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Summary of reviewsBest Western Gaylord receives high praise across several categories, making it a top choice for travelers. Its location is a significant highlight, offering convenience just off I-75 and proximity to numerous dining options, shopping centers and even a Walmart. Guests appreciate the accessibility and the ability to walk to many destinations.
The breakfast at Best Western Gaylord is frequently lauded for its quality and variety, featuring both hot and cold dishes served at appropriate temperatures along with fresh fruit and a waffle maker. The weekend offerings are even more enhanced. Friendly and efficient breakfast staff ensure a pleasant dining experience, despite occasional mentions of the need for quicker replenishment and more variety.
Rooms are consistently appreciated for their cleanliness, spaciousness and comfort. Many guests highlight the excellent value, pointing to amenities like refrigerators, microwaves and spa tubs. Although some rooms might feel slightly dated, the overall comfort and the staff's exceptional customer service, including special touches like birthday surprises, leave a positive impression.
Cleanliness is a standout feature with reviews consistently noting the hotel's well-maintained condition across rooms, the lobby and common areas. The hotel's quiet and comfortable ambiance is frequently mentioned, contributing to a relaxing stay.
The staff at Best Western Gaylord receive overwhelming commendation for their friendliness, politeness and accommodation. Their great customer service skills make a strong impression on guests, encouraging many to consider returning.
The pool and hot tub are pleasant amenities that add significant value to guests' stays. While most visitors find the pool and hot tub clean and well-maintained with comfortable temperatures, a few noted occasional maintenance issues.
Parking at the hotel is generally appreciated for being ample and clean, though some guests found room-finding difficult, suggesting that better directional signage could be beneficial.
Finally, the beds are often described as exceptionally comfortable, contributing greatly to a pleasant stay. Despite minor concerns over pillows or pull-out couch blankets, the overall experience is highly agreeable, bolstered by amenities like a variety of breakfast options and extended pool and hot tub hours.
In summary, Best Western Gaylord offers a highly satisfactory experience with its prime location, excellent cleanliness, comfortable rooms and outstanding staff, making it a reliable and recommended choice for travelers.
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