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Summary of reviewsSporthotel Cristall offers guests a delightful experience, particularly appreciated for its beautiful and tranquil location in Fulpmes, making it an ideal starting point for nature hikes and family excursions. The setting combines serene mountain backdrops with convenient access to restaurants, playgrounds and ski resorts. The hotel's amenities, including a swimming pond and a modern spa, enhance the relaxing atmosphere, offering visitors numerous ways to unwind.
Guests consistently praise the breakfast for its quality and variety, describing it as diverse and delicious, catering to various dietary preferences. The dinner, while received positively by many for its presentation and variety, has mixed reviews regarding consistency and quality. Some find it lacks the refinement expected of a 4-star establishment.
The rooms are highlighted for their spaciousness, cleanliness and modern design, especially the balconies with picturesque views. Family apartments and the extensive children's area are particularly appreciated, adding to the hotel’s appeal for families. The hotel also receives high marks for its impeccable cleanliness and well-maintained facilities, reinforcing a welcoming and comfortable environment.
Staff at Sporthotel Cristall are frequently commended for their friendliness and attentiveness, contributing significantly to a pleasant stay. Their multilingual abilities and warm, accommodating nature make guests feel welcome, enhancing the overall experience. While the free Wi-Fi is acknowledged, it is noted to be inconsistent and unreliable, an area in need of improvement.
The spa facilities at Sporthotel Cristall are highly regarded, praised for their cleanliness and inviting design, providing a perfect retreat after a day of activities. The indoor pool receives positive feedback despite occasional mentions of its small size and temperature. The outdoor swimming pond and surrounding area are well-maintained, offering a scenic and relaxing escape.
Parking is generally convenient with free options available both outdoors and in an underground garage, although maneuvering can be challenging for larger vehicles. The hotel’s family-friendly amenities, including indoor play areas and child-centric offerings, make it a favored destination for families.
For ski enthusiasts, the hotel's location offers easy access to various ski areas with convenient shuttle services to nearby lifts, enhancing the ski trip experience. Guests appreciate perks such as free tickets for gondola rides and the inclusion of the Stubai gold card, adding value to their stay.
Overall, Sporthotel Cristall provides a pleasing blend of picturesque location, comfortable accommodations, friendly service and family-friendly amenities, making it a preferred choice for a relaxing and enjoyable holiday. Show more
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Categories
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Location of the pool:Outdoor pool
Pool surface size:80 m2
Pool minimum depth:1,50 m
Pool maximum depth:1,70 m
Pool maximum length:10 m
When is the pool open?07:00-22:00
Opening hours:07:00 - 22:00
The pool also has:
Waterfall
Around the pool, there are also available:
Showers
WC
Sunbeds
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Komfort Double Room with BalconyPlease note that any extra bed must be requested in advance.
Family Suite with BalconySpacious 2-bedroom suite with a separate living area and a large balcony with mountain views.
Please state the number and age of the children when booking. Please note that any extra bed must be requested in advance.
Double Room with Balcony and Mountain ViewTyrolean-style room with wooden furniture and a balcony overlooking the mountains.
Please note that any extra bed must be requested in advance.
Superior Double Room with Balcony and Mountain ViewSpacious, Tyrolean-style room with carpet flooring and wooden furniture. It offers views of the Stubai Glacier.
Please note that any extra bed must be requested in advance.
Superior SuiteThe fireplace is the standout feature of this suite. This spacious suite comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, an oven and a microwave. Boasting a balcony with garden views, this suite also features a coffee machine and a flat-screen TV with satellite channels. The unit has 5 beds.
Guest Reviews
8.3
Very Good
Location
Sporthotel Cristall boasts a top-notch location that guests rave about. Nestled in beautiful, tranquil surroundings, the hotel serves as a superb starting point for hikes, making it ideal for nature enthusiasts. The setting is both picturesque and peaceful, offering a perfect escape within the serene mountains and the charming town of Fulpmes. The immediate vicinity offers sufficient parking and easy access to various restaurants and famous spots, adding to the overall convenience.
Families with children will appreciate the nearby playground and the hotel's infrastructure, which includes a daily shuttle to the ski resort. The location combines the tranquility of a rural area with proximity to the village center, providing an optimal base for numerous excursions. The blend of beautiful nature and a quiet yet central position makes it ideal for a relaxing holiday. The hotel's amenities, such as the swimming pond and the spa area, further enhance the experience, offering spots for relaxation and rejuvenation.
Breakfast
The breakfast experience at Sporthotel Cristall is highly regarded by guests for its quality and variety. The breakfast buffet is frequently described as very good, diverse and delicious with an extensive selection that caters to a wide range of preferences. Many guests appreciate the fresh and meticulously arranged spreads, noting the wide array of egg dishes, breads, hot foods and drinks available. The food is consistently praised for being plentiful and full of diversity with options that satisfy different dietary needs, including those who do not eat pork.
While the majority of reviews are overwhelmingly positive, a few guests felt the breakfast could be more varied or found the selection somewhat limited on certain occasions. Nevertheless, the overall consensus points to a very good breakfast experience with numerous positive mentions of the delicious and well-prepared food. The combination of high-quality, varied options and the attentive and friendly staff contribute significantly to the excellent dining experience at Sporthotel Cristall.
Dinner
Dinner at Sporthotel Cristall receives a mixed array of feedback from guests. Many have praised the food, describing it as great, beautifully presented and offering a delicious variety. Highlights include an excellent kitchen and a notable 3-course evening menu, appreciated for its diversity and suitability for children. The evening meals often receive high marks for being tasty and well-presented with options for a buffet and additional courses, which some find very good. Guests also enjoy the opportunity to dine on the terrace, adding to the experience.
However, there are notable criticisms, primarily concerning consistency and quality. Some reviews mention that the dinner lacks the refinement expected of a 4-star establishment with repeated weekly menus and a monotonous selection that some found average or monotonous in taste. Specific concerns include meals being overly salty, served late for families and sometimes even not warm enough. The buffet-style service, especially for main courses and desserts, didn't meet the expectations for a 4-star hotel.
Overall, while many guests are satisfied with the dinner experience at Sporthotel Cristall, some believe it could benefit from more variety and attention to the high standards associated with its rating.
Rooms
Visitors of the Sporthotel Cristall praise the rooms for their spaciousness and cleanliness. Many guests found the rooms to be beautifully designed with modern touches and ample amenities. The balconies were a highlight, offering picturesque views of the surrounding mountains. Despite the generally positive feedback, there were occasional mentions of rooms not matching booking photos or having dated furnishings. However, these drawbacks were outweighed by the overall comfort and functionality of the accommodations. Families, in particular, appreciated the well-equipped family apartments and the extensive children's area. The hotel's indoor pool and free usage of nearby cable cars were noteworthy perks that added to a pleasant stay. Overall, the rooms met guests' expectations for a comfortable and enjoyable experience.
Beds
Guests at Sporthotel Cristall have shared varied experiences regarding the beds. Many praised the large, comfortable beds and found both the mattresses and pillows to be quite comfortable. Some guests highlighted that renovations included partially replaced mattresses, contributing to an improved sleeping experience. However, there were a notable number of comments about the beds being uncomfortable due to issues like saggy mattresses, creaking noises and hardness. Additionally, several guests mentioned that the pillows were too hard or flat, causing neck pain. Overall, while there were commendations for the comfort of some beds, consistency in bed quality seems to be an area that could benefit from further attention.
Cleanliness
Sporthotel Cristall stands out for its impeccable cleanliness and diligent maintenance. Guests consistently praise the spotless rooms and well-maintained facilities. The hotel, from its public areas to the individual rooms, exudes a high standard of cleanliness, creating a welcoming and comfortable environment for visitors. The rooms are large, comfortably furnished and receive thorough cleaning, contributing to the hotel's reputation as a very clean and well-organized property. The spa area also impresses with its cleanliness, offering plenty of towels and bathrobes for guest use. Additionally, the child-friendly atmosphere and clean pool further enhance the appeal of staying at this hotel, ensuring guests enjoy a hygienic and pleasant experience throughout their visit.
Staff
The reviews for Sporthotel Cristall consistently praise the exceptional quality of the staff. Guests describe the personnel as super friendly, nice and accommodating. The staff's helpful and attentive nature stands out with multiple mentions of their dedication and efficiency. Visitors particularly appreciate the warm and courteous attitude, noting that the staff were open to families with children and pets, making everyone feel welcome. The team's multilingual capabilities, particularly Hungarian staff members proficient in German and English, are also highlighted. Overall, the staff at Sporthotel Cristall are commended for their friendliness, attentiveness and their ability to ensure a pleasant and hassle-free stay for guests. Mrs. Bernadette received individual recognition for her kindness and helpfulness, contributing to the positive experience.
Wi-Fi
Sporthotel Cristall offers free Wi-Fi, but guest reviews highlight several issues with the connectivity. The Wi-Fi signal can sometimes be weak in the rooms and it tends to fluctuate, making it unreliable for continuous use. While complimentary, the internet can be slow and often does not work effectively throughout the hotel. There's a consensus that the Wi-Fi needs significant improvement, as it disconnects frequently and can be practically nonexistent in some areas of the hotel. Overall, the Wi-Fi situation at Sporthotel Cristall may not meet the expectations of guests needing a strong, consistent internet connection.
Spa
The spa at the Sporthotel Cristall receives high praise from guests for its exceptional facilities and overall cleanliness. The sauna area is frequently highlighted as great, contributing to a perfect setting for relaxation after a day of activities such as hiking. The wellness area is described as very nicely designed and inviting, encompassing comfortable loungers and a well-maintained indoor pool. Many reviewers appreciate the neatness and beauty of the spa, emphasizing it as ideal for unwinding. The wellness center is noted to be top-notch, absolutely excellent and equipped with every comfort, making it a wonderful amenity for both parents and guests seeking rejuvenation.
Pool
Sporthotel Cristall's pool facilities leave a lasting impression on guests, offering a mix of outdoor and indoor swimming options. The indoor pool, though sometimes noted as small and slightly chilly, is generally appreciated for its cleanliness and relaxing ambiance, especially in the evenings. Many guests highlight the well-maintained outdoor swimming pond and the beautiful surrounding area, enhancing their leisure experience.
Families particularly enjoy the hotel’s amenities, praising the fantastic children’s play area and the suitability of the pool for kids. The spa area complements the swimming facilities, providing a spacious and soothing environment for relaxation. Overall, the hotel's combination of indoor and outdoor pools, coupled with extensive recreation options, makes it a favored destination for guests seeking both activity and tranquility.
Parking
Sporthotel Cristall offers a variety of parking options that guests have found mostly positive. The hotel provides free parking both in front of the building and in an underground garage, which many found convenient and ample enough to meet their needs. Despite this, there are a few considerations for those with larger vehicles, as the underground garages can be narrow and cramped, making maneuvering somewhat tricky. Nevertheless, the general sentiment suggests that there’s plenty of parking available, whether it’s outdoor or covered. Guests particularly appreciated the convenience of having free parking available directly at the hotel with some describing the experience as leaving no wishes unfulfilled.
Family
Sporthotel Cristall stands out as an exceptionally family-friendly destination, particularly lauded for its child-centric amenities and activities. The hotel provides an inviting atmosphere with large, well-maintained pools and a fantastic sauna area. A distinct highlight for families is the indoor play area, which numerous guests found impressive and ideal for children of all ages. Additionally, the hotel offers functional play areas praised for their safety and entertainment value.
Parents appreciated the thoughtful touches such as pre-prepared baby beds and extended sleeper sofas. The hotel’s location is deemed excellent with convenient access to highways and nearby attractions, making it an ideal starting point for family excursions. The proximity to cable cars is a notable convenience for families interested in skiing or exploring the mountains.
Guests continuously complimented the friendly and accommodating staff, as well as the consistently good food. Adding to the family-friendly charm, the hotel does not just cater to humans; even pets are welcome, ensuring a more inclusive environment.
While most reviews spoke highly of the family-friendly atmosphere and services, there were occasional mentions of some room differences from what was booked, indicating a need for better alignment between expectations and reality. Nevertheless, the overall family-oriented approach and the wide range of kid-friendly facilities have cemented Sporthotel Cristall as an excellent choice for a family vacation.
Ski
Sporthotel Cristall is ideally situated for ski enthusiasts, boasting an excellent location that provides easy access to various ski areas. Guests frequently highlight the hotel’s convenient shuttle services, which include a friendly driver and private transfers to valley stations and ski slopes. These shuttles facilitate seamless travel to and from lifts, ensuring that ski trips are both effortless and enjoyable. The hotel's proximity to the Schlick2000 lift is particularly appreciated with guests finding it within walking distance.
Additionally, Sporthotel Cristall offers valuable perks such as a pass for select cable cars and free tickets for gondola rides to panoramic heights of 3000 meters, further enhancing the skiing experience. The inclusion of the Stubai gold card adds even more value, making it an attractive choice for a holiday combining quality and affordability. Overall, Sporthotel Cristall receives high marks for its excellent location and comprehensive amenities aimed at making any skiing holiday both enjoyable and convenient.
4 Star
Sporthotel Cristall is a well-maintained property, boasting spacious and beautiful bedrooms that many guests appreciate. One might occasionally miss a few small comforts, but overall, the hotel presents a 4-star package with matching facilities. While the decor may feel dated to some, others view it as a charming aspect of the property. Opinions are divided about the organization and service quality with some feeling it does not consistently meet the high standards typically associated with Tyrolean hospitality. However, for those seeking a serene and spacious accommodation, Sporthotel Cristall remains a noteworthy option.
Yes, Sporthotel Cristall has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Sporthotel Cristall.
Yes, Sporthotel Cristall welcomes dogs.
Yes, parking facilities are available at Sporthotel Cristall.