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Summary of reviews'ONE TWO FOUR - Hotel & Spa' in Ghent receives widespread acclaim from its guests, owing much of its reputation to a combination of an excellent location, high-quality service and luxurious amenities. Situated just a short walk from Ghent's historic city center, the hotel strikes a perfect balance between accessibility and tranquility, providing a peaceful retreat while still being close to main attractions and numerous restaurants. Guests found it convenient to explore the city on foot and appreciated the easy car access.
The breakfast at the hotel is a significant highlight, frequently praised for its variety, quality and the attentive service from the chef. Guests were particularly impressed with the range of offerings, including freshly made pancakes, scrambled eggs, omelettes and gluten-free options. Although some mentioned the buffet as small, its quality and presentation left a very positive impression.
Rooms at the hotel are described as lovely, modern and exceptionally clean. Guests enjoyed spacious accommodations, large bathrooms and high-quality furnishings with some rooms featuring cutting-edge technology like built-in Bluetooth speakers. Even the smaller rooms were viewed positively for their comfort and tasteful design. Personal touches like handwritten cards added to the overall charm, making for a luxurious and comfortable stay.
Cleanliness is another standout aspect with guests frequently noting the spotless condition of the rooms and facilities. Despite occasional mentions of superficial cleaning, the general consensus points to an extraordinary level of cleanliness, contributing to an aesthetically pleasing and hygienic environment.
The staff at 'ONE TWO FOUR - Hotel & Spa' earn high marks for their friendliness, professionalism and helpfulness. Guests frequently described the team as welcoming and accommodating with special mentions of top service members like Rodney. This level of attentiveness and personalized service significantly enhanced the overall guest experience, making stays memorable and pleasant.
The hotel's spa also receives glowing reviews, noted for its luxurious and relaxing environment. Guests appreciated features like the sauna, steam bath and hammam with many highlighting the delight of a private one-hour session. Despite minor issues such as a non-functioning steam room, the spa's overall quality and organization provide a significantly positive wellness experience.
Parking at the hotel is generally well-received with guests appreciating the availability and convenience of private parking right across from the hotel. While the daily fee of 20 euros and suggestions for renovation were noted, the overall feedback indicates reliable and practical parking options for guests.
The comfort of the beds is another frequently lauded aspect with many guests noting them as some of the most comfortable they have ever slept in. This reinforces the hotel's commitment to providing restful and enjoyable stays.
Overall, 'ONE TWO FOUR - Hotel & Spa' garners high praise for its modern, tastefully decorated interior, luxurious appearance and high-quality facilities. With excellent staff, impeccable cleanliness and thoughtful finishing touches like Nespresso machines and mood lighting, the hotel provides an exemplary choice for both relaxation and exploration. Guests consistently find their experiences perfect and wonderful, making it a highly recommended option for those visiting Ghent. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Large Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
About ONE TWO FOUR - Hotel & Spa
License: 384251
Guest Reviews
Location
Located just a short walk from the heart of Ghent, ONE TWO FOUR - Hotel & Spa is perfectly situated for visitors eager to explore the city. Positioned slightly outside the main bustle, it offers a tranquil stay while still being within easy reach of major attractions. The hotel is approximately a 10 to 20-minute walk from the historic city center, making it convenient for guests to explore on foot. The area surrounding the hotel is pleasant and filled with numerous restaurants, adding to its convenience.
Guests appreciate the central and easily accessible location, which allows them to reach virtually everything within the city center by foot. Despite its proximity to Ghent's main attractions, the hotel is nestled in a peaceful part of the city, providing a quiet retreat after a day of sightseeing. Moreover, accessibility by car is straightforward with the hotel located right on the border of the car-free zone in the city center.
Overall, ONE TWO FOUR - Hotel & Spa boasts a superb location, perfectly balancing convenience with tranquility, making it an excellent choice for travelers aiming to experience Ghent to the fullest.
Breakfast
Guests at ONE TWO FOUR - Hotel & Spa have consistently praised the breakfast experience, highlighting its variety and quality. Reviewers frequently describe the breakfast as delicious, extensive and very good. The offerings include freshly prepared pancakes, scrambled eggs, omelettes and even gluten-free options, all of which seem to impress guests. The breakfast buffet, though sometimes noted as small, is often mentioned for its quality and organization.
Many guests have detailed how the chef was accommodating and provided attentive service, ensuring a pleasant dining experience each morning. Terms like excellent, perfect and fantastic breakfast appear repeatedly, indicating a high level of satisfaction.
The breakfast setting, despite some guests mentioning its location in the basement, did not appear to significantly detract from the overall positive experience. Freshness and cleanliness also seem to be standout features of the breakfast, further elevating the guests' stay at the hotel. Overall, the breakfast at ONE TWO FOUR - Hotel & Spa is a major highlight, contributing significantly to the guests' favorable impressions.
Rooms
The rooms at ONE TWO FOUR - Hotel & Spa receive overwhelmingly positive feedback from guests. Many describe their rooms as lovely, very beautiful, exceptionally clean and modern with new furnishings. Various reviewers appreciated the spaciousness with particular mention of the large bathrooms and overall ample room size. High-quality facilities and elegant designs with cutting-edge technology, such as built-in Bluetooth speakers, were frequently highlighted.
While most rooms are comfortable, well-thought-out, bright and stylishly furnished, some guests noted that a few rooms were relatively small but still well-equipped and suitable for short stays. The blend of authentic and contemporary elements, along with the hotel's beautiful and intimate atmosphere, adds to the charm of the guest experience.
The superior attention to detail, including personal touches like handwritten cards, leaves a lasting impression. Overall, ONE TWO FOUR - Hotel & Spa provides an excellent stay with comfortable, clean and luxurious rooms that cater to both modern needs and elegant tastes.
Beds
At ONE TWO FOUR - Hotel & Spa, guests frequently praise the exceptional comfort of the beds. Descriptions range from comfortable to exceptionally comfortable with some reviewers noting that the beds are the most comfortable they have ever slept in. Clean and spacious rooms often come with praise for their cozy and blissful beds, indicating that the sleeping arrangements go beyond the standard hotel experience. From queen-size to larger options, every bed is designed with comfort in mind, contributing to restful and enjoyable stays for visitors.
Cleanliness
The ONE TWO FOUR - Hotel & Spa receives high marks for its cleanliness and modern amenities. Numerous reviews highlight the hotel's new, fresh and modern design, providing a comfortable and aesthetically pleasing environment. Guests frequently describe the rooms and facilities as spotlessly clean with impeccable cleanliness being a common theme. The property is consistently praised for being very neat and tidy, contributing to an overall pleasant stay.
The staff at the hotel are noted for their friendliness, making the stay even more enjoyable. Guests appreciate the beautifully maintained surroundings and the high-quality, clean decor throughout the hotel. However, there are occasional mentions that the cleaning could be slightly better at times with some suggesting that cleaning can be somewhat superficial on occasion. Despite these minor points, the hotel's cleanliness is consistently described as extraordinary, ensuring a hygienic and delightful experience for all guests.
Staff
The guest reviews for ONE TWO FOUR - Hotel & Spa consistently highlight the exceptional quality of the staff. Guests frequently describe the staff as very welcoming, incredibly friendly and extremely helpful. The positive experiences recounted in the reviews emphasize the friendliness, courtesy and attentiveness of the hotel personnel. The staff’s extensive knowledge and their proactive attitude in fulfilling guests' wishes stand out with particular mentions of the excellent service at check-in and the accommodating nature of the hosts and even the chef.
Many guests note the warm and professional manner in which they were received, underscoring the welcoming atmosphere the staff creates. Specific mentions of top staff members like Rodney further underscore the personalized and warm service provided. Overall, the staff at ONE TWO FOUR - Hotel & Spa are consistently praised for their kindness, attentiveness and commitment to offering a high standard of hospitality, making the stay memorable and pleasant for all guests.
Spa
The spa at ONE TWO FOUR - Hotel & Spa offers an exceptional experience that guests consistently praise. Described as beautiful, luxurious and incredibly relaxing, the spa facilities include a sauna, steam bath and hammam which greatly enhance the wellness experience. A standout feature is the ability to reserve the spa for private use. This complimentary one-hour private session is often highlighted as a delightful and exquisite treat. The private spa area is meticulously maintained, providing a haven of calm and relaxation. Guests appreciate the well-organized booking system, which allows them to enjoy exclusive and serene spa slots. Although there was a mention of a non-functioning steam room and a minor issue with the spa area toilet, the overall feedback underscores the spa’s excellence and its significant contribution to a memorable stay.
Parking
Guest reviews for ONE TWO FOUR - Hotel & Spa highlight a generally positive experience with the hotel's parking facilities. Guests appreciate the availability and convenience of private parking with several noting that the parking is well-arranged and conveniently located right across from the hotel. The hotel offers a garage space, making it a practical solution for those traveling by car.
However, some guests pointed out a few drawbacks. The daily parking fee of 20 euros was mentioned as a drawback and there were suggestions that the parking area could benefit from renovation. Despite these concerns, the overall feedback indicates that parking is a strong feature of the hotel, making it a suitable choice for those seeking reliable parking options during their stay.
4 Star
'ONE TWO FOUR - Hotel & Spa' has garnered high praise from its guests for its modern and tastefully decorated interior. Visitors have highlighted the hotel's luxurious appearance and the high-quality facilities available. The rooms are consistently noted for their comfort with particular mention of very comfortable beds and thoughtful finishing touches like Nespresso machines and mood lighting.
The hotel staff also receive commendations for their warm and welcoming nature, contributing to an overall positive experience. Guests appreciate the hotel’s cleanliness and the various technical extras that enhance convenience during their stay. Its boutique style and luxurious feel make 'ONE TWO FOUR - Hotel & Spa' a highly recommended option for those planning a city trip to Ghent. Across the board, guests have found everything to be perfect and wonderful, making it an exemplary choice for both relaxation and exploration in the city.
No, ONE TWO FOUR - Hotel & Spa doesn't have any pool.
Yes, a spa is available at ONE TWO FOUR - Hotel & Spa.
No, ONE TWO FOUR - Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at ONE TWO FOUR - Hotel & Spa.
No, ONE TWO FOUR - Hotel & Spa doesn't have a gym.