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Summary of reviewsHoliday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, offers guests a highly positive experience characterized by excellent amenities and outstanding service. The location stands out for its convenience, being just off the 401 highway and close to various attractions such as the Thousand Islands boat tour and a golf course. This makes it an ideal base for exploring the region, enhanced by the peaceful ambiance despite its proximity to the main road.
Guests consistently praised the hotel's breakfast offerings as hearty, delicious and varied, featuring eggs, sausage, breakfast potatoes, fruits, cereals and a selection of juices. The breakfast buffet is well-maintained and generously stocked, although a few guests suggested extending the breakfast hours and adding more variety.
The rooms are highly regarded for their cleanliness, modern design and spaciousness. Visitors appreciate the updated amenities and the tranquil environment, making it suitable for both families and individual travelers. The inclusion of a complete breakfast in the room rate adds to the overall value, making the stay even more appealing.
Cleanliness is a notable strength of this hotel. Both the rooms and common areas are praised for their immaculate condition. The pool and sauna are also well-maintained, contributing to the hotel’s reputation as a clean and safe place to stay.
The staff at Holiday Inn Express Hotel & Suites 1000 Islands receive glowing reviews for their friendliness, helpfulness and attentiveness. Visitors often mention the excellent service provided, from reception to the breakfast area, emphasizing the welcoming atmosphere created by the team.
While the pool area receives mixed reviews with some noting the water temperature could be warmer and the pool size being somewhat small, it still provides a pleasant amenity for guests. Additionally, the ample and free parking on-site is highly appreciated, adding to the convenience of the stay.
The comfortable bedding and quality mattresses also enhance the guest experience, contributing to a restful night’s sleep. Despite the hotel being somewhat pricier than other options in the area, the clean environment, excellent room amenities and hearty breakfast options justify the cost for many visitors.
In summary, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque excels in offering a clean, comfortable and convenient stay, supported by exceptional staff and comprehensive amenities, making it a top choice for travelers visiting the Thousand Islands region. Show more
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Categories
Resort with EV Charging Stations
Resort near Golf Courses
Resort for Honeymoon
Dog Friendly Resort
Resort with Swimming Pool
Heated Pool Indoor Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open?All year
Opening hours:07:00 - 22:00
Around the pool, there are also available:
Showers
Changing facilities
Towels
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG
Standard RoomBed type preferences are based on availability and cannot be guaranteed.
Standard Queen Room with Two Queen BedsFree Wi-Fi and a flat-screen TV is offered in this room. A microwave, fridge and coffee maker are included.
Standard Queen Room with Two Queen Beds - Non-SmokingThis room offers a park view.
Standard King RoomThis room offers a 42-inch flat-screen TV.
One-Bedroom King SuiteOffers a fireplace, spa bath, wet bar, 2 TVs and living room with a sofa bed.
Specialty RoomGuests will have a special experience as this double room provides a fireplace. The double room offers air conditioning and a carpeted floor. The unit has 1 bed.
Suite - Mobility Access Roll in Shower/Non-SmokingThis suite features a fireplace. The suite features air conditioning and a carpeted floor. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in a convenient location, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque offers easy access off the 401 highway, making it an ideal base for exploring the stunning Thousand Islands. With its proximity to the Thousand Islands boat tour, helicopter flight providers and a golf course, guests can effortlessly enjoy a range of outdoor activities. The hotel's setting is both nice and quiet, providing a peaceful retreat just off the main road, while being close to the downtown area, supermarkets and various amenities.
Biking enthusiasts will appreciate the hotel's prime location near the waterfront trail, perfect for scenic rides. The hotel also boasts clean rooms and very friendly, accommodating staff, ensuring a comfortable stay. With excellent access to food and other recreational amenities, this hotel stands out as a top choice for visitors looking to explore the Thousand Islands region.
Breakfast
Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, consistently receives positive remarks for its breakfast offerings. Words such as amazing, hearty, delicious, very good and excellent frequently describe the morning meal experience. Guests appreciate the varied and plentiful options, highlighting a selection that includes eggs, sausage, breakfast potatoes, fruits, cereals and a variety of juices.
The breakfast buffet is noted for being generous and well-maintained with the facilities kept clean. The hot food options, in particular, receive accolades for being served at appropriate temperatures. Visitors agree that the selection meets the standards of the hotel, making it a fulfilling and tasty start to the day.
Despite the acclaim, some guests point out areas for improvement. A few reviews suggest extending the breakfast hours past 9:30 AM to accommodate late risers. Others mention the need for greater variety, describing the breakfast as decent but somewhat industrial.
Overall, the breakfast offering aligns with the hotel's standards, supported by friendly staff and well-maintained facilities, making it a solid choice for travelers seeking a comfortable stay with a satisfying morning meal.
Rooms
The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, consistently impresses guests with its clean, modern and spacious rooms. Reviews highlight the comfort and size of the rooms, making them ideal for both families and individual travelers. Many visitors appreciate the clean and updated amenities with several noting that the rooms are pleasant and provide a tranquil environment.
The staff at the hotel receive commendations for their friendly and helpful nature, contributing to an overall positive experience. Guests frequently mention the hotel's quality, which aligns with the trusted Holiday Inn brand, ensuring reliable standards without any unpleasant surprises. The added advantage of a complete breakfast included in the room rate enhances the overall value for money.
Whether opting for a suite with a king-size bed or a standard room, guests are sure to find comfort in the generous space and excellent bedding. Despite an occasional slip in cleanliness noted by a few, the general consensus is of well-maintained and comfortable accommodations.
Beds
Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, receives positive reviews for its bedding and mattresses, frequently highlighted as comfortable and of good quality. Guests appreciated the clean, spacious rooms with high ceilings and found the beds to be very comfortable, often mentioning the variety of pillows provided. Although some found the mattresses slightly less comfortable than expected, the overall consensus points to a restful and pleasant sleeping experience. The bedding is also often described as very good, adding to the comfort of guests. While the hotel is noted by some as slightly overpriced, the clean environment, excellent room amenities and hearty breakfast options contribute to a highly satisfactory stay.
Cleanliness
Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, is consistently praised for its exceptional cleanliness. Guests frequently highlight the immaculate condition of both the rooms and common areas, noting that the rooms are not only very clean but also spacious and comfortable. The showers, pool and sauna all meet high standards of cleanliness, ensuring a pleasant experience across various amenities.
Cleanliness is a recurring theme with many reviewers emphasizing how well-maintained and safe the hotel feels, especially important in the current health climate. The rooms reportedly smell fantastic and fresh, adding to the overall comfortable stay. Visitors appreciate the consistent upkeep of the entire facility, including the exterior areas.
The staff have also garnered positive feedback for their efforts in maintaining high cleanliness standards, contributing to a welcoming environment. While some guests found the hotel a bit pricier compared to other options in the area, the level of cleanliness and comfort often justifies the cost for many.
The cleanliness of the hotel, coupled with its clean and well-cared-for ambiance, solidifies its reputation as a trustworthy and pleasant place to stay in the 1000 Islands region.
Staff
The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, consistently impresses guests with its exceptional staff. Reports highlight the friendly, kind and attentive nature of the team, making every visitor feel welcome from the moment they arrive. The service provided is described as excellent and accommodating with staff frequently going above and beyond to assist guests.
A standout feature is the helpfulness of the employees with particular praise for the reception desk staff who are always ready to provide excellent tips and advice. Notably, there is a German-speaking receptionist who has received commendations for their exceptional service.
Guests also highlight the pleasant nature of the staff during breakfast service and their willingness to solve any problems swiftly. The overall experience is marked by exceedingly friendly interactions, contributing to the hotel’s inviting atmosphere. Clean rooms complement the superb service with management and staff ensuring a spotless environment.
In summary, the devoted and amiable staff at the Holiday Inn Express Hotel & Suites 1000 Islands enhance the guest experience through consistent friendliness, helpfulness and a welcoming aura.
Pool
The pool area at the Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG, offers a mixed experience. Guests appreciate having access to a swimming pool and sauna, which many find very nice and of good quality. Positive remarks highlight the pool's availability and the pleasant swim area, where the shallow end is just three feet deep. However, some guests noted that the indoor pool's temperature was too cold and a warmer setting would have been preferable. Additionally, a few remarked on the pool's small size and cleanliness issues. Despite some criticisms, the overall facility, including its friendly staff and clean rooms, provides guests with a generally enjoyable stay.
Parking
The 'Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG' offers a satisfying parking experience for its guests. Visitors consistently highlight the ample availability of free parking on-site. With plenty of spacious parking spaces, guests can easily find a spot at any time. Despite the parking area being described as dull, the convenience and cost-free nature of the parking are greatly appreciated.
Yes, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG.
Yes, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG.
Yes, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque by IHG has a gym.