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Mumu Motel

Guishan , No.759, Section 2, Wanshou Road (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMumu Motel has garnered commendable praise for several aspects of its offerings. The rooms are widely appreciated for their spaciousness, particularly the triple room on the first floor, which guests find highly accommodating. The beds are noted for their comfort, contributing to a restful sleep experience with soft mattresses and satisfactory water pressure and temperature in the bathrooms.

One of the standout elements of Mumu Motel is its staff. Guests consistently highlight the exceptional service provided, praising the friendliness, politeness and helpfulness of the staff. Whether it's the professionalism of the receptionists or the willingness of the front desk to provide upgrades and assist with various needs, the staff's attentiveness and dedication to ensuring a pleasant stay receive high marks.

However, the motel does face notable challenges, particularly concerning cleanliness and maintenance. Reports of dust, spider webs, mold, cigarette ashes and butts signal a need for better housekeeping practices. Additionally, some guests have encountered cleanliness issues with the linens, such as hair and mites in the beds, dirty and damaged blankets and a pervasive smell of smoke. Despite these concerns, the positive feedback on room comfort and the commendable service by the staff indicate areas of strength that Mumu Motel can build upon to improve its overall guest experience.
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Room Types

Standard Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a wardrobe, an electric kettle, a dressing room and a flat-screen TV. The unit offers 1 bed.

Deluxe Suite Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a wardrobe, an electric kettle, a dressing room, as well as a flat-screen TV. The unit offers 1 bed.

Triple Room with Shower Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room features air conditioning, soundproof walls, a wardrobe, an electric kettle and a flat-screen TV. The unit has 2 beds.

Family Room with Bath The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The family room features a wardrobe, an electric kettle, a dressing room, a sofa and a flat-screen TV. The unit offers 2 beds.

Deluxe Room The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room features soundproof walls, a wardrobe, an electric kettle, a dressing room, as well as a flat-screen TV. The unit offers 1 bed.

About Mumu Motel

License: æ¡åå¸æé¤¨016è

Guest Reviews

Rooms

Mumu Motel offers rooms that are generally described to be quite spacious, accommodating guests with their size and facilities, particularly noting the triple room on the first floor as more convenient. However, opinions on cleanliness and maintenance are mixed. Some guests have praised the rooms for being very clean, while others have significant concerns about poor cleanliness, a musty smell and smoke. Issues such as mice, air conditioning problems and a lack of hot water have also been reported, contributing to an overall run-down feel. Despite some positive feedback on room size and comfort, the prevailing sentiment suggests a need for improvement in the hotel's upkeep and guest experiences.

Beds

The beds at Mumu Motel receive mixed feedback from guests. Many find the beds to be very comfortable with mattresses described as soft, contributing to a pleasant sleep experience. The water pressure and temperature in the bathrooms also meet guests' expectations, adding to their comfort. However, there are concerns about cleanliness and maintenance. Issues such as ants on the bed, hair found on the sheets, dirty blankets and a smoky smell have been reported. Additionally, some guests noted that the blankets were humid and had holes. Addressing these issues could significantly improve the overall guest experience at Mumu Motel.

Cleanliness

Mumu Motel has come under significant criticism for its cleanliness with numerous reviews pointing out a variety of issues. Guests have frequently mentioned encountering dust and spider webs throughout the rooms, as well as mold on the walls and in the bathrooms. The presence of cigarette ashes and butts, both in the rooms and bathrooms, has been a recurring problem, contributing to an overall sense of neglect. Many have reported finding hairs and mites in their beds and blankets and duvets often appear dirty and even riddled with holes. Additional concerns include moldy bathroom tiles, dirty bathtubs, non-functional remote controls and excessive humidity. These issues are exacerbated by an inconsistent quality between older and newer rooms with old rooms being particularly problematic. Guests have also noted the pervasive smell of smoke and loud air conditioning units with mold odors. Overall, the reviews paint a picture of a hotel struggling with serious cleanliness issues, affecting the overall guest experience.

Staff

At Mumu Motel, the staff consistently receive high praise from guests for their exceptional service. The reviewers highlight the staff's friendliness, politeness and willingness to assist with various needs. The receptionists stand out for their professionalism and the front desk has even provided helpful upgrades. The attentiveness of the staff is evident with instances of them helping to call a taxi, microwaving food late at night and going the extra mile to fix issues such as a malfunctioning TV. Despite a minor note on lack of thorough cleaning, the overall customer service attitude is described as excellent, making the service at Mumu Motel a highly commendable aspect of the guest experience.

No, Mumu Motel doesn't have any pool.

No, a spa isn't available at Mumu Motel.

No, Mumu Motel doesn't allow dogs.

Yes, parking facilities are available at Mumu Motel.

No, Mumu Motel doesn't have a gym.

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