Winter Garden Hotel Bergamo Airport
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsWinter Garden Hotel Bergamo Airport attracts positive reviews primarily for its strategic location, quality amenities and helpful services, making it an ideal choice for travelers, particularly those using the nearby Bergamo Orio al Serio Airport. Guests laud the hotel's proximity to the airport, managing to balance convenience with tranquility and cleanliness. It offers prompt access via taxi or shuttle, facilitating quick transit for early or late flights. The nearby shopping centers and easy access to major roads further enhance its convenience.
The breakfast service at the hotel is a standout feature, characterized by a hearty, varied spread catering to diverse dietary needs. Guests frequently enjoy the spacious breakfast hall and the inclusion of fresh fruits, pancakes and gluten-free options. Despite occasional delays in replenishment, the overall satisfaction with breakfast is high, supplemented by breakfast boxes prepared for early departures.
Dining experiences, particularly at the in-house restaurant L'Officina, also receive high praise. Reviews commend the restaurant's refined, Michelin-star quality food, elegant ambiance and professional service. The creative and well-prepared dishes, including the highly recommended duck, contribute to the guests' positive dining experiences.
The rooms are often highlighted for their spaciousness, modern decor, cleanliness and comfort. Guests appreciate amenities such as whirlpool bathtubs and soundproofing, ensuring a restful stay. Although a few comments mention some rooms need updating, the overall sentiment remains favorable.
The hotel's cleanliness stands out across all areas, ensuring a fresh and welcoming atmosphere, supported by the diligent housekeeping staff. While there are occasional isolated incidents, the general perception is of a well-maintained and spotless environment.
Staff at the hotel are frequently described as friendly, professional and helpful, contributing positively to the guest experience. Specific staff members are mentioned for their exceptional service, enhancing the welcoming and courteous atmosphere of the hotel.
The free Wi-Fi service is commonly regarded as reliable and fast, though some guests experience variable connectivity in their rooms. Despite these occasional issues, the availability of computer and printing facilities in the lobby is a plus.
A highlight for many visitors is the hotel's spa, receiving glowing reviews for its cleanliness, well-maintained facilities and relaxing ambiance. The diverse amenities, including saunas, a large Jacuzzi and a beautiful small garden, contribute to a thoroughly enjoyable spa experience.
The gym, while small, is appreciated for its modern equipment and utility, although its limited opening hours and temperature issues during classes are noted downsides.
Parking facilities at the hotel receive widespread praise for their convenience, security and ample availability. Guests appreciate the free underground parking and the easy navigation.
For families, the hotel is a recommended choice, offering spacious family rooms and kid-friendly services. The provision of four proper beds and large bathrooms in the family rooms ensures comfort and practicality, making the hotel a preferred option for family travelers.
Regarding beds, most reviews are positive, citing the comfort, quality and cleanliness of the bedding. Although a few guests found the mattresses too hard, the general consensus is that the beds are conducive to a good night's rest.
Overall, Winter Garden Hotel Bergamo Airport is highly regarded for its strategic location, excellent dining and breakfast options, clean and comfortable rooms, attentive staff, well-maintained facilities and family-friendly services. Its blend of convenience, quality and comfort makes it a favored choice for travelers, particularly those using the nearby airport.
Categories
The breakfast service at the hotel is a standout feature, characterized by a hearty, varied spread catering to diverse dietary needs. Guests frequently enjoy the spacious breakfast hall and the inclusion of fresh fruits, pancakes and gluten-free options. Despite occasional delays in replenishment, the overall satisfaction with breakfast is high, supplemented by breakfast boxes prepared for early departures.
Dining experiences, particularly at the in-house restaurant L'Officina, also receive high praise. Reviews commend the restaurant's refined, Michelin-star quality food, elegant ambiance and professional service. The creative and well-prepared dishes, including the highly recommended duck, contribute to the guests' positive dining experiences.
The rooms are often highlighted for their spaciousness, modern decor, cleanliness and comfort. Guests appreciate amenities such as whirlpool bathtubs and soundproofing, ensuring a restful stay. Although a few comments mention some rooms need updating, the overall sentiment remains favorable.
The hotel's cleanliness stands out across all areas, ensuring a fresh and welcoming atmosphere, supported by the diligent housekeeping staff. While there are occasional isolated incidents, the general perception is of a well-maintained and spotless environment.
Staff at the hotel are frequently described as friendly, professional and helpful, contributing positively to the guest experience. Specific staff members are mentioned for their exceptional service, enhancing the welcoming and courteous atmosphere of the hotel.
The free Wi-Fi service is commonly regarded as reliable and fast, though some guests experience variable connectivity in their rooms. Despite these occasional issues, the availability of computer and printing facilities in the lobby is a plus.
A highlight for many visitors is the hotel's spa, receiving glowing reviews for its cleanliness, well-maintained facilities and relaxing ambiance. The diverse amenities, including saunas, a large Jacuzzi and a beautiful small garden, contribute to a thoroughly enjoyable spa experience.
The gym, while small, is appreciated for its modern equipment and utility, although its limited opening hours and temperature issues during classes are noted downsides.
Parking facilities at the hotel receive widespread praise for their convenience, security and ample availability. Guests appreciate the free underground parking and the easy navigation.
For families, the hotel is a recommended choice, offering spacious family rooms and kid-friendly services. The provision of four proper beds and large bathrooms in the family rooms ensures comfort and practicality, making the hotel a preferred option for family travelers.
Regarding beds, most reviews are positive, citing the comfort, quality and cleanliness of the bedding. Although a few guests found the mattresses too hard, the general consensus is that the beds are conducive to a good night's rest.
Overall, Winter Garden Hotel Bergamo Airport is highly regarded for its strategic location, excellent dining and breakfast options, clean and comfortable rooms, attentive staff, well-maintained facilities and family-friendly services. Its blend of convenience, quality and comfort makes it a favored choice for travelers, particularly those using the nearby airport.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Winter Garden Hotel Bergamo Airport
License: 016117-ALB-00001, IT016117A1SRRN9O82
Guest Reviews
Location
The hotel's location isn't just about convenience; it also offers tranquility and cleanliness, contributing to an overall pleasant stay. The surrounding area includes shopping centers and the city of Bergamo, which are also easily accessible, adding a layer of convenience for those wishing to explore. Being close to major roads and providing transfer services enhances its appeal for travelers on tight schedules.
Despite minor feedback about the location being slightly inconvenient for those without a car, the benefits of being near the airport significantly outweigh these points. Excellent services, including a shuttle service to the airport for a nominal fee and a strategic position make it an ideal choice for short stays and transit purposes. Its blend of comfort, cleanliness and close proximity to the airport makes Winter Garden Hotel an excellent option for air travelers.
Breakfast
While most guests describe the food as delicious and satisfying, sometimes even better than dinner, there were some mixed notes on occasional delays in replenishment but overall, the breakfast experience is highly regarded. The accommodating staff also received high marks for their service, including preparing breakfast boxes for early departures.
In summary, the breakfast at Winter Garden Hotel Bergamo Airport is widely deemed excellent with plentiful options and attentive service, providing a great start to the day.
Dinner
The service stands out as well with staff being noted for their helpfulness and professionalism. Many guests recommend trying the duck, which has been described as very appetizing. The hotel offers both a gourmet and a traditional dining option, catering to a range of culinary preferences. There are also positive remarks about room service and late dining options, adding to the convenience factor.
While most feedback is favorable, a few guests mentioned that the menu could be improved and that some dishes were overpriced. However, the positive mentions about the quality of food, generous portions and the overall dining atmosphere far outweigh the criticisms. The attached bar has also earned compliments for its pleasant and welcoming setting.
Overall, the dining experiences at Winter Garden Hotel are considered a highlight of the stay with guests frequently praising both the food quality and the exceptional service.
Rooms
Although there are mentions of some rooms being a bit tired and in need of a refresh, the overwhelming sentiment remains positive, focusing on the aesthetic appeal and functional design. The hotel’s quiet rooms, some offering picturesque views of the mountains, are also frequently praised. Overall, the accommodations are seen as living up to their 4-star rating with a blend of modernity, comfort and cleanliness, making them suitable for a restful stay near the airport.
Beds
However, not all feedback was favorable. A significant number of guests found the mattresses too hard for their liking and there were numerous complaints about uncomfortable or overly firm pillows. Some described the beds as more on the hard side, akin to sleeping on wooden planks and noted that the mattresses could benefit from improvement.
Despite the varying opinions on firmness, the overall consensus points towards a generally comfortable sleeping experience with many praising the hotel for providing good value for money and comfortable overall accommodations.
Cleanliness
However, the experience isn't uniformly perfect. A few guests pointed out isolated incidents of cleanliness issues such as mold in the bathrooms, dusty areas and occasionally smelly showers. Yet, these cases appear to be exceptions rather than the norm.
Overall, the hotel's modern structure and proximity to the airport make it a convenient and appealing choice and its high standards of cleanliness are a standout feature that numerous guests have appreciated.
Staff
However, a few guests noted negative experiences, particularly with some reception staff, who were described as unfriendly and unhelpful on occasion. Despite this, the majority of feedback praises the staff's kindness, availability and keen attention to detail. Whether assisting with luggage, providing service at breakfast or offering a warm welcome upon arrival, the team's professionalism and hospitality receive high marks. These qualities contribute significantly to the hotel's overall appeal, making it a favored choice for many travelers.
Wi-Fi
However, some reviews indicate varying experiences with the Wi-Fi signal, particularly in rooms where reception can be weak or, in some instances, non-existent. Guests occasionally report issues with slow or non-working Wi-Fi in specific areas, such as the rooms or even just outside of the bathroom.
Despite these inconsistencies, the availability of a computer and printer in the lobby is a noted convenience for those needing to print travel documents. Overall, while the Wi-Fi service in common areas is often good, guests may experience variable quality within private rooms.
Spa
The spa's layout and design are modern and charming, making it a pleasant addition to the hotel's offerings. Guests enjoyed the relaxing massages and the comprehensive well-being services available. The spa's inclusion in the room rate is frequently mentioned as a significant advantage, adding great value to the stay. Even though some reviews mentioned the need for reservations and occasional limited spa entries, the experience generally exceeded expectations.
The wellness center, described as a fantastic facility, offers various relaxation zones including a beautiful small garden, creating an inviting atmosphere for guests to unwind. Overall, the spa at Winter Garden Hotel Bergamo Airport is highly recommended for its excellent service, relaxing ambiance and pristine cleanliness, making it a standout feature of the hotel.
Gym
However, there are some downsides noted by guests. The gym's opening hours are limited, often not available during the night or early morning before breakfast, which could inconvenience early risers or those with tight schedules. Additionally, there are remarks on the minimal equipment available and the gym’s temperature being too hot during classes. Despite these issues, the gym remains a valued amenity for its modern setup and general utility.
Parking
The parking experience is further enhanced by ample parking spaces, both in large underground parking lots and private garages. Guests appreciate the well-marked and easy-to-navigate parking areas, mentioning that the availability of parking is never an issue. Despite a few comments about narrow parking spots, the overall sentiment remains positive with ample, free parking being a major bonus.
Whether it's the free covered garage, the private covered parking or the numerous spaces in the underground garage, the parking facilities consistently meet guest expectations. This ease of parking adds to the overall appeal of the hotel, making it a preferred choice for travelers.
Family
For families arriving late at Bergamo, the hotel provides convenience with a shuttle service facilitating easy access, ensuring a smooth and stress-free arrival. The location also appears to be favorable for family events and gatherings. Although there are limited activities specifically for kids such as the restriction on pool access, the overall environment is comfortable and welcoming for families. Small points of feedback include a desire for a wider breakfast variety, but these minor issues do not overshadow the generally positive experiences.
Overall, the Winter Garden Hotel Bergamo Airport appears to be a solid option for family stays, offering ample space, a warm atmosphere and practical amenities tailored for families.
4 Star
However, some reviewers mention that cleanliness could be improved to meet typical four-star expectations and point out issues like paper-thin walls and a need for cosmetic repairs. The hotel offers good value for its price range, though some feel the cost is high relative to the overall quality. Despite occasional drawbacks, many guests affirm that it is a true four-star hotel with commendable facilities and services.
Business
The environment is professional and business-friendly, making it an ideal choice for a business stay, whether for meetings or business trips. The hotel's facilities accommodate various business events seamlessly, supported by a business-friendly environment. The strategic location near the airport is particularly noted for its convenience and the overall comfort of the hotel is highly appreciated by business guests.
Additionally, the perfect spa offers a unique space for work events, blending relaxation with productivity. The hotel ensures a high-end experience, catering to both the practical and comfort needs of business travelers.
Accessible
The front desk and restaurant are both accessible, making key areas of the hotel convenient to reach. In addition, the overall environment of the hotel supports good accessibility with easy access to streets and gardens contributing to a smooth and comfortable experience.
The hotel’s location further enhances its appeal with accessible road connections and the availability of a shuttle bus simplifying transportation. The staff is noted for being extremely helpful and the hotel's cleanliness, including the promptly attended spa, adds to a positive stay. With these features, the Winter Garden Hotel Bergamo Airport ensures a welcoming and accommodating atmosphere for all guests.
Honeymoon
The restaurant is consistently noted as outstanding, adding to the overall exceptional experience. Visitors also find the spa to be completely relaxing and beautiful, offering complete spa services that enhance the romantic ambiance. With such positive feedback, the hotel emerges as an ideal choice and location for couples celebrating their honeymoon.
Romantic
Guests often commend the romantic ambiance throughout the hotel, from the romantic concierge service to the inviting romantic spa and honeymoon suite. The hotel’s courtyard further enhances this mood, offering a nice, romantic spot to unwind.
For dining, the hotel’s gourmet restaurant is a highlight, particularly popular for romantic dinners, although there is room for improvement in the restaurant menu according to some reviews. Nonetheless, the overall romantic surroundings, including the lovely terrace where couples can enjoy breakfast, make it a great choice for relaxing as a couple.
Whether planning a romantic getaway or a special honeymoon, Winter Garden Hotel Bergamo Airport provides a beautiful and romantic setting perfect for creating cherished memories.
Dog Friendly
Families traveling with both babies and pets have expressed satisfaction with the accommodation provided. The hotel ensures a pleasant stay for both pets and their owners by designating specific dog-friendly areas within the hotel premises. With its dedicated pet-friendly policy and thoughtful inclusions, Winter Garden Hotel Bergamo Airport stands out as an excellent choice for travelers who want to bring their four-legged friends along.
No, Winter Garden Hotel Bergamo Airport doesn't have any pool.
Yes, a spa is available at Winter Garden Hotel Bergamo Airport.
Yes, Winter Garden Hotel Bergamo Airport welcomes dogs.
Yes, parking facilities are available at Winter Garden Hotel Bergamo Airport.
Yes, Winter Garden Hotel Bergamo Airport has a gym.
Location Show Map
More Options
