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Summary of reviewsVictor's Residenz-Hotel Gera receives high praise for its convenient and central location, making it an ideal choice for travelers looking to explore Gera. The hotel is situated close to the city center and the Gera Central Station, offering easy access to local attractions and efficient tram services right outside the hotel. This prime location enables guests to enjoy the quiet ambiance while still being in the heart of the city with quick access to major highways and ample parking facilities.
The breakfast offerings are a highlight, frequently described as top-notch with a wide variety of delicious and fresh options. The buffet is praised for its rich and extensive selection and the friendly and attentive staff enhance the overall positive dining experience. While some guests found the breakfast price a bit high, particularly for a simple meal, the majority leave satisfied with a well-organized and abundant spread.
The hotel's Gummistiefel restaurant is well-regarded for its high-quality food, despite occasional limitations like a restricted menu or being closed on certain days. Guests appreciate the cozy ambiance and great cuisine, making the on-site dining a memorable part of their stay.
Rooms at the hotel are frequently highlighted for their spaciousness, cleanliness and comfort. Guests appreciate the large, bright rooms and comfortable beds, although opinions on bed firmness vary. Despite mentions of outdated furnishings and limited electrical outlets, the overall environment is described as functional and practical with cleanliness being a standout feature due to meticulous housekeeping.
The staff at Victor's Residenz-Hotel Gera are consistently described as friendly, welcoming and professional, adding to the pleasant atmosphere of the hotel. Customer service is generally seen as exceptional, although there are occasional mentions of less favorable interactions at the reception.
WiFi services at the hotel are reliable and consistent with the majority of guests describing it as good or stable, making it suitable for both casual browsing and work-related tasks.
Parking options are another strength with a variety of facilities including a secure underground garage and plenty of free parking spaces around the hotel. Guests find the parking solutions convenient and well-organized, enhancing the overall accessibility of the hotel.
Families find the hotel accommodating with spacious rooms and friendly staff particularly in the breakfast area. The hotel's quiet, central location and nearby dining options add to its appeal for family stays.
While the hotel does meet four-star criteria in several areas, some guests feel certain aspects like dated facilities and the lack of amenities such as a fitness center fall short of the four-star standard. Despite this, many find the hotel suitable for business stays with good facilities and a favorable location.
Overall, Victor's Residenz-Hotel Gera provides a comfortable, clean and well-located option for travelers, whether visiting for leisure or business. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
StudioThis studio features a separate living room and a Coffee machine.
Guest Reviews
8.1
Very Good
Location
Victor's Residenz-Hotel Gera boasts a prime location that has received high praise from guests. Nestled close to the city center, the hotel offers the convenience of easy access to the heart of Gera, whether by foot or by an efficient tram system with stops right in front of the hotel. Its proximity to the Gera Central Station further enhances its accessibility, making it an ideal choice for travelers relying on public transport.
Guests appreciate the quiet ambiance of the hotel's surroundings, which provides a peaceful retreat while still being centrally situated. The hotel is also noted for its excellent transport connections with quick access to major highways and ample parking facilities, including secured underground parking.
For those interested in exploring Gera without a car, the hotel’s location is especially advantageous. It's a short walk to the old town, the theater and various supermarkets and restaurants. The backdrop of beautiful surroundings adds to the charm, making it an appealing destination for a variety of travelers.
The convenience of tram services right outside the hotel offers guests the freedom to explore the city effortlessly. Despite its central position, Victor's Residenz-Hotel Gera ensures a pleasant and quiet stay, balancing the vibrancy of city life with a restful environment.
Breakfast
Victor's Residenz-Hotel Gera consistently impresses guests with its breakfast offerings. The breakfast selection is frequently described as top-notch with a wide variety of delicious and fresh options that cater to all tastes. The buffet is often mentioned for its appealing and plentiful choices, drawing praise for its diverse and tastefully arranged spread that leaves hardly any wishes unfulfilled. Many guests highlight the rich and extensive nature of the breakfast with some particularly fond of the local Thuringian products included.
The breakfast experience is complemented by super friendly and attentive staff, adding to the overall positive atmosphere. Guests appreciate the very good quality and delicious nature of the food, often noting the freshly made fried eggs and bacon available upon request.
Despite the overwhelming positive feedback, some reviews find the breakfast price a bit high, especially for those who only want a simple meal or coffee. A few guests felt the breakfast didn't quite meet their expectations for a four-star hotel, citing issues like scrambled eggs from a package, lack of fresh rolls or limited replenishment of dishes.
Overall, though, the majority of visitors leave satisfied, enjoying a well-organized and abundant breakfast that sets a pleasant tone for their day. The location, coupled with the extensive breakfast offerings and friendly service, makes Victor's Residenz-Hotel Gera a noteworthy choice for travelers.
Dinner
Victor's Residenz-Hotel Gera offers a dining experience highlighted by the well-regarded Gummistiefel restaurant. Guests have consistently praised the delicious food, noting that both the dinner and breakfast selections are of very high quality. The restaurant, described as cozy with great cuisine, leaves many guests eagerly recommending it and expressing a desire to return. Despite occasional limitations like a restricted menu or instances of the restaurant being closed due to staffing issues or specific days like Sundays, the overall culinary experience is commendable. Additionally, the bar provides a pleasant evening retreat once open, though its availability can be inconsistent. While the on-site dining may face some operational challenges, the superb quality of food when available makes dining at Victor's Residenz-Hotel Gera a memorable part of the stay.
Rooms
The rooms at Victor's Residenz-Hotel Gera are frequently praised for their generous size, cleanliness and comfort. Many guests highlight the spaciousness of the rooms, describing them as large, bright and adequately equipped for a comfortable stay. The beds earned positive remarks for their comfort, although there's a mixed opinion about them being suitable for all guests. The hotel’s overall cleanliness and well-maintained facilities, along with the friendly and professional staff, contribute to favorable impressions.
However, there are some mentions of areas in need of improvement, such as outdated furnishings, limited electrical outlets and occasional noise, especially in rooms facing the street or located near the main entrance. Despite these minor drawbacks, guests generally find the rooms functional and practical with some appreciating the inclusion of small pantry kitchens in certain rooms.
Customers commend the hotel's central location, providing convenient access to the train station and local attractions like the Osterstein Castle. In essence, Victor's Residenz-Hotel Gera offers a comfortable and clean environment with spacious rooms that largely meet guest expectations, making it a solid choice for travelers seeking a well-located and accommodating place to stay in Gera.
Beds
Victor's Residenz-Hotel Gera receives mixed feedback regarding its beds. Most guests found the beds to be comfortable with some describing them as very comfortable or even excellent. Cleanliness also stands out with many praising the clean, large and comfortable beds. However, opinions on firmness vary; while some guests found the beds soft, others felt they could be harder. Conversely, a segment of visitors found the beds too hard, narrow or small.
Despite the discrepancies in comfort levels, the overall sentiment leans positive with a majority of guests appreciating the quality of the mattresses and bedding. A few mentioned practical concerns such as no sockets by the bed and double beds moving apart during the night.
Cleanliness
Victor's Residenz-Hotel Gera is praised for its high standards of cleanliness with guests frequently highlighting the exceptionally clean and well-maintained rooms throughout the hotel. Visitors often mentioned that their rooms were clean, spacious and comfortable with special commendation for the spotless and new bathrooms. The general conditions of the hotel were generally perceived as fine, contributing to a tidy and neat ambiance.
Guests appreciated the meticulous housekeeping staff and found the overall cleanliness, including bathrooms and common areas, to be excellent. The hotel's cleanliness is consistently noted as being 'very clean' and 'neatly arranged,' indicating a strong focus on maintaining a hygienic environment. Some minor criticisms include occasional lapses in bathroom cleanliness and specific areas like the large window in the breakfast room needing attention.
Overall, the hotel maintains an admirable standard of cleanliness, ensuring a comfortable and enjoyable stay for its guests.
Staff
Victor's Residenz-Hotel Gera is frequently praised for its exceptional staff, who are consistently described as friendly, welcoming and accommodating. Guests often highlight the staff's attentiveness and helpfulness, making their stay more enjoyable. From the reception to the restaurant, the positive demeanor of the hotel team stands out with many guests noting the service staff's professionalism and courteousness. The hotel seems to have a pleasant atmosphere, largely attributed to the staff's dedication and customer-oriented approach. However, there are occasional mentions of less favorable interactions, particularly at the reception. Despite these few instances, the overall guest experience appears to be overwhelmingly positive due to the consistently friendly and high-quality service provided by the staff.
Wi-Fi
Victor's Residenz-Hotel Gera offers guests a generally positive experience with its WiFi services. The terms 'good Wi-Fi' and 'stable WiFi' frequently appear in reviews, suggesting reliability and consistent performance. Guests appreciate the fact that the WiFi is free, which adds to the value of their stay. Descriptions such as 'fast WLAN' and 'very good WLAN' indicate that the speed is also commendable for most users. While some reviews mention slow or average WiFi, the majority highlight the connection as sufficient and stable for daily usage. Overall, the hotel's WiFi receives favorable comments, making it suitable for both casual browsing and work-related tasks.
Parking
Victor's Residenz-Hotel Gera impresses with its ample and diverse parking options, ensuring convenience for all guests. The hotel offers a variety of parking facilities, including a secure underground garage that is bright, clean and directly accessible from the hotel. For those traveling with large vehicles, adequate space is readily available.
Guests appreciate the abundance of free parking spaces around the hotel and on the surrounding streets, making it easy to find a spot without incurring additional costs. There is also a lockable room in the underground garage for securely storing bicycles, adding to the comprehensive parking solutions.
While there is a nominal fee for some parking options, particularly the underground garage, the cost is deemed reasonable. Despite the narrow entrance and slightly tight exit from the underground garage, the overall organization of the parking facilities is praised. The combination of secure, free and paid parking options meets various needs, contributing to an excellent parking experience for visitors.
The hotel's strategic location further enhances accessibility with the parking areas and nearby tram station just a minute away, offering seamless integration into the stay. Whether it's the convenience of finding free parking spaces or the security and proximity of the underground garage, Victor's Residenz-Hotel Gera stands out for its thoughtful and guest-friendly parking amenities.
Family
Victor's Residenz-Hotel Gera is a great destination for families, offering spacious and well-kept rooms that are perfectly suited for a comfortable family stay. The hotel provides excellent family arrangements with family rooms that are described as huge and come with pleasantly sized bathrooms. Families will find the communication for additional beds to be straightforward and the staff especially friendly, particularly in the breakfast area. While the breakfast buffet may lack variety after several days, the friendly service makes up for it. The hotel's quiet, central location is convenient and easily accessible by tram, adding to its appeal. Nearby, there is a pizzeria which can be a convenient dining option for families. Overall, the hotel provides a pleasant and accommodating environment for families, ensuring a peaceful and enjoyable stay.
4 Star
Victor's Residenz-Hotel Gera is a mixed blend of opinions when it comes to its four-star rating and facilities. Guests note that it has the charm of a grand hotel and commend its excellent service. The luxurious ambiance makes visitors feel well taken care of, indicating a generally satisfying experience. Visitors appreciate the diverse breakfast offering, which stands out even when compared to other hotels in the same category, making it highly recommended by many.
However, there are points of contention. Some reviews indicate that the hotel's standard feels dated for its price and the four-star rating with facilities showing wear such as a loose faucet and weak water flow. Moreover, the absence of fitness and sauna amenities is seen as a significant drawback for a hotel of this caliber. There are also concerns regarding the service level and price-performance ratio, which some guests found lacking compared to what is typically expected of a four-star hotel. These issues lead a few reviewers to suggest that the establishment aligns more closely with a three-star rating rather than a four-star.
Overall, while Victor's Residenz-Hotel Gera does meet four-star criteria in several areas, certain deficiencies in facilities and service prompt mixed reviews about its true value and star rating.
Business
Victor's Residenz-Hotel Gera is frequently chosen for business trips and provides a suitable environment for professionals. The hotel is considered ideal for business stays and meetings, offering good facilities and a balanced range of services. Guests who travel to Gera for business multiple times a year consistently opt to stay at this hotel, highlighting its reliability. The breakfast is highly praised and the service is noted to be great. The location is also favorable for those traveling by car. Overall, the hotel suffices well for short business stays, though some reviews suggest it as average or passable for business purposes.
No, Victor's Residenz-Hotel Gera doesn't have any pool.
No, a spa isn't available at Victor's Residenz-Hotel Gera.
Yes, Victor's Residenz-Hotel Gera welcomes dogs.
Yes, parking facilities are available at Victor's Residenz-Hotel Gera.