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Summary of reviewsNisei Inn is frequently praised for its convenient location. Positioned near major amenities such as LAX and the Torrance shopping mall, it provides easy access for travelers needing to be close to the airport or indulging in retail therapy. The surrounding neighborhood is described as clean, safe and quiet, adding to the hotel’s appeal. Numerous dining options, cafes and shops within walking distance further enhance its convenience. Additionally, the affordability combined with spacious and clean rooms makes Nisei Inn an attractive choice for visitors to the LA area.
The room offerings at Nisei Inn are noted for their spacious layout and comfortable beds. Descriptions such as "very large" and "big" are common and guests appreciate the privacy and cleanliness of the rooms. Clean sheets and towels are consistently highlighted as positive aspects. However, there are notable concerns regarding cleanliness and maintenance. Issues such as bad odors, cigarette burns, outdated bathrooms, old and worn furniture and encounters with bugs and roaches have been reported by various guests, indicating inconsistency in room upkeep.
Guest reviews predominantly highlight significant cleanliness issues at Nisei Inn. Specific mentions of mold, sticky carpets and a pervasive unpleasant odor are frequent, along with sightings of bugs, mainly roaches. The bathrooms, often described as old and cracked, are in dire need of renovation. While clean sheets and towels are occasionally noted positively, the general consensus points to a hotel requiring extensive remodeling and a rigorous cleaning regimen.
The staff at Nisei Inn have received mixed feedback. Many guests praise the staff for their friendliness, particularly the courteous front desk and helpful cleaning staff. Instances of good customer service, such as accommodating room changes for elderly guests, were noted. However, there were specific issues related to a receptionist named Tom, who has been reported as rude and unprofessional and some instances of staff trying to charge extra fees, reflecting inconsistencies in service quality.
Parking at Nisei Inn is generally appreciated by guests. The availability of free parking with ample spaces and ease of access is frequently mentioned. While some guests noted that the parking area can be tight and suggested improvements for cleanliness and clearer guidelines, the overall consensus about the parking facilities is positive with reassurances about protected and undercover parking.
Opinions on the beds at Nisei Inn vary. Some guests find the beds to be comfortable with clean linens and spacious king beds. However, there are significant reports highlighting issues such as old mattresses, sagging, exposed springs and worn-out bed covers, raising concerns about comfort and cleanliness. The need for mattress and bedding replacements is apparent to enhance the overall sleeping experience at the hotel.
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