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Summary of reviewsBest Western Plus Greenville I-385 Inn & Suites receives high praise for its convenient location, providing easy access to main highways, downtown Greenville, Bon Secours Arena, shopping centers, restaurants and the Greenville-Spartanburg International Airport. Guests consistently highlight the hotel’s cleanliness, modern decor and comfortable amenities as standout features enhancing their overall travel experience.
Breakfast at the hotel stands out for its variety and quality with guests frequently describing it as amazing, delicious and superb. The assortment includes hot options such as bacon, sausage, scrambled eggs, waffles, fresh fruits, cereals and a selection of beverages. The breakfast area is well-managed, clean and efficiently staffed, significantly enhancing guests’ morning experiences, although minor suggestions for improvement were noted.
The rooms are highly regarded for their spaciousness, modernity, cleanliness and comfort. Well-thought-out layouts include convenient amenities like fridges, microwaves, Keurigs and large TVs. The suites, often featuring two full bathrooms and separate living areas, are particularly appreciated by families and groups. The cleanliness of the rooms and common areas continually receives positive remarks with the property described as extremely clean and well-maintained.
The staff at the hotel are celebrated for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Front desk staff are noted for their efficiency and exceptional service, while housekeeping consistently maintains high standards. The staff’s accommodating and knowledgeable nature further enhances the guest experience.
Family-friendly accommodations are another highlight with guests appreciating the spacious suites and convenient amenities that cater well to families. The hotel’s supportive staff and overall welcoming environment make it an excellent choice for family trips.
Guests frequently praise the beds for their comfort, using terms such as very comfortable and super soft. Despite a few mentions of hard mattresses, the overall sentiment is positive with bed comfort being a key element of a restful stay.
The hotel offers good value for money within its three-star rating, benefiting recently from renovations and maintaining high cleanliness standards. It is particularly suitable for business travelers, offering a business-friendly environment with clean and functional suites, sufficient conference facilities and reliable internet access.
While the hotel offers accessible features like accessible parking and facilities, there are critical areas for improvement noted by some guests, especially concerning wheelchair accessibility within specific rooms and hallways.
The outdoor pool receives mixed reviews with many guests appreciating its cleanliness and condition, but some pointing out the need for more consistent maintenance. Availability is also influenced by seasonal closures.
Overall, Best Western Plus Greenville I-385 Inn & Suites excels in location, cleanliness, comfort and service, making it a highly recommended choice for various types of travelers.
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