Gamboa Rainforest Reserve
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Summary of reviewsGamboa Rainforest Reserve offers a captivating experience deeply rooted in its exceptional location within the lush rainforest. This prime setting provides stunning views of Lake Gatun and the Chagres River, creating a tranquil escape from city noise while allowing easy access to natural attractions like Soberanía National Park and the Panama Canal. Nature enthusiasts can immerse in the rainforest ecosystem with activities such as hiking, bird watching and visits to the nearby Sloth Sanctuary and zipline tours. The serene surroundings, abundant wildlife and plethora of day expeditions make it an appealing destination for both nature lovers and adventure seekers.
The breakfast experience stands out with an extensive and varied buffet praised for its fresh fruits, baked goods, hot dishes and a well-received egg station. The hearty and delicious options cater to diverse tastes, surpassing many guests’ expectations. Despite occasional inconsistencies, particularly on weekdays, the breakfast generally sets a positive tone with its quality and the scenic views from the dining area enhancing the overall meal experience.
Dinner at the reserve garners mixed reviews. While the food quality and variety, especially during the Christmas buffet, receive commendation, many feel the meals are overpriced with a limited and sometimes repetitive selection. Service speed at certain dining spots also draws criticism, though the buffet can cater well to different tastes when at its best.
Rooms in the reserve offer spacious comfort with stunning balcony views, often equipped with hammocks perfect for appreciating sunrises and sunsets. Cleanliness is generally satisfactory, though improvements are needed due to occasional reports of mold, dampness and outdated furnishings. Despite minor maintenance issues, the room’s charm and the beautiful, albeit old-fashioned, decor provide a memorable experience.
Cleanliness overall is a mixed bag with some areas receiving praise for being tidy while other aspects need more consistent upkeep, such as mold in rooms and on AC units. Both general maintenance and deeper cleaning are required to meet guest expectations consistently.
Staff at the Gamboa Rainforest Reserve receives high marks for their friendliness and professionalism. Many guests appreciate the kind, helpful and solution-oriented approach of team members, enhancing the overall guest experience. While there are some areas for improvement in terms of reception attentiveness and language barriers, the staff's dedication remains a key asset for the hotel.
The hotel's wifi service varies with some guests finding it reliable and others encountering issues, particularly iPhone users. The lack of free wifi and connectivity problems in rooms are noted issues, although the internet speed is satisfactory for some.
Spa facilities and services, including massages and manicures, generally provide a relaxing and enjoyable experience. However, there are occasional concerns about the spa's availability and staffing, suggesting that improvements in consistency could better serve guests.
The pool is a standout feature, often complimented for its large size, cleanliness and serene atmosphere. While some maintenance issues and occasional lack of facilities like sun loungers are noted, the pool remains a favored spot for relaxation and family fun.
The Gamboa Rainforest Reserve is family-friendly, offering activities and facilities that entertain both children and adults. The spacious grounds, kid-friendly staff and engaging activities such as night tours and safaris contribute to a memorable family experience.
The comfort of the beds is frequently praised with guests highlighting the cozy and luxurious feeling provided by the large and clean bedding, which supports a restful night's sleep.
Overall, while the Gamboa Rainforest Reserve positions itself as a four-star hotel and largely meets this expectation with clean facilities and engaging activities, improvements in room maintenance and service could further enhance the guest experience. The hotel's comfortable environment and attention to accessibility make it a well-regarded destination despite the areas highlighted for enhancement.
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The breakfast experience stands out with an extensive and varied buffet praised for its fresh fruits, baked goods, hot dishes and a well-received egg station. The hearty and delicious options cater to diverse tastes, surpassing many guests’ expectations. Despite occasional inconsistencies, particularly on weekdays, the breakfast generally sets a positive tone with its quality and the scenic views from the dining area enhancing the overall meal experience.
Dinner at the reserve garners mixed reviews. While the food quality and variety, especially during the Christmas buffet, receive commendation, many feel the meals are overpriced with a limited and sometimes repetitive selection. Service speed at certain dining spots also draws criticism, though the buffet can cater well to different tastes when at its best.
Rooms in the reserve offer spacious comfort with stunning balcony views, often equipped with hammocks perfect for appreciating sunrises and sunsets. Cleanliness is generally satisfactory, though improvements are needed due to occasional reports of mold, dampness and outdated furnishings. Despite minor maintenance issues, the room’s charm and the beautiful, albeit old-fashioned, decor provide a memorable experience.
Cleanliness overall is a mixed bag with some areas receiving praise for being tidy while other aspects need more consistent upkeep, such as mold in rooms and on AC units. Both general maintenance and deeper cleaning are required to meet guest expectations consistently.
Staff at the Gamboa Rainforest Reserve receives high marks for their friendliness and professionalism. Many guests appreciate the kind, helpful and solution-oriented approach of team members, enhancing the overall guest experience. While there are some areas for improvement in terms of reception attentiveness and language barriers, the staff's dedication remains a key asset for the hotel.
The hotel's wifi service varies with some guests finding it reliable and others encountering issues, particularly iPhone users. The lack of free wifi and connectivity problems in rooms are noted issues, although the internet speed is satisfactory for some.
Spa facilities and services, including massages and manicures, generally provide a relaxing and enjoyable experience. However, there are occasional concerns about the spa's availability and staffing, suggesting that improvements in consistency could better serve guests.
The pool is a standout feature, often complimented for its large size, cleanliness and serene atmosphere. While some maintenance issues and occasional lack of facilities like sun loungers are noted, the pool remains a favored spot for relaxation and family fun.
The Gamboa Rainforest Reserve is family-friendly, offering activities and facilities that entertain both children and adults. The spacious grounds, kid-friendly staff and engaging activities such as night tours and safaris contribute to a memorable family experience.
The comfort of the beds is frequently praised with guests highlighting the cozy and luxurious feeling provided by the large and clean bedding, which supports a restful night's sleep.
Overall, while the Gamboa Rainforest Reserve positions itself as a four-star hotel and largely meets this expectation with clean facilities and engaging activities, improvements in room maintenance and service could further enhance the guest experience. The hotel's comfortable environment and attention to accessibility make it a well-regarded destination despite the areas highlighted for enhancement.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled deep within the lush rainforest, Gamboa Rainforest Reserve boasts an exceptional location that appeals to nature lovers and adventurers alike. Guests are consistently impressed by its setting amidst the natural wonders of the jungle with views of Lake Gatun and the Chagres River enhancing the tranquil atmosphere. The hotel's proximity to various activities is another highlight—stay here and access the Sloth Sanctuary, zipline tours, free night tours and bike rentals. Trails for hiking and bird watching are just steps away, making it easy to immerse oneself in the rainforest ecosystem. The setting also provides a serene escape, far removed from the noise of the city, yet conveniently close to nature reserves like Soberanía National Park and the Panama Canal. The stunning views, abundant wildlife and opportunities for day expeditions ensure this destination offers a unique and enriching experience for all visitors.
The breakfast experience at Gamboa Rainforest Reserve receives overwhelmingly positive feedback. Guests frequently praise the extensive selection and variety of the breakfast buffet, highlighting the abundance of fresh fruits, baked goods and hot dishes. Many appreciate the inclusion of an egg station and commend the hearty, plentiful and delicious options available. The buffet-style setup is noted for being very good with a wide array of Panamanian food and a diverse spread that caters to different tastes.
Several reviews specifically mention the quality and completeness of the breakfast, often remarking on its excellence and how it exceeded expectations. Visitors also enjoy the beautiful views from the restaurant, adding a scenic element to their dining experience.
However, a few guests noted inconsistencies, particularly on weekdays with reports of limited quantity and variety on certain days. Some felt that the breakfast was not fully stocked early in the morning and a minority of reviewers found the options too basic or not worth the price.
Overall, the breakfast at Gamboa Rainforest Reserve is highly regarded with most guests appreciating the extensive, varied and delicious offerings that set a positive tone for their day in the rainforest.
Guests at the Gamboa Rainforest Reserve have varied experiences regarding the hotel's dining options with a significant focus on the quality, variety and cost of dinner. On the positive side, many patrons found the dinner to be delicious and several praised the buffet for its variety and ability to cater to different tastes. The food quality received commendations with descriptors such as tasty, very good and surprisingly delicious being frequently mentioned. The Christmas buffet, in particular, garnered positive feedback for being very good.
However, there are notable criticisms, primarily regarding the cost and value for money. Many guests felt the meals were overpriced, especially considering the limited and sometimes repetitive selection on offer. Some noted that the evening buffet was not particularly diverse or balanced with instances of cold or unappetizing items. Others mentioned that while the food tasted good, the overall dining experience did not justify the expense with some diners finding the prices exorbitant.
Service speed at certain dining spots, like the Monkey Bar, also drew criticism for being slow and some guests were disappointed with the limited dining options available on site.
Overall, while the food at Gamboa Rainforest Reserve can be delicious and varied, potential diners should be prepared for higher prices and possibly mixed experiences in terms of service and selection.
Nestled in the heart of the rainforest, Gamboa Rainforest Reserve offers a mixed bag of experiences regarding its rooms. The accommodations are undeniably spacious, providing plenty of room to unwind. Many guests highlight the amazing views from their balconies, often equipped with cozy hammocks, which offer a perfect vantage point for picturesque sunrises and sunsets over the river or lake.
Cleanliness standards generally appear satisfactory with numerous mentions of clean rooms and bathrooms. The air conditioning, while providing relief from the tropical heat, is frequently noted for being quite noisy and some guests have reported maintenance issues and outdated furnishings that detract from the overall experience. Several rooms could benefit from a fresh coat of paint and more modern amenities to enhance comfort.
The hotel's architecture and interiors are often described as beautiful, albeit old-fashioned. While some find charm in the dated decor, others feel the need for an update is pressing. Specific complaints mention moldy smells, dampness and occasional rodent issues, which indicate a need for better upkeep and thorough cleaning.
Despite some negative feedback regarding the state of the rooms, the overall setting of the resort, combined with the large and comfortable accommodations, can still provide a memorable stay, especially for nature enthusiasts looking to soak in the beauty of the Panamanian rainforest.
The Gamboa Rainforest Reserve offers a delightful sleeping experience with numerous guests highlighting the comfort of the beds. Visitors frequently mention the beds being comfortable, cozy and even fantastic, contributing to restful nights. The mattresses are praised for being large and comfy with many enjoying the luxurious feel of kingsize beds. Clean linen and good bedding quality further enhance the positive feedback. Although a few concerns regarding bed maintenance and cleanliness have been noted, the overall sentiment remains positive, emphasizing the comfort and coziness of the bedding provided.
Gamboa Rainforest Reserve offers a mixed experience when it comes to cleanliness. While many guests found the hotel clean and tidy, including the reception area and some rooms and bathrooms, others encountered issues. Some rooms were praised for being surprisingly clean and comfy with clean bedding and spacious layouts and the pool area often received positive remarks for its cleanliness.
However, various reviews pointed out areas where cleanliness and maintenance needed improvement. Guests mentioned mold in rooms and by the AC ducts, dirty and run-down facilities and unclean toilets. There were also comments about damp sheets, sticky surfaces and moldy smells in certain rooms. The general consensus suggests that while some areas and amenities were kept clean, more consistent and thorough cleaning is required across the hotel. Moreover, the green areas and common facilities need better upkeep and maintenance and ongoing refurbishments.
In summary, Gamboa Rainforest Reserve has potential but requires significant improvements in cleanliness and upkeep to meet guest expectations consistently.
The Gamboa Rainforest Reserve boasts a team of generally friendly and accommodating staff, contributing significantly to the overall guest experience. Guests frequently note the professionalism and attentiveness displayed by staff members in various areas of the hotel. Many travelers have praised the exceptionally kind and helpful behavior of the personnel, often highlighting their willingness to go out of their way to ensure an enjoyable stay.
Team members at the hotel's desks are particularly appreciated for their friendly and supportive approach. A standout mention includes Edmundo, recognized for his solution-oriented assistance. Additionally, the tour guides and breakfast waiters received commendations for their fantastic service.
However, there are areas marked for improvement, including occasional issues with reception staff, varying levels of attentiveness and some instances of language barriers with certain staff not speaking English well. There were also remarks about some employees appearing disinterested or more focused on their phones than on guest service.
Despite these occasional lapses, the majority of the feedback highlights the staff as a key asset of the Gamboa Rainforest Reserve, praised for their exceptional friendliness and dedication to providing excellent service.
While staying at Gamboa Rainforest Reserve, guests have had varied experiences with the hotel's wifi service. Some guests have found that the wifi worked well throughout most of the hotel with good internet speed reported by a few. However, there were several complaints about the wifi being poor, unreliable and particularly problematic for iPhone users. Some reviews mentioned that there is no free wifi available and that there is an option for safe wifi at a high daily cost. Issues with internet connectivity in rooms were also reported and often not resolved even after being brought to the staff's attention. Additionally, there were comments about slow service and minimal wifi coverage in certain areas of the hotel.
The Gamboa Rainforest Reserve offers a variety of spa services, including massage and manicure options, complemented by good spa facilities. Although the hotel spa is often praised as top-notch with great massages and a relaxing atmosphere, there have been instances where guests found the spa closed when they wished to use it. While the steam room adds to the experience, it's worth noting that staffing can be limited with perhaps only one person available at times. Overall, the wellness offerings provide a satisfying experience, but there are areas for improvement in availability and consistency.
The pool at Gamboa Rainforest Reserve stands out as a prominent feature of the hotel, receiving high praise for its size, cleanliness and overall appeal. Guests frequently use terms like large, huge, wonderful and phenomenal to describe it. The surrounding garden area by the lake adds to the pool's charm, creating a serene environment for relaxation.
The pool area is spacious with a pleasant atmosphere, including amenities like a bar and live music activities that enhance the guests' experience. However, some reviews indicate that maintenance and cleanliness of the pool area can be inconsistent. Issues such as mold, dirty water and occasional renovations have been noted, as well as a lack of sun loungers, shower facilities and consistent bartending services.
Despite these challenges, the pool remains a highlight for many guests, providing a great spot for swimming, chilling and family fun. Overall, the pool at Gamboa Rainforest Reserve offers a largely enjoyable experience, though some improvements could further enhance its appeal.
The Gamboa Rainforest Reserve is hailed as an excellent destination for families, offering a variety of activities that ensure both children and adults have a memorable stay. The hotel boasts great facilities, including a family loft suitable for two children and a family room equipped with a pool table and ping pong. The atmosphere is distinctly family-focused, making it a perfect place for families looking to unwind and explore together.
Children particularly enjoy the pool and the hotel staff are noted for being kid-friendly. The resort provides numerous engaging activities, such as live music and exhibitions, which captivate young minds and keep everyone entertained. There are also unique experiences like night tours and safaris, which add an adventurous edge to the stay and make it fun for kids and adults alike.
The spacious and beautiful property is specially designed with family enjoyment in mind, from the well-arranged family rooms to the plethora of activities available within the resort. Families can spend time together on trips to the rainforest or simply relax within the serene forest environment, leaving everyone happy and satisfied.
Gamboa Rainforest Reserve positions itself as a four-star hotel and has a variety of offerings that mostly align with this rating. The hotel stands out for its cleanliness with both the infrastructure and pool area being noted as clean and inviting. Guests frequently mention that the ambiance is perfect for relaxation and the large, well-maintained pool enhances the overall experience.
The facilities provide diverse activities that guests enjoy over extended stays. However, while the hotel has numerous four-star amenities and certainly feels like a four-star venue in many aspects, there are areas of concern. The rooms, despite being nice, suffer from inadequate maintenance, which some guests believe negatively affects their experience. Additionally, the service requires improvement to fully meet the expectations of a four-star establishment.
Overall, while Gamboa Rainforest Reserve delivers a generally satisfactory four-star experience with clean facilities and relaxing environments, there is a consensus that better maintenance and enhanced service could elevate it further.
The Gamboa Rainforest Reserve generally caters well to guests with disabilities with many facilities being prepared for individuals with reduced mobility. The hotel itself is comfortable and easily reachable, particularly via an Uber ride. Most areas within the hotel are accessible with specific commendation for all kinds of tours being inclusive. However, there are a few notable limitations, such as having only one functioning elevator, which can result in queues in the lobby and accessibility issues in the library. Despite these minor drawbacks, the overall experience for those requiring accessible accommodations is positive.
The Gamboa Rainforest Reserve boasts a highly praised outdoor pool that guests consistently describe as large, clean and well-maintained. The pool area is notably spacious and features a bar for added convenience and enjoyment, allowing guests to savor cocktails while they relax poolside. The pool itself is substantial enough to accommodate both avid swimmers and those simply looking to unwind, offering the perfect depth and plenty of room. Visitors also appreciate the additional kids pool, ensuring that there is something for every member of the family. The setting of the outdoor pool is not only luxurious but also offers beautiful views, contributing to an overall enjoyable and magnificent experience.
Nestled in a tranquil and secluded location, Gamboa Rainforest Reserve offers an idyllic retreat for couples seeking a romantic escape. The resort boasts romantic views of the lake, particularly enchanting at sunset, which enhances the setting's natural charm. Each balcony provides a personal hammock, perfect for intimate moments while listening to the calming sounds of the jungle. The environment exudes romance, from the quiet, spacious surroundings to the thoughtful touches, such as special surprises for anniversaries. This makes it an ideal destination for a perfect romantic getaway, marked by peace, wonder and a close connection with nature.
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Location
Breakfast
Several reviews specifically mention the quality and completeness of the breakfast, often remarking on its excellence and how it exceeded expectations. Visitors also enjoy the beautiful views from the restaurant, adding a scenic element to their dining experience.
However, a few guests noted inconsistencies, particularly on weekdays with reports of limited quantity and variety on certain days. Some felt that the breakfast was not fully stocked early in the morning and a minority of reviewers found the options too basic or not worth the price.
Overall, the breakfast at Gamboa Rainforest Reserve is highly regarded with most guests appreciating the extensive, varied and delicious offerings that set a positive tone for their day in the rainforest.
Dinner
However, there are notable criticisms, primarily regarding the cost and value for money. Many guests felt the meals were overpriced, especially considering the limited and sometimes repetitive selection on offer. Some noted that the evening buffet was not particularly diverse or balanced with instances of cold or unappetizing items. Others mentioned that while the food tasted good, the overall dining experience did not justify the expense with some diners finding the prices exorbitant.
Service speed at certain dining spots, like the Monkey Bar, also drew criticism for being slow and some guests were disappointed with the limited dining options available on site.
Overall, while the food at Gamboa Rainforest Reserve can be delicious and varied, potential diners should be prepared for higher prices and possibly mixed experiences in terms of service and selection.
Rooms
Cleanliness standards generally appear satisfactory with numerous mentions of clean rooms and bathrooms. The air conditioning, while providing relief from the tropical heat, is frequently noted for being quite noisy and some guests have reported maintenance issues and outdated furnishings that detract from the overall experience. Several rooms could benefit from a fresh coat of paint and more modern amenities to enhance comfort.
The hotel's architecture and interiors are often described as beautiful, albeit old-fashioned. While some find charm in the dated decor, others feel the need for an update is pressing. Specific complaints mention moldy smells, dampness and occasional rodent issues, which indicate a need for better upkeep and thorough cleaning.
Despite some negative feedback regarding the state of the rooms, the overall setting of the resort, combined with the large and comfortable accommodations, can still provide a memorable stay, especially for nature enthusiasts looking to soak in the beauty of the Panamanian rainforest.
Beds
Cleanliness
However, various reviews pointed out areas where cleanliness and maintenance needed improvement. Guests mentioned mold in rooms and by the AC ducts, dirty and run-down facilities and unclean toilets. There were also comments about damp sheets, sticky surfaces and moldy smells in certain rooms. The general consensus suggests that while some areas and amenities were kept clean, more consistent and thorough cleaning is required across the hotel. Moreover, the green areas and common facilities need better upkeep and maintenance and ongoing refurbishments.
In summary, Gamboa Rainforest Reserve has potential but requires significant improvements in cleanliness and upkeep to meet guest expectations consistently.
Staff
Team members at the hotel's desks are particularly appreciated for their friendly and supportive approach. A standout mention includes Edmundo, recognized for his solution-oriented assistance. Additionally, the tour guides and breakfast waiters received commendations for their fantastic service.
However, there are areas marked for improvement, including occasional issues with reception staff, varying levels of attentiveness and some instances of language barriers with certain staff not speaking English well. There were also remarks about some employees appearing disinterested or more focused on their phones than on guest service.
Despite these occasional lapses, the majority of the feedback highlights the staff as a key asset of the Gamboa Rainforest Reserve, praised for their exceptional friendliness and dedication to providing excellent service.
Wi-Fi
Spa
Pool
The pool area is spacious with a pleasant atmosphere, including amenities like a bar and live music activities that enhance the guests' experience. However, some reviews indicate that maintenance and cleanliness of the pool area can be inconsistent. Issues such as mold, dirty water and occasional renovations have been noted, as well as a lack of sun loungers, shower facilities and consistent bartending services.
Despite these challenges, the pool remains a highlight for many guests, providing a great spot for swimming, chilling and family fun. Overall, the pool at Gamboa Rainforest Reserve offers a largely enjoyable experience, though some improvements could further enhance its appeal.
Family
Children particularly enjoy the pool and the hotel staff are noted for being kid-friendly. The resort provides numerous engaging activities, such as live music and exhibitions, which captivate young minds and keep everyone entertained. There are also unique experiences like night tours and safaris, which add an adventurous edge to the stay and make it fun for kids and adults alike.
The spacious and beautiful property is specially designed with family enjoyment in mind, from the well-arranged family rooms to the plethora of activities available within the resort. Families can spend time together on trips to the rainforest or simply relax within the serene forest environment, leaving everyone happy and satisfied.
4 Star
The facilities provide diverse activities that guests enjoy over extended stays. However, while the hotel has numerous four-star amenities and certainly feels like a four-star venue in many aspects, there are areas of concern. The rooms, despite being nice, suffer from inadequate maintenance, which some guests believe negatively affects their experience. Additionally, the service requires improvement to fully meet the expectations of a four-star establishment.
Overall, while Gamboa Rainforest Reserve delivers a generally satisfactory four-star experience with clean facilities and relaxing environments, there is a consensus that better maintenance and enhanced service could elevate it further.
Accessible
Outdoor Pool
Romantic
Yes, Gamboa Rainforest Reserve has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Gamboa Rainforest Reserve.
Yes, Gamboa Rainforest Reserve welcomes dogs.
No, parking facilities aren't available at Gamboa Rainforest Reserve.
No, Gamboa Rainforest Reserve doesn't have a gym.
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