Info
Summary of reviewsLush, located in the charming town of Graskop, stands as an ideal base for travelers wanting to explore the scenic Panorama Route. Its prime location near the town center, key attractions like Graskop Gorge, Pinnacle Rock and God’s Window and the serene yet convenient street placement, all contribute to an optimal and accessible travel experience.
Guests frequently praise the breakfast experience at Lush, describing it as delicious, filling and of high variety and quality. Items such as fruit, yogurt, omelettes and juice are particularly appreciated. The hotel demonstrates flexibility by catering to guest schedules, sometimes serving breakfast as early as 7 am upon request. Additionally, the positive ambiance of an open-air veranda enhances the dining experience, making mornings delightful and satisfying for many.
Rooms at Lush are lauded for their spaciousness, elegant decor and meticulous cleanliness. Guests appreciate the well-furnished rooms equipped with essential amenities like Wi-Fi, a refrigerator and a microwave. The tasteful, modern design and cozy ambiance match well with the online representations, providing comfort and aesthetic appeal. Some minor issues regarding pillows and bedding were noted, but these did not significantly detract from the overwhelmingly positive perception of the rooms.
Cleanliness appears to be a priority at Lush with guests frequently commending the tidy and well-maintained property. The consistent attention to cleanliness across both individual rooms and common areas is evident, enhancing the overall guest experience. While there are minor critiques regarding musty towels and some fixtures, these are relatively isolated and do not overshadow the positive feedback.
The staff at Lush are often highlighted for their exceptional hospitality. Friendly, attentive and helpful service contribute significantly to the warm and welcoming atmosphere. Specific mentions of standout employees suggest a consistent effort to make guests feel at home and well-cared for, leaving a lasting positive impression.
While the Wi-Fi service at Lush is praised for being available and free, it does suffer from inconsistent quality with issues such as slow speeds and frequent signal losses being reported. The Wi-Fi tends to be affected during load shedding, although backup options are available.
The pool at Lush, though a nice addition, seems to fall short of guest expectations due to its small size and occasional cleanliness issues. It serves more as a quick cool-down spot rather than a primary feature of the hotel’s amenities.
Lastly, guest experiences with the beds are mixed. Many find them very comfortable, but a notable number of reviews point out issues with mattress quality, lumpy pillows and the cleanliness of bedding. Addressing these concerns could enhance overall comfort.
In summary, Lush provides an excellent travel experience with its prime location, delightful breakfast, elegant and clean rooms and exceptional staff. While some areas like Wi-Fi stability, pool maintenance and bedding could use improvement, the hotel's strengths offer a warm and welcoming stay for visitors.
Show moreRead review summaries for all categories
Categories
Guest House with Swimming Pool
Guest House with Free Wi-Fi
Guest House for Honeymoon
