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Summary of reviewsLos Lorentes Aparthotel Bern Airport is highly regarded for its strategic and serene location. Situated next to the Belp train station, it offers excellent connectivity to Bern and Thun, enabling quick and easy access to these cities. Despite its proximity to transportation hubs, the area remains quiet and safe, providing a peaceful, residential setting. Guests find the location convenient for traveling both locally and to further destinations such as Lauterbrunnen and Grindelwald. The presence of nearby amenities like supermarkets, shops and restaurants adds to the convenience, making it an optimal choice for both leisure and business travelers.
The aparthotel is notably celebrated for its spacious and well-appointed rooms, which are larger than usual for Swiss standards. The rooms come equipped with modern amenities such as ovens, dishwashers and cooking hobs, ideal for longer stays. The cleanliness of the rooms along with the comfort of the bedding and quality showers receive considerable praise, contributing to a restful and enjoyable stay. Additionally, some rooms feature large bathrooms and, occasionally, rooftop terraces with impressive views.
Cleanliness is a standout feature at Los Lorentes Aparthotel. The establishment is consistently commended for its spotless rooms and communal areas with daily cleaning routines that ensure a high standard of maintenance. While there are very minor observations regarding areas like fridges or floors, these do not detract significantly from the overall positive reception.
The staff at Los Lorentes are frequently lauded for their friendliness, professionalism and attentiveness. Guests appreciate the team's willingness to go above and beyond to ensure their comfort and the reception staff are particularly noted for their politeness and efficiency in resolving any issues. The dedication and care displayed by the staff significantly enhance the guest experience.
The Wi-Fi service receives mixed reviews; while many guests find it fast and reliable in both apartment units and common areas, some encounter issues with connectivity and interruptions. However, the overall free access to Wi-Fi remains a positive feature.
Parking facilities at the aparthotel are considered convenient and secure with an underground garage accessible via a PIN code, offering good value for Switzerland. Some guests find the parking fees slightly high and have faced minor challenges in locating the parking area, but these are generally well-managed by the staff.
There are varied opinions on the comfort of the beds with many guests finding them comfortable, though some mention the beds being too hard or high and the occasional issue with split beds. Despite these mixed reviews, the peaceful environment ensures an undisturbed night's sleep.
Lastly, the aparthotel has received accolades for its luxurious ambiance. Guests appreciate the modern and high-quality furnishings, spacious apartments and overall attention to detail that provide an elevated experience, making a stay at Los Lorentes Aparthotel Bern Airport feel indulgent and satisfying.
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