated for adding an exciting dimension to the guest experience. However, some reviews indicate that the maintenance of the slides could be improved with occasional lapses in their operation throughout the year. This has resulted in occasional disappointment among kids when certain slides and waterfalls were not functioning.
Despite these occasional setbacks, the attentive staff and the enjoyable water features generally ensure a pleasurable stay. The food at Vivaz Cataratas is also highly regarded, further complementing the overall positive experience at this family-friendly resort.
The lazy river at Vivaz Cataratas Hotel Resort is often highlighted for its beautiful natural surroundings and the presence of unique and exotic fish. Guests consistently praise the underwater flora, adding to the scenic beauty of the experience. Families particularly appreciate the lazy river, noting it as a great feature that enhances their overall stay. While some feedback mentions the absence of a lazy river, the predominant sentiment reflects positive experiences, especially the integration of natural beauty and aquatic life. The lazy river complements the hotel's access to a water park, which is another highlight for children and families. The service at the pool also receives favorable mentions, contributing to a pleasant and relaxing atmosphere.
The Vivaz Cataratas Hotel Resort boasts an impressive outdoor pool area that consistently garners positive remarks from guests. The pool is described as large, spacious and beautifully maintained, making it a standout feature of the hotel. Guests appreciate that it remains clean and inviting, even in the very hot climate, providing a refreshing escape from the heat. Families particularly value the inclusion of a children's pool and a supervised area, ensuring a safe and enjoyable environment for younger visitors. The option to rent a gazebo enhances the poolside experience, offering comfort and shade. Overall, the excellent pool facilities contribute significantly to the hotel's reputation as a very comfortable place to stay with a beautiful, pleasant and large swimming pool area that appeals to a wide range of guests.
The Vivaz Cataratas Hotel Resort offers a highly praised water park, making it a prime choice for families and couples looking for some fun in the sun. The water park is conveniently located right next to the hotel, granting guests easy and often free access. With huge, exciting slides and supervised areas for safe enjoyment, it serves as an excellent spot, especially for children. Reviewers frequently highlight the water park as a standout feature, describing it as excellent, very nice and even perfect.
The park is designed to be a joyful experience, providing an added layer of value to a stay at the resort. However, it's important to note that the water park does not operate on Mondays and is only open during the summer, which might affect planning for some visitors.
While many guests rave about the fun they had, there are a few criticisms to consider. Some parts of the water park appear to be outdated and not maintained well with reports mentioning dirty towels and a strong odor in some areas. Despite these issues, the overall sentiment remains positive with most guests finding the water park to be a great, enjoyable addition to their stay.
The Vivaz Cataratas Hotel Resort emerges as an ideal destination for honeymooners, praised for its wonderful service and great value. Guests appreciate the resort's romantic and cozy atmosphere, highlighting it as a dream location for a honeymoon. The hotel goes the extra mile with special receptions for honeymoon couples, making it a perfect spot for celebrating romantic moments and even wedding anniversaries.
The water park at the resort is noted to be wonderful, offering fun and relaxation, though some caution that the presence of many children might deter those seeking a purely tranquil escape. Nevertheless, the resort stands out as a great honeymoon vacation spot, different from other hotels, providing a dream vacation for honeymooners.
Overall, Vivaz Cataratas Hotel Resort shines as a memorable choice for those seeking a great honeymoon vacation with a mix of relaxation and recreation.
Vivaz Cataratas Hotel Resort offers a delightful experience with its perfect blend of relaxation and ambiance. Guests have praised it for its great value for money and described their stay as wonderful. The service at the resort stands out, as visitors frequently highlighted its excellence. The lush green areas contribute to a peaceful and serene atmosphere, ideal for those seeking a romantic escape. The resort's romantic ambiance and beautiful setting create a charming environment that many found perfect for unwinding. Despite its family-friendly focus, it still garnered positive feedback as a good spot for a romantic getaway with some guests particularly enjoying the best caipirinhas and the overall wonderful service.
Vivaz Cataratas Hotel Resort offers a mixed experience for guests with pets. The hotel is recognized as dog-friendly, which is one of the reasons some guests choose to stay there. It allows pets and includes pet-friendly facilities. However, there are no specific amenities for dogs, which might lead to a less welcoming experience for pet owners. Some guests have noted disappointment due to the high pet fee. Despite its allowance for pets, the absence of dedicated amenities means it may not be ideal for those traveling extensively with their furry friends.
Location Show Map
Location
Though the hotel is situated away from the city center, it compensates by offering swift routes to key sites, including the Iguazu National Park and the Argentina border. This location makes it an excellent choice for those intending to soak in the beauty of the waterfalls and enjoy the local attractions without the hassle of lengthy commutes.
Visitors commend the well-maintained facilities and the array of services available, highlighting the cleanliness, service quality and excellent food. Families, in particular, find the location advantageous due to the hotel's proximity to various attractions and a nearby water park that delights older children.
Despite its distance from downtown Foz do Iguaçu, guests find the hotel's position to be highly beneficial, especially when moving between the airport and other major attractions. The peaceful environment, along with the hotel's convenient access to a shopping mall and Argentina, adds to the overall positive experience, making Vivaz Cataratas a highly recommended option for travelers.
Breakfast
The buffet-style breakfast offers an extensive selection of food items, which many found to be fresh and tasty. The dining staff received commendations for their excellent service and attention, contributing positively to the overall breakfast experience. Furthermore, some guests noted that the breakfast at Vivaz Cataratas might be one of the best they have ever had at a resort.
A few guests, however, mentioned that the breakfast could sometimes be repetitive and found the quality of some items to be lacking. Despite these minor critiques, the overwhelming sentiment is that the breakfast at Vivaz Cataratas Hotel Resort is a standout feature, often described as complete and hearty with something for everyone—from traditional options to more varied and kid-friendly selections. Overall, the consistent themes of variety, deliciousness and exceptional service mark the breakfast as a highlight of the stay at this resort.
Dinner
However, there were several critiques as well. Some guests felt that the prices for dinner were very high and not justified by the food quality. The cost of the buffet-style meals was often mentioned as particularly expensive and beverages were not included, adding to the expense. Despite the variety, a few diners found the quality of the evening food to be just average or limited. In some instances, guests felt the dinner was poor or repetitive, indicating room for improvement.
In summary, while Vivaz Cataratas Hotel Resort's dinner offerings generally receive favorable reviews for their taste and variety, there are notable concerns regarding pricing and consistency in quality.
Rooms
Guests appreciate the excellent room lighting and the modern decor, which contribute to the overall appeal of the accommodations. The beds and bedding are frequently described as comfortable, ensuring a good night's sleep. Some rooms even feature luxurious touches such as whirlpool bathtubs and large windows that fill the space with natural sunlight.
While the hotel excels in providing clean and well-kept rooms, a few areas indicate room for improvement, such as minor maintenance issues and occasional reports of ventilation problems. Nonetheless, these concerns are overshadowed by the overwhelmingly positive feedback on the room size, cleanliness and comfort.
Overall, the Vivaz Cataratas Hotel Resort offers a welcoming and comfortable stay with rooms that cater well to both relaxation and family needs, complemented by the hotel's extensive facilities and attentive service.
Beds
However, some guests noted a few drawbacks. Certain beds were described as hard and noisy with a few mentioning that they creak and make a lot of noise when turned over. While many guests appreciated the size of the beds, others found the firmness or softness of the mattresses to be less than ideal with some mattresses being labeled as too hard or resembling water mattresses. Additionally, some pointed out that the pillows could be higher or were somewhat hard.
Overall, while the general comfort and cleanliness of the hotel's beds are praised, there are scattered reports of issues with noise and mattress firmness that might need addressing to ensure consistent comfort across all rooms.
Cleanliness
Despite some remarks about occasional cleaning lapses and specific issues like a dirty mini-fridge or the presence of a cockroach, the general feedback leans heavily towards praise. The impeccable cleanliness of the premises, both inside the rooms and in common areas like hallways and the pool, adds to a comforting stay. The hotel’s structure and facilities are not only clean but also well-organized, contributing to an overall positive guest experience.
Guests appreciate the spotless condition of the hotel area with clean bed sheets, blankets and even a pleasant, fresh scent throughout the establishment. Though there are minor notes about certain rooms needing upgrades and specific maintenance issues, the overwhelming sentiment is that Vivaz Cataratas Hotel Resort excels in providing a clean and welcoming environment.
Staff
Service throughout the hotel, from the front desk to the dining areas, receives acclaim for its welcoming atmosphere and attentiveness. Guests noted consistent friendliness and helpfulness with staff members going out of their way to ensure a pleasant stay. The overall service quality is deemed fantastic with many guests feeling well-cared-for and positively commenting on the staff's dedication.
Though there are occasional mentions of some staff appearing tired or having a less favorable attitude, these instances seem to be exceptions rather than the rule. The vast majority of feedback underscores an outstanding team that contributes significantly to the hotel's positive environment and guest satisfaction. The presence of a travel agency within the hotel also adds convenience for visitors, making it easier for them to plan excursions and activities.
Overall, the Vivaz Cataratas Hotel Resort stands out not only for its comfortable rooms and leisure options but also for its exceptional team members who consistently provide top-notch, friendly and attentive service.
Wi-Fi
Spa
Gym
Pool
Families will find the resort particularly appealing, thanks to the supervised pool areas for kids and a fantastic adjoining water park. Guests appreciate the family-friendly atmosphere with daily attractions and recreation activities available to keep everyone entertained.
While the pool area is generally praised, some reviews noted the lack of heating, which can make the water uncomfortably cold, especially during winter. However, the appealing setting and overall ambiance seem to make up for this. Despite some minor criticisms, the pool facilities at Vivaz Cataratas Hotel Resort are widely regarded as excellent, adding considerable value to the stay.
Tennis
Parking
Family
The infrastructure is particularly impressive, featuring a variety of activities tailored for kids, making it an ideal place to spend time with family. The children's recreation programs run from 9 am to 10 pm, ensuring that young guests are entertained throughout the day. Many reviews highlight the resort’s exceptional facilities for children, including playgrounds, supervised pools and diverse recreational activities.
The staff at Vivaz Cataratas Hotel Resort are frequently noted for their friendliness and helpfulness, adding to the family-oriented experience. The breakfast offered is described as excellent, providing a wide range of options to start the day. While meals outside the package can be expensive for families, the convenience and quality of on-site dining make up for it.
Safety within the premises is a notable aspect, making it a trustworthy environment for families. The rooms are large, clean and comfortable, contributing to the overall satisfaction of the stay. Although some guests mentioned the need for improvement in the children’s pool area and more tables with umbrellas, these minor concerns do not overshadow the overall positive experiences.
In conclusion, Vivaz Cataratas Hotel Resort proves to be an amazing choice for family vacations, offering many activities and excellent infrastructure for children, ensuring a memorable and enjoyable stay for all family members.
4 Star
The hotel's standard of service is generally seen as deserving of its four-star rating, providing good value for money. Visitors also appreciate that it offers a compelling price-quality ratio.
However, some criticism does surface, especially regarding the food. While the buffet is varied, the taste, particularly at dinner, has received mixed feedback, being described as rather tasteless. There are also remarks about certain expectations not being met for a hotel of this category with a few guests considering it to be average and ultimately quite expensive for the quality offered.
Despite the mixed reviews on certain aspects, the predominant sentiment portrays Vivaz Cataratas Hotel Resort as an attractive and high-standard option, fitting well within the four-star hotel category and delivering a commendable overall experience.
Business
The lobby serves excellent caipirinhas, providing a pleasant atmosphere for informal meetings or relaxation after work. Despite some critiques labeling the hotel as more of a family destination, many reviewers agree that it is a suitable choice for business stays. The overall verdict from guests is that Vivaz Cataratas Hotel Resort is a great spot for business trips with all necessary facilities available.
However, there are a few areas for improvement. Some guests noted the absence of a water dispenser in the gym and occasional issues with card payment services. While it may not meet all the benchmarks of a four-star business hotel, it remains a reliable option for business travelers seeking comfort and essential amenities.
Accessible
Pool Water Slide
The hotel's water park, including the pool slides, is appreciated for adding an exciting dimension to the guest experience. However, some reviews indicate that the maintenance of the slides could be improved with occasional lapses in their operation throughout the year. This has resulted in occasional disappointment among kids when certain slides and waterfalls were not functioning.
Despite these occasional setbacks, the attentive staff and the enjoyable water features generally ensure a pleasurable stay. The food at Vivaz Cataratas is also highly regarded, further complementing the overall positive experience at this family-friendly resort.
Lazy River
Outdoor Pool
Water Park
The park is designed to be a joyful experience, providing an added layer of value to a stay at the resort. However, it's important to note that the water park does not operate on Mondays and is only open during the summer, which might affect planning for some visitors.
While many guests rave about the fun they had, there are a few criticisms to consider. Some parts of the water park appear to be outdated and not maintained well with reports mentioning dirty towels and a strong odor in some areas. Despite these issues, the overall sentiment remains positive with most guests finding the water park to be a great, enjoyable addition to their stay.
Honeymoon
The water park at the resort is noted to be wonderful, offering fun and relaxation, though some caution that the presence of many children might deter those seeking a purely tranquil escape. Nevertheless, the resort stands out as a great honeymoon vacation spot, different from other hotels, providing a dream vacation for honeymooners.
Overall, Vivaz Cataratas Hotel Resort shines as a memorable choice for those seeking a great honeymoon vacation with a mix of relaxation and recreation.
Romantic
Dog Friendly
Yes, Vivaz Cataratas Hotel Resort has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park, Lazy River.
Yes, a spa is available at Vivaz Cataratas Hotel Resort.
Yes, Vivaz Cataratas Hotel Resort welcomes dogs.
Yes, parking facilities are available at Vivaz Cataratas Hotel Resort.
Yes, Vivaz Cataratas Hotel Resort has a gym.
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