RACV Royal Pines Resort Gold Coast
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Summary of reviewsThe RACV Royal Pines Resort Gold Coast impresses guests with its picturesque location, top-notch facilities and relaxing ambiance. Nestled amidst beautiful gardens and boasting serene views, the resort offers easy access to nearby sporting venues and attractions, making it a perfect haven for sports enthusiasts and event attendees. Despite being slightly removed from the city center, its tranquility and connectivity to essential amenities are highly appreciated.
The breakfast experience at the resort stands out with guests praising the delicious and varied breakfast buffet. Fresh, high-quality options, including made-to-order omelets and gluten-free choices, contribute to an excellent start to the day. The positive sentiments towards breakfast enhance the overall dining experience, supported by commendations for the Japanese and Italian restaurants and the exemplary in-room dining service.
Room reviews are largely positive, highlighting spaciousness, modern decor and cleanliness. Guests enjoy the luxurious and well-maintained accommodations, featuring indigenous artwork and spectacular views. Although occasional maintenance issues were noted, the general impression is that of comfortable and well-appointed rooms, contributing to a pleasant stay.
Cleanliness is consistently commended throughout the resort with spotless rooms, immaculate common areas and well-maintained amenities such as the pool and spa. While minor cleaning issues were occasionally reported, the majority of guests find the resort to be hygienic and well-kept.
Staff service is a standout feature, earning high praise for their friendliness, professionalism and attentiveness. The team’s welcoming demeanor and efficient check-in processes significantly enhance the guest experience with many specific commendations for individual staff members who go above and beyond.
The resort’s amenities, including the impressive gym, well-maintained pool facilities and clean tennis courts, contribute to the overall positive experience. The gym is noted for its modern equipment and cleanliness, while the pool area is celebrated for its scenic beauty, variety of heated pools and kid-friendly features. Tennis facilities, albeit occasionally unavailable, are well-regarded and add to the resort's diverse activity offerings.
Parking is generally convenient with ample free and undercover options appreciated by guests. However, peak times can lead to limited availability and some confusion due to layout and signage.
The provision of EV charging stations underscores the resort’s commitment to modern conveniences, earning positive feedback for its accessibility and ease of use.
Overall, RACV Royal Pines Resort Gold Coast delivers an exceptional experience, combining beautiful surroundings with excellent facilities and stellar service, making it a favored destination for relaxation and events on the Gold Coast.
Categories
The breakfast experience at the resort stands out with guests praising the delicious and varied breakfast buffet. Fresh, high-quality options, including made-to-order omelets and gluten-free choices, contribute to an excellent start to the day. The positive sentiments towards breakfast enhance the overall dining experience, supported by commendations for the Japanese and Italian restaurants and the exemplary in-room dining service.
Room reviews are largely positive, highlighting spaciousness, modern decor and cleanliness. Guests enjoy the luxurious and well-maintained accommodations, featuring indigenous artwork and spectacular views. Although occasional maintenance issues were noted, the general impression is that of comfortable and well-appointed rooms, contributing to a pleasant stay.
Cleanliness is consistently commended throughout the resort with spotless rooms, immaculate common areas and well-maintained amenities such as the pool and spa. While minor cleaning issues were occasionally reported, the majority of guests find the resort to be hygienic and well-kept.
Staff service is a standout feature, earning high praise for their friendliness, professionalism and attentiveness. The team’s welcoming demeanor and efficient check-in processes significantly enhance the guest experience with many specific commendations for individual staff members who go above and beyond.
The resort’s amenities, including the impressive gym, well-maintained pool facilities and clean tennis courts, contribute to the overall positive experience. The gym is noted for its modern equipment and cleanliness, while the pool area is celebrated for its scenic beauty, variety of heated pools and kid-friendly features. Tennis facilities, albeit occasionally unavailable, are well-regarded and add to the resort's diverse activity offerings.
Parking is generally convenient with ample free and undercover options appreciated by guests. However, peak times can lead to limited availability and some confusion due to layout and signage.
The provision of EV charging stations underscores the resort’s commitment to modern conveniences, earning positive feedback for its accessibility and ease of use.
Overall, RACV Royal Pines Resort Gold Coast delivers an exceptional experience, combining beautiful surroundings with excellent facilities and stellar service, making it a favored destination for relaxation and events on the Gold Coast.
Resort with EV Charging Stations
Luxury Resort
Resort near Golf Courses
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
Resort with Gym
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Resort with Pool Lap Lanes
Resort with Pool Water Slide
Resort with Children's Pool
Guest Reviews
RACV Royal Pines Resort Gold Coast boasts a picturesque and beautiful location, offering easy access and convenience for visitors attending sporting events at nearby stadiums like Metricon and Heritage Stadium. The resort is perfect for those who treasure quiet and exclusive surroundings, away from the hustle and bustle of city life, yet close enough to access local amenities, shops and Gold Coast attractions with a short drive.
Visitors appreciate the resort's beautiful gardens, relaxing views and top-notch facilities, including golf courses, spa and pool, making it an ideal spot for a peaceful break. The resort is well situated for various events and functions, including sports and concerts, offering a serene environment while still being connected to the city's vibrant offerings.
Despite being slightly removed from the city center and main beaches, the resort's location is considered great for its purposes, featuring easy orientation and beautiful surroundings. It stands out particularly for its suitability for sports enthusiasts and those attending events at the Gold Coast Sports and Leisure Centre. With easy access, minimal traffic noise and close proximity to key venues, RACV Royal Pines Resort offers a delightful stay for both relaxation and event attendance.
RACV Royal Pines Resort Gold Coast offers a breakfast experience that has garnered mostly positive feedback from guests. Many reviews highlight the delicious and scrumptious nature of the breakfast buffet, noting the variety and freshness of the options available. Guests frequently emphasized the impressive range of both hot and cold dishes, as well as the quality and presentation of the food. The breakfast was often described as amazing, excellent and probably the best some have ever had, making it a standout feature of their stay.
In particular, the buffet breakfast was praised for its incredible selection, featuring an array of gluten-free options and freshly cooked items like omelets made to order. The breakfast facilities, including the service in the executive lounge, received positive remarks, though some guests did find the offerings there to be simpler compared to the main restaurant's buffet.
While the majority of reviewers enjoyed the breakfast and found it to be exceptional, there were a few dissenting opinions regarding the value for money with some finding the breakfast a bit overpriced. A handful of guests felt that the selection could benefit from more variety or periodic changes. Despite these minor criticisms, the overall sentiment towards the breakfast at RACV Royal Pines Resort Gold Coast remains overwhelmingly favorable, contributing to a pleasant and satisfying start to the day for most visitors.
The RACV Royal Pines Resort Gold Coast boasts lovely grounds and offers a variety of dining experiences that have received considerable praise from guests. The Japanese restaurant at the resort stands out as a highlight, frequently described as excellent, incredible and amazing with delightful sushi prepared by chef Martin. Guests have also enjoyed superb dinners at the Italian restaurant, although some feel the menu could benefit from a refresh. Additionally, the in-room dining service has garnered positive feedback for its fantastic and great menu options with meals often described as delicious and outstanding. Despite some minor critiques regarding portion sizes and menu variety, the overall dining experience at the resort is considered high quality, making it a favored destination for many travelers.
The rooms at RACV Royal Pines Resort Gold Coast generally garner positive feedback from guests. Many reviews commend the spaciousness and comfort of the rooms, which are described as large, newly renovated and boasting modern, clean décor. Guests appreciate the beautiful decor, serene styling and indigenous artwork featured in the rooms. The views from the rooms are frequently highlighted as spectacular, adding to the overall ambiance.
Cleanliness is consistently mentioned with guests noting that rooms are very clean, tidy and well-maintained. Several types of rooms, such as the executive spa suite and the corner spa room, receive particular praise for their luxury and ample space. The resort’s amenities, including the great room service, add to the positive experiences of the visitors.
However, there are occasional mentions of issues such as dated decor, insufficient ventilation and minor maintenance needs in some rooms. A few guests reported problems like strange smells and stained carpets or curtains. Despite these occasional drawbacks, the overall impression is that the resort offers comfortable, spacious and well-appointed rooms that provide a pleasant stay.
The beds at RACV Royal Pines Resort Gold Coast receive high praise from guests, frequently highlighted for their comfort and quality. The majority of visitors describe the beds as very comfortable or even heavenly with many enjoying restful nights and appreciating the soft and plush bedding. The clean and quiet rooms contribute to a peaceful sleeping environment and the pillows, often noted as big and fresh, come in a range of options to suit different preferences.
Despite the overwhelmingly positive feedback, some guests mentioned that the beds could be too soft or, conversely, a bit hard or firm for their liking. A few reviews noted issues such as back and neck problems or discomfort, but these were less common. Overall, the combination of swanky accommodations, comfortable beds and luxurious bedding makes for a pleasant stay at this Gold Coast resort.
The RACV Royal Pines Resort Gold Coast has generally received favorable reviews for its cleanliness. Guests consistently highlight the clean, comfortable rooms with great views, emphasizing that many have been newly renovated or refurbished. The attention to detail in terms of hygiene is evident throughout the property with common areas, pool and amenities often described as spotless.
The spa and pool facilities add to the overall experience with guests frequently mentioning how clean and well-maintained these areas are. Additionally, the property itself is well-run and well-maintained, contributing to an overall impression of a high standard of cleanliness.
However, some issues do arise occasionally. A few guests reported instances where their rooms were not cleaned upon arrival or were missed on some days. Other noted issues include moldy bathtubs, cobwebs and dirty showers. A minority of guests felt that certain rooms showed signs of age or needed more thorough cleaning.
In conclusion, while there are isolated concerns, the majority of guests find the resort to be clean, comfortable and well-kept, ensuring a pleasant stay.
The staff at RACV Royal Pines Resort Gold Coast receive high praise for their friendliness, professionalism and exceptional service. Many guests highlight the staff as being extremely friendly, helpful and accommodating, consistently going above and beyond to meet their needs. The quality of service is noted as welcoming and efficient with quick check-ins and smooth processes. Guests appreciate the attentive and courteous nature of the staff, mentioning specific instances where team members, like Naomi at the front desk and duty manager Nick, provided outstanding service. The staff's ability to speak multiple languages, including Japanese, is also noted positively.
Overall, the staff's remarkable dedication and friendly demeanor contribute significantly to the positive experiences of guests at the resort. The reception staff, in particular, are praised for their professionalism and efficiency. Other notable commendations include the warm and helpful attitudes of the concierge and restaurant staff, as well as the exceptional service throughout various areas of the property. Despite a few isolated comments on less favorable encounters, the majority of reviews reflect a commendable level of customer care and satisfaction provided by the passionate and well-trained team at the resort.
The RACV Royal Pines Resort Gold Coast impresses with its clean rooms, fantastic decor and friendly service, contributing to a five-star experience. Guests appreciate the multiple cleanings, creating a very relaxing atmosphere. The exceptional site adds to the overall positive environment, enhancing the guest experience significantly.
However, the resort's WiFi leaves much to be desired. Though described as great by some, it is often unavailable in certain areas like the poolside. Many guests noted weak signals, particularly on the Arakawa green floor and the internet speed itself was slow and unstable, making it difficult to work efficiently. The limited accessibility and frequent connection drops detract from the otherwise excellent amenities. Additionally, the resort could improve the tech experience by offering a faster WiFi option.
The spa at the RACV Royal Pines Resort Gold Coast garners praise for its impressive facilities and outstanding service. Guests frequently mention the wonderful experience provided by the OneSpa, highlighting its efficiency and welcoming atmosphere. The spa suites, characterized by spacious and beautifully designed split-level setups, are a favorite among visitors, particularly for their in-room spa baths which many found to be amazing. The hot spa pool and overall spa facilities are well-maintained and add to the relaxing ambiance of the resort. Guests also commend the great spa services and wonderful massage offerings. Overall, the day spa is described as absolutely amazing, allowing visitors to feel truly pampered during their stay. Whether for work or leisure, the spa amenities at the resort significantly enhance the experience, making it a standout feature of the destination.
The RACV Royal Pines Resort Gold Coast offers an impressive gym that consistently garners positive feedback from guests. The gym is well equipped with state-of-the-art training facilities, making it a fantastic place for a workout. Guests frequently praise its modern design, cleanliness and excellent condition. Descriptions like spotless, useful, beautiful and lovely are commonly used, indicating a high level of satisfaction. While some reviews simply rate the gym as good or okay, the vast majority highlight its positive features, underscoring its role as a key facility within the resort. This well-appointed gym pairs perfectly with the resort's other amenities, including gorgeous pools and multiple dining options, creating a well-rounded, health-oriented experience for visitors.
At the RACV Royal Pines Resort Gold Coast, the pool facilities are a standout feature, consistently receiving high praise from guests. The well-maintained and spacious pools are ideal for both relaxation and recreation, offering something for everyone. The resort boasts a variety of heated pools, ensuring a comfortable swim regardless of the weather. Families particularly appreciate the kid-friendly pools and water park, which provide endless entertainment for children. The pool area is described as beautiful and inviting with clean water and perfect temperatures enhancing the overall experience.
Guests love the scenic views from rooms overlooking the pool and golf course, adding to the resort's appeal. The poolside environment is further elevated by activities and music, creating a lively atmosphere. With immaculate maintenance and thoughtfully designed spaces, the pool area is a definite highlight of the resort, making it a must-experience for anyone visiting the Gold Coast.
The RACV Royal Pines Resort Gold Coast boasts well-refurbished and clean tennis facilities that have received praise from guests. Visitors describe the tennis courts as great, lovely and super comfy, highlighting the multiple areas available for play. Despite some occasional unavailability, the resort provides plenty of tennis options. The tennis facilities, alongside the highly acclaimed golf course and other amenities such as swimming, contribute significantly to the overall positive guest experience at the resort.
Parking at the RACV Royal Pines Resort Gold Coast offers a mix of convenience and challenges. Many guests appreciated the dedicated and ample free parking, which often came as a pleasant surprise. Undercover parking was particularly welcomed, especially for those seeking to protect their vehicles from the elements. The convenience of parking was frequently highlighted, making it easy for guests to access the resort facilities with plenty of spots available, contributing to a stress-free arrival.
However, not all feedback was positive. Some guests struggled to find parking, especially during weekends or events, when the availability of spaces became limited. The layout of the parking area and signage received criticism for being confusing and the inconvenience of moving from the parking lot to the guest rooms via the lobby was noted. For those with mobility issues, the limited number of disability parking spots and the need to park further from the entrance were significant drawbacks. Despite these issues, many found the overall parking experience satisfactory and convenient with the valet option adding a touch of premium service for those who chose it.
The RACV Royal Pines Resort Gold Coast provides guests with excellent facilities for electric car charging. Visitors have highlighted the availability of EV charging stations, describing them as nice and convenient. Free parking inclusive of EV charging is also a notable feature, emphasizing the resort's commitment to accommodating electric vehicle users. While some reviews did not mention EV chargers explicitly, the recurring positive remarks suggest that the resort offers reliable and accessible EV charging options, ensuring a stress-free experience for guests traveling with electric cars.
RACV Royal Pines Resort Gold Coast stands out as a premier destination for families seeking a memorable getaway. The resort is highly praised for its array of activities designed to keep kids entertained and engaged. Parents can rest easy knowing their children will have plenty to do, from exploring the expansive playground to enjoying the separate kids' pool and participating in the jumping pillow and arcade games.
School holiday activities and a fun kids club add an extra layer of excitement, making the resort a hit among younger guests. The child-friendly venue is also noted for its welcoming and comfortable rooms, which families appreciate after a day full of adventure. The pool areas are particularly beloved with children delighting in the dedicated kids' pool.
The facilities at the resort are well thought out for family use, offering something for everyone. Families rave about the great parking, spacious rooms and the overall feeling of comfort that makes it feel like home. Parents and children alike are thrilled by the opportunity to explore the resort grounds, making it a perfect family getaway.
Overall, RACV Royal Pines Resort Gold Coast is celebrated for its excellent and extensive facilities tailored for families, ensuring a fun and enjoyable stay for kids and adults alike.
The RACV Royal Pines Resort Gold Coast offers an exceptional experience for golf enthusiasts, boasting beautiful, top-notch golf facilities that cater to both amateurs and professionals. The resort features three well-maintained 18-hole golf courses, providing fantastic views and an enjoyable golfing experience. Guests have praised the superb condition and management of the courses, noting them as premium facilities with excellent practice areas for honing skills.
The setting of the resort with panoramic views over the greens, adds to the overall appeal, allowing visitors to revel in the tranquil environment. The executive floor, overlooking both the pool and the golf courses, has been highlighted as a particularly enjoyable feature.
In addition to playing golf, many guests have appreciated the convenience and quality of nearby amenities such as jogging paths and tennis facilities, making it an all-around engaging destination. Whether walking around the expansive golf areas or playing a round, the experience has been highly rated with several guests expressing immense enjoyment and satisfaction with their time spent at the resort.
RACV Royal Pines Resort Gold Coast impresses with its clean, beautifully decorated rooms and luxuriously designed spaces that cater to every need. The resort, noted as a five-star establishment, offers a top-rated service and facilities that generally maintain a high standard. Guests enjoy access to five restaurants and extensive pool facilities, which contribute to the overall five-star experience.
However, while many describe the resort as providing a great 5-star experience with a very well-maintained setup, some reviews hint at a gap between expectation and delivery, suggesting that more amenities would elevate it to a true five-star quality. Despite these occasional critiques, guests often find their stay to be a lovely and relaxing holiday with the resort being described as one of the best rated venues, indicating its potential to meet high standards with only minor improvements needed.
RACV Royal Pines Resort Gold Coast receives high praise from business travelers for its exceptional facilities and services tailored to their needs. Guests highlight the great executive lounge and the availability of various well-equipped business areas, describing them as lovely, beautiful and very good for working. There are numerous positive remarks about the conference facilities with many travelers noting the excellent setup for conferences and the venue's ability to host large groups seamlessly.
The conference rooms have been particularly commended with one review calling the conference food the best ever. This aspect, along with the helpfulness provided for conference work, makes the resort an ideal choice for hosting business events. Attending a work conference there appears to be a seamless experience with business-friendly amenities such as suites for meetings and good working areas consistently available.
Furthermore, the convenient location of the resort adds to its appeal, making it a suitable choice for business trips. Overall, the RACV Royal Pines Resort Gold Coast comes across as a top-notch destination for business travelers seeking a seamless, well-supported environment for their conferences and meetings.
RACV Royal Pines Resort Gold Coast generally offers commendable accessibility for guests with disabilities. The resort is notably inclusive with several reviews emphasizing it as an easily accessible destination. Accessibility features are highlighted as very good, including options that cater to mobility challenges, such as disability-friendly rooms and accessible bathrooms. Guests noted that rooms and pool areas were designed to accommodate older visitors and the resort generally maintained good accessibility setups throughout. Although there were some areas, like the laundry room, that could become congested and difficult to navigate, the overall impression is that the resort provides an environment that is accessible for all, including wheelchair users. While disabled parking was mentioned as limited, the resort compensates with a range of accessibility features that make it welcoming for guests with diverse needs.
The pool area at RACV Royal Pines Resort Gold Coast is a highlight for many guests, particularly for families with children. The water slide consistently receives praise, being described as great, fun and lovely. It's clear that the innovative design of the slides makes a significant impact with kids thoroughly enjoying their experiences. The presence of multiple water slides contributes to creating a dynamic and entertaining atmosphere, making the pool a popular feature for both enjoyment and relaxation.
The children's pool at RACV Royal Pines Resort Gold Coast has received overwhelmingly positive feedback from guests. Described as fantastic for children, it features great amenities like a splash park and waterslide, which the kids absolutely loved. The children's facilities are consistently praised as amazing and excellent with the pool being clean, well-maintained and safe. While some guests noted that the baby pool had mildew deposits and that more sand and cleaning were needed, overall, the children's pool was viewed favorably. It is characterized as nice, lovely and separate, providing a delightful and enjoyable experience for young visitors.
The RACV Royal Pines Resort Gold Coast offers a splendid outdoor pool experience that has been well-received by guests. The main pool is heated, adding to the overall comfort and enjoyment. Families appreciate the child-friendly features, including a heated outdoor pool specifically designed for kids, as well as a dedicated play area. The multiple outdoor pools are frequently described as gorgeous, lovely and well-maintained, providing a refreshing and enjoyable environment for swimmers and loungers alike. Guests have consistently praised the cleanliness and upkeep of the pool area, making it a standout feature of the resort.
The RACV Royal Pines Resort Gold Coast offers an impressive and luxurious experience for honeymooners. Guests have praised the beautiful, modern facilities, describing their stays as outstanding and excellent. The resort features a large spa and generally comfortable, spacious rooms, adding to the overall comfort. Honeymooners specifically have enjoyed the specialized setups, ambiance and decorations curated for romantic stays. With amazing views and a dedicated honeymoon suite, the resort sets the stage for a memorable and romantic honeymoon experience. Additionally, the honeymoon lunch and various executive nights contribute to a well-rounded and delightful stay for newlyweds.
RACV Royal Pines Resort Gold Coast offers an exceptional luxury experience, as affirmed by guests who have praised its luxurious rooms and top-notch facilities. The resort stands out with its beautifully renovated suites, making for one of the best accommodations one could experience with value-for-money suites that don’t skimp on quality. The luxurious feel extends throughout the resort with elegant decor and a grandeur that permeates every aspect, from the executive lounge to the dining options available. The facilities are consistently described as luxurious, featuring a top-tier spa and a sophisticated golf course. Visitors appreciate the clean surroundings and the overall lavish ambiance that make for an extraordinary stay. Though it comes with a premium price, many agree the high standards and luxury setup justify the expense. For those seeking an opulent staycation, RACV Royal Pines Resort comes highly recommended.
RACV Royal Pines Resort Gold Coast is an ideal destination for couples seeking a romantic getaway. Guests frequently highlight the resort as perfect for celebrating anniversaries, thanks in part to its warm and efficient service. The atmosphere is described as quiet and romantic, providing an amazing time to relax and unwind. Visitors particularly appreciate the super comfortable beds and the romantic spa, further enhancing their romantic experiences. The hotel’s thoughtful touches, such as anniversary gifts, contribute to its reputation as a romantic venue. The different elements, including music, create happy views, making the resort a great choice for couples looking for a memorable and intimate stay.
Location Show Map
Location
Visitors appreciate the resort's beautiful gardens, relaxing views and top-notch facilities, including golf courses, spa and pool, making it an ideal spot for a peaceful break. The resort is well situated for various events and functions, including sports and concerts, offering a serene environment while still being connected to the city's vibrant offerings.
Despite being slightly removed from the city center and main beaches, the resort's location is considered great for its purposes, featuring easy orientation and beautiful surroundings. It stands out particularly for its suitability for sports enthusiasts and those attending events at the Gold Coast Sports and Leisure Centre. With easy access, minimal traffic noise and close proximity to key venues, RACV Royal Pines Resort offers a delightful stay for both relaxation and event attendance.
Breakfast
In particular, the buffet breakfast was praised for its incredible selection, featuring an array of gluten-free options and freshly cooked items like omelets made to order. The breakfast facilities, including the service in the executive lounge, received positive remarks, though some guests did find the offerings there to be simpler compared to the main restaurant's buffet.
While the majority of reviewers enjoyed the breakfast and found it to be exceptional, there were a few dissenting opinions regarding the value for money with some finding the breakfast a bit overpriced. A handful of guests felt that the selection could benefit from more variety or periodic changes. Despite these minor criticisms, the overall sentiment towards the breakfast at RACV Royal Pines Resort Gold Coast remains overwhelmingly favorable, contributing to a pleasant and satisfying start to the day for most visitors.
Dinner
Rooms
Cleanliness is consistently mentioned with guests noting that rooms are very clean, tidy and well-maintained. Several types of rooms, such as the executive spa suite and the corner spa room, receive particular praise for their luxury and ample space. The resort’s amenities, including the great room service, add to the positive experiences of the visitors.
However, there are occasional mentions of issues such as dated decor, insufficient ventilation and minor maintenance needs in some rooms. A few guests reported problems like strange smells and stained carpets or curtains. Despite these occasional drawbacks, the overall impression is that the resort offers comfortable, spacious and well-appointed rooms that provide a pleasant stay.
Beds
Despite the overwhelmingly positive feedback, some guests mentioned that the beds could be too soft or, conversely, a bit hard or firm for their liking. A few reviews noted issues such as back and neck problems or discomfort, but these were less common. Overall, the combination of swanky accommodations, comfortable beds and luxurious bedding makes for a pleasant stay at this Gold Coast resort.
Cleanliness
The spa and pool facilities add to the overall experience with guests frequently mentioning how clean and well-maintained these areas are. Additionally, the property itself is well-run and well-maintained, contributing to an overall impression of a high standard of cleanliness.
However, some issues do arise occasionally. A few guests reported instances where their rooms were not cleaned upon arrival or were missed on some days. Other noted issues include moldy bathtubs, cobwebs and dirty showers. A minority of guests felt that certain rooms showed signs of age or needed more thorough cleaning.
In conclusion, while there are isolated concerns, the majority of guests find the resort to be clean, comfortable and well-kept, ensuring a pleasant stay.
Staff
Overall, the staff's remarkable dedication and friendly demeanor contribute significantly to the positive experiences of guests at the resort. The reception staff, in particular, are praised for their professionalism and efficiency. Other notable commendations include the warm and helpful attitudes of the concierge and restaurant staff, as well as the exceptional service throughout various areas of the property. Despite a few isolated comments on less favorable encounters, the majority of reviews reflect a commendable level of customer care and satisfaction provided by the passionate and well-trained team at the resort.
Wi-Fi
However, the resort's WiFi leaves much to be desired. Though described as great by some, it is often unavailable in certain areas like the poolside. Many guests noted weak signals, particularly on the Arakawa green floor and the internet speed itself was slow and unstable, making it difficult to work efficiently. The limited accessibility and frequent connection drops detract from the otherwise excellent amenities. Additionally, the resort could improve the tech experience by offering a faster WiFi option.
Spa
Gym
Pool
Guests love the scenic views from rooms overlooking the pool and golf course, adding to the resort's appeal. The poolside environment is further elevated by activities and music, creating a lively atmosphere. With immaculate maintenance and thoughtfully designed spaces, the pool area is a definite highlight of the resort, making it a must-experience for anyone visiting the Gold Coast.
Tennis
Parking
However, not all feedback was positive. Some guests struggled to find parking, especially during weekends or events, when the availability of spaces became limited. The layout of the parking area and signage received criticism for being confusing and the inconvenience of moving from the parking lot to the guest rooms via the lobby was noted. For those with mobility issues, the limited number of disability parking spots and the need to park further from the entrance were significant drawbacks. Despite these issues, many found the overall parking experience satisfactory and convenient with the valet option adding a touch of premium service for those who chose it.
EV charging stations
Family
School holiday activities and a fun kids club add an extra layer of excitement, making the resort a hit among younger guests. The child-friendly venue is also noted for its welcoming and comfortable rooms, which families appreciate after a day full of adventure. The pool areas are particularly beloved with children delighting in the dedicated kids' pool.
The facilities at the resort are well thought out for family use, offering something for everyone. Families rave about the great parking, spacious rooms and the overall feeling of comfort that makes it feel like home. Parents and children alike are thrilled by the opportunity to explore the resort grounds, making it a perfect family getaway.
Overall, RACV Royal Pines Resort Gold Coast is celebrated for its excellent and extensive facilities tailored for families, ensuring a fun and enjoyable stay for kids and adults alike.
Golf
The setting of the resort with panoramic views over the greens, adds to the overall appeal, allowing visitors to revel in the tranquil environment. The executive floor, overlooking both the pool and the golf courses, has been highlighted as a particularly enjoyable feature.
In addition to playing golf, many guests have appreciated the convenience and quality of nearby amenities such as jogging paths and tennis facilities, making it an all-around engaging destination. Whether walking around the expansive golf areas or playing a round, the experience has been highly rated with several guests expressing immense enjoyment and satisfaction with their time spent at the resort.
5 Star
However, while many describe the resort as providing a great 5-star experience with a very well-maintained setup, some reviews hint at a gap between expectation and delivery, suggesting that more amenities would elevate it to a true five-star quality. Despite these occasional critiques, guests often find their stay to be a lovely and relaxing holiday with the resort being described as one of the best rated venues, indicating its potential to meet high standards with only minor improvements needed.
Business
The conference rooms have been particularly commended with one review calling the conference food the best ever. This aspect, along with the helpfulness provided for conference work, makes the resort an ideal choice for hosting business events. Attending a work conference there appears to be a seamless experience with business-friendly amenities such as suites for meetings and good working areas consistently available.
Furthermore, the convenient location of the resort adds to its appeal, making it a suitable choice for business trips. Overall, the RACV Royal Pines Resort Gold Coast comes across as a top-notch destination for business travelers seeking a seamless, well-supported environment for their conferences and meetings.
Accessible
Pool Water Slide
Children's Pool
Outdoor Pool
Honeymoon
Luxury
Romantic
Yes, RACV Royal Pines Resort Gold Coast has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at RACV Royal Pines Resort Gold Coast.
No, RACV Royal Pines Resort Gold Coast doesn't allow dogs.
Yes, parking facilities are available at RACV Royal Pines Resort Gold Coast.
Yes, RACV Royal Pines Resort Gold Coast has a gym.
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