World > Europe > Italy > Liguria > Genoa > Genoa > Hotels in Genova > Hotel Bristol Palace

Hotel Bristol Palace

Genova , Via Xx Settembre 35 (Show on Map)

8.8

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHotel Bristol Palace in Genoa is widely celebrated for its strategic and central location, making it an ideal hub for exploring both the historic and contemporary attractions of the city. Guests consistently praise its proximity to major sights like Piazza Ferrari, the Old Town and the port, all conveniently accessible on foot. The hotel's placement also offers easy connectivity to public transport, adding to its convenience for both leisure and business travelers.

The hotel’s breakfast receives high marks for its variety and quality, featuring an extensive buffet with a range of sweet and savory options, fresh fruits and Italian cheeses, all presented in a beautiful setting. The dining experience is further enhanced by the option to enjoy meals in a stunning breakfast room or on a delightful terrace. The dinner offerings, especially at the in-house Giotto restaurant, are also highly praised for their superb quality and elegant presentation. Guests commend the restaurant’s menu for its local flavors and high cuisine, emphasizing the impeccable service and special mention of a bartender named Yvan for his excellent cocktails.

Rooms at Hotel Bristol Palace are frequently described as elegant, spacious and comfortable with high praise for the large, cozy beds and modern, well-equipped bathrooms. The blend of antique and contemporary decor adds to the charm and the cleanliness of the rooms is consistently highlighted. Minor issues such as noise and outdated furnishings are occasionally noted, but the overall sentiment is one of comfort and luxury.

The staff's friendliness and professionalism significantly enhance the guest experience with numerous mentions of the team’s accommodating nature and attention to detail. Specific staff members, like Mateo, Ivan and Filippo, receive accolades for their exceptional service, contributing to the hotel's welcoming atmosphere.

Hotel Bristol Palace's cleanliness is another standout feature with rooms and common areas described as spotless and well-maintained. The hotel's historic elegance is seamlessly combined with modern comforts, providing a clean and well-kept environment for guests.

The Wi-Fi experience is mixed with some guests praising its quality and stability, while others report issues with connectivity and a complicated login process. However, the availability of free Wi-Fi is still considered a positive aspect.

Parking is facilitated through a convenient valet service, though it can be pricey and limited. The efficient and helpful valet staff mitigate most inconveniences, ensuring vehicles are well-managed despite the tight parking spaces.

Family-friendly amenities are another highlight with spacious rooms and additional services like cribs and sofa beds making it suitable for family stays. The welcoming attitude toward pets and easy access to family activities further contribute to its appeal.

For those interested in nightlife, the hotel's location is perfect, offering easy access to Genoa's vibrant entertainment districts. The central position allows guests to immerse themselves in the city's lively evening culture, despite some street noise at night.

Overall, Hotel Bristol Palace meets the expectations of a four-star luxury establishment, blending historic charm with modern amenities. While there are occasional minor issues, the consistent praise for its location, dining, rooms, cleanliness and staff contribute to a highly positive and memorable stay for most guests.
Show more

Categories

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

5-Star Hotel

Room Types

Single Room With armchair, desk and well-stocked minibar. The flat-screen TV comes with a selection of free Sky and international channels.

Double or Twin Room (1 Adult) With armchair, desk with laptop outlets, and well-stocked minibar. The flat-screen TV comes with a selection of free Sky and international channels.

Family Room (2 Adults + 1 Child) With armchair, desk with laptop outlets, and well-stocked minibar. The flat-screen TV comes with a selection of free Sky and international channels.

Suite Spacious suite with antique furniture and a seating area. With armchair, desk with laptop outlets, and well-stocked minibar. Includes bathrobe and slippers. The flat-screen TV comes with a selection of free Sky and international channels.

Triple Room With armchair, desk with laptop outlets, and well-stocked minibar. The flat-screen TV comes with a selection of free Sky and international channels.

Quadruple Room With armchair, desk with laptop outlets, and well-stocked minibar. The flat-screen TV comes with a selection of free Sky and international channels.

Double or Twin Room With armchair, desk with laptop outlets, small table and well-stocked minibar. The flat-screen TV comes with a selection of free Sky and international channels.

Deluxe Double or Twin Room Large room furnished with antiques. With armchair, desk with laptop outlets, small table and well-stocked minibar. Includes bathrobe and slippers. The flat-screen TV comes with a selection of free Sky and international channels

Superior Double or Twin Room Spacious, air-conditioned room furnished with an armchair, a desk with laptop outlets, a small table, and a well-stocked minibar. The bathroom is complete with a hairdryer, bathrobe and slippers. An electric kettle and herbal teas are provided. The 26'' flat-screen TV comes with a selection of free Sky and international channels.

Junior Suite This spacious, air-conditioned junior suite comes with period furniture and views over Via XX September street. It includes an armchair, a desk with laptop outlets, a small table, and a well-stocked minibar. An electric kettle and herbal teas are provided. The 32'' flat-screen TV comes with a selection of free Sky and international channels, and the private bathroom is complete with soft bathrobes and luxury toiletries. Some rooms include a spa tub.

Presidential Suite This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 4 beds.

Grand Deluxe Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Grand Junior Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Junior Suite with Terrace This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

About Hotel Bristol Palace

License: 010025-ALB-0032,, IT010025A145L88KIP

Guest Reviews

8.8

Excellent

Location

Hotel Bristol Palace in Genoa stands out for its unbeatable location, as consistently highlighted by guests. Nestled in the heart of the city, it offers an optimal position for exploring the historic and modern parts of Genoa. Visitors appreciate the hotel's proximity to major attractions such as Piazza Ferrari, the Old Town and the port, all within easy walking distance. The central location is well connected to public transport, including the metro and train stations, providing convenience for further exploration.

The hotel is beautifully situated, making it an ideal base for sightseeing, shopping and dining. Guests value the accessibility to key points of interest, museums, theaters and the city's bustling shopping streets. The central position also allows for easy access to the famous historical sites and vibrant entertainment districts.

Guests frequently describe the location as perfect, fantastic and superb with many mentioning that they could walk everywhere. The strategic placement of Hotel Bristol Palace not only enhances the stay but also offers an insightful glimpse into the charm and vibrancy of Genoa. The proximity to the main railway stations further simplifies travel logistics for visitors.

In summary, Hotel Bristol Palace's location is repeatedly praised for being central, convenient and ideally suited for both leisure and business travelers looking to explore Genoa.

Breakfast

Hotel Bristol Palace's breakfast offerings receive widespread praise from guests, highlighting the diversity and quality of the food. Many guests commend the buffet for its extensive variety, including both sweet and savory options, fresh fruits, Italian cheeses and locally sourced produce, all presented beautifully. The dining experience is further enriched by the hotel’s stunning breakfast room and the option to enjoy breakfast on a delightful terrace. Although some reviews mention areas for improvement, such as the need for greater variety and better coffee quality, the majority of guests describe the breakfast as delicious, hearty and more than sufficient. Repeatedly described as excellent, superb and even exceptional, the breakfast at Hotel Bristol Palace is consistently well-regarded and a highly recommended facet of the guest experience.

Dinner

Hotel Bristol Palace offers an impressive dining experience that has consistently garnered positive feedback from guests. The restaurant is renowned for its elegant dining facilities, grand dining room and a menu that highlights local flavors with high cuisine. Many guests particularly praised the Giotto restaurant inside the hotel for its delicious and superb quality meals, including an excellent Easter meal and a consistently praised dinner.

The service at the restaurant is often highlighted as impeccable with special mentions for the professional staff and even a wonderful bartender named Yvan who crafts amazing cocktails. The ambiance of the dining room also adds a touch of class to the overall experience, though some guests noted it could be challenging to maintain at times.

Guests enjoyed both breakfast and dinner with hearty and delicious options available throughout the day. The restaurant's menu is diverse and interesting, although there were occasional comments about a limited selection and specific dishes not meeting expectations.

Overall, Hotel Bristol Palace's dining options are highly regarded for their taste, quality and value, making it a recommended choice for a satisfying culinary experience during your stay.

Rooms

Hotel Bristol Palace offers a range of rooms that are frequently described as beautiful, elegant and spacious. Guests often praise the large, comfortable beds and the modern, well-equipped bathrooms. The rooms are consistently recognized for their cleanliness and stylish decor, which includes both antique and contemporary elements. Many reviews highlight the excellent room size with several guests noting the expansive suites and the ample space available.

Despite a few mentions of noise and outdated furnishings in some rooms, the overall feedback emphasizes comfort and luxury. The rooms also feature high ceilings and ample lighting options, contributing to a comfortable ambiance. The hotel's historic charm and well-maintained interiors underscore a sense of grandeur and character, making the stay enjoyable for guests.

In summary, while there are minor imperfections and occasional noise issues, the majority of the feedback celebrates the spacious, beautifully decorated and comfortable rooms at Hotel Bristol Palace, ensuring a pleasant and memorable stay for most visitors.

Beds

The beds at Hotel Bristol Palace receive overwhelmingly positive feedback from guests. Described repeatedly as large, comfortable and cozy, they make for a restful night's sleep. The beds are frequently praised for their spaciousness and high-quality bedding with many guests noting the soft sheets and excellent mattress quality. Despite a few remarks about discomfort from firm or old mattresses, the vast majority of reviews highlight the comfort and roominess of the beds with some even describing them as perfect. The bedding is often noted as clean and luxurious, contributing to the overall comfort. However, a few guests did mention the need for updated pillows and some issues with mattress conditions. Overall, the beds at Hotel Bristol Palace are a standout feature, providing a comfortable and relaxing sleep environment for most guests.

Cleanliness

Hotel Bristol Palace is highly praised for its exceptional cleanliness with numerous guests noting that the rooms and common areas are consistently spotless and well-maintained. Words such as spotless, impeccable and thorough are frequently used to describe the cleaning standards, implying that the hotel maintains a high level of hygiene and care. The rooms are also highlighted as being not only clean but also spacious and well-organized, often tidied up daily and equipped with high-quality bathroom amenities.

Guests appreciate the hotel's combination of cleanliness and historical charm, noting that it is beautifully restored and maintained. The hotel's central location adds to its appeal, making it even more convenient for travelers. However, there were minor mentions of some areas, like under the bed and windows, occasionally needing more attention.

Overall, Hotel Bristol Palace earns strong commendations for its cleanliness, blending modern comfort with historic elegance. Guests can expect a clean, well-kept environment during their stay.

Staff

The reviews for Hotel Bristol Palace largely commend the hotel staff's friendliness, professionalism and helpfulness. Guests consistently highlight the welcoming and accommodating nature of the staff, singling out specific team members like Mateo, Ivan and Filippo for their exceptional service. The front desk, housekeeping and valet teams receive specific praise for their efficient and courteous service with many reviews emphasizing the staff's proactive approach and attention to detail. The dining and bar staff have been noted as knowledgeable and attentive, enhancing the overall guest experience with personalized recommendations and exceptional hospitality.

Despite a few isolated criticisms about slow service or unhelpful behavior, the overarching sentiment points to a team that is not only professional and polite but also genuinely kind and eager to assist. The staff's ability to cater to diverse guest needs, in multiple languages, further underscores their competence. Many guests feel valued and well-treated, expressing appreciation for the exceptional service they received throughout their stay, from the concierge to housekeeping.

Overall, the consistent praise for the staff at Hotel Bristol Palace suggests a high standard of customer service that significantly contributes to a positive and memorable stay for most guests.

Wi-Fi

The Wi-Fi experience at Hotel Bristol Palace has received mixed feedback from guests. Many reviewers appreciated the Good wifi quality and reported having no complaints about wifi during their stay. Several guests found the WiFi to be very good or even excellent, describing it as functioning wifi with good reception in various areas of the hotel. Moreover, the accessible wifi was highlighted by some as a positive aspect.

However, there were notable concerns regarding the reliability and ease of use. Several guests mentioned that WiFi poor quality and wifi was a little temperamental or weak in certain areas. The systematically disconnecting wifi and issues with wifi were frequent points of feedback with a few reviews specifically pointing out that the Wi-Fi access is complicated and unstable. The login process appeared to be a common frustration, described as complicated or complex by multiple guests, making it challenging to connect.

Additionally, some visitors experienced more severe issues, such as no Wi-Fi access or the wifi did not work properly in their rooms, leading to a less than satisfactory experience. Despite the presence of some excellent wifi reviews, the general consensus suggests that while the hotel does offer free wifi, improvements in stability and accessibility could significantly enhance the guest experience.

Parking

Hotel Bristol Palace offers a convenient valet parking service that most guests find efficient and helpful. Despite the limited and sometimes difficult parking situation, the valet service is frequently praised for being fast, effective and well-organized. The management ensures that guests' vehicles are parked either in private parking with easy access or in nearby public garages.

The valet parking service, although a bit pricey at around €28-€29 per day, is highly recommended for its convenience and efficiency. Some guests mentioned that the parking spots, especially in the public underground garages, can be quite narrow, making it challenging to park larger vehicles. The lack of onsite parking and the restricted number of parking spaces can occasionally pose an inconvenience; however, the hotel staff is commended for their assistance in finding parking alternatives and ensuring vehicles are properly parked.

Overall, while parking at Hotel Bristol Palace can sometimes be a challenge due to limited availability and high costs, the convenience and efficiency of the valet service significantly enhance the experience for many guests.

Family

Hotel Bristol Palace has been consistently praised for its suitability for family stays. Reviewers frequently highlight the spacious and comfortable rooms, which are well-suited for accommodating families of various sizes. The hotel offers family-friendly services, including additional cribs and sofa beds for children, though some guests noted that the extra beds and cribs could benefit from updates.

The welcoming atmosphere extends to all family members, including pets, as staff members have been noted for their warm reception of guests with pets. The rooms, including triple rooms and large family rooms, are described as being roomy enough for the whole family to feel comfortable.

Guests also appreciate the hotel's great location for family activities, making it a perfect base for a family trip or getaway. Despite a few mentions of non-family-friendly aspects, the overall sentiment is that Hotel Bristol Palace is highly recommended for families seeking a comfortable and accommodating stay.

Nightlife

Hotel Bristol Palace is ideally situated for those seeking a vibrant Genoa nightlife experience. The hotel's central location provides easy access to a variety of entertainment districts, making it convenient for guests to explore nearby bars, restaurants and cafes. Within minutes, guests can find themselves in the bustling heart of the old town to enjoy the city's nightlife. Additionally, the proximity to Ferrari Square and the picturesque baroque cityscape enhances the overall appeal of the setting. Although located on a busy street, which can sometimes contribute to street noise at night, the advantageous position near key nightlife spots remains a significant benefit for those wanting to immerse themselves in Genoa's lively evening culture.

4 Star

Hotel Bristol Palace in its historic grandeur effortlessly meets the expectations of a four-star establishment. Guests frequently find the hotel's appearance and services aligned with what one would expect from a four-star rating, offering good value and reasonable prices. The accommodations and cuisine are generally praised as typical of a four-star hotel with services highly regarded and sometimes described as beyond four-star standard, approaching a five-star level.

Despite its solid standing, some reviews pointed out minor shortcomings, such as the television size not matching the room's dimensions and certain facilities falling short compared to other four-star hotels. These minor issues aside, the hotel often impresses with its beautiful interiors and luxurious feel, making it feel more like a five-star hotel to some guests.

Overall, Hotel Bristol Palace is a well-regarded four-star luxury hotel that successfully blends historic charm with modern amenities, making it a highly recommended choice for visitors seeking comfort and elegance.

Business

Hotel Bristol Palace emerges as an excellent choice for business travelers, offering facilities and services specifically tailored for professional needs. Located in the business district, the hotel provides convenient access to various corporate offices and conference venues, making it a beneficial spot for business meetings and professional gatherings. With richly decorated lounges and superb business facilities, the hotel proves to be ideal for work purposes and professional activities.

The hotel's central location is another standout feature, providing both convenience and easy navigation within the city. Guests particularly appreciate the very good breakfast facilities and the welcoming reception, adding to the overall professional atmosphere. The establishment is endorsed for its great professionalism and customer care, creating a hospitable environment for business guests.

However, it is worth noting that some guests have experienced issues with the wi-fi access, describing it as complicated and unstable. Despite this minor inconvenience, the hotel maintains a reputation as a perfect business hotel, popular among business travelers and preferred for official programs and conferences. Overall, Hotel Bristol Palace is highly recommended for its appropriate setting and advantageous offerings for business travel.

Accessible

Hotel Bristol Palace is conveniently located for guests with disabilities, offering easy accessibility from both the city center and major transportation options, including private cars and public trains. The location itself is well-placed for tourists, making it easy to reach various hotspots and attractions. Soundproof walls effectively block street noise, contributing to a comfortable stay.

Although the hotel is not entirely accessible, it does provide an adequately accessible environment overall. However, guests have noted that the elevators are on the smaller side and the showers could use modernization. The lack of lactose-free breakfast options is a downside for some guests. Despite these few shortcomings, the hotel's accessibility is mostly praised, particularly for business travelers with excellent air conditioning adding to the overall positive experience.

Historic

Hotel Bristol Palace in Genoa stands as a magnificent testament to the city's rich history and architectural grandeur. This beautiful old building, elegantly preserved, offers a historic charm that immediately transports guests to a bygone era, reminiscent of an old movie set or a grand castle. The hotel's impeccable Art Nouveau design and finely renovated structure showcase its gracious historical elegance, making it a jewel of the city's heritage.

The most captivating feature is undoubtedly the mind-blowing staircase, often likened to something out of a Hitchcock film, contributing to the hotel's fairytale atmosphere. Every corner of this historic establishment exudes a timeless charm with historic room decor and well-preserved old architecture that breathes life into the memory of aristocratic times.

Located right in the heart of the historic old town, this venerable building seamlessly blends the rich past with contemporary comforts. The hotel’s atmospheric design and antique style offer a luxury experience rich in both character and history. Guests revel in the elegantly refined ambiance, enjoying the beautiful classical and well-maintained surroundings that tell the story of Genoa.

Staying at Hotel Bristol Palace is like embarking on a journey back in time to the Belle Epoque, providing a splendid location to explore the historic city streets. The magnificent central staircase, the classic decor and the beautiful historic building all contribute to its status as a landmark in Genoa. This hotel is not just a place to stay but a remarkable historical experience, highly recommended for those who appreciate the grandeur of Italy's bygone eras.

Luxury

Hotel Bristol Palace offers an exceptional stay imbued with a touch of luxury and old-world elegance. Guests frequently praise its high quality standards and the glamorous charm of its past, describing it as a top-class hotel with a truly luxurious atmosphere. The hotel's elaborate and luxurious interiors, classy decor and palatial ambiance create an inviting and extravagant experience.

The luxurious rooms and public areas stand out for their high level of comfort, premium amenities and royal treatment. The stateliness and palatial building architectural nuances extend a timeless, elegant vibe. The hotel is admired for its high-quality furniture, tasteful pillow-top beds and luxurious bathrooms. Moreover, the luxurious staircase and overall decor contribute to the venue’s grandeur.

Located right in the center of Genoa, Hotel Bristol Palace combines traditional charm with modern luxury comfort, making it a highly recommended five-star stay. The consistency in delivering a luxury aura and ambiance makes it one of the most luxurious hotels around. Guests leave feeling pampered and often commend the hotel's elegant and serene atmosphere as superbly luxurious and sublime.

Romantic

Hotel Bristol Palace is renowned for its romantic ambiance and is an ideal destination for couples seeking a romantic escape. The hotel's architecture and decor exude a historic charm, creating a romantic atmosphere that is perfect for a couple's getaway. Guests appreciate the lovely setting and romantic views from the balcony, which enhance the overall romantic feel of their stay.

The rooms are described as cosy and beautifully finished, adding to the intimate and romantic experience. The hotel's historical interior further contributes to its romantic vibe, making guests feel like they are in paradise. The staff is noted to be wonderful and helpful, adding to the exceptional experience.

Overall, Hotel Bristol Palace offers a romantic setting ideal for couple's weekends, anniversaries or any romantic occasion, making it a great choice for those looking to enjoy a memorable romantic stay.

Dog Friendly

Hotel Bristol Palace demonstrates a strong commitment to accommodating guests traveling with dogs. Many reviews highlight the hotel's dog-friendly ambiance and services. Guests appreciate the possibility of bringing their dogs with the hotel providing essential amenities like bowls, mats and treats. There's a distinct sense of hospitality towards canine companions with one review noting a lovely dog received by the hotel. The reception is explicitly mentioned as being dog-friendly and the overall atmosphere is described as very dog-welcoming, making it a pleasant experience for both dogs and their owners. This focus on creating a comfortable environment for pets makes Hotel Bristol Palace a notable choice for travelers looking to stay with their furry friends.

No, Hotel Bristol Palace doesn't have any pool.

No, a spa isn't available at Hotel Bristol Palace.

Yes, Hotel Bristol Palace welcomes dogs.

Yes, parking facilities are available at Hotel Bristol Palace.

No, Hotel Bristol Palace doesn't have a gym.

Location Show Map

More Options