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Summary of reviewsDormy Inn Express Fujisan Gotemba is esteemed for its strategic location, offering breathtaking views of Mount Fuji and easy access to Gotemba Premium Outlet, making it an ideal hub for blending shopping with leisure activities. The serene setting, close to a forest and park, provides a tranquil escape from city life. While public transportation is accessible, having a car is beneficial for exploring nearby attractions.
Guests consistently praise the hotel's breakfast, which offers a diverse and delicious buffet catering to both Japanese and Western tastes. Highlights include live kitchen omelettes and beef stew, complemented by thoughtful extras like complimentary drinks, post-bath ice cream and late-night ramen. However, some feel the breakfast is a bit pricey or repetitive for Western options.
Evening dining options, including late-night ramen and other noodle offerings, receive high accolades for their taste and complimentary nature. Free amenities such as ice cream, popsicles after baths and lactic acid drinks enhance the overall experience, making the hotel a standout for late-night dining.
Accommodations are clean and modern, though rooms are generally small. However, they are well-maintained and functional with some rooms offering stunning views of Mount Fuji. Minor issues like occasional odors or stray hairs were noted but did not significantly detract from the overall positive impression. The hotel's new, tranquil environment and amenities like a women's bath area with additional security features add to its appeal.
Cleanliness is a hallmark of Dormy Inn Express Fujisan Gotemba with all areas, including rooms, public spaces and spa facilities, maintained to high standards. The onsen and rooftop foot bath, providing spectacular views of Mount Fuji, are particular highlights. Guests appreciate the modern shower facilities and quality amenities, although there are occasional minor concerns like noisy environments or a dirty air conditioning filter.
The staff are frequently commended for their professionalism, helpfulness and friendliness, ensuring a smooth and pleasant stay. Although English proficiency is sometimes limited, the staff's exceptional service more than compensates.
The free and fast wifi in public areas is appreciated, ensuring consistent connectivity, albeit some reviews mentioned the lack of wifi in rooms.
Ample and convenient parking, including covered options and dedicated motorcycle spaces, is a notable benefit, though the parking lot can get full at times.
Family-friendly amenities and activities make the hotel a preferred choice for those traveling with children with young guests enjoying offerings like noodles and ice cream. The beds, however, receive mixed feedback with many finding the pillows hard and flat, indicating room for improvement in bedding comfort.
Dormy Inn Express Fujisan Gotemba offers excellent value as a three-star hotel with its quality service, clean facilities and convenient location often making it feel like a higher-rated accommodation. It is also highly recommended for business travelers looking for comfort and cost-effectiveness, combining modern amenities with exceptional cleanliness. Overall, it stands out as a solid choice for travelers seeking a comfortable and enjoyable stay in the Gotemba area. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Single RoomThe air-conditioned single room offers a flat-screen TV, an electric kettle, a sofa and a carpeted floor. The unit offers 1 bed.
Standard Double RoomThe double room provides air conditioning, an electric kettle, a sofa, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Standard King RoomThe double room features air conditioning, an electric kettle, a sofa, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomThe twin room provides air conditioning, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.
Deluxe Twin RoomThe air-conditioned twin room features a flat-screen TV, an electric kettle, a sofa and a carpeted floor. The unit has 2 beds.
Guest Reviews
Location
Dormy Inn Express Fujisan Gotemba enjoys an enviable location that offers guests stunning views of Mount Fuji and easy access to nearby attractions. The hotel is conveniently close to Gotemba Premium Outlet, which is a major draw for shoppers, being just a short drive or bus ride away. This makes it a perfect base for those looking to combine shopping with leisure activities such as visiting nearby hot springs and hiking trails.
The serene setting, adjacent to a beautiful forest and peaceful park, provides a tranquil environment away from the hustle and bustle of city life. Public transportation is accessible but may require some walking and it’s easier to explore the area if you have a car. The location also offers a sense of calm, ideal for unwinding while enjoying amenities like a rooftop foot bath with breathtaking views of Mount Fuji.
Despite its slightly remote location, the hotel offers benefits such as ample parking space and proximity to various tourist spots and the onsen. Some guests did note that dining options in the immediate vicinity are limited and it can be far from the train station. However, this is offset by the scenic beauty and overall quietude of the area, making it a worthy choice for travelers looking to immerse themselves in the natural beauty and attractions of the Gotemba area.
Breakfast
The breakfast at Dormy Inn Express Fujisan Gotemba receives overwhelmingly positive reviews from guests. It is described as delicious, varied and satisfying, catering to both Japanese and Western tastes. Many guests rave about the extensive and diverse offerings at the buffet, highlighting local specialties, Japanese dishes and international options. Specific mentions include a wide selection of dishes and fulfilling and abundant choices.
Guests appreciate the thoughtful inclusion of additional services like complimentary drinks, post-bath ice cream and the late-night ramen, adding to the overall value and experience. Moreover, the omelette from the live kitchen and the beef stew particularly stand out as favorites.
However, some guests feel that the breakfast can be a bit pricey or that the Western options are repetitive. Despite these occasional critiques, the predominant sentiment is one of satisfaction with the breakfast being a memorable and enjoyable part of the stay, often complemented by the hotel's other amenities such as the bathhouse and the view of Mount Fuji.
Dinner
Travelers who stayed at Dormy Inn Express Fujisan Gotemba had overwhelmingly positive experiences with the evening dining options provided by the hotel. Guests frequently praised the late-night ramen, describing it as both delicious and a delightful service, available typically from 9:30 pm. Complimentary evening soba, midnight yakisoba and other late-night noodle offerings were also highlighted as flavorful and appreciated touches, perfect for satisfying late-night cravings.
Many reviews noted the abundance of free food, including complimentary ice cream, popsicles after baths and lactic acid drinks. This thoughtful inclusion of snacks and beverages added to the overall enjoyment of their stay. The availability of free noodle soup and drinks, along with vending machines offering snacks, was particularly valued.
The breakfast received mixed opinions; while praised for its variety and quality, some guests felt it was a bit expensive. Dinner options at the hotel were limited, prompting some visitors to seek meals elsewhere, though this wasn’t always convenient due to the hotel's relative distance from nearby restaurants.
Overall, the hotel excels in providing excellent late-night dining experiences, complemented by numerous complimentary amenities, contributing to a positive and memorable stay.
Rooms
The accommodations at Dormy Inn Express Fujisan Gotemba present a varied experience for guests. While many have noted that the rooms tend to be on the smaller side, particularly for couples or those with children, others have praised their comfort and practicality. The rooms are generally clean and boast a modern, stylish design. Several guests appreciated the spaciousness and functionality of certain rooms, highlighting facilities such as large twin beds, well-appointed amenities and separate areas for the bedroom and bathroom.
Rooms overlooking Mount Fuji received specific praise for the stunning views they offer. Cleanliness is a consistent highlight with many visitors finding the rooms and facilities well-maintained. However, some guests encountered issues like an unpleasant odor or stray hairs, which detracted from their experience.
The hotel itself is new and tranquil, featuring thoughtful amenities such as a women's bath area with a password system and lockers, which enhances a sense of security and convenience. The bedding received mixed feedback with some guests finding it less comfortable than expected. Despite these minor drawbacks, the overall ambiance is clean and inviting, making it a suitable choice for travelers looking for a quiet, well-maintained place to stay with easy access to the area's natural beauty.
Beds
Guests at Dormy Inn Express Fujisan Gotemba have shared mixed feedback about the beds. While many found the beds to be comfortable, there were numerous comments suggesting that the pillows were consistently hard and, at times, flat. Some guests mentioned the bed being hard or not fitting their body shape well. Additionally, there were concerns about bed sheets feeling damp or not fully disinfected. Overall, despite the bed comfort noted by several guests, the quality of the pillows and occasional issues with bedding hygiene stood out as needing improvement.
Cleanliness
Dormy Inn Express Fujisan Gotemba has received numerous compliments for its cleanliness and modern amenities. Guests consistently noted that all areas, including the rooms, public spaces and facilities, were not only clean but also beautifully maintained. The hotel is described as new, tidy and comfortable with clean and modern rooms that are well-decorated and compactly organized. Visitors appreciated the clean and spacious baths, particularly the natural hot spring, which many found relaxing and beneficial for health. The hotel's public bath is specifically highlighted for its cleanliness.
Despite some minor concerns like the occasional noisy atmosphere and a single mention of a dirty air conditioning filter, the overall impression remains positive. Guests were pleased with the attentive service and the attractiveness of the hotel, mentioning that the hotel’s staff does an impressive job maintaining the facility's high standards.
The hotel’s amenities, such as a clean onsen, modern shower facilities equipped with Refa Fine Bubble showers and quality hairdryers from Panasonic, added to the overall positive experience. Free parking was also a perk mentioned by guests. Though the location may lack nearby convenience stores or restaurants, the superior cleanliness and comfort of Dormy Inn Express Fujisan Gotemba clearly leave a lasting impression on its visitors.
Staff
The staff at Dormy Inn Express Fujisan Gotemba receive overwhelmingly positive reviews for their exceptional service and professionalism. Guests frequently highlight their attentiveness, helpfulness and friendliness with several noting how polite and kind the staff are. The hotel staff are described as being proactive and responsive, ensuring a smooth and pleasant check-in process and accommodating guest needs with care and efficiency. Although English language proficiency is sometimes limited among some staff, at least one specialist at the reception speaks English well and the overall hospitality more than compensates for this. The reception staff are specifically commended for their efficiency and the cleaning staff are praised for their friendly demeanor. Even after facing a complaint, the staff's attitude reportedly improves, showcasing their commitment to excellent customer service. Overall, guests find the staff's support and service to be top-notch, contributing to a high level of satisfaction and a delightful stay at the hotel.
Wi-Fi
Dormy Inn Express Fujisan Gotemba offers enticing amenities such as free soft drinks and complimentary night-time ramen, which add to a pleasant stay. Guests particularly appreciate the reliable and fast wifi available in the public areas of the hotel. However, some reviews indicate a lack of wifi in the rooms. Despite this, the absence of reported wifi issues in common areas suggests that connectivity is generally strong and dependable.
Spa
Dormy Inn Express Fujisan Gotemba offers an impressive array of spa facilities that have garnered significant praise from its guests. The onsen, featuring natural hot springs, stands out as a major highlight, often described as clean, spacious and well-maintained. The quality of the hot spring water is frequently commended, delivering a relaxing and comfortable bathing experience. Guests also appreciated the beneficial services accompanying the onsen, such as complimentary drinks, ice cream after bathing and Yakult in the morning.
The rooftop amenities, including a foot bath with a spectacular view of Mount Fuji, are particularly popular. This feature is consistently noted for its scenic appeal and provides a pleasant spot for relaxation. Additionally, the facilities boast a high standard of cleanliness and maintenance, which adds to the overall positive experience. The presence of a sauna, often described as excellent and of high temperature, further enriches the spa offerings.
Other valued aspects include the spacious public baths, well-arranged amenities for children, such as chairs and buckets and thoughtful details like providing times for sunrise and sunset. Even minor concerns, like the limited space of the foot bath area, do not overshadow the overwhelmingly positive feedback on the spa's quality and services. Overall, the spa facilities at Dormy Inn Express Fujisan Gotemba offer a delightful and refreshing experience, enhancing the stay for many visitors.
Parking
Dormy Inn Express Fujisan Gotemba offers ample and convenient parking for its guests with many reviews praising the free parking and spacious parking facilities. Guests appreciated the abundance of parking spaces and many noted the ease of access provided by the on-site parking lot. The hotel also offers covered parking, which helps protect luggage from the elements. While some reviews mentioned that the parking lot can become full, the presence of a second parking lot helps accommodate overflow, though it may be slightly further away from the hotel. Additionally, the presence of a roofed motorcycle parking lot is appreciated by bikers. However, there have been occasional comments about bird droppings and the limited number of spots in some instances. Overall, the parking situation at Dormy Inn Express Fujisan Gotemba is often described as ample, free and convenient, adding to the positive guest experience.
Family
Dormy Inn Express Fujisan Gotemba is noted for its family-friendly atmosphere, making it a great choice for families with children. Visitors often share their stay with children and many families have expressed their love for the hotel. The peaceful environment and the availability of activities make it especially suitable for kids. Young guests particularly enjoy the hotel's offerings like noodles and ice cream, adding to the enjoyment of their stay.
The rooms are ideally suited for families, providing comfort for two adults and two children. While there may be no specifically designated family rooms, the overall setup remains comfortable for families. Notably, children find plenty to keep themselves entertained; for instance, one young visitor became entirely absorbed in reading the manga "Spy Family" after a relaxing bath.
Overall, Dormy Inn Express Fujisan Gotemba caters well to families seeking a pleasant and engaging stay experience.
3 Star
Dormy Inn Express Fujisan Gotemba offers exceptional quality for a three-star hotel, making it a solid choice for travelers. Conveniently located just a six-minute drive from popular outlets, this hotel combines practicality with good value. The facility features new and clean amenities, which are both easy to use and beautifully maintained. Though rated as a traditional three-star accommodation, it often feels like more, providing commendable service and comfort. While the cost can be slightly higher depending on the timing, the overall experience justifies the price, making it a noteworthy option among three-star properties.
Business
'Dormy Inn Express Fujisan Gotemba' is highly recommended for business travelers seeking both comfort and convenience. The hotel stands out as a high cost-performance business hotel, providing excellent value for money. Its new and modern design ensures exceptionally clean public facilities and rooms, enhancing the overall stay. The check-in process is noted for being smooth and efficient, contributing to a hassle-free experience.
For those traveling by car, this hotel is particularly cost-effective. It offers free washing machines, allowing guests to manage their laundry needs without additional expenses. The presence of a PC and other amenities helps business travelers complete tasks efficiently, making it an ideal setting for remote work.
Although the hotel's location may not have many nearby dining options, the multiple dining options within the hotel itself mitigate this inconvenience. The hot spring and sauna services offer a perfect way to unwind after a busy day, adding to its suitability for business relaxation. Overall, 'Dormy Inn Express Fujisan Gotemba' is comfortable and ideal for business trips, providing a quiet and conducive environment for work and relaxation.
Accessible
Dormy Inn Express Fujisan Gotemba has received commendations for its accessibility from numerous guests. The hotel is conveniently accessible by public transport and is located close to Gotemba Station, making it a practical choice for travelers relying on taxis or walking. Its proximity to factory outlets adds to its convenience for short trips. The parking facilities are highly accessible and ample, an advantage for those traveling by car. Guests appreciated the smooth check-in process and the staff's willingness to accommodate mobility needs, such as providing barrier-free rooms for those with walking difficulties.
Despite its slightly remote location, guests found it easy to reach and praised the general accessibility of the premises. The new and clean facilities, along with the great bathtub, contribute to a comfortable stay. However, some minor inconveniences were noted, such as the lack of specific entrances for shoes and the absence of smartphone chargers in the rooms. While some found it challenging to visit Fuji's landmarks from the hotel, overall, the location was considered great and very convenient for most needs.
No, Dormy Inn Express Fujisan Gotemba doesn't have any pool.
Yes, a spa is available at Dormy Inn Express Fujisan Gotemba.
No, Dormy Inn Express Fujisan Gotemba doesn't allow dogs.
Yes, parking facilities are available at Dormy Inn Express Fujisan Gotemba.
No, Dormy Inn Express Fujisan Gotemba doesn't have a gym.