Hotel Gravensteen
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Summary of reviewsHotel Gravensteen stands out as a prime choice for tourists and business travelers alike, offering an exceptional blend of historical charm and modern amenities. Located in the heart of Ghent, just steps away from the iconic Gravensteen Castle, the hotel provides unparalleled access to the city’s major attractions, charming old town and vibrant nightlife, making it perfect for sightseeing and evening entertainment.
Guests consistently praise the hotel for its beautifully maintained rooms, which are described as spacious, comfortable and exceptionally clean. Many rooms offer panoramic views of the city or the castle, further enhancing the overall experience. The beds are highlighted for their comfort, contributing to a restful stay. Although some minor improvements are occasionally suggested, such as updating furniture or addressing small maintenance needs, the hotel's ambiance and luxurious touches receive high marks.
The breakfast at Hotel Gravensteen is another highlight with guests appreciating the extensive and varied selection. The hearty and high-quality buffet caters to different tastes and preferences, complemented by friendly and attentive service. While some guests noted minor issues such as inconsistency in food quality or occasional overcrowding, the overall sentiment towards the breakfast experience remains positive.
Cleanliness is a defining feature of the hotel with both the rooms and common areas maintained to a high standard. Guests often describe the accommodations as spotless and well-presented, contributing to a comfortable and inviting atmosphere.
The staff at Hotel Gravensteen are frequently lauded for their friendliness and professionalism. Guests appreciate the welcoming and helpful nature of the team, which significantly enhances their overall experience. From the reception desk to housekeeping, the staff's dedication to providing excellent service is a recurring theme.
The hotel’s Wi-Fi is generally reliable and effective, allowing guests to stay connected during their visit. However, some mixed experiences with connectivity have been reported, particularly in specific rooms or on certain floors.
Guests driving to the hotel will find several parking options, though availability can be limited and planning ahead is advised. The presence of EV charging stations adds a level of convenience for electric car users, despite some operational challenges and additional costs.
Overall, Hotel Gravensteen offers a delightful stay enriched by its central location, historical charm and quality service. While it meets the expectations of a three-star establishment, delivering comfort and convenience, minor areas for improvement are noted, such as room updates and parking logistics. Nonetheless, the hotel remains a favored choice for those visiting Ghent, providing a cozy and characterful base for exploring the city.
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Guests consistently praise the hotel for its beautifully maintained rooms, which are described as spacious, comfortable and exceptionally clean. Many rooms offer panoramic views of the city or the castle, further enhancing the overall experience. The beds are highlighted for their comfort, contributing to a restful stay. Although some minor improvements are occasionally suggested, such as updating furniture or addressing small maintenance needs, the hotel's ambiance and luxurious touches receive high marks.
The breakfast at Hotel Gravensteen is another highlight with guests appreciating the extensive and varied selection. The hearty and high-quality buffet caters to different tastes and preferences, complemented by friendly and attentive service. While some guests noted minor issues such as inconsistency in food quality or occasional overcrowding, the overall sentiment towards the breakfast experience remains positive.
Cleanliness is a defining feature of the hotel with both the rooms and common areas maintained to a high standard. Guests often describe the accommodations as spotless and well-presented, contributing to a comfortable and inviting atmosphere.
The staff at Hotel Gravensteen are frequently lauded for their friendliness and professionalism. Guests appreciate the welcoming and helpful nature of the team, which significantly enhances their overall experience. From the reception desk to housekeeping, the staff's dedication to providing excellent service is a recurring theme.
The hotel’s Wi-Fi is generally reliable and effective, allowing guests to stay connected during their visit. However, some mixed experiences with connectivity have been reported, particularly in specific rooms or on certain floors.
Guests driving to the hotel will find several parking options, though availability can be limited and planning ahead is advised. The presence of EV charging stations adds a level of convenience for electric car users, despite some operational challenges and additional costs.
Overall, Hotel Gravensteen offers a delightful stay enriched by its central location, historical charm and quality service. While it meets the expectations of a three-star establishment, delivering comfort and convenience, minor areas for improvement are noted, such as room updates and parking logistics. Nonetheless, the hotel remains a favored choice for those visiting Ghent, providing a cozy and characterful base for exploring the city.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
3-Star Hotel
Guest Reviews
Hotel Gravensteen enjoys exceptional praise for its prime location in the heart of Ghent. Situated right next to Gravensteen Castle, it's perfect for those wanting to explore the city's historic center. The hotel is ideally positioned within walking distance of major tourist attractions, cathedrals and the vibrant old town, making it convenient for sightseeing. Guests highlight the plethora of nearby amenities, including excellent restaurants, bars, cafes, shops and the picturesque canals. The location also benefits from great accessibility via public transportation, adding to the hotel's appeal. This enviable setting allows visitors to immerse themselves in the charm and beauty of Ghent effortlessly.
The guests of Hotel Gravensteen generally had a positive experience with the hotel's breakfast offerings, describing it as extensive, varied and delicious. Many were impressed with the diverse selection and plentiful options available, emphasizing the hearty, high-quality foods that catered to various preferences. The breakfast buffet was frequently noted for its ample and well-stocked choices, ranging from savory to sweet, including bread rolls, bakery items, cereals, cheese and more, which often exceeded expectations.
Numerous reviews highlighted the excellent and friendly service provided during breakfast with some patrons appreciating the spacious breakfast room and well-organized setup. The ambiance contributed to a pleasant morning meal experience, despite occasional overcrowding during peak times.
However, some reviews pointed out a few areas needing improvement. Issues such as inconsistent food quality, high prices and limited variety were mentioned by certain guests. Complaints about specific items, like cold eggs and bacon or mediocre coffee, also surfaced. The breakfast room’s limited space and the occasional lack of replenishment for popular items like croissants and fresh orange juice were noted by a few reviewers. Despite these criticisms, many guests still recommended the breakfast, praising its overall quality and extensive selection.
In summary, while Hotel Gravensteen's breakfast receives high marks for its variety and taste, there remain some aspects that could benefit from attention to enhance the overall dining experience.
Hotel Gravensteen in Ghent consistently receives high praise for its beautifully maintained rooms that are both spacious and comfortable. Guests particularly appreciate the luxurious suites featuring panoramic views and charming, tastefully decorated interiors. Many rooms offer splendid views of either the city or the picturesque Gravensteen Castle. The accommodations are often described as modern, well-equipped and exceptionally clean, offering a serene and welcoming atmosphere.
The hotel is lauded for its comfortable beds and the general coziness of the rooms. Several reviews highlight the appealing decor and spacious layouts, which include features such as high ceilings and historical details. The cleanliness across the establishment is frequently noted with neat and tidy rooms being a common attribute.
While most guests are pleased with their rooms, some did find them on the smaller side and noted occasional issues such as outdated furniture or minor maintenance needs. Despite these minor setbacks, the overall ambience and central location of the hotel make it a favored choice for travelers. Air conditioning is available in many rooms, adding to the comfort level, especially during warmer months.
Breakfast at the hotel receives positive remarks for its variety and quality, enhancing the stay experience. The attentive and friendly staff further contribute to making stays memorable, accommodating guest requests and ensuring a warm welcome.
In summary, Hotel Gravensteen is celebrated for its beautiful rooms with stunning views, cleanliness, comfort and central location, making it an excellent choice for anyone visiting Ghent. While there are minor areas for improvement, the overall guest experience remains highly satisfactory.
At Hotel Gravensteen, the beds are a notable highlight for many guests. The overall consensus points to their exceptional comfort. Phrases like "very comfortable," "super comfy," and "heavenly" frequently appear, underscoring the beds' plush appeal. The bedding itself also garners praise, often described as "excellent" and "lovely," contributing to the overall restful experience. The hotel features a variety of bed options, including large king-size and four-poster beds, which many guests find particularly appealing for their spaciousness and luxury feel.
Soft mattresses and pillows are commonly mentioned, appealing to those who prefer a cushioned sleeping surface. However, there are occasional mentions of the beds being "too soft," indicating personal preference variability. A few reviews allude to the beds being "a bit hard" or the mattresses "sagging," suggesting some inconsistency in mattress quality. Despite these isolated concerns, the general sentiment is that the beds offer a comfortable night's sleep with many reviews reflecting a positive experience overall.
Hotel Gravensteen shines with its exceptional cleanliness, a standout feature frequently praised by guests. Rooms are repeatedly described as clean, neat, spotless and well-maintained, ensuring visitors a comfortable stay. The hotel's historical charm is meticulously preserved with spotless common areas and well-kept facilities reflecting a high standard of hygiene. The cleaning services are noted to be thorough and punctual, often resulting in rooms that are described as super clean and very tidy. Guests also find the accommodations spacious, bright and quiet, contributing to a pleasant and inviting atmosphere.
While the vast majority of reviews highlight the hotel's cleanliness, some minor issues were noted. Occasional reports mention specific areas needing better cleaning, such as dusty corners, stained carpets and dated fixtures. A few guests experienced cleanliness issues like streaked mirrors, unpleasant smells and a need for more attention to common areas. Despite these isolated concerns, the overall impression is overwhelmingly positive, making Hotel Gravensteen a reliable choice for those valuing a clean and orderly stay.
Hotel Gravensteen's reputation for exceptional staff service stands out prominently in guest reviews. A recurring theme in these accounts is the unwavering friendliness, attentiveness and professionalism of the hotel staff, from the reception desk to housekeeping. Guests continuously praised team members as super friendly, accommodating and eager to assist with any needs or questions. Many mentioned the exceptional service provided at check-in and throughout their stay, highlighting the staff's willingness to go above and beyond, including organizing transportation in emergencies and providing complimentary breakfast or gifts for special occasions.
Notably, specific staff members were frequently commended for their kindness and proactive assistance with several mentions of efficient and thoughtful service making guests feel truly welcomed and valued. The general consensus affirmed that the hospitality extended by the reception and other personnel contributed positively to the overall guest experience.
However, while the overwhelming majority of reviews were positive, there were a few mentions of less satisfactory interactions, particularly within the breakfast staff and certain reception encounters. Despite these isolated incidents, most guests felt that the Hotel Gravensteen's staff greatly enhanced their stay, making the friendly and helpful nature of the team a major draw for future visits.
When staying at Hotel Gravensteen, most guests found the Wi-Fi to be reliable and effective, describing it as good, stable and fast in several areas of the hotel. Many visitors appreciated the solid and excellent internet connection with some noting that the Wi-Fi worked perfectly and had a good range across the building. Free Wi-Fi was a welcomed amenity for many.
However, there were mixed experiences with the connectivity; some guests reported slow speeds, weak signals or difficulties in their rooms. Issues with the Wi-Fi being spotty or occasionally absent were also noted, particularly on certain floors or in specific rooms. Some guests mentioned that the staff were responsive and tried to mitigate these issues by resetting the router or reissuing new cards.
Overall, while the Wi-Fi at Hotel Gravensteen generally meets expectations for a satisfactory stay, there can be occasional inconsistencies, especially if visiting upper or specific rooms.
Hotel Gravensteen in Ghent offers a variety of parking options to its guests, each with its own set of advantages and challenges. The hotel itself provides private parking spaces, although the number of these spaces is limited and reservations are not guaranteed. Many guests found the parking convenient and reasonably located, particularly appreciating the ease of parking at the nearby Ramen parking garage, just a 5-minute walk from the hotel. However, the on-site parking has received mixed feedback due to the complex access and limited availability. Guests have noted that parking can be a bit challenging to find and often requires additional payment, which some found to be on the expensive side. Alternatively, street parking and other public garages are available within walking distance, although this often entails navigating the vehicle emission-controlled zone of central Ghent. Therefore, while parking is certainly available at Hotel Gravensteen, it's advisable to plan ahead and consider the various options to ensure a smooth experience.
Hotel Gravensteen is equipped with a range of electric vehicle (EV) charging options, making it convenient for travelers driving electric cars. The hotel provides a private parking lot that includes EV charging stations, ensuring that guests can easily charge their vehicles while staying overnight. This can be especially beneficial for those looking to explore the city without worrying about finding a charging point elsewhere.
However, there are certain aspects to be aware of. Guests should note that there is a fee for using the charging facilities and some have found the prepaid system for EV charging a bit confusing. Additionally, the cost associated with parking and charging can be considered high by some visitors. Locating the charging stations might be a challenge as they are not clearly indicated within the parking area.
Despite these minor issues, the availability of EV charging within a private parking lot adds a layer of convenience for electric car users, ensuring they have a reliable option to power up their vehicles during their stay at Hotel Gravensteen.
Hotel Gravensteen is situated in a lively area renowned for its bustling nightlife, making it an ideal location for those seeking vibrant evening entertainment. The hotel's proximity to Gravensteen Castle allows guests to enjoy stunning night views, adding a touch of historical charm to their stay. However, potential visitors should be aware of the noise levels in the surrounding area, which is often filled with sounds from passersby and nearby nightlife, as well as occasional construction work. While the energetic atmosphere contributes to the overall experience, it may pose a challenge for guests who prioritize a quiet and restful environment.
Hotel Gravensteen offers a three-star comfort and a classic, historically-themed atmosphere, making it a decent choice for budget-conscious travelers. The hotel is situated in a prime location, ideal for exploring Ghent and convenient for tourists. Guests appreciate the value for money and find it suitable for short stays. The hotel’s simplicity is balanced by its character and historical charm.
The breakfast is considered adequate for a three-star rating and guests commend the variety of food available. The friendly service and lovely rooms enhance the overall experience. Despite some rooms needing renovation and certain amenities like air conditioning and minibars not being included, the hotel generally meets the expectations of a three-star establishment.
While some aspects such as the condition of the beds and the appearance of some rooms may need improvement, the hotel maintains a good value for the price paid. The overall impression is that it delivers a cozy and convenient stay, suitable for those looking for a modest and characterful stay in Ghent.
Hotel Gravensteen in Ghent presents a mixed yet generally positive offering for business travelers. Its prime city-center location, right across from the castle and the historic district, makes it particularly convenient for professionals on working visits. The presence of rooms designed for business use and facilities geared towards professional engagements ensure that the hotel is well-equipped for various business needs. Guests have noted the hotel's suitability for business stays, highlighting its operational business spaces and its capability to host business conferences, facilitating productive professional times.
The staff are often described as professional, enhancing the business-friendly atmosphere. However, some drawbacks include inconsistent air conditioning across rooms and issues like scattered annex accommodations, which lack climate control. These factors may affect comfort during warmer months. Additional concerns have been raised about the breakfast arrangement, suggesting a need for a more spacious dining area to accommodate all guests comfortably.
Overall, for those attending short business visits or looking for a centrally located base in Ghent, Hotel Gravensteen offers a balanced value for money. The establishment's core strengths lie in its location and the professional readiness of its spaces, despite minor operational hiccups.
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Location
Breakfast
Numerous reviews highlighted the excellent and friendly service provided during breakfast with some patrons appreciating the spacious breakfast room and well-organized setup. The ambiance contributed to a pleasant morning meal experience, despite occasional overcrowding during peak times.
However, some reviews pointed out a few areas needing improvement. Issues such as inconsistent food quality, high prices and limited variety were mentioned by certain guests. Complaints about specific items, like cold eggs and bacon or mediocre coffee, also surfaced. The breakfast room’s limited space and the occasional lack of replenishment for popular items like croissants and fresh orange juice were noted by a few reviewers. Despite these criticisms, many guests still recommended the breakfast, praising its overall quality and extensive selection.
In summary, while Hotel Gravensteen's breakfast receives high marks for its variety and taste, there remain some aspects that could benefit from attention to enhance the overall dining experience.
Rooms
The hotel is lauded for its comfortable beds and the general coziness of the rooms. Several reviews highlight the appealing decor and spacious layouts, which include features such as high ceilings and historical details. The cleanliness across the establishment is frequently noted with neat and tidy rooms being a common attribute.
While most guests are pleased with their rooms, some did find them on the smaller side and noted occasional issues such as outdated furniture or minor maintenance needs. Despite these minor setbacks, the overall ambience and central location of the hotel make it a favored choice for travelers. Air conditioning is available in many rooms, adding to the comfort level, especially during warmer months.
Breakfast at the hotel receives positive remarks for its variety and quality, enhancing the stay experience. The attentive and friendly staff further contribute to making stays memorable, accommodating guest requests and ensuring a warm welcome.
In summary, Hotel Gravensteen is celebrated for its beautiful rooms with stunning views, cleanliness, comfort and central location, making it an excellent choice for anyone visiting Ghent. While there are minor areas for improvement, the overall guest experience remains highly satisfactory.
Beds
Soft mattresses and pillows are commonly mentioned, appealing to those who prefer a cushioned sleeping surface. However, there are occasional mentions of the beds being "too soft," indicating personal preference variability. A few reviews allude to the beds being "a bit hard" or the mattresses "sagging," suggesting some inconsistency in mattress quality. Despite these isolated concerns, the general sentiment is that the beds offer a comfortable night's sleep with many reviews reflecting a positive experience overall.
Cleanliness
While the vast majority of reviews highlight the hotel's cleanliness, some minor issues were noted. Occasional reports mention specific areas needing better cleaning, such as dusty corners, stained carpets and dated fixtures. A few guests experienced cleanliness issues like streaked mirrors, unpleasant smells and a need for more attention to common areas. Despite these isolated concerns, the overall impression is overwhelmingly positive, making Hotel Gravensteen a reliable choice for those valuing a clean and orderly stay.
Staff
Notably, specific staff members were frequently commended for their kindness and proactive assistance with several mentions of efficient and thoughtful service making guests feel truly welcomed and valued. The general consensus affirmed that the hospitality extended by the reception and other personnel contributed positively to the overall guest experience.
However, while the overwhelming majority of reviews were positive, there were a few mentions of less satisfactory interactions, particularly within the breakfast staff and certain reception encounters. Despite these isolated incidents, most guests felt that the Hotel Gravensteen's staff greatly enhanced their stay, making the friendly and helpful nature of the team a major draw for future visits.
Wi-Fi
However, there were mixed experiences with the connectivity; some guests reported slow speeds, weak signals or difficulties in their rooms. Issues with the Wi-Fi being spotty or occasionally absent were also noted, particularly on certain floors or in specific rooms. Some guests mentioned that the staff were responsive and tried to mitigate these issues by resetting the router or reissuing new cards.
Overall, while the Wi-Fi at Hotel Gravensteen generally meets expectations for a satisfactory stay, there can be occasional inconsistencies, especially if visiting upper or specific rooms.
Parking
EV charging stations
However, there are certain aspects to be aware of. Guests should note that there is a fee for using the charging facilities and some have found the prepaid system for EV charging a bit confusing. Additionally, the cost associated with parking and charging can be considered high by some visitors. Locating the charging stations might be a challenge as they are not clearly indicated within the parking area.
Despite these minor issues, the availability of EV charging within a private parking lot adds a layer of convenience for electric car users, ensuring they have a reliable option to power up their vehicles during their stay at Hotel Gravensteen.
Nightlife
3 Star
The breakfast is considered adequate for a three-star rating and guests commend the variety of food available. The friendly service and lovely rooms enhance the overall experience. Despite some rooms needing renovation and certain amenities like air conditioning and minibars not being included, the hotel generally meets the expectations of a three-star establishment.
While some aspects such as the condition of the beds and the appearance of some rooms may need improvement, the hotel maintains a good value for the price paid. The overall impression is that it delivers a cozy and convenient stay, suitable for those looking for a modest and characterful stay in Ghent.
Business
The staff are often described as professional, enhancing the business-friendly atmosphere. However, some drawbacks include inconsistent air conditioning across rooms and issues like scattered annex accommodations, which lack climate control. These factors may affect comfort during warmer months. Additional concerns have been raised about the breakfast arrangement, suggesting a need for a more spacious dining area to accommodate all guests comfortably.
Overall, for those attending short business visits or looking for a centrally located base in Ghent, Hotel Gravensteen offers a balanced value for money. The establishment's core strengths lie in its location and the professional readiness of its spaces, despite minor operational hiccups.
No, Hotel Gravensteen doesn't have any pool.
No, a spa isn't available at Hotel Gravensteen.
Yes, Hotel Gravensteen welcomes dogs.
Yes, parking facilities are available at Hotel Gravensteen.
Yes, Hotel Gravensteen has a gym.
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