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Summary of reviewsThe Ercilla Embarcadero Hotel consistently receives high praise for its remarkable attributes, creating a delightful guest experience. Nestled in a picturesque waterfront setting among beautiful mansions and villas, the hotel’s location is often described as exceptional. Guests enjoy stunning sea views, easy access to the promenade, harbor and beach and the convenience of a nearby subway station for trips to Bilbao. The picturesque surroundings and the hotel's lovely garden and historic building further enrich the stay, making it a perfect coastal retreat.
The breakfast experience is generally well-regarded with descriptions such as delicious, complete and of good value. Guests appreciate the various options available, particularly the opportunity to enjoy breakfast on the terrace. Although a few reviews suggest minor improvements, the overall sentiment is positive, highlighting the quality and variety of the breakfast offerings.
Dinner at the on-site restaurant also receives accolades with guests lauding the wonderful food, spacious setting and varied menu. The cozy terrace and access to the promenade enhance the dining experience, despite occasional mentions of simplistic cuisine. Overall, the restaurant is considered to deliver wonderful meals and a delightful ambiance.
The rooms at Ercilla Embarcadero Hotel are frequently celebrated for their cleanliness, comfort and tasteful design. Guests appreciate the spectacular sea views from balconies or terraces, the spaciousness and the elegant decor. While some rooms may feel a bit small, the overall feedback is very positive, highlighting the exceptional comfort and well-maintained facilities.
Cleanliness throughout the hotel receives consistent praise with guests noting immaculate and very comfortable rooms. Occasional minor issues do not diminish the overall high standard of hygiene and comfort that the hotel maintains.
The staff at Ercilla Embarcadero Hotel are highly commended for their friendliness, professionalism and attentiveness. The reception and restaurant teams are specifically mentioned for their excellent service, contributing significantly to the positive guest experiences.
Parking is found to be convenient and secure, despite the nightly charge. Guests value the spacious and accessible parking facilities, which add to the hotel's practicality, especially for those traveling by car.
For families and pet owners, the Ercilla Embarcadero Hotel stands out as an ideal choice. The family-friendly and pet-welcoming services, including thoughtful amenities and a warm, attentive environment, make it a preferred option for family stays.
Bedding is generally well-received with many guests describing the beds as very comfortable and clean, although a few note the need for slightly larger sizes. Nonetheless, the overall impression is one of a restful sleep experience.
Overall, Ercilla Embarcadero Hotel delivers a luxury experience with meticulous attention to detail, a fantastic restaurant and top-notch amenities, all set in a prime, beautiful location. The combination of excellent service, cleanliness, comfort and family-friendly atmosphere ensures a superb and memorable stay for all guests. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Double or Twin Room with Garden ViewThis air-conditioned room includes a flat-screen TV and free WiFi. There is 1 double bed or 2 single beds, a minibar, work desk and safe. Rooms have carpeted floors and are also heated. The private bathroom comes with a hairdryer and toiletries.
Double or Twin Room with Sea ViewThis air-conditioned room offers sea views, a flat-screen TV and free WiFi. There is 1 double bed or 2 single beds, a minibar, work desk and safe. Rooms have carpeted floors and are also heated. The private bathroom comes with a hairdryer and toiletries.
SuiteThis double room has air conditioning and minibar.
This offer includes buffet breakfast and a taster menu.
Double or Twin Room with Extra BedFeaturing free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV with streaming services, a minibar, executive lounge access and a wardrobe.
Guest Reviews
9.0
Excellent
Location
Nestled in a picturesque setting, Ercilla Embarcadero Hotel boasts an exceptional location that garners high praise from its guests. The hotel's prime position on the waterfront offers stunning views of the sea, making it a charming and tranquil retreat. Positioned among mansions and villas with remarkable architecture, the hotel provides access to the beautiful promenade, the harbor and the beach, ensuring a delightful coastal experience.
Its proximity to a subway station makes it convenient for trips to Bilbao, while the nearby golf courses add to its allure. Guests appreciate the pleasant garden and the historic building, enhancing the overall atmosphere. The rooms are described as very comfortable and well-maintained with cleanliness and attention to detail being a notable feature.
Whether relaxing by the sea or exploring the local area, the hotel's setting is described as ideal and perfect by many. The attentive and pleasant reception staff further enhance the guest experience. Overall, Ercilla Embarcadero Hotel stands out for its fantastic, unbeatable location and provides a beautiful base for visitors to enjoy Getxo and its surroundings.
Breakfast
Ercilla Embarcadero Hotel offers a breakfast experience that many guests find delightful and satisfying. Phrases like delicious breakfast, very complete breakfast and good value for money breakfast frequently appear in reviews with several guests highlighting the excellent and yummy breakfast options available. The breakfast service is generally well-received with some guests expressing enjoyment over having their breakfast and coffee on the terrace, which adds to the overall pleasant experience.
The breakfast buffet provides a variety of options and the presence of a good menu at the restaurant for other meals, such as lunch and dinner, adds value to the dining experience. Positive remarks about the quality and selection of the food are common with some describing the breakfast as exceptional, wonderful and great.
However, not all reviews are glowing. Some guests feel that the breakfast could be better, noting issues like the buffet being picked over, little variety for the price and occasional cold or limited choices. Others mentioned that the breakfast is a bit expensive and suggested improvements, such as providing placemats and a kettle in the living room for tea.
Despite these occasional critiques, the general consensus is that the breakfast at Ercilla Embarcadero Hotel is of good quality and offers a pleasant start to the day for most guests.
Dinner
The Ercilla Embarcadero Hotel boasts a highly-praised dining experience with guests frequently highlighting the excellent on-site restaurant. Diners appreciated the wonderful and fabulous food, along with the spacious setting and varied menu offerings. The dining service received commendations for its quality and the cozy terrace and access to the promenade added to the pleasant ambiance. While there were a few mentions of simplistic cuisine and some disappointment with food choices, the overall feedback reflects very good dining options, wonderful meals and a generally delightful restaurant experience.
Rooms
The Ercilla Embarcadero Hotel boasts a collection of rooms that have garnered praise for being clean, comfortable and thoughtfully designed. Many guests appreciate the spaciousness and well-appointed decor, noting that rooms often have everything one needs for a pleasant stay. Several reviews highlight the spectacular sea views, which include charming rooms with balconies or terraces overlooking the bay, providing picturesque scenery and a delightful way to relax.
Guests frequently commend the exceptionally comfortable beds and the ample room size, adding that the accommodations are both cozy and efficient. The elegant architecture and tasteful decorations add a touch of sophistication to the stay with quaint touches like large windows that pour in natural light and offer idyllic views of the river or harbor.
Though a few reviews mention that some rooms may feel a bit small, leading to slightly smaller beds, the overall sentiment leans towards satisfaction with the room quality. Bathrooms generally meet guests' needs effectively, though there is an occasional note about the need for renovations.
In summary, the Ercilla Embarcadero Hotel delivers a well-rounded experience, especially for those seeking comfortable, spacious rooms with incredible views and tasteful, thoughtful designs. The positive remarks about the hotel's charm and location further solidify its appeal as a delightful place to stay.
Beds
The Ercilla Embarcadero Hotel predominantly garners positive feedback regarding the comfort of its beds. Many guests describe the beds as comfortable, very comfortable and extra-large. The beds are often cited as very comfortable and clean with some mattresses receiving specific praise for their comfort level. However, several reviews point out that the beds can be on the smaller side for a double with a few guests noting that a bed size of 160 cm or larger would be more suitable for a couple. There are also a couple of remarks about the beds being hard. Despite these occasional critiques, the overall sentiment reflects a high level of satisfaction with the comfort and cleanliness of the bedding, encouraging a pleasant and restful stay.
Cleanliness
Ercilla Embarcadero Hotel has received numerous positive comments regarding its cleanliness. Guests frequently highlighted the clean and very clean rooms, describing the cleanliness as excellent and exceptional. The rooms were noted to be not only clean but also very comfortable and cozy, making for a very pleasant stay. The hotel itself was often mentioned as clean and well-maintained with impeccable facilities. Furthermore, the attentive staff and quality breakfast enhanced the overall experience. However, there were occasional mentions of areas needing improvement, such as the cleanliness of the cafeteria and some wear in the room's carpet. These minor issues aside, the consistent praise for the cleanliness of the rooms and the comfort provided suggests that Ercilla Embarcadero Hotel maintains a high standard of hygiene and comfort for its guests.
Staff
Ercilla Embarcadero Hotel is highly praised for its exceptional staff. Guests repeatedly highlight the friendliness, professionalism and helpful nature of the team. The reception and restaurant staff receive particular commendation for their efficient and competent service, ensuring a pleasant experience for visitors. Reviewers consistently note the extraordinary treatment received, describing the staff as super nice, attentive and always ready with a smile. The front desk staff is especially noted for their outstanding helpfulness and friendliness. Overall, the quality of service provided by the hotel's staff significantly contributes to guests' positive experiences, making every interaction excellent and memorable.
Parking
Guests of Ercilla Embarcadero Hotel generally find the parking very convenient and appreciate the availability of on-site options. The parking lot is secure, large and spacious with good access and ample free spaces, making it an excellent choice for those traveling by car. Although the parking comes at a nightly charge of 14 to 18 euros, which some consider a bit expensive, the benefits such as security and great location outweigh the cost for many. The underground parking facility features elevator access, though some guests noted it could be a little challenging to navigate at times. Overall, the parking facilities are well-received for their convenience and security, despite the additional fee.
Family
Ercilla Embarcadero Hotel offers a superbly family-friendly atmosphere, making it a great choice for those traveling with children. The service is praised for being family-oriented, respectful and child-friendly with staff members going the extra mile to ensure comfort. They are noted for their exceptional treatment of guests, providing amenities like cot beds and baby baths directly in the room, which adds a thoughtful touch for parents.
Additionally, the hotel welcomes pets warmly, offering pet beds, water bowls, treats and even cookies and bags, ensuring that every member of the family, including the furry ones, feels right at home. The attention to detail in providing a restful and pleasant experience is evident throughout the hotel, highlighted by friendly and familial interactions that create a charming and inviting atmosphere.
Overall, Ercilla Embarcadero Hotel comes highly recommended for families seeking a warm, attentive and well-equipped environment for their stay.
Luxury
Ercilla Embarcadero Hotel provides an exceptional and superb experience that guests are eager to repeat. The property itself is gorgeous with every detail meticulously attended to, ensuring a super luxurious experience. The hotel boasts a fantastic restaurant and offers numerous luxury extras in the rooms, making any stay feel like a luxury vacation. The prime location adds to the hotel's appeal, making it a marvel in both its design and its situation.
No, Ercilla Embarcadero Hotel doesn't have any pool.
No, a spa isn't available at Ercilla Embarcadero Hotel.
Yes, Ercilla Embarcadero Hotel welcomes dogs.
Yes, parking facilities are available at Ercilla Embarcadero Hotel.