Scandic Frankfurt Hafenpark
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Summary of reviewsScandic Frankfurt Hafenpark stands out in the tranquil yet well-connected Ostend district of Frankfurt, offering a perfect balance for both business travelers and tourists. The hotel's prime location near the Main riverbank and European Central Bank, combined with easy access to public transportation, makes it convenient for exploring Frankfurt while enjoying peaceful, scenic surroundings. The nearby Ostbahnhof station and tram routes ensure that the city's main attractions are never far away.
Guests consistently praise the exceptional breakfast buffet, which features a wide range of fresh, healthy options catering to various dietary needs such as gluten-free, lactose-free, vegan and organic products. The well-organized and spacious breakfast area ensures a pleasant start to the day for families and individuals alike. Although dinner reviews are more mixed—highlighting a limited and pricey menu—the breakfast experience remains a standout feature of the hotel.
The rooms at Scandic Frankfurt Hafenpark are another high point with excellent feedback on their cleanliness, comfort and modern design. Guests appreciate the spacious layouts, comfortable beds and stunning views of Frankfurt landmarks. Despite some occasional complaints about air conditioning and storage space, the overall consensus is that the rooms provide a pleasant and cozy stay.
Cleanliness is a notable strength of the hotel with many guests commending the spotless rooms and well-maintained facilities. Despite a few minor lapses, the general sentiment is highly positive, reinforced by the modern and inviting ambiance of the hotel.
Staff at Scandic Frankfurt Hafenpark receive extensive praise for their friendly, helpful and professional service. From the reception to the bar and breakfast service, the team consistently creates a welcoming atmosphere that enhances the overall guest experience.
The hotel's Wi-Fi is mostly appreciated for its speed and reliability, although there are occasional connectivity issues. The fitness-conscious will find the gym facilities excellent, modern and well-maintained with the addition of a sauna enhancing the wellness experience. The gym's 24-hour accessibility and comprehensive equipment suite garner high marks from guests.
Parking, particularly for electric vehicles, is well-provided with secure, well-lit underground spaces and numerous charging stations. However, the high parking fees and occasional availability issues detract somewhat from the convenience.
Overall, Scandic Frankfurt Hafenpark offers a serene yet connected retreat with high standards in comfort, cleanliness and service, making it a highly recommended choice for visitors to Frankfurt.
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Guests consistently praise the exceptional breakfast buffet, which features a wide range of fresh, healthy options catering to various dietary needs such as gluten-free, lactose-free, vegan and organic products. The well-organized and spacious breakfast area ensures a pleasant start to the day for families and individuals alike. Although dinner reviews are more mixed—highlighting a limited and pricey menu—the breakfast experience remains a standout feature of the hotel.
The rooms at Scandic Frankfurt Hafenpark are another high point with excellent feedback on their cleanliness, comfort and modern design. Guests appreciate the spacious layouts, comfortable beds and stunning views of Frankfurt landmarks. Despite some occasional complaints about air conditioning and storage space, the overall consensus is that the rooms provide a pleasant and cozy stay.
Cleanliness is a notable strength of the hotel with many guests commending the spotless rooms and well-maintained facilities. Despite a few minor lapses, the general sentiment is highly positive, reinforced by the modern and inviting ambiance of the hotel.
Staff at Scandic Frankfurt Hafenpark receive extensive praise for their friendly, helpful and professional service. From the reception to the bar and breakfast service, the team consistently creates a welcoming atmosphere that enhances the overall guest experience.
The hotel's Wi-Fi is mostly appreciated for its speed and reliability, although there are occasional connectivity issues. The fitness-conscious will find the gym facilities excellent, modern and well-maintained with the addition of a sauna enhancing the wellness experience. The gym's 24-hour accessibility and comprehensive equipment suite garner high marks from guests.
Parking, particularly for electric vehicles, is well-provided with secure, well-lit underground spaces and numerous charging stations. However, the high parking fees and occasional availability issues detract somewhat from the convenience.
Overall, Scandic Frankfurt Hafenpark offers a serene yet connected retreat with high standards in comfort, cleanliness and service, making it a highly recommended choice for visitors to Frankfurt.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Guest Reviews
Located in the quieter Ostend district of Frankfurt, the Scandic Frankfurt Hafenpark offers a prime spot for visitors who appreciate both tranquility and connectivity. Set almost directly on the Main riverbank, the hotel is surrounded by beautiful green spaces like Hafenpark and is in close proximity to the European Central Bank (ECB). This makes it perfect for those who enjoy scenic walks along the river while still being just a short tram or subway ride away from the bustling city center.
The location is particularly ideal for business travelers and tourists alike, thanks to its easy access to public transportation options that can quickly whisk you to main attractions like the Zoo, Ostend, Bornheim and even the Messe exhibition center. Despite being slightly outside the main hustle and bustle, the area’s well-designed infrastructure ensures you’re never too far from restaurants, shops and scenic spots. Many visitors also find it convenient for morning jogs or leisurely strolls along the river promenade.
The nearby Ostbahnhof station, just a 5-minute walk from the hotel, offers excellent connections to the rest of the city. Tram number 11, passing by the train station, is a popular choice for reaching the historic Altstadt and Römer in just a few stops. For those preferring to explore on foot, a pleasant 20-30 minute walk along the river will take you to the city center and its skyline views.
With modern Nordic design and well-furnished rooms that offer stunning views of the river or the ECB, Scandic Frankfurt Hafenpark balances the serenity of its neighborhood with the vibrancy of city life. It’s a perfect blend for travelers seeking both relaxation and convenience.
At Scandic Frankfurt Hafenpark, the breakfast experience truly stands out with overwhelmingly positive feedback from guests. The buffet offers a wide selection of fresh, healthy options, catering to various dietary needs, including gluten-free, lactose-free, vegan and organic products. An impressive range of choices awaits, from savory to sweet, hot to cold and even made-to-order items such as fresh juices, smoothies and waffles.
Guests appreciate the quality and variety of the food, noting the inclusion of healthy and fresh ingredients. Highlights include a juice press for making fresh vegetable and fruit juices, a rich selection of breads and sections dedicated to gluten and lactose-free products. The breakfast buffet is described as exceptional, sensational and extensive, ensuring there's something for everyone.
The breakfast area is well-organized and spacious, minimizing the feeling of overcrowding despite the hotel's popularity. Families and individuals alike find the selection more than sufficient to start their day on a high note.
While some found the price a bit high, the overall consensus is that the breakfast at Scandic Frankfurt Hafenpark is a delightful, high-quality offering that leaves nothing to be desired. It’s a standout feature that consistently exceeds guests' expectations, making it highly recommended for anyone staying at the hotel.
Scandic Frankfurt Hafenpark's dining experience offers a mix of highs and lows for visitors. The restaurant space is spacious and boasts a fresh, modern decor. It's a cozy and pleasant area, highlighted by friendly bartenders who whip up excellent cocktails and a commendable wine selection. For those who enjoy a good breakfast, the extensive and diversely tasty morning spread leaves little to be desired.
However, the dinner options paint a less favorable picture. The menu is notably limited with only a few dishes available, which might not suit everyone's tastes. Prices for both food and drinks are on the higher side and the quality doesn't always justify the cost—burgers and Caesar salads have been noted as subpar. Additionally, the restaurant's hours of operation and closing times, especially on Sundays, can be inconvenient. At times, the restaurant has been closed for private functions without prior notice, leading to disappointment among guests.
Service speed also appears inconsistent with reports of lengthy waits for orders and occasional disorganization during service. Self-service buffet options, although sometimes of high quality, have also been criticized for not being clearly communicated.
While there are local restaurants within walking distance, offering alternatives for dinner, those opting to dine in the hotel can look forward to a relaxed atmosphere in the bar/restaurant area, albeit with a relatively high cost for a limited selection of dishes. Overall, the dining experience at Scandic Frankfurt Hafenpark is a mixed bag that excels in ambiance and breakfast offerings but falls short in dinner variety and value for money.
Scandic Frankfurt Hafenpark's rooms receive generally positive feedback, emphasizing their cleanliness, comfort and modern design. Guests appreciate the spaciousness of many rooms with comfortable beds and well-thought-out furnishings. The contemporary style and minimalist yet functional decor enhance the appeal, making stays pleasant and cozy. Several reviews highlight the beautiful views of Frankfurt landmarks, adding to the overall experience.
The hotel’s soundproofing is frequently praised, ensuring a quiet environment conducive for rest. Family-friendly features and practical amenities like a refrigerator, smart TV and complimentary bottled water cater to varied needs, although some guests noted a lack of storage space and missing wardrobes.
Despite these positives, some rooms are deemed too small and air conditioning issues were a common complaint, ranging from insufficient cooling to loud ventilation noises. There were occasional mentions of dust and cleanliness issues, alongside minor inconveniences such as non-functioning TVs and limited control over room ventilation.
Overall, the rooms at Scandic Frankfurt Hafenpark provide a modern, clean and comfortable stay with thoughtful amenities, although some consistency in room size and climate control could enhance guest satisfaction.
Scandic Frankfurt Hafenpark boasts an excellent reputation for comfortable sleeping arrangements, making it a top choice among travelers who value rest and rejuvenation. Reviews highlight the exceptionally comfortable beds throughout the hotel with many guests praising the large, king-sized beds and the softness of the mattresses. The rooms are reported to be not only cozy but also spacious, creating an inviting atmosphere that is both relaxing and conducive to a good night's sleep.
Mattresses are often described as super comfortable, providing superb sleep quality. Guests have noted the high standards of cleanliness and the quality of the bedding, including a good selection of pillows, ensuring a restful and uninterrupted sleep experience. Some reviews mention that the beds are soft, which may not be ideal for everyone, but the overall consensus is that the comfort level is high across the board.
The hotel's attention to detail extends to ensuring that the bedrooms are well-designed and the bedding is perfectly maintained and clean. With soft and cozy beds, Scandic Frankfurt Hafenpark has created an environment that many travelers find delightfully comfortable, often equating the sleep quality to that of their own homes. Whether for a short visit or a long stay, the hotel’s beds have consistently received high marks from guests, making it a reliable choice for those seeking comfort and relaxation in Frankfurt.
Scandic Frankfurt Hafenpark stands out for its consistent emphasis on cleanliness and modernity. The hotel has received commendations for its spotlessly clean rooms and well-maintained facilities. Guests frequently highlight the pristine condition of the rooms and bathrooms, often describing them as very clean, tidy and welcoming. Many noted that the hotel and its facilities, including the gym, were impeccably maintained and presented a contemporary atmosphere with modern furnishings.
The hotel, which is relatively new, boasts a careful design that ensures a bright and inviting ambiance. Guests appreciated the attention to cleanliness in all areas, from the corridors to the bar and the environment felt safe and comfortable. The cleanliness services at Scandic Frankfurt Hafenpark were praised repeatedly, emphasizing the spotless rooms and the helpfulness of the housekeeping staff.
However, a few reviews did mention occasional lapses in cleaning, such as dusty floors, sticky tables and dirty carpets in the corridors. Despite these minor setbacks, the overall impression remains highly positive with many guests impressed by the consistent high standards of cleanliness.
Additionally, the hospitality and professionalism of the staff contribute significantly to the pleasant atmosphere, making the Scandic Frankfurt Hafenpark a comfortable and pristine choice for travelers. The combination of modern, clean rooms, comprehensive facilities and a dedicated team ensures a satisfying stay.
Scandic Frankfurt Hafenpark has garnered considerable praise for its outstanding staff with numerous guests consistently highlighting their friendly, helpful and accommodating demeanor. The receptionists receive particular commendation for being super friendly and incredibly polite, creating a welcoming atmosphere right from check-in. The staff's attitude is often described as respectful, kind and professional, making a notable difference in guests' experiences.
Whether at the reception, bar or during breakfast service, the personnel are reported to be attentive and efficient, even managing to maintain their helpfulness and friendliness during busy times. Several guests mentioned specific staff members, like Mr. Davidson and Victor, for their exceptionally welcoming and accommodating service.
Despite minor criticisms about check-in and check-out delays, as well as occasional staff overwhelmedness, the overall impression remains highly positive. The hotel's team is praised for their multilingual abilities and their consistently infectious smiles. Their competence and professionalism leave a warm impression on guests, contributing significantly to the overall quality of the stay. In summary, the Scandic Frankfurt Hafenpark staff excels in customer service, ensuring guests feel well-cared-for and welcomed throughout their visit.
Visitors to the Scandic Frankfurt Hafenpark have mostly praised the hotel's Wi-Fi. Many describe the internet as good, excellent and very fast with some noting it as the best internet they have ever experienced. Guests appreciated the free Wi-Fi being available throughout the hotel and found the ability to stream content smoothly to their devices impressive.
Though generally positive, some reviews highlighted issues such as trouble logging in or weak connections, particularly in rooms and public areas. Additionally, some guests faced challenges connecting to Netflix and casting from laptops to the TV. A few noted that the Wi-Fi was not very strong and had reliability issues at times.
Despite these occasional hiccups, the overall consensus reflects reliable internet service with many finding it perfect, stable and meeting most browsing needs seamlessly. Charging options in rooms and public areas also added to the convenience, making the digital experience at Scandic Frankfurt Hafenpark commendable for most travelers.
Scandic Frankfurt Hafenpark's gym has garnered significant praise from guests, often highlighting its excellent condition and modernity. Guests have repeatedly described the fitness room as well equipped, extensive and beautifully maintained. The gym stands out not only for its comprehensive range of equipment but also for its cleanliness and spacious layout. With 24-hour access, it provides convenience for all types of schedules.
Moreover, the fitness facilities are complemented by a sauna area, which is also well-maintained and modern, enhancing the overall wellness experience. The availability of free water in the gym and the considered placement of facilities further add to the gym’s appeal. Although some guests noted that the gym can occasionally get crowded or felt that the space was a bit small, the general consensus remains highly positive.
In addition to the fitness center, the hotel offers a rich breakfast buffet that guests have found delightful, making it an overall great option for those looking to balance nutrition and exercise during their stay. Overall, the gym and sauna facilities at Scandic Frankfurt Hafenpark consistently exceed expectations, making the hotel a top choice for fitness-conscious travelers.
Located in a pleasant area that invites for leisurely walks and offering a clean and well-designed environment, Scandic Frankfurt Hafenpark generally receives high marks for its amenities and overall atmosphere. However, parking at this hotel has garnered mixed reviews from its guests.
The hotel does provide the convenience of underground parking directly beneath the building, which is secure and well-lit. This spacious and bright parking garage also includes facilities such as EV charging stations and easy access via elevators. On certain occasions, guests were able to find free parking in front of the hotel and on nearby streets, which was appreciated.
Despite these positives, the cost of parking is a significant drawback for many visitors. The daily fee of €30 is often deemed exorbitant and excessive, especially considering the overall location and the fact that it's above average compared to other facilities. Guests frequently noted the lack of discounted rates for hotel patrons, which added to their dissatisfaction.
Limited parking availability due to ongoing construction around the hotel compounds the issue further. The scarcity of spaces often left guests frustrated, as did the occasionally difficult process of locating the garage entrance and the absence of live availability displays. Nonetheless, if willing to overlook the high cost, the parking facility itself is well-regarded for its security and convenience.
Located in the heart of Frankfurt, Scandic Frankfurt Hafenpark offers a convenient and sustainable option for travelers with electric vehicles. The hotel boasts numerous EV charging stations in its underground parking garage, which are accessible directly from the elevator. Guests have expressed their appreciation for the free charging options available, highlighting that it contributes to a hassle-free stay.
Some reviews point to the essential nature of these facilities with "many charging stations" available, ensuring that guests rarely encounter issues with availability. Moreover, the feedback indicates that the charging costs, when not free, are quite low, providing an economic choice for those needing to power up their vehicles.
While the majority of experiences have been positive, a few guests noted occasional technical difficulties with the charging stations. Despite this, the hotel has been recognized for its effort to accommodate the growing needs of electric vehicle drivers, making it a favored choice for eco-conscious travelers. The combination of indoor parking, dedicated spaces for electric cars and overall ease of access further enhances the appeal of Scandic Frankfurt Hafenpark for guests seeking reliable EV charging solutions.
Scandic Frankfurt Hafenpark stands out as an exceptional choice for families seeking a convenient and kid-friendly hotel. Its welcoming atmosphere and child-centric amenities make it a top pick for families with young children. The rooms are highly praised for their comfortable beds, modern details and ample space, especially in family rooms that can accommodate bunk beds and even adjoining quadruple layouts.
The hotel's facilities cater well to families, offering baby equipment and free stays for children, which adds significant value. A particularly family-friendly environment is maintained throughout the property, complete with an organized breakfast featuring child-friendly options, including many gluten-free choices. Parents will appreciate the peaceful and cozy ambiance, which remains quiet even with children around.
Activity-wise, the hotel ensures that kids are entertained with available spots within the premises and access to nearby parks, making it an excellent pick for active little ones. Additionally, the hotel provides practical amenities such as a gym and activities specifically designed for children. Parents have also noted that the location is perfect for family outings with easy access to sights and essential services. The breathtaking views of the river and park add to the stay's charm.
Overall, Scandic Frankfurt Hafenpark is highly recommended for families. Its ability to accommodate and cater to children's needs while maintaining a high standard of comfort and convenience makes it an ideal spot for a family holiday.
The Scandic Frankfurt Hafenpark has received a mix of reviews regarding its four-star status, facilities and services. Guests frequently praise the hotel’s stylish interiors, cleanliness and modern amenities, describing it as a high-quality hotel that offers excellent value for money. Many travelers find it great for a stopover with spacious rooms and a calm atmosphere that contribute to a comfortable stay.
The hotel’s infrastructure, including an impressive lobby, is noted to rise to the standards expected of a four-star property with some even remarking that it feels like a five-star establishment. The breakfast quality and overall ambiance receive favorable mentions, aligning well with four-star expectations.
However, there are some areas where the Scandic Frankfurt Hafenpark falls short. A few guests have reported issues such as a broken light being fixed with tape, temporary noise disturbances and rooms that smelled of cigarette smoke. Additionally, some feel the service does not fully meet four-star standards, citing the absence of amenities like slippers, notebooks, pens and bathrobes as shortcomings. Despite these minor setbacks, many guests highly recommend the hotel and express intentions to return, appreciating its high cost-performance ratio and luxurious feel.
The Scandic Frankfurt Hafenpark is highly recommended for business travelers, positioned perfectly for those visiting Frankfurt. The hotel features quiet and spacious rooms designed with business-friendly amenities and modern interiors that cater to the needs of professionals. The on-site business center and well-equipped meeting rooms make it an ideal choice for hosting conferences and business meetings. Guests can appreciate the excellent location near public transport and close to the ECB, which adds to the convenience for work-related travels.
The check-in and check-out processes are efficiently managed, ensuring a hassle-free experience. The hotel also offers functional work areas with good lighting, making it easier for guests to stay productive. For those who need collaborative workspaces, the hotel's facilities are top-notch. Moreover, the 24/7 open business center allows guests to work at their convenience.
Overall, Scandic Frankfurt Hafenpark stands out as a clean, professional hotel that is highly suitable for short business stays. Its accessibility to key locations, functional amenities and business-friendly environment make it a great choice for business trips. The friendly staff, combined with a comfortable setting, further enhances the overall business travel experience.
Scandic Frankfurt Hafenpark is a modern hotel praised for its commendable accessibility features, catering well to guests with disabilities. The hotel offers fully accessible rooms equipped with necessary aids and designed for space usage and comfort. Public areas are also built to ensure convenience with elevators making transitions between floors smooth, even from parking areas.
The establishment is inclusive, providing amenities such as EV chargers and labeled products and the helpful staff is always ready to assist with any specific requests. Despite some construction noise and the tightness of the elevator with valet services, guests found the facilities to be well-designed for accessibility needs.
Location-wise, the hotel is conveniently placed near subway stations and public transport, which allows for easy access to downtown Frankfurt and other points of interest. Onsite parking and access from the station further enhance mobility for disabled guests. Overall, Scandic Frankfurt Hafenpark stands out for its thoughtful infrastructure and dedication to accommodating all guests seamlessly.
Scandic Frankfurt Hafenpark has established itself as a pet-friendly haven, particularly for guests traveling with dogs. The hotel offers a welcoming environment where dogs are not only allowed but are also thoughtfully accommodated. Pet-free rooms are available for those who prefer them, while pet-friendly options cater specifically to guests with furry companions.
One of the standout features for dog owners includes the provision of dog beds and bowls, ensuring a comfortable stay for the pets. The family-room option also permits dogs, enhancing the family-friendly atmosphere of the hotel. The designated dog-friendly areas and policies make it convenient for guests to navigate and enjoy their stay without hassle.
The hotel's location further complements its dog-friendly facilities, being well-situated for dog walks and in an area that appeals to dog lovers. The acceptance of pets and the accommodation of their needs make it a suitable choice for travelers with pets, although some reviews mentioned a high dog fee of 20 to 25 euros as a potential downside. Despite this, the overall sentiment remains positive with multiple reviews confirming a pleasant experience for both the pets and their owners.
Location Show Map
Location
The location is particularly ideal for business travelers and tourists alike, thanks to its easy access to public transportation options that can quickly whisk you to main attractions like the Zoo, Ostend, Bornheim and even the Messe exhibition center. Despite being slightly outside the main hustle and bustle, the area’s well-designed infrastructure ensures you’re never too far from restaurants, shops and scenic spots. Many visitors also find it convenient for morning jogs or leisurely strolls along the river promenade.
The nearby Ostbahnhof station, just a 5-minute walk from the hotel, offers excellent connections to the rest of the city. Tram number 11, passing by the train station, is a popular choice for reaching the historic Altstadt and Römer in just a few stops. For those preferring to explore on foot, a pleasant 20-30 minute walk along the river will take you to the city center and its skyline views.
With modern Nordic design and well-furnished rooms that offer stunning views of the river or the ECB, Scandic Frankfurt Hafenpark balances the serenity of its neighborhood with the vibrancy of city life. It’s a perfect blend for travelers seeking both relaxation and convenience.
Breakfast
Guests appreciate the quality and variety of the food, noting the inclusion of healthy and fresh ingredients. Highlights include a juice press for making fresh vegetable and fruit juices, a rich selection of breads and sections dedicated to gluten and lactose-free products. The breakfast buffet is described as exceptional, sensational and extensive, ensuring there's something for everyone.
The breakfast area is well-organized and spacious, minimizing the feeling of overcrowding despite the hotel's popularity. Families and individuals alike find the selection more than sufficient to start their day on a high note.
While some found the price a bit high, the overall consensus is that the breakfast at Scandic Frankfurt Hafenpark is a delightful, high-quality offering that leaves nothing to be desired. It’s a standout feature that consistently exceeds guests' expectations, making it highly recommended for anyone staying at the hotel.
Dinner
However, the dinner options paint a less favorable picture. The menu is notably limited with only a few dishes available, which might not suit everyone's tastes. Prices for both food and drinks are on the higher side and the quality doesn't always justify the cost—burgers and Caesar salads have been noted as subpar. Additionally, the restaurant's hours of operation and closing times, especially on Sundays, can be inconvenient. At times, the restaurant has been closed for private functions without prior notice, leading to disappointment among guests.
Service speed also appears inconsistent with reports of lengthy waits for orders and occasional disorganization during service. Self-service buffet options, although sometimes of high quality, have also been criticized for not being clearly communicated.
While there are local restaurants within walking distance, offering alternatives for dinner, those opting to dine in the hotel can look forward to a relaxed atmosphere in the bar/restaurant area, albeit with a relatively high cost for a limited selection of dishes. Overall, the dining experience at Scandic Frankfurt Hafenpark is a mixed bag that excels in ambiance and breakfast offerings but falls short in dinner variety and value for money.
Rooms
The hotel’s soundproofing is frequently praised, ensuring a quiet environment conducive for rest. Family-friendly features and practical amenities like a refrigerator, smart TV and complimentary bottled water cater to varied needs, although some guests noted a lack of storage space and missing wardrobes.
Despite these positives, some rooms are deemed too small and air conditioning issues were a common complaint, ranging from insufficient cooling to loud ventilation noises. There were occasional mentions of dust and cleanliness issues, alongside minor inconveniences such as non-functioning TVs and limited control over room ventilation.
Overall, the rooms at Scandic Frankfurt Hafenpark provide a modern, clean and comfortable stay with thoughtful amenities, although some consistency in room size and climate control could enhance guest satisfaction.
Beds
Mattresses are often described as super comfortable, providing superb sleep quality. Guests have noted the high standards of cleanliness and the quality of the bedding, including a good selection of pillows, ensuring a restful and uninterrupted sleep experience. Some reviews mention that the beds are soft, which may not be ideal for everyone, but the overall consensus is that the comfort level is high across the board.
The hotel's attention to detail extends to ensuring that the bedrooms are well-designed and the bedding is perfectly maintained and clean. With soft and cozy beds, Scandic Frankfurt Hafenpark has created an environment that many travelers find delightfully comfortable, often equating the sleep quality to that of their own homes. Whether for a short visit or a long stay, the hotel’s beds have consistently received high marks from guests, making it a reliable choice for those seeking comfort and relaxation in Frankfurt.
Cleanliness
The hotel, which is relatively new, boasts a careful design that ensures a bright and inviting ambiance. Guests appreciated the attention to cleanliness in all areas, from the corridors to the bar and the environment felt safe and comfortable. The cleanliness services at Scandic Frankfurt Hafenpark were praised repeatedly, emphasizing the spotless rooms and the helpfulness of the housekeeping staff.
However, a few reviews did mention occasional lapses in cleaning, such as dusty floors, sticky tables and dirty carpets in the corridors. Despite these minor setbacks, the overall impression remains highly positive with many guests impressed by the consistent high standards of cleanliness.
Additionally, the hospitality and professionalism of the staff contribute significantly to the pleasant atmosphere, making the Scandic Frankfurt Hafenpark a comfortable and pristine choice for travelers. The combination of modern, clean rooms, comprehensive facilities and a dedicated team ensures a satisfying stay.
Staff
Whether at the reception, bar or during breakfast service, the personnel are reported to be attentive and efficient, even managing to maintain their helpfulness and friendliness during busy times. Several guests mentioned specific staff members, like Mr. Davidson and Victor, for their exceptionally welcoming and accommodating service.
Despite minor criticisms about check-in and check-out delays, as well as occasional staff overwhelmedness, the overall impression remains highly positive. The hotel's team is praised for their multilingual abilities and their consistently infectious smiles. Their competence and professionalism leave a warm impression on guests, contributing significantly to the overall quality of the stay. In summary, the Scandic Frankfurt Hafenpark staff excels in customer service, ensuring guests feel well-cared-for and welcomed throughout their visit.
Wi-Fi
Though generally positive, some reviews highlighted issues such as trouble logging in or weak connections, particularly in rooms and public areas. Additionally, some guests faced challenges connecting to Netflix and casting from laptops to the TV. A few noted that the Wi-Fi was not very strong and had reliability issues at times.
Despite these occasional hiccups, the overall consensus reflects reliable internet service with many finding it perfect, stable and meeting most browsing needs seamlessly. Charging options in rooms and public areas also added to the convenience, making the digital experience at Scandic Frankfurt Hafenpark commendable for most travelers.
Gym
Moreover, the fitness facilities are complemented by a sauna area, which is also well-maintained and modern, enhancing the overall wellness experience. The availability of free water in the gym and the considered placement of facilities further add to the gym’s appeal. Although some guests noted that the gym can occasionally get crowded or felt that the space was a bit small, the general consensus remains highly positive.
In addition to the fitness center, the hotel offers a rich breakfast buffet that guests have found delightful, making it an overall great option for those looking to balance nutrition and exercise during their stay. Overall, the gym and sauna facilities at Scandic Frankfurt Hafenpark consistently exceed expectations, making the hotel a top choice for fitness-conscious travelers.
Parking
The hotel does provide the convenience of underground parking directly beneath the building, which is secure and well-lit. This spacious and bright parking garage also includes facilities such as EV charging stations and easy access via elevators. On certain occasions, guests were able to find free parking in front of the hotel and on nearby streets, which was appreciated.
Despite these positives, the cost of parking is a significant drawback for many visitors. The daily fee of €30 is often deemed exorbitant and excessive, especially considering the overall location and the fact that it's above average compared to other facilities. Guests frequently noted the lack of discounted rates for hotel patrons, which added to their dissatisfaction.
Limited parking availability due to ongoing construction around the hotel compounds the issue further. The scarcity of spaces often left guests frustrated, as did the occasionally difficult process of locating the garage entrance and the absence of live availability displays. Nonetheless, if willing to overlook the high cost, the parking facility itself is well-regarded for its security and convenience.
EV charging stations
Some reviews point to the essential nature of these facilities with "many charging stations" available, ensuring that guests rarely encounter issues with availability. Moreover, the feedback indicates that the charging costs, when not free, are quite low, providing an economic choice for those needing to power up their vehicles.
While the majority of experiences have been positive, a few guests noted occasional technical difficulties with the charging stations. Despite this, the hotel has been recognized for its effort to accommodate the growing needs of electric vehicle drivers, making it a favored choice for eco-conscious travelers. The combination of indoor parking, dedicated spaces for electric cars and overall ease of access further enhances the appeal of Scandic Frankfurt Hafenpark for guests seeking reliable EV charging solutions.
Family
The hotel's facilities cater well to families, offering baby equipment and free stays for children, which adds significant value. A particularly family-friendly environment is maintained throughout the property, complete with an organized breakfast featuring child-friendly options, including many gluten-free choices. Parents will appreciate the peaceful and cozy ambiance, which remains quiet even with children around.
Activity-wise, the hotel ensures that kids are entertained with available spots within the premises and access to nearby parks, making it an excellent pick for active little ones. Additionally, the hotel provides practical amenities such as a gym and activities specifically designed for children. Parents have also noted that the location is perfect for family outings with easy access to sights and essential services. The breathtaking views of the river and park add to the stay's charm.
Overall, Scandic Frankfurt Hafenpark is highly recommended for families. Its ability to accommodate and cater to children's needs while maintaining a high standard of comfort and convenience makes it an ideal spot for a family holiday.
4 Star
The hotel’s infrastructure, including an impressive lobby, is noted to rise to the standards expected of a four-star property with some even remarking that it feels like a five-star establishment. The breakfast quality and overall ambiance receive favorable mentions, aligning well with four-star expectations.
However, there are some areas where the Scandic Frankfurt Hafenpark falls short. A few guests have reported issues such as a broken light being fixed with tape, temporary noise disturbances and rooms that smelled of cigarette smoke. Additionally, some feel the service does not fully meet four-star standards, citing the absence of amenities like slippers, notebooks, pens and bathrobes as shortcomings. Despite these minor setbacks, many guests highly recommend the hotel and express intentions to return, appreciating its high cost-performance ratio and luxurious feel.
Business
The check-in and check-out processes are efficiently managed, ensuring a hassle-free experience. The hotel also offers functional work areas with good lighting, making it easier for guests to stay productive. For those who need collaborative workspaces, the hotel's facilities are top-notch. Moreover, the 24/7 open business center allows guests to work at their convenience.
Overall, Scandic Frankfurt Hafenpark stands out as a clean, professional hotel that is highly suitable for short business stays. Its accessibility to key locations, functional amenities and business-friendly environment make it a great choice for business trips. The friendly staff, combined with a comfortable setting, further enhances the overall business travel experience.
Accessible
The establishment is inclusive, providing amenities such as EV chargers and labeled products and the helpful staff is always ready to assist with any specific requests. Despite some construction noise and the tightness of the elevator with valet services, guests found the facilities to be well-designed for accessibility needs.
Location-wise, the hotel is conveniently placed near subway stations and public transport, which allows for easy access to downtown Frankfurt and other points of interest. Onsite parking and access from the station further enhance mobility for disabled guests. Overall, Scandic Frankfurt Hafenpark stands out for its thoughtful infrastructure and dedication to accommodating all guests seamlessly.
Dog Friendly
One of the standout features for dog owners includes the provision of dog beds and bowls, ensuring a comfortable stay for the pets. The family-room option also permits dogs, enhancing the family-friendly atmosphere of the hotel. The designated dog-friendly areas and policies make it convenient for guests to navigate and enjoy their stay without hassle.
The hotel's location further complements its dog-friendly facilities, being well-situated for dog walks and in an area that appeals to dog lovers. The acceptance of pets and the accommodation of their needs make it a suitable choice for travelers with pets, although some reviews mentioned a high dog fee of 20 to 25 euros as a potential downside. Despite this, the overall sentiment remains positive with multiple reviews confirming a pleasant experience for both the pets and their owners.
No, Scandic Frankfurt Hafenpark doesn't have any pool.
No, a spa isn't available at Scandic Frankfurt Hafenpark.
Yes, Scandic Frankfurt Hafenpark welcomes dogs.
Yes, parking facilities are available at Scandic Frankfurt Hafenpark.
Yes, Scandic Frankfurt Hafenpark has a gym.
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Hotel in Frankfurt am Main
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From $106
