Hotel Colombo Genova
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Summary of reviewsHotel Colombo Genova emerges as a prime choice for visitors seeking comfortable accommodations in the vibrant heart of Genoa. Its standout feature is undoubtedly its strategic location, nestled close to significant landmarks like the Old Port, Ducal Palace, Porta Soprana and Piazza de Ferrari. This central positioning affords guests easy access to the city's historic and commercial centers, enhancing the overall exploration experience.
A delightful breakfast, served on a rooftop terrace adorned with beautiful plants and offering panoramic city views, is frequently highlighted by guests. The variety and quality of breakfast options, including exceptional croissants and focaccia, contribute to a memorable morning start. The staff's friendly and attentive service further enhances the breakfast experience, creating a calm and restful atmosphere.
Rooms at Hotel Colombo Genova are praised for their spaciousness, cleanliness and unique decor. They provide a quaint and quiet ambiance, essential for a peaceful stay. Well-kept beddings and bathrooms with necessary amenities like hairdryers, towels and toiletries are appreciated. However, some rooms are noted to have a rustic and somewhat outdated feel with minor maintenance issues such as insufficient natural light, reliance on fans due to lack of air conditioning and occasional soundproofing problems.
Cleanliness generally receives positive feedback with many guests mentioning fragrant rooms, fresh sheets and towels. However, there are occasional remarks about insufficient cleaning in certain areas, such as behind beds and on the floor. Despite these minor setbacks, the overall cleanliness is satisfactory, bolstered by comfortable beds and a beautiful terrace.
The exceptional staff at Hotel Colombo Genova, particularly Patrizia, significantly enhances the guest experience with their warmth, friendliness and professional approach. The team is frequently commended for their willingness to assist with various requests and their ability to create a homely and welcoming environment.
While the hotel shines in many aspects, its connectivity suffers with numerous guests reporting issues with Wi-Fi availability and speed. The internet service remains an area for improvement, affecting guests needing reliable access.
In summary, Hotel Colombo Genova offers a well-rounded lodging experience with its perfect location, delightful breakfast, comfortable and clean rooms and exceptional staff service, despite some areas needing attention, such as room maintenance and internet connectivity.
Categories
A delightful breakfast, served on a rooftop terrace adorned with beautiful plants and offering panoramic city views, is frequently highlighted by guests. The variety and quality of breakfast options, including exceptional croissants and focaccia, contribute to a memorable morning start. The staff's friendly and attentive service further enhances the breakfast experience, creating a calm and restful atmosphere.
Rooms at Hotel Colombo Genova are praised for their spaciousness, cleanliness and unique decor. They provide a quaint and quiet ambiance, essential for a peaceful stay. Well-kept beddings and bathrooms with necessary amenities like hairdryers, towels and toiletries are appreciated. However, some rooms are noted to have a rustic and somewhat outdated feel with minor maintenance issues such as insufficient natural light, reliance on fans due to lack of air conditioning and occasional soundproofing problems.
Cleanliness generally receives positive feedback with many guests mentioning fragrant rooms, fresh sheets and towels. However, there are occasional remarks about insufficient cleaning in certain areas, such as behind beds and on the floor. Despite these minor setbacks, the overall cleanliness is satisfactory, bolstered by comfortable beds and a beautiful terrace.
The exceptional staff at Hotel Colombo Genova, particularly Patrizia, significantly enhances the guest experience with their warmth, friendliness and professional approach. The team is frequently commended for their willingness to assist with various requests and their ability to create a homely and welcoming environment.
While the hotel shines in many aspects, its connectivity suffers with numerous guests reporting issues with Wi-Fi availability and speed. The internet service remains an area for improvement, affecting guests needing reliable access.
In summary, Hotel Colombo Genova offers a well-rounded lodging experience with its perfect location, delightful breakfast, comfortable and clean rooms and exceptional staff service, despite some areas needing attention, such as room maintenance and internet connectivity.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Small Hotel
About Hotel Colombo Genova
License: 010025-ALB-0045, IT010025A17ZEMUIUD
Guest Reviews
Location
The geographical placement of the hotel is considered its strongest asset, providing a wonderful and advantageous base for visiting the city. Guests appreciate the close proximity to various central attractions, including the aquarium and the historic center, enhancing the experience of discovering Genoa's charm. Additionally, the friendly and attentive staff further complement the overall positive impression, ensuring a welcoming environment for all visitors.
In essence, Hotel Colombo Genova stands out as an excellent choice for those seeking comfortable accommodation in a central, well-connected location ideal for exploring the vibrant city of Genoa.
Breakfast
The variety and quality of breakfast options, including exceptional croissants and focaccia, have been noted as a highlight. A friendly and attentive staff member ensures a pleasant breakfast experience, contributing to the overall calm and restful atmosphere of the hotel.
Despite some inconsistencies regarding the availability of breakfast, those who did get to enjoy it found it to be a substantial and lovely start to their day. The combination of delicious food and a picturesque setting makes breakfast at Hotel Colombo Genova a memorable part of the stay.
Rooms
Guests frequently praise the spaciousness and cleanliness of the rooms. Many highlight the unique decor and the quiet ambiance, making for a peaceful stay. Cleanliness consistently receives high marks with specific mention of well-kept beddings and bathrooms equipped with hairdryers, towels and toiletries. Some rooms are noted for their charm, albeit with a rustic and somewhat outdated feel.
However, certain aspects could be improved. The lack of air conditioning, reliance on fans and occasionally limited natural light are noted. Some guests mention the rooms feeling dark and in need of maintenance with a few pointing out worn-out conditions including dated furniture, mold in the showers and cracked walls. Soundproofing also appears insufficient, potentially affecting the tranquility.
Overall, while the rooms at Hotel Colombo Genova are comfortable and clean with an excellent location and helpful staff, there are areas where updates and maintenance would enhance the guest experience.
Beds
However, it's worth noting that not all guests shared the same level of satisfaction. Some mentioned that the mattresses were hard and pillows too firm, while others experienced discomfort due to old spring mattresses or saggy bedding. The practice of joining two single mattresses to form a double bed was also pointed out by a few guests. Despite these occasional complaints, the majority of reviews suggest a good level of comfort.
Cleanliness
However, not all feedback is positive. There were mentions of insufficient cleaning in certain areas, such as behind the bed and the flooring not being completely clean. Some reviewers noted neglected and dusty furnishings and specific complaints included dirty curtains and a used soap bar found in the bathroom. While some found the room very clean and spacious, others commented on the need for more meticulous cleaning.
Despite these issues, the comfortable beds, quiet rooms and beautiful terrace were common highlights. The staff is described as very kind and helpful with a friendly welcome, which makes the stay more pleasant for visitors. Overall, while the hotel's cleanliness has room for improvement, its prime location and hospitality are valued by many guests.
Staff
The hotel staff's hospitality and availability are frequently highlighted, contributing to a family-like and cordial environment. This attentive service is further complemented by the careful curation of the hotel's decor and the enjoyable experience of having breakfast on the rooftop terrace. Overall, the welcoming and supportive nature of the staff significantly enhances the stay, making Hotel Colombo Genova a highly recommended choice for visitors.
Wi-Fi
No, Hotel Colombo Genova doesn't have any pool.
No, a spa isn't available at Hotel Colombo Genova.
Yes, Hotel Colombo Genova welcomes dogs.
No, parking facilities aren't available at Hotel Colombo Genova.
No, Hotel Colombo Genova doesn't have a gym.
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