Hotel Villan
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Summary of reviewsHotel Villan in Eriksberg, Gothenburg, offers a picturesque and serene setting by the water, making it an attractive choice for travelers seeking both convenience and local charm. Its historic ambiance near the harbor, coupled with superb views and proximity to public transportation, enhances the overall experience. The surrounding area is peaceful and trendy with various restaurants, cafes and shops within walking distance.
The breakfast experience at Hotel Villan is a consistent highlight, praised for its quality and taste despite not being the most extensive. Freshly baked bread, croissants, eggs, bacon and orange juice stand out among the offerings and the delightful views from the breakfast area add to the enjoyment. Guests find the breakfast hearty and delicious, often exceeding expectations.
Rooms at Hotel Villan receive mixed reviews. Many guests appreciated the spaciousness and tasteful decoration, enjoying the comfortable beds and beautiful harbor views. However, issues with cleanliness and maintenance are frequently noted, such as dirty surfaces, broken fixtures and insufficient amenities. These inconsistencies suggest that while some rooms provide a cozy and inviting stay, others fall short in upkeep and service.
Cleanliness across the hotel is inconsistent. Some guests found their rooms clean and modern, while others reported significant issues like dirty floors, dusty surfaces and broken amenities. Though some areas like bathrooms are properly maintained, more thorough and consistent cleaning practices are needed.
The staff at Hotel Villan are often described as friendly and helpful, particularly during breakfast. However, limited reception hours and frequent staff absences lead to issues with check-ins, inquiries and assistance. Communication barriers and unaddressed service inquiries also detract from the overall guest experience.
WiFi connectivity is a common complaint with many guests finding it weak or non-functional in their rooms and some areas of the hotel.
Despite the hotel's shortcomings, it is recognized for its family-friendly atmosphere, offering specific family rooms that accommodate parents and children together. While these rooms are functional, they can feel cramped.
The quality of beds receives mixed feedback. Many guests found the main beds comfortable with high-quality mattresses contributing to a good night's sleep. However, extendable and sofa beds were often criticized for being uncomfortable and unsuitable for sleep.
Overall, Hotel Villan, while charming and well-located, does not consistently meet the standards expected of a four-star hotel. Its value for money and unique boutique style are appreciated, but improvements in service, maintenance and amenities are necessary to align with its advertised star rating.
Categories
The breakfast experience at Hotel Villan is a consistent highlight, praised for its quality and taste despite not being the most extensive. Freshly baked bread, croissants, eggs, bacon and orange juice stand out among the offerings and the delightful views from the breakfast area add to the enjoyment. Guests find the breakfast hearty and delicious, often exceeding expectations.
Rooms at Hotel Villan receive mixed reviews. Many guests appreciated the spaciousness and tasteful decoration, enjoying the comfortable beds and beautiful harbor views. However, issues with cleanliness and maintenance are frequently noted, such as dirty surfaces, broken fixtures and insufficient amenities. These inconsistencies suggest that while some rooms provide a cozy and inviting stay, others fall short in upkeep and service.
Cleanliness across the hotel is inconsistent. Some guests found their rooms clean and modern, while others reported significant issues like dirty floors, dusty surfaces and broken amenities. Though some areas like bathrooms are properly maintained, more thorough and consistent cleaning practices are needed.
The staff at Hotel Villan are often described as friendly and helpful, particularly during breakfast. However, limited reception hours and frequent staff absences lead to issues with check-ins, inquiries and assistance. Communication barriers and unaddressed service inquiries also detract from the overall guest experience.
WiFi connectivity is a common complaint with many guests finding it weak or non-functional in their rooms and some areas of the hotel.
Despite the hotel's shortcomings, it is recognized for its family-friendly atmosphere, offering specific family rooms that accommodate parents and children together. While these rooms are functional, they can feel cramped.
The quality of beds receives mixed feedback. Many guests found the main beds comfortable with high-quality mattresses contributing to a good night's sleep. However, extendable and sofa beds were often criticized for being uncomfortable and unsuitable for sleep.
Overall, Hotel Villan, while charming and well-located, does not consistently meet the standards expected of a four-star hotel. Its value for money and unique boutique style are appreciated, but improvements in service, maintenance and amenities are necessary to align with its advertised star rating.
Boutique-style Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Villan in Eriksberg, Gothenburg boasts an excellent location praised by many guests for its picturesque and serene setting by the water. Situated near the harbor, it offers charming views and a historic ambiance, enriching the travel experience. The hotel's close proximity to public transportation, including ferry and bus stations, ensures easy access to central Gothenburg, making it very convenient for exploring the city.
The surrounding area is described as peaceful and trendy with a variety of restaurants, cafes and shops within walking distance. Guests find the hotel's location not only beautiful but also practical with seamless connections to the city center and the rest of Gothenburg.
Eriksberg itself is characterized as a quiet, cozy and historically rich district, adding to the hotel's appeal. The waterside location is also highlighted for its tranquility and scenic charm, perfect for a relaxing stay.
Overall, Hotel Villan is highly regarded for its superb, central and idyllic setting, making it an ideal choice for travelers seeking both convenience and a touch of local charm.
Hotel Villan offers a breakfast experience that consistently receives high praise from guests. While the breakfast spread might not be the most extensive, guests frequently highlight the quality and taste of the offerings as more than sufficient. Diners appreciate the freshly baked sourdough bread, croissants, eggs, bacon and orange juice. The breakfast is often described as delicious, fresh and hearty.
The views from the breakfast room or terrace significantly enhance the morning meal with many guests enjoying beautiful vistas of the water or harbor while savoring a good cup of coffee. The breakfast area's cozy and fresh atmosphere adds to the overall pleasant dining experience.
On the less favorable side, some guests noted that the breakfast options could be more varied and occasionally found the selection lacking in diversity. Instances of cleanliness issues and occasional service lapses were also mentioned, including reports of dirty chairs and a lack of information about breakfast timings. Despite these occasional shortcomings, the general consensus remains positive with many guests feeling that the breakfast at Hotel Villan is a highlight of their stay, often exceeding expectations with its quality and delightful presentation.
Hotel Villan with its picturesque riverbank location, offers guests a mixture of experiences, particularly when it comes to their rooms. Many visitors have praised the large, spacious rooms, noting their tasteful decoration and comfortable beds, making the hotel a cozy and inviting stay. The beautiful view overlooking the harbor and the convenient location are definite highlights, alongside the appealing interior design that reflects a tasteful aesthetic.
However, the hotel seems to struggle with maintenance and cleanliness issues. Some rooms were reported to be dirty upon arrival with stained rugs and broken fixtures such as loose faucets and defective lights. Despite these setbacks, the cleaning staff generally maintains safe and clean rooms, but instances of incomplete cleaning and missing amenities like soap, shampoo and hairdryers were noted.
The rooms vary significantly in size and condition. While some guests enjoyed spacious, well-maintained accommodations, others found their rooms smaller than expected or inadequately furnished. Issues with room temperatures, from overheated atmospheres to freezing conditions and faulty air conditioning added to the inconsistencies.
Moreover, the lack of sufficient charging facilities and storage space was a common complaint. Some rooms had dated furniture that detracted from the overall experience. There were also logistical issues, such as rooms without numbers and keys not working upon arrival. These factors combined indicate that while Hotel Villan has strong positives such as location, comfort and design, it falls short in maintaining consistent service and upkeep across all rooms.
At Hotel Villan, guests had varied experiences with the beds. Many reviewers praised the comfort, mentioning comfortable beds and even describing them as the best beds in town and high-quality mattresses. Several guests highlighted the cozy feel with some noting they had a firm mattress or enjoying a comfortable double bed. A fair number of reviews consistently mentioned the beds were fine or okay, indicating a general satisfaction with the sleeping arrangements.
However, the extendable and sofa beds drew considerable criticism. Many guests found these uncomfortable, often describing them as broken, hard or almost unusable. Some unfortunate experiences included the sofa bed not being suitable for sleep or feeling like concrete, especially for children, who had a particularly rough time with hard beds.
There were additional negative points about cleanliness with occasional mentions of stained and dirty bedspreads, sour-smelling mattresses and inadequate housekeeping. Some reviews mentioned small pillows and an absence of reading lamps, which added to a few guests' discomfort. Despite these downsides, for those sleeping on the main beds, the overall impression tended to be positive with a good night’s sleep frequently reported.
Hotel Villan receives mixed reviews concerning cleanliness. While some guests praise the rooms for being clean, modern and well-maintained, others highlight significant cleanliness issues. Common complaints include dirty floors, dusty surfaces and poorly cleaned areas. There are remarks about left-behind food in the fridge, stained chairs and uncleaned trash cans. Furthermore, broken amenities such as bulbs, window frames and toilet seats detract from the overall experience. The lack of daily cleaning service and insufficient towels for the number of guests are also mentioned as areas needing improvement. Cleanliness in the common areas like corridors and lounges is reported to be subpar with sticky spots and dust being noted. Despite these criticisms, some guests appreciate the peaceful environment and the proper cleaning of specific areas, such as bathrooms. Overall, while some aspects of Hotel Villan's cleanliness are positively acknowledged, there is a recurrent call for more thorough and consistent cleaning practices.
The staff at Hotel Villan receives mixed reviews from guests. Many highlight the friendliness and helpfulness of the personnel, noting that they are courteous and accommodating, particularly during breakfast times. Guests appreciated the warm and attentive nature of the front desk and cleaning staff when present. However, a substantial number of reviews criticize the hotel's limited reception hours and frequent absence of staff, leading to issues with checking in, inquiries and general assistance.
Several guests pointed out that staff members were not always attentive or responsive, sometimes displaying unprofessional behavior or lacking necessary knowledge to assist with requests. There were also reports of language barriers with some staff struggling with English and Swedish, resulting in communication challenges. A few reviews mentioned inadequate service overall, including unemptied trash and unaddressed service inquiries.
Overall, while individual staff interactions were often positive, the hotel's operational structure and staffing levels left many guests feeling unsupported and inconvenienced during their stays.
Despite being touted as easy to access and stable in some instances, the WiFi at Hotel Villan faces significant issues according to guest reviews. Many guests expressed frustration over weak or non-functional WiFi in their rooms with some even noting that the wireless connectivity was poor throughout the entire hotel. There were frequent reports of the WiFi being completely non-existent in some areas, while others struggled with insufficient capacity and lack of information about passwords. For those in need of reliable internet access during their stay, these connectivity issues could be a decisive factor.
Hotel Villan is recognized for its child-friendly atmosphere, making it a suitable option for family stays. Families of four will find specific family rooms available, designed to accommodate parents and children together. The hotel exudes a family-oriented vibe, making it a pleasant place to spend quality family time. While the family-friendly nature of the hotel is praised, some reviews noted that the family rooms are minimal in size and can feel cramped. The presence of amenities like a sofa bed helps to some extent. Overall, Hotel Villan is a good budget option for those seeking a family-friendly environment, albeit with some limitations in room space.
Hotel Villan presents itself as a charming boutique-style hotel. Guests have highlighted its value for money and praised its comfortable beds. However, there is a significant consensus that the hotel does not meet the expectations of a four-star establishment. Many reviews indicate that the facilities and services fall below the standards associated with a four-star rating. Despite the hotel's unique charm, visitors suggest a lower star rating is more fitting for their overall experience.
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Location
The surrounding area is described as peaceful and trendy with a variety of restaurants, cafes and shops within walking distance. Guests find the hotel's location not only beautiful but also practical with seamless connections to the city center and the rest of Gothenburg.
Eriksberg itself is characterized as a quiet, cozy and historically rich district, adding to the hotel's appeal. The waterside location is also highlighted for its tranquility and scenic charm, perfect for a relaxing stay.
Overall, Hotel Villan is highly regarded for its superb, central and idyllic setting, making it an ideal choice for travelers seeking both convenience and a touch of local charm.
Breakfast
The views from the breakfast room or terrace significantly enhance the morning meal with many guests enjoying beautiful vistas of the water or harbor while savoring a good cup of coffee. The breakfast area's cozy and fresh atmosphere adds to the overall pleasant dining experience.
On the less favorable side, some guests noted that the breakfast options could be more varied and occasionally found the selection lacking in diversity. Instances of cleanliness issues and occasional service lapses were also mentioned, including reports of dirty chairs and a lack of information about breakfast timings. Despite these occasional shortcomings, the general consensus remains positive with many guests feeling that the breakfast at Hotel Villan is a highlight of their stay, often exceeding expectations with its quality and delightful presentation.
Rooms
However, the hotel seems to struggle with maintenance and cleanliness issues. Some rooms were reported to be dirty upon arrival with stained rugs and broken fixtures such as loose faucets and defective lights. Despite these setbacks, the cleaning staff generally maintains safe and clean rooms, but instances of incomplete cleaning and missing amenities like soap, shampoo and hairdryers were noted.
The rooms vary significantly in size and condition. While some guests enjoyed spacious, well-maintained accommodations, others found their rooms smaller than expected or inadequately furnished. Issues with room temperatures, from overheated atmospheres to freezing conditions and faulty air conditioning added to the inconsistencies.
Moreover, the lack of sufficient charging facilities and storage space was a common complaint. Some rooms had dated furniture that detracted from the overall experience. There were also logistical issues, such as rooms without numbers and keys not working upon arrival. These factors combined indicate that while Hotel Villan has strong positives such as location, comfort and design, it falls short in maintaining consistent service and upkeep across all rooms.
Beds
However, the extendable and sofa beds drew considerable criticism. Many guests found these uncomfortable, often describing them as broken, hard or almost unusable. Some unfortunate experiences included the sofa bed not being suitable for sleep or feeling like concrete, especially for children, who had a particularly rough time with hard beds.
There were additional negative points about cleanliness with occasional mentions of stained and dirty bedspreads, sour-smelling mattresses and inadequate housekeeping. Some reviews mentioned small pillows and an absence of reading lamps, which added to a few guests' discomfort. Despite these downsides, for those sleeping on the main beds, the overall impression tended to be positive with a good night’s sleep frequently reported.
Cleanliness
Staff
Several guests pointed out that staff members were not always attentive or responsive, sometimes displaying unprofessional behavior or lacking necessary knowledge to assist with requests. There were also reports of language barriers with some staff struggling with English and Swedish, resulting in communication challenges. A few reviews mentioned inadequate service overall, including unemptied trash and unaddressed service inquiries.
Overall, while individual staff interactions were often positive, the hotel's operational structure and staffing levels left many guests feeling unsupported and inconvenienced during their stays.
Wi-Fi
Family
4 Star
No, Hotel Villan doesn't have any pool.
No, a spa isn't available at Hotel Villan.
Yes, Hotel Villan welcomes dogs.
No, parking facilities aren't available at Hotel Villan.
No, Hotel Villan doesn't have a gym.
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