The Gilvenbank Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Gilvenbank Hotel presents a pleasant and valuable stay with a series of commendable features, particularly emphasized by its central and serene location. Positioned ideally for various traveler needs, it offers easy access to major destinations, ample parking and a tranquil setting, making it a favorable spot for both leisure and work-related visits.
Guests consistently praise the breakfast, finding it rich in variety and quality with particular dishes like smoked salmon and full English breakfast receiving admiration. The dinner experience is also notably positive with evening meals and bar food described as exceptional, well-presented and delicious.
The hotel's rooms receive a mix of feedback. Many guests appreciate the spaciousness, cleanliness and comfortable accommodations, including family-friendly and disability-adapted rooms. However, some rooms appear dated and in need of refurbishment with issues like uncomfortable beds and faulty fixtures occasionally noted. Despite these drawbacks, the overall potential of the rooms is evident with many finding them sufficient for a comfortable stay.
Cleanliness is generally good, contributing to a pleasant ambiance, though occasional issues in the bathrooms highlight a need for more detailed maintenance. The staff stands out as a significant positive aspect, frequently mentioned for their friendliness, professionalism and helpfulness across all areas, enhancing the guest experience.
The free WiFi service in public areas like the bar is reliable, though some guests report connectivity issues in rooms. Family-oriented amenities, including spacious rooms and playing areas for children, make the hotel a practical choice for family stays.
While the beds offer mixed experiences with some guests finding them comfortable and others noting issues with mattresses and pillows, the overall sentiment towards the hotel reflects good value for money. It is seen as a cozy option, aligning well with its three-star rating, providing basic but adequate amenities.
Accessibility features are appreciated by guests with disabilities, particularly the well-adapted rooms. However, the absence of a lift and other minor infrastructure issues suggest room for improvement in this area.
In conclusion, The Gilvenbank Hotel offers a blend of positive experiences with areas that could benefit from further enhancement, appealing primarily to budget-conscious travelers seeking a convenient and comfortable stay.
Categories
Guests consistently praise the breakfast, finding it rich in variety and quality with particular dishes like smoked salmon and full English breakfast receiving admiration. The dinner experience is also notably positive with evening meals and bar food described as exceptional, well-presented and delicious.
The hotel's rooms receive a mix of feedback. Many guests appreciate the spaciousness, cleanliness and comfortable accommodations, including family-friendly and disability-adapted rooms. However, some rooms appear dated and in need of refurbishment with issues like uncomfortable beds and faulty fixtures occasionally noted. Despite these drawbacks, the overall potential of the rooms is evident with many finding them sufficient for a comfortable stay.
Cleanliness is generally good, contributing to a pleasant ambiance, though occasional issues in the bathrooms highlight a need for more detailed maintenance. The staff stands out as a significant positive aspect, frequently mentioned for their friendliness, professionalism and helpfulness across all areas, enhancing the guest experience.
The free WiFi service in public areas like the bar is reliable, though some guests report connectivity issues in rooms. Family-oriented amenities, including spacious rooms and playing areas for children, make the hotel a practical choice for family stays.
While the beds offer mixed experiences with some guests finding them comfortable and others noting issues with mattresses and pillows, the overall sentiment towards the hotel reflects good value for money. It is seen as a cozy option, aligning well with its three-star rating, providing basic but adequate amenities.
Accessibility features are appreciated by guests with disabilities, particularly the well-adapted rooms. However, the absence of a lift and other minor infrastructure issues suggest room for improvement in this area.
In conclusion, The Gilvenbank Hotel offers a blend of positive experiences with areas that could benefit from further enhancement, appealing primarily to budget-conscious travelers seeking a convenient and comfortable stay.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Set in a peaceful and quiet area, The Gilvenbank Hotel is consistently praised for its convenient and central location. It serves as an ideal base for travelers with various needs, whether attending nearby weddings at venues like Balbirnie House and Auchtermuchty, visiting the picturesque fishing villages of Elie or commuting to workplaces around Central Fife including Glenrothes. The accessibility doesn't end there; the hotel is easy to find, well signposted and within a short drive from major destinations like Edinburgh, Dundee and St Andrews.
Guests appreciate the ample parking and value for money. The setting is tranquil and pleasant, positioned in a lovely area with easy access to local parks and road links. For those interested in local amenities and activities, the hotel's location is not too far off the motorway and it's convenient for both work-related travel and leisurely visits, boasting proximity to family residences and event venues.
In sum, The Gilvenbank Hotel offers a serene and accessible location that meets a variety of traveler needs, all within a short distance from some of Scotland's most attractive destinations.
The breakfast experience at The Gilvenbank Hotel receives high praise for its quality and variety. Many guests describe the breakfast as good, great or even excellent, noting the extensive and rich options available. Some highlight specific dishes like smoked salmon and scrambled eggs or omelettes as delicious and perfectly cooked. The full English breakfast and poached eggs, in particular, garnered compliments for their taste and preparation.
Despite the overwhelmingly positive reviews, a few mentioned timing issues with breakfast sometimes served too early for late risers or business travelers. On rare occasions, some guests experienced service problems or found the breakfast selection basic. However, these incidents appear to be exceptions rather than the norm.
Overall, the breakfast at The Gilvenbank Hotel seems to offer a satisfying and delightful start to the day with guests appreciating the generous portions, well-cooked food and accommodating staff.
Dining at The Gilvenbank Hotel is highly praised by guests with numerous positive comments highlighting the exceptional quality of the food served. Many guests describe their evening meals as great, fantastic and even divine. The bar food also earns high marks, often being described as exceptional and excellent. Diners have found the meals to be well-presented, delicious and varied with the quality food being a highlight of their stay.
Despite a few issues like early kitchen closures and occasional waits, the majority of guests recommend dining at the hotel, noting the excellent value for money and the wide selection of tasty dishes available. Some guests faced inconveniences with the restaurant being closed on certain nights or having to eat elsewhere, but when operational, the dinner experience is consistently described as delightful. Breakfast also receives commendations for being very good and included in some packages, further enhancing the overall dining experience at The Gilvenbank Hotel.
The Gilvenbank Hotel offers a mix of spacious and comfortable rooms that have been recently refurbished with many guests noting their cleanliness and good presentation. Some rooms come with lovely views and offer ample space, including large family and disability-friendly rooms. Guests have found the rooms generally clean with fresh décor in some.
However, there are notable downsides. Some rooms appear tired with dated decor and worn furnishings that need upgrading. Issues such as uncomfortable beds, faulty bathroom fixtures, cracks in sinks and cleanliness problems like dust and cobwebs have been reported. Noise from the function rooms below can occasionally be a disturbance and the absence of lift access plus limited in-room amenities like plug sockets might inconvenience some guests.
While the hotel showcases potential with its spaciousness and comfort in certain areas, it seems an overall upgrade and more consistent maintenance could significantly enhance the guest experience.
Travelers to The Gilvenbank Hotel have shared a diverse range of experiences concerning the beds. On the positive side, many guests found their accommodations to be comfortable with frequent mentions of comfy and clean beds. There were numerous affirmations of beds being good, comfortable and even deluxe in some instances. Some guests appreciated the large size of the beds while acknowledging their comfort, which added to the restful experience.
However, not all feedback was favorable. A significant number of guests encountered issues with the mattresses and overall bed quality. Common complaints included uncomfortable, thin and worn-out mattresses, sometimes to the extent that guests could feel every spring. The bedding often fell short in terms of pillows with many reviews pointing out the insufficiency or flatness of the provided pillows and the lack of additional options. Some travelers also highlighted structural problems such as broken bed bases, beds dipping or tilting unevenly and defective antique spring mattresses.
In summary, while a portion of guests enjoyed a comfortable and restful sleep at The Gilvenbank Hotel, others found their experience hampered by old, uncomfortable and inadequately equipped beds. A small upgrade in mattress quality and pillow availability could significantly improve the overall guest experience.
The Gilvenbank Hotel garners mixed reviews regarding its cleanliness with a significant number of guests praising its clean and tidy rooms. Several visitors appreciated the daily room servicing and found the hotel to be generally clean and comfortable. Many highlighted that the rooms were spotless and cosy, contributing to a pleasant overall experience. Guests frequently described the rooms and the hotel itself as very clean, noting the hotel's consistent effort to maintain cleanliness across various areas.
However, multiple reviews pointed out issues with the bathrooms, citing examples of mould, cracked baths and dirty grouting. There were also mentions of bathrooms needing deep cleaning and general maintenance improvements. Additionally, some guests mentioned that their rooms felt tired and could benefit from refurbishment.
While the hotel's cleanliness in terms of rooms and common areas generally received positive remarks, the recurrent criticisms about the bathrooms and occasional overlooked areas like dusty lampshades and hand towels stained with lipstick suggest that a more thorough cleaning regimen could enhance guest satisfaction. Despite these areas for improvement, the hotel’s bar and waiting staff were frequently praised, adding to the positive ambiance of the property.
The Gilvenbank Hotel has garnered significant praise for its exceptional staff, frequently highlighted as friendly, helpful and efficient. Guests have noted the welcoming environment created by staff members across all areas, including reception, the restaurant and the bar. The reception team is especially commended for their friendliness and swift service, consistently making guests feel at ease. Bar staff are often described as accommodating and attentive, ensuring guests have a pleasant experience. Additionally, the hotel's management and team make special efforts to go above and beyond to meet guests’ needs, whether it’s preparing breakfast after serving hours or sorting specific issues promptly. Despite occasional mentions of staff being under pressure or unavailable, the overall sentiment towards the staff at The Gilvenbank Hotel remains overwhelmingly positive with many guests appreciating their courteous and professional demeanor.
The Gilvenbank Hotel receives mixed reviews regarding its WiFi service. On the positive side, guests frequently mentioned that the hotel offers free WiFi, which is excellent and reliable in public areas such as the hotel bar. Some guests found the WiFi to be fast and decent throughout their stay and others appreciated the serviceable quality of the internet connection.
However, several guests faced issues with accessing and using the WiFi. Common complaints included not being provided with WiFi details or passwords, slow or non-functional WiFi in rooms and a lack of charging points for devices. Some guests noted that the WiFi did not work as advertised and others experienced limited or no access within their rooms.
While the free WiFi can be a strong point for visitors primarily using it in public areas, improvements are needed to ensure consistent and reliable connectivity throughout the hotel.
The Gilvenbank Hotel offers a stress-free experience when it comes to parking. Guests consistently highlight the availability of ample and convenient parking spaces, making it easy for anyone arriving by car to find a spot without hassle. The hotel boasts plenty of parking options, described as great and ideal. Free parking further adds to the allure, ensuring guests do not have to worry about extra costs. While a few mention some potholes, the general sentiment reflects satisfaction with the good, easy-to-navigate parking facilities. Overall, visitors find the parking setup at The Gilvenbank Hotel to be one of its strong points, contributing positively to their stay.
The Gilvenbank Hotel offers a family-friendly environment with amenities that cater to both adults and children. The family rooms are notably spacious, providing ample room and beds, ensuring comfort during the stay. Kids particularly enjoy the playing areas available, making the hotel an appealing choice for families. While there have been some delays related to room availability, these are outweighed by the enjoyment children and their families experience. The hotel is well-located for those visiting local relatives, making it a convenient option for family gatherings and parties. Despite being fairly basic in some areas, the offerings align well with the price point, making it a practical choice for family stays.
The Gilvenbank Hotel offers a commendable experience with a host of positive attributes appreciated by its guests. Particularly outstanding is its excellent value for money, making it a suitable choice for travelers on a tight budget. Visitors noted that the rooms, while a bit tired and dated, are consistently clean and comfortable, ensuring a pleasant stay. The hotel's location is praised for being quiet, which adds to the overall relaxed ambiance.
Despite some reservations about the hotel's star rating, many agree that it provides good value for a three-star establishment. Guests found the food to be good, contributing to the overall satisfaction with their stay. The sentiment that the hotel is a true three-star venue aligns with the positive feedback on its cost-effectiveness and basic yet clean accommodations. Overall, The Gilvenbank Hotel is perceived as a cozy and good-value choice for travelers seeking a budget-friendly option with decent amenities.
The Gilvenbank Hotel receives mixed feedback on accessibility for guests with disabilities. On the positive side, the accessible rooms stand out for their cleanliness and spaciousness. These rooms are well-adapted for individuals with disabilities, featuring large wet rooms and accessible bathrooms, ensuring a comfortable stay. Easy access and good value are noted as advantages too.
However, the hotel's overall accessibility has room for improvement. There is no lift available, posing challenges for guests with mobility issues who use rollators or mobility scooters. Some guests faced difficulties with the access ramp and mentioned that an automatic door would be beneficial. Placement of accessible rooms next to the function suite resulted in some dissatisfaction due to noise and light disruptions. While the facilities within the room meet specific needs, better assistance and infrastructure upgrades could enhance the experience for all disabled guests.
Location Show Map
Location
Guests appreciate the ample parking and value for money. The setting is tranquil and pleasant, positioned in a lovely area with easy access to local parks and road links. For those interested in local amenities and activities, the hotel's location is not too far off the motorway and it's convenient for both work-related travel and leisurely visits, boasting proximity to family residences and event venues.
In sum, The Gilvenbank Hotel offers a serene and accessible location that meets a variety of traveler needs, all within a short distance from some of Scotland's most attractive destinations.
Breakfast
Despite the overwhelmingly positive reviews, a few mentioned timing issues with breakfast sometimes served too early for late risers or business travelers. On rare occasions, some guests experienced service problems or found the breakfast selection basic. However, these incidents appear to be exceptions rather than the norm.
Overall, the breakfast at The Gilvenbank Hotel seems to offer a satisfying and delightful start to the day with guests appreciating the generous portions, well-cooked food and accommodating staff.
Dinner
Despite a few issues like early kitchen closures and occasional waits, the majority of guests recommend dining at the hotel, noting the excellent value for money and the wide selection of tasty dishes available. Some guests faced inconveniences with the restaurant being closed on certain nights or having to eat elsewhere, but when operational, the dinner experience is consistently described as delightful. Breakfast also receives commendations for being very good and included in some packages, further enhancing the overall dining experience at The Gilvenbank Hotel.
Rooms
However, there are notable downsides. Some rooms appear tired with dated decor and worn furnishings that need upgrading. Issues such as uncomfortable beds, faulty bathroom fixtures, cracks in sinks and cleanliness problems like dust and cobwebs have been reported. Noise from the function rooms below can occasionally be a disturbance and the absence of lift access plus limited in-room amenities like plug sockets might inconvenience some guests.
While the hotel showcases potential with its spaciousness and comfort in certain areas, it seems an overall upgrade and more consistent maintenance could significantly enhance the guest experience.
Beds
However, not all feedback was favorable. A significant number of guests encountered issues with the mattresses and overall bed quality. Common complaints included uncomfortable, thin and worn-out mattresses, sometimes to the extent that guests could feel every spring. The bedding often fell short in terms of pillows with many reviews pointing out the insufficiency or flatness of the provided pillows and the lack of additional options. Some travelers also highlighted structural problems such as broken bed bases, beds dipping or tilting unevenly and defective antique spring mattresses.
In summary, while a portion of guests enjoyed a comfortable and restful sleep at The Gilvenbank Hotel, others found their experience hampered by old, uncomfortable and inadequately equipped beds. A small upgrade in mattress quality and pillow availability could significantly improve the overall guest experience.
Cleanliness
However, multiple reviews pointed out issues with the bathrooms, citing examples of mould, cracked baths and dirty grouting. There were also mentions of bathrooms needing deep cleaning and general maintenance improvements. Additionally, some guests mentioned that their rooms felt tired and could benefit from refurbishment.
While the hotel's cleanliness in terms of rooms and common areas generally received positive remarks, the recurrent criticisms about the bathrooms and occasional overlooked areas like dusty lampshades and hand towels stained with lipstick suggest that a more thorough cleaning regimen could enhance guest satisfaction. Despite these areas for improvement, the hotel’s bar and waiting staff were frequently praised, adding to the positive ambiance of the property.
Staff
Wi-Fi
However, several guests faced issues with accessing and using the WiFi. Common complaints included not being provided with WiFi details or passwords, slow or non-functional WiFi in rooms and a lack of charging points for devices. Some guests noted that the WiFi did not work as advertised and others experienced limited or no access within their rooms.
While the free WiFi can be a strong point for visitors primarily using it in public areas, improvements are needed to ensure consistent and reliable connectivity throughout the hotel.
Parking
Family
3 Star
Despite some reservations about the hotel's star rating, many agree that it provides good value for a three-star establishment. Guests found the food to be good, contributing to the overall satisfaction with their stay. The sentiment that the hotel is a true three-star venue aligns with the positive feedback on its cost-effectiveness and basic yet clean accommodations. Overall, The Gilvenbank Hotel is perceived as a cozy and good-value choice for travelers seeking a budget-friendly option with decent amenities.
Accessible
However, the hotel's overall accessibility has room for improvement. There is no lift available, posing challenges for guests with mobility issues who use rollators or mobility scooters. Some guests faced difficulties with the access ramp and mentioned that an automatic door would be beneficial. Placement of accessible rooms next to the function suite resulted in some dissatisfaction due to noise and light disruptions. While the facilities within the room meet specific needs, better assistance and infrastructure upgrades could enhance the experience for all disabled guests.
No, The Gilvenbank Hotel doesn't have any pool.
No, a spa isn't available at The Gilvenbank Hotel.
No, The Gilvenbank Hotel doesn't allow dogs.
Yes, parking facilities are available at The Gilvenbank Hotel.
No, The Gilvenbank Hotel doesn't have a gym.
Location Show Map
More Options
