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Summary of reviewsHotel Freixo Douro Superior is nestled in the picturesque village of Freixo de Espada à Cinta, offering stunning views over the Douro Valley. Guests rave about its idyllic and peaceful setting, which is perfect for relaxation. The hotel's prime location, just a short walk from the town center, provides easy access to local attractions, restaurants, shops and cultural points of interest.
The accommodations are modern, comfortable and exceptionally clean with spacious rooms and large, comfortable beds. Many rooms feature beautiful views of the village or the Douro River, enhancing the overall guest experience. The only minor drawback noted is the occasional absence of amenities like kettles or coffee machines in some rooms.
The hotel staff receives high praise for their friendliness, hospitality and professionalism. The reception team, including standout individuals like Barbara, contribute to an inviting and comfortable atmosphere. The staff's multilingual abilities, especially in French, are appreciated, although some improvement in English language capability could enhance the experience further.
Guests highlight the exceptional breakfast offerings, noting the variety and quality of the buffet, which includes fresh pastries and options for those with dietary restrictions. The breakfast area with its lovely Transmontana landscape view adds to the dining experience. Some minor critiques include the quality of the coffee and a call for more fruit options.
The dining experience at the hotel's restaurant is described as high-quality with delicious dishes and delightful local wines. The attentive and friendly waitstaff contribute to an excellent service ambiance. Despite some minor suggestions for more local products and a broader menu variety, the restaurant is generally well-regarded for its divine cuisine and excellent quality-to-price ratio.
The hotel’s amenities, including an indoor pool, heated pool, sauna, Turkish bath and a well-equipped and clean gym, are frequently commended. The spa experience is particularly appreciated for its quality, soothing atmosphere and excellent price-to-quality ratio. However, some guests mention that the water temperature in the indoor pool could be warmer and that the gym can feel cramped when busy.
Cleanliness is a standout feature of Hotel Freixo Douro Superior with the hotel's meticulous attention to hygiene evident throughout. Guests appreciate the cleanliness of the rooms, general amenities and adherence to safety measures, including Covid protocols.
The hotel offers both indoor and outdoor pools that guests highlight for their beauty and splendid views, although the indoor pool’s colder water temperature is noted for improvement. The parking facilities, while secure and convenient, are often found to be insufficient for the number of rooms, leading to limited availability and some logistical challenges.
Families find Hotel Freixo Douro Superior to be an excellent choice with a welcoming atmosphere and spacious rooms that cater to family needs.
Overall, Hotel Freixo Douro Superior stands out for its exceptional location, breathtaking views, superb amenities and a high level of cleanliness and hospitality, making it a top choice for travelers seeking a serene and memorable retreat in one of Portugal’s most captivating regions.
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