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Summary of reviewsNestled in the quaint village of Gangelt, Mercator-Hotel offers a serene and central locale perfect for a peaceful retreat and convenient access to neighboring attractions like Maastricht and Aachen. The hotel’s charming setting in an old school building, right by the church and close to small restaurants, complements its spacious and tidy rooms. While it's a bit far for events like Pinkpop, guests appreciate its beautiful, tranquil surroundings and convenient local transport connections.
The breakfast service stands out with its satisfying, varied offerings, frequently described as excellent, beautifully arranged and plentiful. Despite a few noting it as just okay, most guests find the continental breakfast with generous portions a highlight of their stay. Dinner at the hotel’s restaurant consistently receives high praise for its delicious cuisine, variety and atmosphere, making it a memorable dining experience. Guests particularly commend the excellent dining options and quality food, deeming dinner a significant highlight.
Rooms at Mercator-Hotel are well-received for their cleanliness and spaciousness. Guests often describe them as spotless and comfortable with beautifully decorated interiors. Although some mention occasional dustiness and smaller-than-expected rooms, the overall impression remains positive. However, the availability of hotel amenities can be a drawback, particularly as key facilities like the pool, restaurant and bar are closed on Mondays.
The hotel excels in cleanliness, consistently impressing guests with its well-maintained and welcoming environment. Any minor issues, such as slight cleanliness lapses, do not significantly detract from the high standards observed throughout.
The Mercator-Hotel staff are a notable asset, frequently commended for their friendliness, professionalism and helpfulness. Guests often highlight the attentive and accommodating nature of the team, noting that their warm welcome and continuous assistance enhance the overall experience. This exceptional service spans from the reception to the cleaning staff, ensuring a memorable and comfortable stay.
Beds at Mercator-Hotel generally receive positive reviews for their comfort, contributing to restful nights for guests. Aside from an isolated mention of a minuscule bed, the majority find the beds to be of nice quality and conducive to a comfortable sleep.
In summary, Mercator-Hotel offers a tranquil and charming stay with excellent service, delicious breakfast and dinner options and clean, spacious rooms, making it a delightful choice for travelers seeking both relaxation and convenience. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Indoor Pool
Room Types
Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The single room features carpeted floors, a seating area with a flat-screen TV, soundproof walls, a minibar, as well as a wardrobe. The unit offers 1 bed.
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible double room features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in the quaint village of Gangelt, the Mercator-Hotel is a gem for those seeking a serene and central locale. The hotel's quiet area offers a peaceful retreat, perfect for relaxation or as a base for bike tours to neighboring Netherlands. The central location within the village ensures everything is easily accessible with local transport connections making it convenient to reach Maastricht or Aachen quickly.
This cozy hotel, occupying an old school building, is appreciated for its beautiful, central setting right by the church and proximity to small restaurants. The spacious and tidy rooms, coupled with friendly personnel, enhance the overall experience. Despite its peaceful demeanor, the hotel's location is practical, fitting various travel needs, though it's noted that it might be too far for visitors attending events like Pinkpop. Overall, Mercator-Hotel's beautiful and tranquil surroundings provide an ideal spot for both leisurely explorations and convenient access to nearby attractions.
Breakfast
At Mercator-Hotel, guests seem to consistently enjoy the breakfast offerings. Many comments highlight the breakfast as very good, satisfying and varied with some describing it as excellent and great. The breakfast is also noted for being beautifully arranged and extensive. Reviewers appreciate the quality and selection, calling it both plentiful and delicious. The continental breakfast included with stays receives positive remarks for its generous portions and simple yet tasty options. While a few found the breakfast just okay or underwhelming, the majority found it to be a highlight of their stay, consistently noting the good quality and variety available. Overall, Mercator-Hotel’s breakfast service appears to leave a positive impression on its guests.
Dinner
The dinner experience at Mercator-Hotel consistently receives high praise from guests. Numerous reviews highlight the very good cuisine and the delicious meals served at the restaurant. The menu offers a variety of tasty and delicious options, often described as excellent and worth recommending, particularly noting the delectable meat and vegetables. The atmosphere for dinner also adds to the overall enjoyment, making it a lovely place to dine.
The quality of the food is frequently mentioned with many guests citing their dinner as a highlight of their stay. The restaurant is repeatedly described as excellent with food that is very delicious and satisfying. This sentiment is echoed by multiple guests who enjoyed their dining experience and appreciated the tasty dishes provided.
While the hotel rooms have some feedback about needing improvement, the dinner service maintains a high standard, complemented by the great wellness amenities and relaxed staff. Overall, the dinner at Mercator-Hotel is a key feature that leaves a positive and lasting impression on its guests.
Rooms
The rooms at Mercator-Hotel generally leave a positive impression on guests. The consensus highlights that the rooms are clean with phrases such as spotless and properly cleaned frequently being mentioned. Spaciousness is another strong point with many reviews noting the rooms and bathrooms are generously sized. Comfort is frequently brought up with numerous guests finding the rooms both comfortable and pleasant.
Aesthetic appeal is also a notable feature with rooms described as beautifully decorated and neat. However, it is worth mentioning that a few guests found some rooms smaller than expected and noted occasional dustiness. Despite these minor inconveniences, overall satisfaction is evident with rooms often meeting or exceeding expectations.
One negative point to consider is the availability of hotel amenities. There was feedback indicating that the hotel and its facilities, such as the pool, restaurant and bar, are closed on Mondays, which has led to some dissatisfaction among guests. Nonetheless, Mercator-Hotel's commitment to cleanliness and spacious, comfortable rooms makes it a reliable choice for many travelers.
Beds
The beds at the Mercator-Hotel generally receive positive feedback from guests. Described as comfortable and good, the beds provide a restful night’s sleep. Many guests noted the very good and nice quality of the beds, enhancing the overall comfort of their stay. Despite one mention of a minuscule bed, the consensus suggests that the accommodations are favorable for those prioritizing a comfortable bedding experience.
Cleanliness
The Mercator-Hotel consistently impresses with its high standards of cleanliness. Guests frequently describe the hotel and its rooms as very clean with some even referring to the condition of the rooms as spotless. Everything from the general environment to specific areas within the rooms meets or exceeds expectations for cleanliness. Although a few minor issues were noted, such as cleanliness underneath certain furnishings and occasional hair in the bed, the overall consensus remains highly positive. The rooms, described as basic but clean, offer a welcoming and comfortable stay. The hotel itself is praised for maintaining a clean and quiet atmosphere, ensuring guests a pleasant and relaxing experience.
Staff
The Mercator-Hotel consistently impresses guests with its exceptional staff. Reviews highlight a team that is not only really nice but also attentive and incredibly helpful. The hotel staff is frequently described as professional and accommodating, ensuring that even the smallest details are taken care of efficiently. Guests often remark on the friendliness and welcoming nature of the team, mentioning that they felt right at home from the moment they arrived.
The reception team stands out for their attentiveness and friendliness with two particular employees receiving notable praise. Additionally, the cleaning staff maintains this high standard, contributing to an overall atmosphere of friendliness and care. The exceptional service provided by the staff is a recurring theme with mentions of their sympathetic and friendly approach making guests' stays memorable.
Despite a minor note on occasional issues with communication and agreements among the staff, the overwhelming sentiment is one of satisfaction and appreciation. Whether it's a warm welcome or continuous assistance throughout the stay, the team at Mercator-Hotel ensures that everyone feels valued and well taken care of.
Yes, Mercator-Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mercator-Hotel.
No, Mercator-Hotel doesn't allow dogs.
Yes, parking facilities are available at Mercator-Hotel.