Hotel Balneario de Graena

Graena 37.30369400, -3.20929800 , Calle San Antonio, 5 (Show on Map)
8.3
Very Good


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Summary of reviewsHotel Balneario de Graena garners praise for its location, cleanliness and staff service, offering a serene retreat in a charming mountain village close to Granada. Guests appreciate its spacious, clean and modern rooms with exceedingly comfortable large beds, creating a tranquil and restful environment. The staff's exceptional service is a highlight, making visitors feel well-cared for throughout their stay. The surrounding area, including the Sierra Nevada's geopark and various hiking routes, appeals to nature enthusiasts, providing easy access to local attractions.

While many find the breakfast satisfactory with good quality items, it falls short for those expecting more variety and higher standards. The dinner offerings receive mixed reviews; although the quality is generally appreciated, the limited menu and cafeteria ambiance do not meet some guests' expectations for a four-star establishment.

The spa experience is praised for its relaxing ambiance and quality thermal treatments, although some guests feel that more modern facilities and better communication about the spa's properties would enhance the experience. Parking is convenient with both free and private options available, despite occasional congestion in the private lot. However, WiFi connectivity is a significant drawback with numerous complaints about poor signal and limited access, particularly in certain rooms.

Overall, while Hotel Balneario de Graena excels in providing a comfortable and clean environment with excellent staff service, it falls short in culinary offerings and WiFi reliability, somewhat diminishing its four-star rating.
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Hotel with Rooms With Jacuzzi / Hot-tub

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Superior Queen Room with Spa Access This attic room has 2 twin beds or 1 double bed, a bathroom with shower, hair dryer, amenities, climate control, free WiFi, telephone, safe, minibar and a TV. Complimentary bathrobes are provided by the property during their stay. It includes: - 1 daily 90-minute relaxing Arab Thermal Circuit with heated pool - Pebble corridor - Steam stove - Hot pool, nebula and a relaxation room.

Double Room with Spa Access This room has 2 twin beds or 1 double bed, a bathroom with shower, hair dryer, amenities, climate control, free WiFi, telephone, safe, minibar and a TV. Complimentary bathrobes are provided by the property during their stay. It includes: - 1 90-minute relaxing Arab Thermal Circuit with heated pool - Pebble corridor - Steam stove - Hot pool, nebula and a relaxation room.

Single Room with Spa Access This room has 1 twin bed, a complete adapted bathroom, hair dryer, amenities, climate control, free WiFi, telephone, safe, minibar and a TV. Complimentary bathrobes are provided by the property during their stay. It includes: - 1 daily 90-minute relaxing Arab Thermal Circuit with heated pool - Pebble corridor - Steam stove - Hot pool, nebula and a relaxation room.

Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.

Triple Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The triple room offers air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.

Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box.

Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV.

Suite with Hot Tub This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Hotel Balneario de Graena boasts a favorable position close to Granada, serving as an excellent starting point for exploring various attractions in the Sierra Nevada's geopark. It's easily accessible from Guadix and Purullena, allowing guests to immerse themselves in the local charms, the Badlands' vistas and interesting sites like cave houses and dolmens. The nearby Gorafe desert and hiking routes make it a desirable spot for nature enthusiasts.

The hotel stands in a serene, small mountain village, providing a quiet and relaxing environment for visitors looking to unwind. Guests appreciate the spacious rooms and the convenience of adjacent parking facilities, both free and private (with a daily fee). Its proximity to nature and the city merges convenience with tranquility, though visitors should note that a car is necessary for most outings.

Despite the beauty of the surrounding landscape, some guests found the area neglected and the village somewhat abandoned. The hotel’s location, although ideal for some, can be challenging to find without clear signage and it's quite removed from urban hustle. The helpful and kind staff enhance the stay by offering valuable insights and assistance about the area's attractions. Overall, Hotel Balneario de Graena combines quiet retreat with easy access to local landmarks, catering well to their guests' exploratory and relaxation needs.

Breakfast
Hotel Balneario de Graena offers a breakfast experience that has received mixed reviews from guests. On the positive side, many found the breakfast to be good, satisfactory and even great with mentions of good quality and the inclusion of items like fruit, cold cuts, coffee and teas. Some guests appreciated that it had everything they needed except for eggs. It is noted as fine for the price and offering an acceptable start to the day.

However, several guests felt that the breakfast was lacking in variety and not up to the standard expected of a four-star hotel. Common criticisms included the absence of staple items like fried eggs, scrambled eggs, bacon and quality proteins. Many described the breakfast as basic, limited or meager with a predominance of sugary options and industrial pastries and a lack of natural juices. There were also comments about the breakfast being somewhat mediocre and very ordinary with some noting it as the worst they had encountered in their travels.

Overall, while the breakfast at Hotel Balneario de Graena meets basic expectations and satisfies many guests, it falls short for those seeking a more varied and higher-quality morning meal.

Dinner
Hotel Balneario de Graena’s dinner offerings have received mixed reviews from guests. On the positive side, guests appreciated the good quality and taste of the food at the restaurant, often describing the meals as decent and very good. The restaurant on-site provides convenient dining, but it leans more towards a cafeteria ambiance, which some found lacking.

However, several guests were disappointed with the value for money, citing the high prices and limited menu selections. The menu is chosen in advance and brought by a catering company. Some mentioned that the dinner didn't meet the expectations for a four-star hotel with complaints about the variety and quality of the dishes. Additionally, the presentation was described as poor with laminated sheets presenting the limited options. Service speed also emerged as a concern with some reporting long waits that detracted from the overall dining experience. Despite these drawbacks, some guests noted that the price/performance ratio was acceptable if not ideal.

Rooms
Hotel Balneario de Graena boasts rooms that consistently impress with their size, comfort and cleanliness. Guests have widely praised the spaciousness of both the rooms and the bathrooms with many highlighting the large, comfortable beds that ensure a restful night's sleep. Superior double rooms come with particularly large beds that seem to enhance the overall experience. Cleanliness is a constant highlight, as numerous reviews mention the impeccably clean environment overall.

The rooms are not just spacious and comfortable but also modern and beautifully equipped, contributing significantly to the overall appeal of the stay. Bay windows provide bright, natural light during the day, although there's a noted need for better lighting at night. Despite these minor lighting issues and occasional non-functioning air-conditioning, the overall quality of the rooms is solidly high.

Guests also appreciate the tranquil ambiance with many noting the peacefulness of their rooms, devoid of noise disturbances. The superior comfort of the rooms is complemented by friendly and helpful staff, adding to the hotel's welcoming atmosphere. Clean, large and modern, the rooms at Hotel Balneario de Graena provide an excellent retreat, earning commendations for their facilities and the comfortable, expansive beds that contribute to a memorable stay.

Beds
At Hotel Balneario de Graena, guests consistently highlight the exceptional quality and comfort of the beds. The beds are described as very large, often referred to as huge or even giant, providing ample space for a restful night's sleep. Many guests find the mattresses to be very comfortable with some reviews specifically mentioning the beds as being a marvel and incredibly large. The comfort of the beds is frequently praised with phrases like very comfortable, super comfortable and extremely comfortable being commonly used. Good bedding also adds an extra layer of satisfaction for many visitors. Despite a minor mention of a hard mattress, the overwhelming consensus is that the beds are a standout feature of this hotel, contributing significantly to a positive guest experience. The spacious rooms further enhance the comfort, creating a serene and restful environment for travelers.

Cleanliness
Hotel Balneario de Graena has received considerable praise for its cleanliness and overall upkeep. Guests frequently noted that the rooms are clean, comfortable and well-maintained, enhancing a tranquil and relaxing atmosphere. Descriptions such as very clean, super clean and impeccable cleanliness were commonly seen, underscoring the hotel's commitment to high hygiene standards.

Although there were a few mentions of minor cleanliness issues, such as a bit of sand from the parking area and occasional subpar room cleaning, the overall sentiment remains overwhelmingly positive. Guests appreciated the friendly and attentive staff, further contributing to a pleasant stay.

Many reviews highlighted that the hotel's cleanliness extends beyond the rooms to the spa and other facilities. The modern and tastefully furnished rooms were also well-received, adding an extra layer of comfort and satisfaction. In addition to cleanliness, guests valued the tranquility and quality, making the hotel a well-rounded choice for those seeking a clean and serene environment.

Staff
At Hotel Balneario de Graena, the staff's exceptional service and kindness stand out prominently. Reviewers frequently praise the team's attentiveness, friendly demeanor and professional approach. Both the hotel and spa personnel are noted for their pleasant and efficient service, ensuring guests feel well-cared for throughout their stay. The receptionists and waiters, in particular, have been highlighted for their charm and helpfulness, making guests' experiences smooth and enjoyable. Overall, the staff's excellent treatment and warm hospitality leave a lasting positive impression, making it a key highlight of staying at this hotel.

Wi-Fi
Hotel Balneario de Graena offers a range of amenities and services that cater to the comfort and relaxation of its guests, but the WiFi connection remains an area of concern. Many guests have reported issues with the WiFi, citing its limited reach and unstable connection. Problems such as difficulty accessing the network, poor signal strength and frequent connectivity issues are common. In several instances, the WiFi did not extend to certain rooms, notably room 308 and was described as inoperable in a significant portion of the building. Overall, while the hotel excels in other aspects, guests seeking reliable internet access may encounter significant challenges.

Spa
Hotel Balneario de Graena offers a spa experience that has garnered mixed reviews from its guests. Most who visited the spa found it to be a pleasant and highly relaxing experience with many praising the thermal baths, massages and anti-stress circuits. Facilities are often described as excellent and conducive to relaxation, offering hot springs, thermal circuits and a quaint atmosphere that, while small, adds to the charm.

A number of visitors have highlighted the quality of the hot springs and the sauna, appreciating the overall services provided. The spa area generally seems not to be crowded, enhancing the relaxing ambiance. Many note the staff treatment positively and the overall experience as very nice and recommendable. Some guests have even marked their intentions to return soon, emphasizing the rejuvenation felt post-visit.

However, not all feedback is positive. Some guests found the spa experience disappointing, mentioning a lack of modernity and proper information regarding the properties of the thermal waters. There were instances of guests feeling the spa experience didn't meet expectations with comments indicating that both the hotel's communication and the quality of the spa services could be improved.

In conclusion, while the spa at Hotel Balneario de Graena has its criticisms, it remains largely appreciated for its relaxing ambiance and quality thermal treatments, making it a notable feature of the hotel.

Parking
Hotel Balneario de Graena offers a variety of parking options that cater well to most guests. The hotel features easy and convenient outdoor parking, which is free of charge. There is a spacious outdoor parking lot that many find to be sufficient and well-located, complementing its proximity to the highway.

Additionally, the hotel provides a private parking option available for a daily fee. However, it is noted that the parking lot can fill up quickly and may become a bit chaotic at times, indicating that space availability can be somewhat limited. Despite these minor inconveniences, nearby parking alternatives further ease any potential difficulties, ensuring that guests generally find parking at the hotel to be a positive experience.

4 Star
Hotel Balneario de Graena appears to fall short of its four-star rating, particularly in terms of its Wi-Fi connection and culinary offerings. Reviews consistently highlight the breakfast as underwhelming and not meeting the expectations for a hotel of this caliber with guests describing it as basic and lacking variety. The dinner menu also fails to impress, suggesting that the dining experience does not align with four-star standards. Additionally, the small beds and overall services provided are perceived as insufficient, further contributing to the sentiment that this establishment does not live up to its four-star designation. Finally, the location and overall value for the price are also points of contention among guests.


No, Hotel Balneario de Graena doesn't have any pool.

Yes, a spa is available at Hotel Balneario de Graena.

Yes, Hotel Balneario de Graena welcomes dogs.

Yes, parking facilities are available at Hotel Balneario de Graena.

No, Hotel Balneario de Graena doesn't have a gym.

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