Hotel Le Phoebus Garden & Spa
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Summary of reviewsHotel Le Phoebus Garden & Spa receives commendations mainly for its exceptional location and welcoming staff. Strategically situated near Gruissan's charming port and a lively casino, the hotel provides guests easy access to the city center, beach and outdoor activities like hiking and biking, making it an ideal spot for both relaxation and exploration. Many guests appreciate the picturesque setting by the lake, adding an extra layer of tranquility to their stay. The parking facilities are well-regarded for their convenience, further enhancing the appeal for those traveling by car.
The breakfast offerings at the hotel are generally praised for their variety, quality and the scenic dining settings, such as terraces by the lake. Though some guests feel the breakfast is a bit pricey, most find it a highlight of their stay. The dinner experience has mixed reviews, as the hotel doesn’t have a dedicated restaurant but offers decent options through the nearby casino's restaurant. However, the restaurant's limited operational days can be inconvenient and some guests noted that dinner options at the hotel could be improved.
Rooms at Hotel Le Phoebus Garden & Spa are described as spacious, comfortable and clean with guests enjoying the views from balconies or terraces. However, there are occasional mentions of the need for refurbishments and better cleanliness checks. The bed comfort is generally appreciated, though some have pointed out issues with aging bedding.
The staff's friendliness and professionalism significantly enhance the guest experience with numerous mentions of their welcoming and helpful demeanor. However, there are some reports of inconsistent service from a few staff members.
Guests have mixed experiences with the hotel's free Wi-Fi, which can be inconsistent. The spa, on the other hand, is generally well-received for its relaxing atmosphere and amenities, despite occasional issues such as difficulty in making reservations and minor complaints about facility conditions. The outdoor pool area is considered a pleasant space for relaxation, although improvements in cleanliness and maintenance are suggested.
Parking at the hotel is widely appreciated for its convenience and ample space, making it easy for guests to access the hotel.
While Hotel Le Phoebus Garden & Spa offers many strengths, particularly in location, staff service and breakfast quality, there are areas for improvement that could enhance the overall guest experience. Some facilities and amenities could benefit from refurbishments and more thorough maintenance to fully align with the hotel’s three-star rating.
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The breakfast offerings at the hotel are generally praised for their variety, quality and the scenic dining settings, such as terraces by the lake. Though some guests feel the breakfast is a bit pricey, most find it a highlight of their stay. The dinner experience has mixed reviews, as the hotel doesn’t have a dedicated restaurant but offers decent options through the nearby casino's restaurant. However, the restaurant's limited operational days can be inconvenient and some guests noted that dinner options at the hotel could be improved.
Rooms at Hotel Le Phoebus Garden & Spa are described as spacious, comfortable and clean with guests enjoying the views from balconies or terraces. However, there are occasional mentions of the need for refurbishments and better cleanliness checks. The bed comfort is generally appreciated, though some have pointed out issues with aging bedding.
The staff's friendliness and professionalism significantly enhance the guest experience with numerous mentions of their welcoming and helpful demeanor. However, there are some reports of inconsistent service from a few staff members.
Guests have mixed experiences with the hotel's free Wi-Fi, which can be inconsistent. The spa, on the other hand, is generally well-received for its relaxing atmosphere and amenities, despite occasional issues such as difficulty in making reservations and minor complaints about facility conditions. The outdoor pool area is considered a pleasant space for relaxation, although improvements in cleanliness and maintenance are suggested.
Parking at the hotel is widely appreciated for its convenience and ample space, making it easy for guests to access the hotel.
While Hotel Le Phoebus Garden & Spa offers many strengths, particularly in location, staff service and breakfast quality, there are areas for improvement that could enhance the overall guest experience. Some facilities and amenities could benefit from refurbishments and more thorough maintenance to fully align with the hotel’s three-star rating.
Casino Hotel
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Children's Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Children's Pool
Guest Reviews
Hotel Le Phoebus Garden & Spa enjoys a premier location highly praised by guests for its proximity to numerous attractions. Nestled close to the charming port of Gruissan and adjacent to a lively casino, the hotel provides easy access to the city's vibrant harbor area. Guests appreciate the serene and picturesque setting by the pond, offering an idyllic and peaceful retreat.
The hotel's location is also ideal for outdoor enthusiasts with nearby hiking and biking trails that allow for exploration of the scenic surroundings. Its accessibility to the city center and the beach further enhances its appeal, making outings to local dining, shopping and entertainment venues both convenient and enjoyable.
Parking facilities are highly regarded, providing ease and convenience for those traveling by car. The tranquil atmosphere and beautiful views of the lake add to the hotel’s charm, creating a serene environment for relaxation.
Overall, Hotel Le Phoebus Garden & Spa’s location is celebrated for its blend of peaceful seclusion and close proximity to Gruissan's key attractions, offering guests a perfect balance of convenience and tranquility.
The guests of Hotel Le Phoebus Garden & Spa generally had positive experiences with the breakfast offerings. The breakfast is frequently described as generous, varied, hearty and delicious. It is noted to include diverse options which cater to different tastes, served with professionalism. Numerous guests appreciated the wide time range for breakfast and the pleasant locations such as the terrace by the lake, adding a special touch to the dining experience.
Despite the overwhelming positive feedback on the quality and variety of the breakfast, some reviews pointed out concerns regarding the cost. A few guests felt that the breakfast was relatively expensive and did not always justify the price, citing a lack of options or quality in certain cases. However, the consensus remains that the breakfast is a high point of their stay with many guests highlighting specific elements like the tasty pastries, the outdoor seating arrangements and the well-stocked buffets.
Overall, the breakfast at Hotel Le Phoebus Garden & Spa is highly regarded for its completeness, freshness and the beautiful setting in which it is served, though it may be considered a bit pricey for some.
Guests of Hotel Le Phoebus Garden & Spa have shared mixed reviews about dining options at the hotel. Breakfast receives high praise, being described as excellent, varied and generous. The breakfast buffet includes a good selection, although some guests noted the coffee was the only beverage available.
While the hotel itself does not have a dedicated restaurant, the nearby casino’s restaurant offers a good alternative with very fresh seafood and great food overall, providing good value for money. However, the casino restaurant's closure from Monday to Thursday can be inconvenient and some guests mentioned confusion about dining options, indicating a need for better information.
Lunch at the hotel is considered decent and reasonably priced, although one group found their lunch mediocre but appreciated the friendliness of the chef. Unfortunately, some guests had disappointing experiences with limited dinner options, such as having only peanuts. Issues with overcooked vegetables and meat were also noted.
The facilities, including the bar, SPA and terrace, contribute positively to the overall dining experience, although the dining experience could benefit from clearer guidance and better evening options.
Hotel Le Phoebus Garden & Spa offers a mix of room experiences that cater to various needs and preferences. Guests often appreciate the spaciousness of many rooms, frequently noting the large beds and ample bathroom space. Rooms with balconies or small terraces overlooking the canal or pond are particularly enjoyed for their peaceful and scenic views.
Comfort and cleanliness are commonly highlighted; many reviews mention clean and well-arranged rooms, comfortable bedding and well-appointed decorations. Upgrades to larger rooms are also positively received, enhancing the stay with additional space. Ground floor rooms, often with private patios or small garden areas, are praised for their convenience and pleasant outdoor spaces.
However, there are occasional remarks about areas needing improvement. A few guests note issues with cleanliness, outdated facilities and the need for some refurbishments. Despite these occasional drawbacks, the overall sentiment remains positive with many guests finding the rooms to be cozy, comfortable and providing a good balance of amenities.
The combination of spacious accommodations, thoughtful amenities and peaceful surroundings makes Hotel Le Phoebus Garden & Spa a favorable choice for travelers seeking both comfort and tranquility.
Hotel Le Phoebus Garden & Spa features a variety of beds that have received mixed reviews from guests. Many guests found the beds to be comfortable and spacious, often praising their large size and the overall comfort of the bedding. Phrases such as "very comfortable bed," "super comfortable bedding," and "the perfect bedding" were commonly mentioned, highlighting a generally positive experience for some.
However, not all reviews were favorable. Several guests pointed out issues with the bedding, describing it as aging or in need of renovation. Some comments noted that the mattresses were too soft, leading to discomfort, while others found the bedding to be of poor quality and in need of an upgrade. Specific criticisms included "mattress deformation," "painful mattress," and "feels like you're on a cushion," which signaled a need for potential improvements.
Despite these concerns, the overall sentiment leaned towards a comfortable stay for many with numerous reviews emphasizing the "comfort of the bedding" and "good bedding" as notable positives. Nonetheless, addressing the highlighted issues could enhance the sleeping experience for future guests.
Hotel Le Phoebus Garden & Spa receives mixed feedback regarding its cleanliness. Many guests appreciate the overall cleanliness of the rooms, describing them as clean, cozy and well-equipped. The bedding and sanitary facilities are often noted as very clean and the cleaning staff is considered efficient by some visitors. Several reviews also highlight that the pool and the spa areas are kept clean and inviting.
However, there are areas where the hotel could improve. Some guests report concerns such as mold, peeling paint and aging bathrooms, indicating the need for refurbishment. Dust buildup on walls, dirty curtains, rusty outdoor furniture and stained toilet doors are mentioned in multiple reviews. Occasionally, rooms are found not properly cleaned with issues like dusty light fixtures, dirty walls and cigarette butts. Additionally, the review notes some amenities like teapots and radiators showing signs of rust.
While the hotel maintains a generally good standard of cleanliness, there are inconsistencies that suggest a need for more thorough and regular cleaning practices. The mixed reviews point to a contrast between positive experiences of comfortable, clean rooms and negative encounters with outdated and less well-maintained facilities.
From the plethora of guest reviews for Hotel Le Phoebus Garden & Spa, the standout feature is the hotel's staff, who are consistently described as friendly, competent and welcoming. Numerous guests highlighted the professionalism and pleasant demeanor of the reception staff, often noting the warm welcome they received upon arrival. The friendly and courteous nature of the entire team, including the cleaning staff, further enhanced many travelers' experiences. Particular praise was directed towards the attentive and helpful attitude of the staff with many describing them as always smiling and available. The hotel's team also garnered recognition for their kindness with the staff's overall friendliness frequently mentioned as a significant positive aspect of guests' stays.
However, some contrasting opinions did emerge, where certain guests experienced unfriendliness or uncooperativeness from specific staff members. Instances of a misleading attitude or lack of proactive assistance, such as not offering room changes or heaters, were highlighted in a few reviews. Despite these occasional discrepancies, the prevailing sentiment remained overwhelmingly positive with the attentive, kind and helpful nature of the staff leaving a lasting impression on many visitors.
In conclusion, while there have been isolated negative experiences, the general consensus depicts the staff at Hotel Le Phoebus Garden & Spa as a key component of the hotel's charm, significantly contributing to a welcoming and comfortable guest experience.
At Hotel Le Phoebus Garden & Spa, guests have a mixed experience with the Wi-Fi. Some have found it adequate and even described it as impeccable. However, there are a noticeable number of guests who faced challenges with the Wi-Fi, mentioning issues with connectivity and inconsistent performance. Overall, while the hotel offers internet access, there are areas where its Wi-Fi coverage could benefit from improvement.
Hotel Le Phoebus Garden & Spa offers a spa experience that receives generally positive feedback from guests. Many reviews highlight that the spa is very good to excellent, providing a pleasant and relaxing atmosphere. The spa is easily accessible and offers a mix of amenities including a sauna, jacuzzi and hammam, although some guests mentioned minor issues such as the sauna and hammam not being warm enough and the jacuzzi having too much chlorine.
While the spa is often cited as one of the hotel's key attractions, it does have its drawbacks. Availability seems to be an issue with guests finding it difficult to make reservations and occasionally experiencing full bookings. Also noted were the absence of certain key services and amenities like bath towels, which detracted from the overall experience for some.
Overall, despite some logistical challenges and minor complaints, the spa at Hotel Le Phoebus Garden & Spa is generally well-received and considered a highlight by many visitors.
Nestled in the charming landscape, Hotel Le Phoebus Garden & Spa features an outdoor pool area that garners diverse impressions from guests. Generally praised as a nice and beautiful outdoor pool, it provides a serene spot for relaxation. Comfortable loungers around the pool enhance the experience, although there are mentions of worn and stained pool mattresses.
The pool is described as small but lovely, fitting well for a quick dip or a laid-back day by the water. However, some visitors noted issues such as cleanliness with a few pointing out instances of the pool being dirty or the children’s pool not in good condition. Accessibility can also be a concern, particularly on Wednesday afternoons.
For those looking to unwind, the presence of a casino directly overlooking the pool adds an intriguing aspect to their visit. Despite these mixed reviews, the pool area remains a significant feature for guests seeking a refreshing break during their stay.
Hotel Le Phoebus Garden & Spa offers an overall positive parking experience for its guests. Many reviews highlight the convenient parking options with parking available directly in front of the hotel and even in front of some rooms. The parking lot is described as spacious and well-designed, providing direct access and ease of use. Free parking is consistently mentioned as a valuable feature with guests appreciating the cost saving and the convenience it brings.
Despite a few mentions of limited and small parking spaces, especially on busy evenings like Saturdays, the general consensus is that parking is easily accessible and a strong point of the hotel. Nearby parking options further add to the convenience for guests who need them. Overall, the hotel ensures a hassle-free parking experience, contributing positively to the stay of its guests.
Hotel Le Phoebus Garden & Spa offers a blend of positives and areas for improvement, according to guest reviews. Guests appreciate great rooms, an excellent breakfast and very good staff with the night doorman receiving specific praise for impeccable service. The hotel provides a generally quiet atmosphere, which is valued by visitors, although some note disturbances related to a crowded night scene.
However, many reviewers feel that the hotel is not fully deserving of its three-star rating. Comments often mention that the facilities are basic, the overall quality does not align with three-star standards and certain aspects of the property could use freshening up. Guests have pointed out that the facility is getting old and some rooms suffer from poorly insulated windows. While the quiet nights, apart from the casino area and satisfactory prices are appreciated, there is a consensus that the hotel's standards could be more closely reviewed to truly match a three-star classification.
The Hotel Le Phoebus Garden & Spa receives positive remarks from guests when it comes to its association with the nearby casino. The hotel's close proximity to the casino is highlighted as a major convenience with many guests appreciating that the casino is within walking distance or located right next door. Additionally, the restaurant associated with the casino also garners attention for its offerings. The casino's architecture and design are pointed out as noteworthy, complementing the overall experience for visitors. The casino staff and the information provided about the casino services contribute positively to guests' stay. While a few mention that the parking can get crowded because of the casino's popularity, it remains an ideal choice for casino enthusiasts due to its accessible location.
The outdoor pool at Hotel Le Phoebus Garden & Spa has received mixed feedback from guests. Positive aspects of the pool include it being described as great and providing a comfortable environment for a swim. The pool offers a pleasant outdoor space, which is an attractive feature for those looking to enjoy breakfast al fresco. However, some reviews mentioned that the pool area is small and not well maintained, indicating that there may be room for improvement in this regard. Overall, while the outdoor pool is generally seen as a valued amenity, attention to its upkeep and space could enhance the guest experience further.
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Location
The hotel's location is also ideal for outdoor enthusiasts with nearby hiking and biking trails that allow for exploration of the scenic surroundings. Its accessibility to the city center and the beach further enhances its appeal, making outings to local dining, shopping and entertainment venues both convenient and enjoyable.
Parking facilities are highly regarded, providing ease and convenience for those traveling by car. The tranquil atmosphere and beautiful views of the lake add to the hotel’s charm, creating a serene environment for relaxation.
Overall, Hotel Le Phoebus Garden & Spa’s location is celebrated for its blend of peaceful seclusion and close proximity to Gruissan's key attractions, offering guests a perfect balance of convenience and tranquility.
Breakfast
Despite the overwhelming positive feedback on the quality and variety of the breakfast, some reviews pointed out concerns regarding the cost. A few guests felt that the breakfast was relatively expensive and did not always justify the price, citing a lack of options or quality in certain cases. However, the consensus remains that the breakfast is a high point of their stay with many guests highlighting specific elements like the tasty pastries, the outdoor seating arrangements and the well-stocked buffets.
Overall, the breakfast at Hotel Le Phoebus Garden & Spa is highly regarded for its completeness, freshness and the beautiful setting in which it is served, though it may be considered a bit pricey for some.
Dinner
While the hotel itself does not have a dedicated restaurant, the nearby casino’s restaurant offers a good alternative with very fresh seafood and great food overall, providing good value for money. However, the casino restaurant's closure from Monday to Thursday can be inconvenient and some guests mentioned confusion about dining options, indicating a need for better information.
Lunch at the hotel is considered decent and reasonably priced, although one group found their lunch mediocre but appreciated the friendliness of the chef. Unfortunately, some guests had disappointing experiences with limited dinner options, such as having only peanuts. Issues with overcooked vegetables and meat were also noted.
The facilities, including the bar, SPA and terrace, contribute positively to the overall dining experience, although the dining experience could benefit from clearer guidance and better evening options.
Rooms
Comfort and cleanliness are commonly highlighted; many reviews mention clean and well-arranged rooms, comfortable bedding and well-appointed decorations. Upgrades to larger rooms are also positively received, enhancing the stay with additional space. Ground floor rooms, often with private patios or small garden areas, are praised for their convenience and pleasant outdoor spaces.
However, there are occasional remarks about areas needing improvement. A few guests note issues with cleanliness, outdated facilities and the need for some refurbishments. Despite these occasional drawbacks, the overall sentiment remains positive with many guests finding the rooms to be cozy, comfortable and providing a good balance of amenities.
The combination of spacious accommodations, thoughtful amenities and peaceful surroundings makes Hotel Le Phoebus Garden & Spa a favorable choice for travelers seeking both comfort and tranquility.
Beds
However, not all reviews were favorable. Several guests pointed out issues with the bedding, describing it as aging or in need of renovation. Some comments noted that the mattresses were too soft, leading to discomfort, while others found the bedding to be of poor quality and in need of an upgrade. Specific criticisms included "mattress deformation," "painful mattress," and "feels like you're on a cushion," which signaled a need for potential improvements.
Despite these concerns, the overall sentiment leaned towards a comfortable stay for many with numerous reviews emphasizing the "comfort of the bedding" and "good bedding" as notable positives. Nonetheless, addressing the highlighted issues could enhance the sleeping experience for future guests.
Cleanliness
However, there are areas where the hotel could improve. Some guests report concerns such as mold, peeling paint and aging bathrooms, indicating the need for refurbishment. Dust buildup on walls, dirty curtains, rusty outdoor furniture and stained toilet doors are mentioned in multiple reviews. Occasionally, rooms are found not properly cleaned with issues like dusty light fixtures, dirty walls and cigarette butts. Additionally, the review notes some amenities like teapots and radiators showing signs of rust.
While the hotel maintains a generally good standard of cleanliness, there are inconsistencies that suggest a need for more thorough and regular cleaning practices. The mixed reviews point to a contrast between positive experiences of comfortable, clean rooms and negative encounters with outdated and less well-maintained facilities.
Staff
However, some contrasting opinions did emerge, where certain guests experienced unfriendliness or uncooperativeness from specific staff members. Instances of a misleading attitude or lack of proactive assistance, such as not offering room changes or heaters, were highlighted in a few reviews. Despite these occasional discrepancies, the prevailing sentiment remained overwhelmingly positive with the attentive, kind and helpful nature of the staff leaving a lasting impression on many visitors.
In conclusion, while there have been isolated negative experiences, the general consensus depicts the staff at Hotel Le Phoebus Garden & Spa as a key component of the hotel's charm, significantly contributing to a welcoming and comfortable guest experience.
Wi-Fi
Spa
While the spa is often cited as one of the hotel's key attractions, it does have its drawbacks. Availability seems to be an issue with guests finding it difficult to make reservations and occasionally experiencing full bookings. Also noted were the absence of certain key services and amenities like bath towels, which detracted from the overall experience for some.
Overall, despite some logistical challenges and minor complaints, the spa at Hotel Le Phoebus Garden & Spa is generally well-received and considered a highlight by many visitors.
Pool
The pool is described as small but lovely, fitting well for a quick dip or a laid-back day by the water. However, some visitors noted issues such as cleanliness with a few pointing out instances of the pool being dirty or the children’s pool not in good condition. Accessibility can also be a concern, particularly on Wednesday afternoons.
For those looking to unwind, the presence of a casino directly overlooking the pool adds an intriguing aspect to their visit. Despite these mixed reviews, the pool area remains a significant feature for guests seeking a refreshing break during their stay.
Parking
Despite a few mentions of limited and small parking spaces, especially on busy evenings like Saturdays, the general consensus is that parking is easily accessible and a strong point of the hotel. Nearby parking options further add to the convenience for guests who need them. Overall, the hotel ensures a hassle-free parking experience, contributing positively to the stay of its guests.
3 Star
However, many reviewers feel that the hotel is not fully deserving of its three-star rating. Comments often mention that the facilities are basic, the overall quality does not align with three-star standards and certain aspects of the property could use freshening up. Guests have pointed out that the facility is getting old and some rooms suffer from poorly insulated windows. While the quiet nights, apart from the casino area and satisfactory prices are appreciated, there is a consensus that the hotel's standards could be more closely reviewed to truly match a three-star classification.
Casino
Outdoor Pool
Yes, Hotel Le Phoebus Garden & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel Le Phoebus Garden & Spa.
Yes, Hotel Le Phoebus Garden & Spa welcomes dogs.
Yes, parking facilities are available at Hotel Le Phoebus Garden & Spa.
No, Hotel Le Phoebus Garden & Spa doesn't have a gym.
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