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Hotel Marco Polo

Garda , Via Dei Cipressi (Show on Map)

6.6

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Marco Polo in Garda is a charming three-star accommodation situated on a picturesque hillside offering stunning panoramic views of Lake Garda. This scenic and tranquil location is just steps away from the vibrant town center and the beach, providing guests with the ideal balance of serenity and convenience. The hotel is enveloped in lush greenery, including olive trees and a charming garden, which contribute to its peaceful ambiance and idyllic views, especially when enjoyed over breakfast on the terrace.

At breakfast, guests praised the extensive and tasty offerings, which include typical Italian favorites like sausage, cheese and bread. The variety generally caters well to diverse tastes, although some guests noted a lack of variety over longer stays and occasional issues with the quality of certain items, including the coffee. Despite some minor criticisms, the majority found the breakfast experience satisfactory and a good start to the day.

Dinner at the hotel receives high marks for its delicious and reasonably priced meals. Dishes such as whole grilled sea bream and paella are among the favorites and the overall quality and affordability of the food enhance the dining experience. Dining options by the pool, including a restaurant and pizzeria, are also well-regarded.

The hotel's rooms are clean but undeniably dated, reflecting a retro style from the 1970s. While the cleanliness and upkeep are commendable, the outdated decor, lack of modern amenities such as air conditioning and refrigerators and inadequate noise insulation are notable drawbacks. Some rooms offer beautiful lake views, adding a pleasant touch despite these shortcomings.

The hotel's cleanliness receives mixed reviews. While common areas and pools are well-maintained and clean, some guests reported issues with dirt and dust in the rooms and certain areas showing signs of wear and tear. The overall tidiness is appreciated, though specific areas could benefit from more attentive cleaning.

The staff at Hotel Marco Polo are frequently praised for their friendliness, attentiveness and professionalism. Many guests felt warmly welcomed by the reception staff and had positive experiences with the restaurant personnel. Although there were a few isolated instances of unfriendliness, the general consensus is that the staff contribute significantly to a pleasant stay.

Wi-Fi at the hotel is limited to certain public areas like the lobby, pool and bar with the service being unreliable in the rooms. Guests who wish to stay connected should expect to spend more time in communal sections where the internet connection is more consistent.

The pool facilities at Hotel Marco Polo are a standout feature with two large, clean pools offering exquisite views of the lake. The pools are spacious, well-maintained and surrounded by lush greenery, providing a peaceful and relaxing environment for guests. Families will appreciate the child-friendly section of one of the pools and the adjacent restaurant and bar enhance the overall poolside experience.

The beds receive mixed feedback; while many guests find them comfortable, others report issues with mattress quality and discomfort. Some suggest improvements in pillows and mattresses to ensure a consistently better sleep experience.

Despite its aging structure and the need for renovations, Hotel Marco Polo's charm, excellent food, friendly staff and commendable facilities make it a satisfactory choice for travelers seeking a balanced combination of scenic beauty, tranquility and convenient access to Garda's attractions. The hotel offers good value for its price, making it an appealing option for shorter stays.
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Categories

Hotel near Golf Courses

Hotel with Swimming Pool

Outdoor Pool

Hotel with Tennis Courts

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room This double room offers 2 single beds.

Triple Room The triple room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 3 beds.

Single Room The single room features a wardrobe, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. This single room offers a TV with satellite channels. The unit has 1 bed.

Quadruple Room The quadruple room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. This quadruple room offers heating and a TV with satellite channels. The unit offers 4 beds.

Economy Double or Twin Room The unit has 2 beds.

About Hotel Marco Polo

License: 023036-ALB-00049, IT023036A13S5IB7YU

Guest Reviews

6.6

Rated

Location

Hotel Marco Polo is situated in a beautifully scenic and tranquil location, just steps from the vibrant center of Garda. Nestled on a picturesque hillside, the hotel offers guests stunning and panoramic views of Lake Garda, making breakfast on the terrace an idyllic experience. The strategic position allows for convenient access to the city center and the beach, both reachable within a short walk.

The hotel is surrounded by lush greenery, olive trees and a charming garden that provide ample shaded areas, contributing to a peaceful and relaxed ambiance. This elevated setting ensures a serene environment, away from the hustle and bustle, but still close enough to enjoy the town's amenities and the delightful promenade.

The hotel's outdoor amenities, including two sizable pools, complement the fantastic views, enhancing the overall guest experience. The combination of its prime location and the lovely views make Hotel Marco Polo a standout choice for visitors looking to immerse themselves in the natural beauty of Lake Garda while enjoying convenient access to local attractions.

Breakfast

At Hotel Marco Polo, guests consistently highlight the extensive and rich breakfast offerings, emphasizing its variety and abundance. Most reviews praise the breakfast as very good, plentiful and delicious with ample options catering to diverse tastes. Many enjoyed the possibility of having breakfast on the terrace, further enhancing their dining experience.

The breakfast buffet is described as having something for everyone with offerings that are typically Italian, including sausage, cheese, rolls and bread. Despite these positive remarks, some guests noted the breakfast lacked variety over longer stays and occasionally found it monotonous. A few reviews mentioned the breakfast arrangement was somewhat careless and some items were of industrial quality. Moreover, there were mixed opinions about the coffee with several describing it as substandard or inedible.

Overall, while the majority of guests found the breakfast satisfying and well-sorted, providing a hearty start to their day, a minority felt it could benefit from improvements in quality and variety. Staff friendliness at breakfast was generally appreciated, though there were isolated instances of unfriendliness reported. Despite some criticisms, most guests left with a positive impression of the breakfast experience at Hotel Marco Polo.

Dinner

Dinner at Hotel Marco Polo impresses many guests with its delicious and reasonably priced offerings. Guests consistently describe the dinners as tasty and simple with the menu featuring dishes like whole grilled sea bream and paella. The Italian restaurant is notably praised for both dinner and its affordability, creating a delightful dining experience. Many reviews highlight the overall quality of the food, particularly praising the evening meals. Dining options by the pool, including a restaurant and pizzeria, are also commended for their very good cuisine and fair prices. Overall, guests find the dinner experience at Hotel Marco Polo to be impressive and satisfactory.

Rooms

Hotel Marco Polo is characterized by rooms that have seen better days, reflecting a decidedly retro style akin to the 1970s. While the furnishings and bathrooms are notably outdated and worn, the rooms maintain a commendable level of cleanliness, signaling that the staff puts effort into upkeep despite the age of the property. The decor is simple and the space is sufficient for two people. However, numerous guests have noted the absence of modern amenities, such as air conditioning and refrigerators, which can make the rooms quite hot and uncomfortable. Additionally, noise insulation appears to be inadequate and some rooms have issues like stained bedspreads, torn curtains, mold and water damage, suggesting that immediate renovations are necessary. Despite these drawbacks, some rooms offer a beautiful view of the lake, adding a pleasant touch to the stay. Overall, while the rooms are clean, their outdated nature and lack of modern conveniences might not meet the expectations of some travelers.

Beds

Hotel Marco Polo receives mixed feedback regarding its beds. Many guests find the beds very comfortable with some describing them as extremely comfortable and clean. However, there are also reviews noting discomfort, mentioning issues like mattresses pushed together forming a hole in the middle and beds simply being uncomfortable. Some guests suggest potential improvements in the quality of pillows and mattresses, specifically noting flat and hard pillows. Overall, while several guests had positive experiences with the beds, there is room for improvement to ensure a consistently comfortable sleep experience for all visitors.

Cleanliness

Hotel Marco Polo receives mixed reviews when it comes to cleanliness. While many guests appreciate that the hotel is clean and tidy with areas like the pool consistently well-maintained, there are notable issues regarding the rooms. Multiple reviews praise the hotel for being clean and the rooms for being regularly cleaned daily. On the other hand, several guests pointed out problems such as dirt, dust and even insects in their rooms. Common areas and the facility overall are considered clean despite being somewhat aged and outdated. Though the hotel maintains a tidy environment indoors, certain rooms and areas such as terraces show signs of wear and require renovation. Additionally, cleaning oversight in some places, such as stairs or neglected corners, further detracts from the overall experience.

Staff

Hotel Marco Polo has received extensive praise for its outstanding, friendly and accommodating staff. Guests consistently noted the exceptional friendliness and helpfulness of the team with special mentions of their attentiveness and professionalism. Many reviews highlighted the kindness and efficiency of the staff, particularly at the reception, where guests felt warmly welcomed.

The friendliness extended to various hotel personnel, including the restaurant staff and servers, who were described as nice and kind. However, there were a few mentions of less favorable experiences, including a lack of politeness from some staff members and unfriendly behavior during breakfast.

Overall, the positive experiences overwhelmingly outshine the negatives, painting a picture of a hotel where the staff is generally sweet, attentive and committed to providing guests with a pleasant stay.

Wi-Fi

Hotel Marco Polo offers a Wi-Fi experience that is constrained to specific areas of the property. Guests consistently note that while Wi-Fi is accessible in common zones such as the lobby, by the pool and at the bar, it is absent in the rooms. Those staying at the hotel should be aware that accessing the internet in their private spaces will likely be challenging with many reporting that neither Wi-Fi nor mobile reception function effectively in their rooms. The situation is further compounded by an inconsistent network that primarily operates smoothly only in designated public areas. Guests planning to stay connected during their visit should be prepared to spend more time in the hotel's communal sections, where internet access is generally more reliable.

Pool

Hotel Marco Polo stands out for its exceptional pool facilities, perfect for guests looking to unwind and enjoy a leisurely day under the sun. The hotel offers access to two very beautiful and large swimming pools. Both pools are described as spacious and impeccably clean, providing an exquisite view of the nearby lake. The rooftop terrace also adds an extra touch of relaxation with its panoramic vistas.

The pool area is beautifully designed, making it a fantastic spot for absolute peace and relaxation amidst lush greenery. For families, the hotel features a child-friendly section within one of the pools. Additionally, there's a convenient restaurant and bar located adjacent to the main pool, enhancing the overall poolside experience.

While the majority of feedback highlights the pools as a great asset of the hotel, a few guests have noted that certain areas are in need of renovation. Despite these remarks, the pool continues to receive high praise for being a lovely, serene spot to spend the day.

In summation, the swimming facilities at Hotel Marco Polo are a significant draw for guests, lauded for their beauty, cleanliness and the tranquil ambiance they offer.

3 Star

Hotel Marco Polo, a three-star establishment, has a mix of charm and dated features that evoke a sense of nostalgia. Guests note that the ageing structure contributes to the hotel's unique charm, though its concrete facade and overall condition suggest it could benefit from some renovation. Despite these critiques, many express satisfaction with the price-performance ratio, describing it as satisfactory for shorter stays.

The property stands out for its commendable facilities, including excellent food and friendly staff, which seem to enhance the guests' experience significantly. While the rooms lack certain amenities such as minibars and coffee makers, guests find the overall pricing acceptable for what is offered. There are definite areas for improvement, particularly in terms of renovation and maintenance, but a number of reviewers mention their willingness to return, perhaps drawn by the hotel's endearing qualities and attentive service.

Yes, Hotel Marco Polo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Marco Polo.

No, Hotel Marco Polo doesn't allow dogs.

No, parking facilities aren't available at Hotel Marco Polo.

No, Hotel Marco Polo doesn't have a gym.

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