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Summary of reviewsHoliday Inn Gloucester - Cheltenham by IHG, provides a favorable location near the M5, making it easily accessible and convenient for travelers heading to destinations like Cornwall. The hotel enjoys close proximity to Cheltenham and Gloucester, providing quick access to local attractions like the Cotswolds and Gloucester Quays, while being slightly removed from city center chaos, offering a tranquil and spacious environment ideal for a restful stay.
Guests consistently praise the clean, modern and well-appointed rooms, featuring comfortable beds that ensure a good night's sleep. The inclusion of amenities like baths and proper child-sized beds further enhances guest comfort. The hotel stands out for its high standards of cleanliness with spotless rooms and well-maintained communal areas making for a pleasant experience.
The breakfast offerings are highly regarded with a varied selection including full English breakfast, fruits and pastries, all of good quality. Friendly and efficient staff contribute to an excellent breakfast experience and the availability of gluten-free options further accommodates dietary needs. Dinner, while having a good selection and tasty options like curry and vegan burgers, has mixed reviews about its pricing and occasional inconsistencies in quality.
The hotel's staff receive accolades for their exceptional service. They are frequently described as helpful, friendly and attentive with specific individuals like Charmain and Shannon mentioned for their outstanding hospitality. This high level of service extends across the establishment, from the reception to the dining area, enhancing the overall guest experience.
The fitness and leisure facilities are well-received, featuring a well-equipped gym with efficient air conditioning, a lovely warm pool, jacuzzi, sauna and steam room. These facilities are described as clean and inviting, providing great value for guests. The complimentary access to these amenities, combined with a welcoming atmosphere, makes the hotel a standout choice for those seeking relaxation.
While the hotel charges a £5 per night parking fee, the ample and accessible parking options are appreciated by guests. The reliable and fast free WiFi is another highlight, allowing guests to stream content directly to their TVs.
Overall, Holiday Inn Gloucester - Cheltenham is celebrated for its clean, comfortable and modern accommodations, exceptional staff service and excellent facilities, ensuring a high-quality and satisfying stay for both leisure and business travelers. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard RoomFully air-conditioned, these rooms come with state-of-the-art interactive TV entertainment systems and an en suite bathroom.
Room suitable for 2 guests
No extra beds
Premium RoomChocolate bars, a newspaper, and mineral water. The bathroom has complimentary luxury toiletries.
Standard Twin RoomFully air-conditioned, this room comes with an en suite bathroom.
Room suitable for 2 guests
No extra beds
Standard Queen Room - Disability AccessThis room comes with low level bathroom facilities and an inter-connecting room available for a carer if required. Full air conditioned.
Room suitable for 2 guests
No extra beds
Standard Queen RoomFully air-conditioned, these rooms come with state-of-the-art interactive TV entertainment systems and an en suite bathroom.
Room suitable for 2 guests
No extra beds
Standard Super King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Premium Super King Room with Single Sofa BedFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, an electric kettle, a sofa and a carpeted floor. The unit has 2 beds.
Standard King Room with Sofa BedFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
The Holiday Inn Gloucester - Cheltenham by IHG, enjoys a favorable position for many travelers, especially those passing through. Its strategic location near the M5 makes it easily accessible by car and convenient for a stopover en route to destinations like Cornwall. The proximity to both Cheltenham and Gloucester is highlighted, offering visitors quick access to key areas and attractions such as the Cotswolds, Gloucester Quays and local business parks.
The hotel is slightly removed from the hustle and bustle of the city centers, providing a quiet and spacious environment ideal for a comfortable stay. This seclusion does mean you'll likely need a car to get around, but the trade-off is worth it for the tranquility. Additionally, the easy access to supermarkets and a straightforward route to a nearby hospital add to its appeal.
Guests frequently commend the hotel's clean and modern rooms with comfortable beds ensuring a restful night's sleep. The presence of amenities like a pool and sauna enhances the overall experience, making it a well-rounded choice for both short-term stays and extended visits. The location's quiet yet convenient nature caters well to both business and leisure travelers seeking a reliable and accommodating place to stay.
Breakfast
Holiday Inn Gloucester - Cheltenham by IHG, predominantly wins praise for its breakfast offerings. Guests often describe the breakfast as varied with a wide selection of choices including a full English breakfast, fruits, pastries and drinks. The quality is frequently noted as good with specific compliments for the crispy bacon and well-cooked items. The buffet style is both loved for its variety and efficiency in restocking.
Many reviewers highlight the breakfast as excellent, fabulous and first-class, mentioning that it's a meal they actually wanted to eat, rather than just a standard hotel breakfast. The friendly and cheerful staff received accolades for their service, enhancing the overall breakfast experience. Additionally, the hotel accommodates dietary needs with gluten-free options available.
However, some guests found the breakfast offerings to be limited or not sufficiently hot. A minority viewed it as overpriced with a few reviews mentioning that the continental buffet was particularly disappointing. Despite these occasional criticisms, the consensus leans towards a positive and satisfying breakfast experience, complemented by a clean and pleasant dining environment.
Dinner
The dinner experience at Holiday Inn Gloucester - Cheltenham by IHG, has received mixed reviews. Many guests appreciated the good selection of food and drink, noting that meals were generally tasty and nutritious with some standout dishes such as a surprisingly tasty curry and an excellent vegan burger. The food was often described as amazing, very nice and brilliantly fresh. Additionally, the good menu options, particularly in the bar and restaurant, were highlighted and the three-course evening meals were considered very enjoyable by some visitors.
However, a common theme among the reviews is that many found the restaurant to be a bit pricey with some describing the costs as expensive or steep. The quality of food did not always meet expectations with some meals described as mediocre, basic or not particularly tasty. The portion sizes for certain dishes were also a point of contention and a few guests found the service in the restaurant lacking. Despite these critiques, the food was often replenished and freshly cooked, providing a satisfactory dining experience for many. Ultimately, while the dining options were adequate and had good variety, the pricing and occasional inconsistencies in quality may be a consideration for potential guests.
Rooms
Holiday Inn Gloucester - Cheltenham offers an exceptional guest experience with its well-appointed rooms. Reviews highlight the spacious, modern and comfortable nature of the accommodations. Guests frequently commend the cleanliness, noting rooms are spotless and well-maintained with modern refurbishments. Many reviews praise the comfort of the beds and the inclusion of facilities such as baths and proper child-sized beds.
The rooms are described as large, bright and stylish, providing a cozy and relaxed vibe. Families and pet owners especially appreciate the ample space and quiet environment, ensuring a restful stay. Daily room refreshment and well-thought-out layouts add to the convenience. Despite a few mentions of rooms feeling small or cold, the overall impression is one of high standards and attention to detail.
Additionally, the communal areas and overall hotel ambiance receive positive mentions, contributing to a comfortable and enjoyable stay. The Holiday Inn Gloucester - Cheltenham stands out for its commitment to guest comfort and superior room quality.
Beds
At Holiday Inn Gloucester - Cheltenham, comfortable beds are consistently highlighted as a standout feature. Guests frequently describe the beds as very comfortable with many noting how spacious they are, including super king-size options. Cleanliness also receives high marks with rooms and beds, including the sofa beds, being mentioned as very clean. Some guests experienced exceptional comfort, describing the bed as soft and the pillows as good. The beds are often referred to as comfy, making for a restful stay every time. However, a few guests mentioned that the beds were a bit hard or not as comfy as needed, but these comments were in the minority. Overall, the beds provide a cozy and pleasant sleeping experience, contributing to a stay that's both comfortable and refreshing.
Cleanliness
Holiday Inn Gloucester - Cheltenham by IHG, consistently impresses guests with its high standards of cleanliness. The hotel is frequently described as spotless, clean and very well-maintained, reflecting its commitment to providing a hygienic environment. Visitors appreciate the clean, spacious rooms and comfortable beds, which contribute to a restful stay. The bathrooms are noted for being well-appointed and tidy, adding to the overall pleasant experience. Public areas and communal spaces are kept bright and welcoming, enhancing the sense of a well-cared-for hotel. The friendly and efficient staff further bolster the positive impression, creating a warm and welcoming atmosphere for all guests. Additionally, the hotel's convenient location close to the city center and good amenities make it a favored choice for travelers. Whether for work or leisure, the Holiday Inn Gloucester - Cheltenham delivers a consistently clean and comfortable stay.
Staff
The staff at Holiday Inn Gloucester - Cheltenham by IHG, receives high praise from guests for their exceptional service. Visitors consistently describe the staff as very helpful, friendly and attentive. The reception staff stands out for their welcoming and professional demeanor, often going above and beyond to address guests' needs and concerns. Specific individuals, such as Charmain and Shannon, have been mentioned for their outstanding service and warm hospitality.
Guests highlight the efficiency of the staff, particularly in restocking the food area and providing good customer service. The breakfast chef has been noted for being friendly, which adds to a pleasant dining experience. Additionally, the general sentiment is that the team is accommodating with many instances of staff being kind enough to attend to specific requests, such as providing extra duvets.
Even though there are occasional mentions of less positive interactions, the overwhelming majority of reviews emphasize the high standards maintained by the hotel staff. Their friendliness and willingness to assist contribute significantly to the overall positive experience at the hotel, making it a welcoming place for travelers.
Wi-Fi
Holiday Inn Gloucester - Cheltenham by IHG, has garnered positive feedback for its fast and reliable WiFi, which is considered among the best by guests. The WiFi service is included in the price of the stay, ensuring that the guests do not face additional charges. The hotel stands out with its clean, welcoming environment and the added convenience of being able to stream content from phones to the TV, allowing guests to enjoy services like Netflix and music streaming directly in their rooms. However, a few drawbacks include unresponsive room service and the absence of complimentary in-room water. Overall, the hotel provides a satisfactory stay with notable strengths in its digital connectivity.
Gym
Holiday Inn Gloucester - Cheltenham offers a variety of fitness and leisure facilities that are well-received by guests. The well-equipped gym features efficient air conditioning and provides ample equipment suitable for a small hotel. Guests appreciated the onsite health club, which includes not only a gym but also a good spa, a swimming pool and even a jacuzzi. The health club facilities are described as great and provide a perfect environment for families, including accommodating spaces for babies. Access to the gym and swimming pool is complimentary, adding further value to the stay. Additionally, the overall experience is enhanced by friendly and helpful staff, contributing to an excellent getaway. However, it’s worth noting that the gym closes early, which might be a consideration for late-night fitness enthusiasts.
Pool
The Holiday Inn Gloucester - Cheltenham by IHG, offers an inviting array of leisure facilities that consistently impress its guests. The pool, described as lovely and warm, stands out as a highlight with visitors appreciating its cleanliness and maintenance. The jacuzzi, sauna and steam room complement the pool area, providing a relaxing experience many guests have enjoyed multiple times during their stay.
The leisure suite and spa facilities receive high marks for their excellence and the overall atmosphere is often praised for being both clean and welcoming. The staff's attentiveness and the ease of check-in and check-out contribute to the pleasant experience.
Guests find the pool and gym facilities to be well worth it, particularly during the week, adding great value to their stay. The provision of these features for free further enhances their appeal. Overall, the pool area of the Holiday Inn Gloucester - Cheltenham stands out as a notable amenity, offering a mix of relaxation and well-maintained facilities that guests fondly remember.
Parking
At Holiday Inn Gloucester - Cheltenham, ample parking options abound, ensuring guests rarely struggle to find a space. Reviewers frequently highlight the hotel's plentiful parking spaces and the straightforward system for registering number plates, making the experience convenient for most. However, the £5 per night parking fee garners mixed reactions. While some guests consider this charge reasonable, others question the necessity of paying for parking in an area with no alternative options. Despite the fee sparking some frustration, the overall sentiment is that parking at the hotel is both sufficient and accessible.
4 Star
Holiday Inn Gloucester - Cheltenham by IHG, is conveniently located on the outskirts of Gloucester near the M5, making it easily accessible. Guests frequently praise its excellent location and the hotel's exceptionally clean and modern facilities. Many reviews highlight the positive experiences and satisfaction with their stay, referring to the hotel as superb and very good. Although some guests feel that the hotel does not fully meet the expectations of a 4-star rating, possibly due to comparisons with certain facilities like the pool, the overall sentiment points towards a high-quality experience. The hotel is characterized by its ease of access and overall enjoyable atmosphere.
Business
The Holiday Inn Gloucester - Cheltenham by IHG, caters well to business travelers with a variety of facilities and services designed to meet their needs. The hotel features conference and meeting rooms, making it a practical choice for business-related gatherings. The staff are noted for their helpfulness and genuine pleasure in providing assistance, which includes arranging transportation like taxis into town. The hotel's location near Gloucester Business Park adds to its convenience, offering access to additional amenities. Guests appreciate the excellent breakfast options and the high quality of food available, contributing to a positive start to their day. Overall, the hotel provides good value for the price with a friendly and well-staffed environment. However, the checkout time of 11am may be a consideration for some guests.
Dog Friendly
Holiday Inn Gloucester - Cheltenham by IHG, stands out for its exceptional dog-friendly facilities and services. Guests appreciated the dedicated areas available for dog exercise, making it a convenient choice for pet owners. The hotel allows dogs in various spaces, including the bar area, which is noted for being comfortable and welcoming. The staff consistently received praise for their friendliness and willingness to assist, whether it was making a fuss over the dogs or helping with specific needs like handling a dog crate. Many guests felt that their dogs were not only accommodated but genuinely welcomed, creating a stress-free environment where even noisy pets did not cause issues. Check-in was described as straightforward and the rooms were highlighted for their cleanliness and spaciousness, providing ample space for both guests and their four-legged companions. This hotel clearly prioritizes making both guests and their pets feel at home.
Yes, Holiday Inn Gloucester - Cheltenham by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Gloucester - Cheltenham by IHG.
Yes, Holiday Inn Gloucester - Cheltenham by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Gloucester - Cheltenham by IHG.
Yes, Holiday Inn Gloucester - Cheltenham by IHG has a gym.