nhow Frankfurt
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Summary of reviewsThe nhow Frankfurt receives commendations across several categories, highlighting its excellence in location, breakfast, rooms, cleanliness and staff, while also acknowledging areas for improvement in dinner services and Wi-Fi connectivity.
The hotel's prime location is frequently praised for its proximity to key sites such as Frankfurt Messe, Festhalle and the Skyline Plaza shopping mall. Guests appreciate the easy access to public transportation, making it convenient for both business and leisure travelers. Situated in a safe and quiet environment, yet close to bustling areas, the central position is ideal for various activities, including trade fairs, concerts and dining in Europa-Allee or downtown Frankfurt.
The breakfast buffet at nhow Frankfurt stands out for its rich variety and quality, catering to different dietary needs with fresh ingredients like made-to-order egg dishes and freshly squeezed orange juice. The friendly and accommodating staff enhance the dining experience, though some guests felt the cost was high and the breakfast area occasionally chaotic.
Rooms at the hotel are lauded for their modern and stylish design, cleanliness and panoramic views. Features such as Nespresso machines, comfortable beds and well-equipped bathrooms add to the comfort. Guests note the rooms to be spacious and well-maintained with special touches like bathrobes and daily bottled water elevating the stay.
Cleanliness at nhow Frankfurt is a consistently highlighted strength. Guests describe the rooms and common areas as spotless and well-maintained. The diligent housekeeping staff ensures that rooms are tidy and comfortable, meeting high standards of cleanliness.
The hotel staff is often praised for their friendliness and attentiveness. Many guests mention the professional and welcoming attitude with specific staff members receiving accolades for exceptional service. However, some inconsistencies were noted, particularly at the reception and rooftop bar.
Wi-Fi services receive generally positive feedback, being described as fast and stable. While some guests experienced occasional slow connectivity and issues with device compatibility, the overall functionality and accessibility of the Wi-Fi are well-regarded.
The gym facilities are well-received, featuring new and well-maintained equipment in a clean and inviting space. Available 24 hours and supplemented with amenities like water and apples, the gym provides a pleasant environment for fitness enthusiasts.
Parking at nhow Frankfurt is convenient with a safe and ample underground garage, although the high cost of around €32 to €34 per night is noted. Some guests found nearby affordable alternatives, balancing convenience and cost.
Electric vehicle charging options are a notable feature, though some guests experienced minor accessibility issues. The presence of EV charging facilities in the garage is seen as a positive aspect.
Families find nhow Frankfurt to be a welcoming choice with family-friendly amenities and a cozy atmosphere. Staff attentiveness towards family-specific needs, such as providing stuffed toys for children, adds a personal touch to the stay.
In summary, nhow Frankfurt excels in providing a comfortable and convenient stay with its well-maintained facilities, excellent location and attentive service. While there are areas for improvement, particularly in dining consistency and Wi-Fi connectivity, the overall experience is largely positive, making it a highly recommended choice for various types of travelers.
Categories
The hotel's prime location is frequently praised for its proximity to key sites such as Frankfurt Messe, Festhalle and the Skyline Plaza shopping mall. Guests appreciate the easy access to public transportation, making it convenient for both business and leisure travelers. Situated in a safe and quiet environment, yet close to bustling areas, the central position is ideal for various activities, including trade fairs, concerts and dining in Europa-Allee or downtown Frankfurt.
The breakfast buffet at nhow Frankfurt stands out for its rich variety and quality, catering to different dietary needs with fresh ingredients like made-to-order egg dishes and freshly squeezed orange juice. The friendly and accommodating staff enhance the dining experience, though some guests felt the cost was high and the breakfast area occasionally chaotic.
Rooms at the hotel are lauded for their modern and stylish design, cleanliness and panoramic views. Features such as Nespresso machines, comfortable beds and well-equipped bathrooms add to the comfort. Guests note the rooms to be spacious and well-maintained with special touches like bathrobes and daily bottled water elevating the stay.
Cleanliness at nhow Frankfurt is a consistently highlighted strength. Guests describe the rooms and common areas as spotless and well-maintained. The diligent housekeeping staff ensures that rooms are tidy and comfortable, meeting high standards of cleanliness.
The hotel staff is often praised for their friendliness and attentiveness. Many guests mention the professional and welcoming attitude with specific staff members receiving accolades for exceptional service. However, some inconsistencies were noted, particularly at the reception and rooftop bar.
Wi-Fi services receive generally positive feedback, being described as fast and stable. While some guests experienced occasional slow connectivity and issues with device compatibility, the overall functionality and accessibility of the Wi-Fi are well-regarded.
The gym facilities are well-received, featuring new and well-maintained equipment in a clean and inviting space. Available 24 hours and supplemented with amenities like water and apples, the gym provides a pleasant environment for fitness enthusiasts.
Parking at nhow Frankfurt is convenient with a safe and ample underground garage, although the high cost of around €32 to €34 per night is noted. Some guests found nearby affordable alternatives, balancing convenience and cost.
Electric vehicle charging options are a notable feature, though some guests experienced minor accessibility issues. The presence of EV charging facilities in the garage is seen as a positive aspect.
Families find nhow Frankfurt to be a welcoming choice with family-friendly amenities and a cozy atmosphere. Staff attentiveness towards family-specific needs, such as providing stuffed toys for children, adds a personal touch to the stay.
In summary, nhow Frankfurt excels in providing a comfortable and convenient stay with its well-maintained facilities, excellent location and attentive service. While there are areas for improvement, particularly in dining consistency and Wi-Fi connectivity, the overall experience is largely positive, making it a highly recommended choice for various types of travelers.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The nhow Frankfurt boasts a prime location, frequently praised by guests for its close proximity to key sites and conveniences in the city. Situated near the Frankfurt Messe, Festhalle and the Skyline Plaza shopping mall, the hotel ensures easy access to major trade fairs, exhibitions and shopping opportunities. Public transport options, including the subway and tram, are just steps away, facilitating quick connections to the city center, central train station and other attractions.
Visitors appreciated the hotel's central position, which is ideal for business events, concerts and trade shows, making it a top choice for professionals and tourists alike. Despite being slightly off the beaten path, the location's quiet and safe environment adds to its appeal. Many mentioned that it's just a short walk or a quick subway ride to various prime areas, including the Europa-Allee's restaurants and downtown Frankfurt.
Additionally, the hotel's modern building, stylish design and high-rise rooms offering panoramic views add to the overall positive experience. Overall, the nhow Frankfurt stands out for its excellent location, convenient transport links and proximity to several key attractions, making it a highly recommended choice for both business and leisure travelers.
The breakfast at nhow Frankfurt is widely praised for its extensive and varied selection, making it a highlight for many guests. Descriptions include terms like "very good," "delicious," "inviting," and "plentiful." The breakfast buffet is noted for its wide variety of choices that cater to different dietary needs, including vegan and gluten-free options. Fresh ingredients, such as freshly squeezed orange juice and made-to-order egg dishes, add to the appeal. Guests also appreciate the friendly and accommodating staff, contributing to a positive dining experience. However, some reviews mention the high cost of breakfast with several finding it overpriced despite its quality. A few minor criticisms include hard bread and a somewhat noisy or chaotic breakfast area at times. Overall, the breakfast at nhow Frankfurt leaves a lasting impression with its richness, variety and delicious offerings, thoroughly meeting or exceeding most guests' expectations.
The dining experience at nhow Frankfurt presents a mix of impressions. While the hotel offers food and drinks service until 11 pm, some guests noted that the restaurant was occasionally closed for dinner without clear communication. The restaurant itself is small and the portions of food served have been described as minimal and not very satisfying. There were concerns about the quality of the food with some diners feeling it was either dry, stale or simply not worth the price. Despite these critiques, other guests found some dishes, especially the buffet and certain bar offerings like the burgers and fries, to be enjoyable.
The Sky Bar on the 47th floor garners more positive feedback, admired for its great views over Frankfurt and its trendy atmosphere, attracting a youthful crowd. However, some found the prices at the Sky Bar and the ground floor bar misleading and on the expensive side. The VIP Lounge's food selection seems to have decreased in variety recently, though the overall ambiance of the bars and lounges is well-received.
An overarching issue appears to be the lack of consistency and communication regarding the dining options and the restaurant's availability. While some guests enjoyed excellent quality meals and thoughtful gestures like birthday cakes, others faced unsatisfactory experiences with the dinner service and found the catering to be overly expensive. In summary, nhow Frankfurt's dining experiences offer highs and lows with particular highlights in its bar areas but room for improvement in its restaurant offerings.
The 'nhow Frankfurt' hotel impresses with its modern, stylish rooms featuring panoramic views and numerous amenities. Rooms are described as spacious, bright and exceptionally clean with thoughtful extras like Nespresso machines, slippers, sleep tea and daily bottled water. Many guests appreciated the unique, artistic design of the rooms, which include features like floor-to-ceiling windows, well-equipped bathrooms and comfortable beds with ample pillows.
The hotel's location is convenient for accessing Frankfurt Airport and it offers fantastic value for money. The breakfast buffet receives high praise for its variety and quality. Furthermore, the hotel boasts a very nice rooftop bar, adding to the overall positive guest experience.
Some rooms come with additional luxurious touches, such as bathrobes and slippers, city skyline views and even spacious suites or VIP rooms for a higher level of comfort. Cleanliness and modern aesthetics are consistently noted, making it clear that the hotel is well-maintained.
However, a couple of reviews pointed out minor issues like rooms being too warm or a bit tight for three adults. Additionally, rooms on higher floors offer better views compared to those facing construction sites.
Overall, the 'nhow Frankfurt' delivers a highly satisfying stay with its blend of functionality, comfort and exceptional design, making it a standout choice for visitors to the city.
The beds at nhow Frankfurt have left a strong impression on guests with overwhelmingly positive feedback. Many guests highlighted the comfort of the beds, often describing them as very comfortable or super comfortable. The high quality of bed linen and pillows also received praise, contributing to a restful sleep experience. Some guests noted that the beds were spacious, including large and king-size options, which added to their comfort.
A few reviews mentioned that the mattresses were very firm, which suited some guests perfectly but was too hard for others, indicating a mix of preferences. Despite this, the overall consensus leans towards a satisfying and cozy sleeping experience. However, there were occasional comments about beds being either too hard or slightly sagging and a few found the beds noisy. Nonetheless, the majority of guests found the beds to be the best they'd experienced at a hotel, making it a notable feature of nhow Frankfurt.
The 'nhow Frankfurt' is consistently praised for its exceptional cleanliness, a major highlight for many guests who stayed at the hotel. Reviews mention spotless rooms, well-maintained facilities and immaculate common areas. The hotel's modern design and stylishly furnished interiors add to its appeal with several guests appreciating the contemporary and chic atmosphere.
The cleaning staff's efforts do not go unnoticed, frequently ensuring that rooms are tidy and comfortable, often described as clean and comfortable or super clean. Daily housekeeping services maintain high standards of cleanliness throughout the property with some guests noting that rooms are tidied up multiple times a day.
Although overwhelmingly positive, a few reviews indicated some isolated lapses, such as a dusty room or missed items. However, these instances seem to be exceptions rather than the rule, as the vast majority of feedback suggests that the hotel's cleanliness is impeccable with terms like five-star cleanliness and perfectly clean frequently used.
In summary, 'nhow Frankfurt' impresses with its sense of cleanliness and modern aesthetic, providing a comfortable, clean and inviting environment for guests.
Nhow Frankfurt garners significant praise for its staff with numerous reviews highlighting their friendliness and attentiveness. Guests consistently describe the team as accommodating, welcoming and professional, creating a pleasant atmosphere throughout the hotel. Personnel like Mr. Frank, Fabrizio and Denise from the Lobby Bar are singled out for exceptional service, adding personal touches to make stays memorable. Housekeeping also receives positive remarks for maintaining cleanliness and responding promptly to requests.
However, not all experiences are uniformly positive. Some guests report encounters with unfriendly or slow staff, especially at the reception and rooftop bar, indicating occasional inconsistencies in service quality. Despite these issues, the overall sentiment leans heavily towards the positive, emphasizing a kind and helpful staff that often goes above and beyond to ensure a comfortable stay.
The reviews for the Wi-Fi at nhow Frankfurt reveal a mixed experience for guests, although the overall sentiment leans toward positive feedback. Many guests commend the Wi-Fi for being fast and stable with descriptors like "lightning-fast" and "excellent" frequently mentioned. The absence of speed limitations is highlighted as a definite advantage, making it suitable for various online activities.
There is also positive feedback on the accessibility and reliability of the Wi-Fi, which many found functional and dependable. Additionally, some guests appreciated that the Wi-Fi was free, adding to the value of their stay.
However, not all experiences were flawless. Several reviews indicate occasional slow connectivity, particularly noting that the Wi-Fi was not consistently strong in all areas of the hotel. Some guests encountered issues with Wi-Fi availability in their rooms, suggesting that connectivity could be improved in both rooms and hallways.
Moreover, the lack of Netflix or casting options was a significant drawback for some guests and there were frustrations over the inability to connect personal devices like Apple TV. Lastly, while the hotel's app did not work for service requests, this did not appear to overshadow the overall positive impressions of the Wi-Fi service.
In summary, nhow Frankfurt generally provides good Wi-Fi that meets guests' needs, despite a few areas for improvement and occasional hiccups.
The gym at 'nhow Frankfurt' has garnered predominantly positive feedback from guests. It features a great range of equipment that is both new and well-maintained, ensuring a comprehensive workout experience. The facility is described as clean, bright and inviting, making it a pleasant environment for fitness enthusiasts. Accessibility is another highlight with the gym being available 24 hours a day. Smaller in size, it nevertheless manages to be spacious and well-equipped, complete with extra water and apples for an added touch of hospitality. Guests also appreciate the clean and well-kept nature of the fitness room, as well as the additional amenities such as a very nice sauna area. While some comments suggest that the gym could be more extensive, the overall sentiment remains positive, highlighting it as a good gym with great potential that certainly permits a thorough workout.
Parking at nhow Frankfurt offers a mix of advantages and challenges for guests. The hotel's underground parking garage is conveniently located directly beneath the hotel, providing easy access for those with larger cars and even electric vehicles, thanks to available charging stations. The facility is described as safe and ample, supporting a smooth parking experience overall.
However, visitors should be prepared for the high costs associated with parking with fees around €32 to €34 per night. Despite the noted expense, some guests found access to nearby affordable or even free parking, which may be a viable alternative.
While the hotel offers good parking facilities, some guests reported confusion with the parking arrangements and signage. The entrance can be tricky to locate and directions might be misleading, adding to the challenge.
In summary, nhow Frankfurt provides practical parking options with easy access and sufficient facilities, albeit at a premium price. Visitors might want to explore nearby affordable alternatives to balance convenience and cost.
'nhow Frankfurt' offers a variety of electric vehicle (EV) charging options for guests with facilities conveniently located in the hotel's parking area and nearby. These charging stations are noted to be beneficial for guests with electric cars. The presence of EV charging in the garage complex is appreciated with a balance of charging areas on different basement levels. Despite some inconsistencies in availability and accessibility, the overall provisioning of EV charging facilities is seen as a positive feature of the hotel. The underground garage includes electric charging options, although some guests noted issues with activation. Charging facilities are accessible and the daily rate for parking in the garage stands at €32.
Nhow Frankfurt stands out as an exceptional choice for travelers with children, thanks to its numerous family-friendly amenities and cozy atmosphere. The hotel’s design is both innovative and welcoming, making it a comfortable place for families to stay. Guests have particularly appreciated the availability of family rooms and packages, which accommodate the needs of those traveling with kids. The staff is highly praised for being very accommodating and always friendly, ensuring a pleasant experience for all guests, including children and pets.
The hotel's location is another highlight, being perfect for various activities, whether it’s attending a concert or visiting nearby exhibition halls. While some reviews suggest that the hotel may cater more to business travelers, many families have found it an ideal retreat for a family break. The VIP lounge access and other amenities add to the convenience and enjoyment of the stay.
Moreover, the staff’s attentiveness stands out, especially when dealing with family-specific concerns. In one instance, hotel staff went above and beyond by providing stuffed toys to a sick child, adding a personal touch that many guests remember fondly. The overall ambiance is described as very family-friendly with kind and nice employees contributing to a warm and welcoming environment.
In summary, nhow Frankfurt is a great option for families seeking a fun and accommodating hotel experience, complete with excellent location, innovative design and attentive service.
Nhow Frankfurt is largely appreciated for its modern design and strategic location, particularly benefiting business travelers and those attending nearby exhibitions or concerts at Festhalle. The hotel boasts a high level of cleanliness and excellent customer service that aligns well with its four-star rating. Guests frequently highlight the modern, stylish décor and high-quality furnishings which contribute to a comfortable stay.
The hotel offers a range of four-star amenities including a fitness room, sauna and a gym, which are all well-maintained. A standout feature is the Skybar on the 47th floor, providing breathtaking views and adding to the overall upscale ambiance. Rooms are thoughtfully outfitted with conveniences such as Nespresso coffee machines, Smeg kettles and large towels, enhancing guest comfort.
Despite the mostly positive feedback, some guests felt that certain services did not fully match the four-star expectation, particularly given the pricing. Nevertheless, the modern facilities, cleanliness and overall ambiance make Nhow Frankfurt a noteworthy option among four-star hotels with a design and atmosphere that several guests argue could justify a five-star rating.
Nhow Frankfurt stands out as an exceptional choice for business travelers, offering a plethora of amenities and services tailored to meet their specific needs. It is ideally located, providing excellent accessibility via public transport and direct proximity to the Frankfurt Messe pavilions, making it a prime option for trade fair visitors and exhibition attendees. The hotel's location is not only convenient for reaching the business area but also allows quick access to the city center by tram.
The hotel is well-equipped for business meetings and conferences, featuring practical meeting rooms and a dedicated business center. Guests have highlighted the helpfulness of the front desk concierge and the efficiency of lounge and elevator services. There is also a VIP package available, which, although best suited for those working primarily on laptops, adds an additional layer of convenience for business users.
Adding to the allure are the breathtaking panoramic views from its rooftop bar and the modern design that permeates the facility. Conference guests from nearby convention centers have found the venue to be particularly accommodating. For those looking to host larger gatherings, its excellent conference facilities and business-friendly policies make it a top choice.
For business travelers seeking comfort and value, nhow Frankfurt offers an excellent balance. It provides great assistance and amenities to ensure that both individual business needs and larger corporate requirements are met effectively. Despite minor issues such as internal business executives sometimes receiving preferential treatment, the overall consensus is that it is a quintessential business hotel.
Nhow Frankfurt provides an accessible stay, ensuring comfort and convenience for guests with disabilities. The hotel boasts disability-friendly facilities, including wide doors, handicap toilets and easy elevator access, making it perfectly suited for the elderly and families. The premises are very accessible with everything well thought out for wheelchair users and those with mobility issues.
Private parking is available, including a fork lift, simplifying access from main areas. The central location is advantageous, particularly for attending nearby exhibition halls and guests appreciate the hassle-free access only by lifts. Although the design involves some complicated staircases due to safety reasons, these are balanced by the ease of automatic doors and stroller access, even if some guests felt improvements could be made.
The hotel receives positive remarks for its friendly and helpful staff, enhancing the overall stay experience. Amenities like free rental umbrellas and convenient meals add extra comfort. Overall, the accessible facilities and thoughtful design make nhow Frankfurt a commendable choice for guests with disabilities, despite the lack of specific feedback on accessible rooms.
Nhow Frankfurt has garnered praise for being an exceptional destination for honeymooners and romantic getaways. The hotel offers a beautiful and luxurious setting that many couples have found perfect for their honeymoon experience. Special honeymoon packages, which include thoughtful touches like a honeymoon dessert plate, have been particularly appreciated. Rooms are described as very comfortable and beautifully designed with impressive city views adding to the romantic ambiance. Guests also highlighted great amenities such as bath salts that enhanced their stay. The Skylounge was noted for its nice view, providing an ideal spot for a romantic encounter. The VIP package stood out as a lovely addition for those celebrating their honeymoon. Overall, Nhow Frankfurt comes highly recommended for honeymooners seeking a memorable and romantic experience.
The nhow Frankfurt impresses as a destination for a romantic getaway with its beautiful decor, romantic ambiance and cozy atmosphere. The stylish design and great atmosphere contribute to an overall excellent experience for couples. Romantic touches include romantic lighting, floor-to-ceiling windows with impressive city views and a romantic rooftop bar that boasts stunning views over Frankfurt. The hotel is particularly noted for its beautiful room design and stylish, comfortable rooms, which create a romantic and calming environment. Friendly and accommodating staff, including a likeable hotel manager and deputy manager, contribute to a positive and romantic stay. Dining options and specific amenities cater to couples, making nhow Frankfurt an ideal spot for honeymooners or those looking to enjoy a romantic discovery in the heart of the city. While some guests had difficulty booking a restaurant for a romantic evening, the overall experience remains memorable and filled with romantic vibes, enhanced by the extraordinary views from the hotel's Skybar.
The reviews of 'nhow Frankfurt' highlight its dedication to dog-friendliness, creating an accommodating and welcoming environment for guests traveling with their furry companions. The hotel is recognized for its clean, stylish rooms with great views and an overall pet-friendly atmosphere. Pets are indeed welcome and well-received, contributing to a positive experience for pet owners. Notably, the hotel manager, deputy hotel manager and reception staff, including Frank, have received positive mentions for their friendly and accommodating demeanor.
However, the dog-friendly amenities have some room for improvement. Though dogs are allowed, they are restricted from certain areas like the breakfast room and the rooftop. Additionally, the hotel does not provide specific amenities for pets, such as bowls or bedding, which are often found in other dog-friendly hotels. The pet fee is noted to be one of the highest in Germany, which may be a consideration for some guests. Despite these points, the overall consensus from the reviews paints 'nhow Frankfurt' as a good choice for those traveling with dogs, thanks to its accommodating staff and welcoming atmosphere.
Location Show Map
Location
Visitors appreciated the hotel's central position, which is ideal for business events, concerts and trade shows, making it a top choice for professionals and tourists alike. Despite being slightly off the beaten path, the location's quiet and safe environment adds to its appeal. Many mentioned that it's just a short walk or a quick subway ride to various prime areas, including the Europa-Allee's restaurants and downtown Frankfurt.
Additionally, the hotel's modern building, stylish design and high-rise rooms offering panoramic views add to the overall positive experience. Overall, the nhow Frankfurt stands out for its excellent location, convenient transport links and proximity to several key attractions, making it a highly recommended choice for both business and leisure travelers.
Breakfast
Dinner
The Sky Bar on the 47th floor garners more positive feedback, admired for its great views over Frankfurt and its trendy atmosphere, attracting a youthful crowd. However, some found the prices at the Sky Bar and the ground floor bar misleading and on the expensive side. The VIP Lounge's food selection seems to have decreased in variety recently, though the overall ambiance of the bars and lounges is well-received.
An overarching issue appears to be the lack of consistency and communication regarding the dining options and the restaurant's availability. While some guests enjoyed excellent quality meals and thoughtful gestures like birthday cakes, others faced unsatisfactory experiences with the dinner service and found the catering to be overly expensive. In summary, nhow Frankfurt's dining experiences offer highs and lows with particular highlights in its bar areas but room for improvement in its restaurant offerings.
Rooms
The hotel's location is convenient for accessing Frankfurt Airport and it offers fantastic value for money. The breakfast buffet receives high praise for its variety and quality. Furthermore, the hotel boasts a very nice rooftop bar, adding to the overall positive guest experience.
Some rooms come with additional luxurious touches, such as bathrobes and slippers, city skyline views and even spacious suites or VIP rooms for a higher level of comfort. Cleanliness and modern aesthetics are consistently noted, making it clear that the hotel is well-maintained.
However, a couple of reviews pointed out minor issues like rooms being too warm or a bit tight for three adults. Additionally, rooms on higher floors offer better views compared to those facing construction sites.
Overall, the 'nhow Frankfurt' delivers a highly satisfying stay with its blend of functionality, comfort and exceptional design, making it a standout choice for visitors to the city.
Beds
A few reviews mentioned that the mattresses were very firm, which suited some guests perfectly but was too hard for others, indicating a mix of preferences. Despite this, the overall consensus leans towards a satisfying and cozy sleeping experience. However, there were occasional comments about beds being either too hard or slightly sagging and a few found the beds noisy. Nonetheless, the majority of guests found the beds to be the best they'd experienced at a hotel, making it a notable feature of nhow Frankfurt.
Cleanliness
The cleaning staff's efforts do not go unnoticed, frequently ensuring that rooms are tidy and comfortable, often described as clean and comfortable or super clean. Daily housekeeping services maintain high standards of cleanliness throughout the property with some guests noting that rooms are tidied up multiple times a day.
Although overwhelmingly positive, a few reviews indicated some isolated lapses, such as a dusty room or missed items. However, these instances seem to be exceptions rather than the rule, as the vast majority of feedback suggests that the hotel's cleanliness is impeccable with terms like five-star cleanliness and perfectly clean frequently used.
In summary, 'nhow Frankfurt' impresses with its sense of cleanliness and modern aesthetic, providing a comfortable, clean and inviting environment for guests.
Staff
However, not all experiences are uniformly positive. Some guests report encounters with unfriendly or slow staff, especially at the reception and rooftop bar, indicating occasional inconsistencies in service quality. Despite these issues, the overall sentiment leans heavily towards the positive, emphasizing a kind and helpful staff that often goes above and beyond to ensure a comfortable stay.
Wi-Fi
There is also positive feedback on the accessibility and reliability of the Wi-Fi, which many found functional and dependable. Additionally, some guests appreciated that the Wi-Fi was free, adding to the value of their stay.
However, not all experiences were flawless. Several reviews indicate occasional slow connectivity, particularly noting that the Wi-Fi was not consistently strong in all areas of the hotel. Some guests encountered issues with Wi-Fi availability in their rooms, suggesting that connectivity could be improved in both rooms and hallways.
Moreover, the lack of Netflix or casting options was a significant drawback for some guests and there were frustrations over the inability to connect personal devices like Apple TV. Lastly, while the hotel's app did not work for service requests, this did not appear to overshadow the overall positive impressions of the Wi-Fi service.
In summary, nhow Frankfurt generally provides good Wi-Fi that meets guests' needs, despite a few areas for improvement and occasional hiccups.
Gym
Parking
However, visitors should be prepared for the high costs associated with parking with fees around €32 to €34 per night. Despite the noted expense, some guests found access to nearby affordable or even free parking, which may be a viable alternative.
While the hotel offers good parking facilities, some guests reported confusion with the parking arrangements and signage. The entrance can be tricky to locate and directions might be misleading, adding to the challenge.
In summary, nhow Frankfurt provides practical parking options with easy access and sufficient facilities, albeit at a premium price. Visitors might want to explore nearby affordable alternatives to balance convenience and cost.
EV charging stations
Family
The hotel's location is another highlight, being perfect for various activities, whether it’s attending a concert or visiting nearby exhibition halls. While some reviews suggest that the hotel may cater more to business travelers, many families have found it an ideal retreat for a family break. The VIP lounge access and other amenities add to the convenience and enjoyment of the stay.
Moreover, the staff’s attentiveness stands out, especially when dealing with family-specific concerns. In one instance, hotel staff went above and beyond by providing stuffed toys to a sick child, adding a personal touch that many guests remember fondly. The overall ambiance is described as very family-friendly with kind and nice employees contributing to a warm and welcoming environment.
In summary, nhow Frankfurt is a great option for families seeking a fun and accommodating hotel experience, complete with excellent location, innovative design and attentive service.
4 Star
The hotel offers a range of four-star amenities including a fitness room, sauna and a gym, which are all well-maintained. A standout feature is the Skybar on the 47th floor, providing breathtaking views and adding to the overall upscale ambiance. Rooms are thoughtfully outfitted with conveniences such as Nespresso coffee machines, Smeg kettles and large towels, enhancing guest comfort.
Despite the mostly positive feedback, some guests felt that certain services did not fully match the four-star expectation, particularly given the pricing. Nevertheless, the modern facilities, cleanliness and overall ambiance make Nhow Frankfurt a noteworthy option among four-star hotels with a design and atmosphere that several guests argue could justify a five-star rating.
Business
The hotel is well-equipped for business meetings and conferences, featuring practical meeting rooms and a dedicated business center. Guests have highlighted the helpfulness of the front desk concierge and the efficiency of lounge and elevator services. There is also a VIP package available, which, although best suited for those working primarily on laptops, adds an additional layer of convenience for business users.
Adding to the allure are the breathtaking panoramic views from its rooftop bar and the modern design that permeates the facility. Conference guests from nearby convention centers have found the venue to be particularly accommodating. For those looking to host larger gatherings, its excellent conference facilities and business-friendly policies make it a top choice.
For business travelers seeking comfort and value, nhow Frankfurt offers an excellent balance. It provides great assistance and amenities to ensure that both individual business needs and larger corporate requirements are met effectively. Despite minor issues such as internal business executives sometimes receiving preferential treatment, the overall consensus is that it is a quintessential business hotel.
Accessible
Private parking is available, including a fork lift, simplifying access from main areas. The central location is advantageous, particularly for attending nearby exhibition halls and guests appreciate the hassle-free access only by lifts. Although the design involves some complicated staircases due to safety reasons, these are balanced by the ease of automatic doors and stroller access, even if some guests felt improvements could be made.
The hotel receives positive remarks for its friendly and helpful staff, enhancing the overall stay experience. Amenities like free rental umbrellas and convenient meals add extra comfort. Overall, the accessible facilities and thoughtful design make nhow Frankfurt a commendable choice for guests with disabilities, despite the lack of specific feedback on accessible rooms.
Honeymoon
Romantic
Dog Friendly
However, the dog-friendly amenities have some room for improvement. Though dogs are allowed, they are restricted from certain areas like the breakfast room and the rooftop. Additionally, the hotel does not provide specific amenities for pets, such as bowls or bedding, which are often found in other dog-friendly hotels. The pet fee is noted to be one of the highest in Germany, which may be a consideration for some guests. Despite these points, the overall consensus from the reviews paints 'nhow Frankfurt' as a good choice for those traveling with dogs, thanks to its accommodating staff and welcoming atmosphere.
No, nhow Frankfurt doesn't have any pool.
No, a spa isn't available at nhow Frankfurt.
Yes, nhow Frankfurt welcomes dogs.
Yes, parking facilities are available at nhow Frankfurt.
Yes, nhow Frankfurt has a gym.
Location Show Map
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Hotel in Frankfurt am Main
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From $106
