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Summary of reviewsThe Smoke House Lodge enjoys a reputation for its outstanding location, making it an ideal base for exploring surrounding attractions like Sewanee University, The Caverns and local hiking trails. Visitors praise its peaceful, private setting with the convenience of nearby amenities, such as grocery stores and gas stations. The charming and tranquil town of Monteagle is an added bonus, providing both a serene environment and proximity to beautiful Tennessee spots like Cumberland Park and Foster Falls.
Breakfast at the lodge, however, has been a notable point of contention. Guests were often disappointed by the lack of availability, despite appealing images and promises on the website. This inconsistency led many to seek alternatives elsewhere with the limited breakfast service, particularly during the week, cited as a significant drawback.
Dinner options have also seen changes since the lodge's restaurant burned down in 2019. A smaller bar and grill now operates on weekends, receiving mixed reviews for its food quality and value. Some guests enjoyed the live music and the new dining experience, while others found the menu limited, especially for those with dietary restrictions. The ambiance of the new establishment is generally appreciated, but there is a longing for the return of the original restaurant's variety and convenience.
Regarding accommodations, guests often spoke favorably of the cozy and spacious cabins, which contribute to the lodge's rustic charm. Many appreciated the comfortable beds, clean linens and amenities like A/C units and small fridges. Nonetheless, there were recurring complaints about dated fixtures, cleanliness issues and maintenance problems, including dirty floors, outdated bathrooms and unwanted odors.
The lodge staff received high marks for their friendliness and professionalism, contributing significantly to the overall guest experience. Most visitors found the staff to be helpful and hospitable, enhancing their stay despite any shortcomings in other areas.
WiFi at the lodge is another mixed bag with some guests enjoying strong, reliable connections and others facing difficulties with signal strength and connectivity. It would be wise for guests requiring consistent internet access to verify arrangements in advance.
The pool at The Smoke House Lodge also drew varied reviews. While many guests enjoyed the pool area and found it a fun addition, others noted cleanliness issues and inconsistencies in its availability. Maintenance and upkeep were common concerns among those who encountered a less-than-ideal pool experience.
The family-oriented environment at the lodge is a strong suit, featuring activities like biking on the Mountain Goat Trail and a paddle car track. The family-friendly atmosphere and large, scenic property make it a popular choice for those traveling with children.
In summary, The Smoke House Lodge offers a favorable location, a rustic and peaceful setting and an accommodating staff. However, visitors may encounter inconsistencies in dining options, room maintenance and cleanliness, which could impact the overall experience. The lodge remains a charming retreat with unique amenities, but would benefit from addressing these areas to enhance guest satisfaction.
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