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Summary of reviewsEnjoy Solar das Águas Park Resort in Olímpia is a family-friendly destination that offers a pleasing blend of proximity to popular water parks, tranquility and convenient amenities. Its strategic location provides easy and convenient access to top attractions like Thermas dos Laranjais and Hot Beach with several guests appreciating the peaceful environment conducive for family outings and relaxation.
The breakfast experience is a notable highlight, often praised for its abundant and varied options catering to different dietary needs, including delightful specialty items like tapiocas and omelettes. Despite facing some drawbacks such as long queues and occasional cleanliness issues in the dining area, the breakfast is generally well-received for its quality and variety.
Dinner at the resort receives more mixed reviews. Guests value the extensive variety and the inclusion of beverages like draft beer and desserts, but some feel the meal lacks creativity and variety, leading to complaints about repetitive dishes and quality issues. While the convenience of dining on-site is appreciated, some believe the cost doesn't always justify the quality provided.
Room accommodations are highly praised for their spaciousness and comfort. Guests appreciate the modern amenities, cleanliness and well-maintained environment, though there are occasional issues with the cleaning schedule and minor maintenance problems. The apartment-style layout is especially favored for its practicality and ability to comfortably house families.
Cleanliness throughout the resort presents mixed feedback. While certain areas like rooms and select common areas are often noted for their cleanliness and organization, several guests express concerns about the state of the pools and common areas, highlighting inconsistent housekeeping and post-construction clean-up as problem areas.
The staff at the resort, particularly those at the front desk and in entertainment roles, are frequently commended for their attentiveness, politeness and helpfulness. However, there are mentions of inconsistent service quality, lack of organization and intrusive sales tactics by property promoters, which detract from the overall experience for some guests.
Wi-Fi connectivity is a significant area needing improvement with many guests reporting unstable connections, poor signal strength and slow internet speeds, which can hinder work and leisure activities.
The spa and gym facilities have their strengths but also face criticisms. Guests enjoy excellent spa classes and massages, though issues with spa size, cleanliness and non-functional equipment need addressing. Similarly, the gym is appreciated for its new equipment but is considered basic and sometimes inadequately maintained with complaints about air conditioning and sanitizer availability.
The pool facilities at the resort offer a mix of positive and negative experiences. Many guests enjoy the large, clean pools and the entertainment options for children, including slides and water parks. However, issues such as overcrowding and occasional cleanliness problems are noted.
Overall, Enjoy Solar das Águas Park Resort provides a generally positive experience with its strategic location, comfortable rooms and enjoyable breakfast and pool facilities. However, improvements in cleanliness, service consistency and Wi-Fi connectivity could significantly enhance guest satisfaction.
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