Millennium Hail Hotel
Ha'il
27.65328300,
41.72375700
,
Hail University Complex, Road Elkhotta, North Hail City Road,hail
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Summary of reviewsMillennium Hail Hotel provides a serene and tranquil stay situated on the quiet northern edge of Hail, near Hail University. While the remote location might be less convenient for accessing central city services, it offers a peaceful retreat ideal for guests prioritizing relaxation and calmness, making it a delightful stopover for travelers heading to Al Ula or visiting the university.
The breakfast has received widespread praise for its variety, taste and the hospitality of the breakfast staff, although a few guests felt that the offerings could be more diverse and better aligned with five-star standards. Dinner experiences are more mixed with some guests lauding the food and attentive staff, while others noted the inconsistency in quality and variety, as well as occasional issues with cleanliness and service speed.
Guests consistently praise the spacious and comfortable rooms with luxurious furnishings, well-sized bathrooms and excellent cleanliness. Though some maintenance issues such as leaking bathtubs and weak water pressure were noted, the overall comfort, modern amenities and well-maintained rooms contribute to a pleasant stay.
Cleanliness stands out as a significant positive aspect with the hotel receiving high marks for its tidy rooms and common areas. Guests appreciate the orderly environment and daily cleaning routines that enhance their stay.
The hotel staff receive high commendations for their friendliness, professionalism and helpfulness, making a lasting positive impression on guests. Exceptional service from various staff members enhances the overall guest experience, although occasional slow service and untrained staff were mentioned.
Wi-Fi experiences vary with some guests finding the service reliable and fast, while others reported inconsistent connectivity and technical issues. The gym and swimming facilities receive positive feedback for their accessibility and quality, despite some minor areas needing improvement, such as more equipment in the female gym and better maintenance of the outdoor pool.
Parking receives mixed reviews; while ample and convenient parking is available, the lack of shaded spaces and better organization are noted as areas for improvement. Despite this, valet service and the staff contribute positively to the overall parking experience.
Millennium Hail Hotel is particularly well-suited for families, offering a calm and spacious environment, a dedicated children's pool and family-friendly amenities that ensure a comfortable stay without the need for booking multiple rooms for children under 18.
Overall, Millennium Hail Hotel provides a tranquil, clean and comfortable stay with exceptional staff service, making it a favored choice for both individual travelers and families seeking a peaceful retreat.
Categories
The breakfast has received widespread praise for its variety, taste and the hospitality of the breakfast staff, although a few guests felt that the offerings could be more diverse and better aligned with five-star standards. Dinner experiences are more mixed with some guests lauding the food and attentive staff, while others noted the inconsistency in quality and variety, as well as occasional issues with cleanliness and service speed.
Guests consistently praise the spacious and comfortable rooms with luxurious furnishings, well-sized bathrooms and excellent cleanliness. Though some maintenance issues such as leaking bathtubs and weak water pressure were noted, the overall comfort, modern amenities and well-maintained rooms contribute to a pleasant stay.
Cleanliness stands out as a significant positive aspect with the hotel receiving high marks for its tidy rooms and common areas. Guests appreciate the orderly environment and daily cleaning routines that enhance their stay.
The hotel staff receive high commendations for their friendliness, professionalism and helpfulness, making a lasting positive impression on guests. Exceptional service from various staff members enhances the overall guest experience, although occasional slow service and untrained staff were mentioned.
Wi-Fi experiences vary with some guests finding the service reliable and fast, while others reported inconsistent connectivity and technical issues. The gym and swimming facilities receive positive feedback for their accessibility and quality, despite some minor areas needing improvement, such as more equipment in the female gym and better maintenance of the outdoor pool.
Parking receives mixed reviews; while ample and convenient parking is available, the lack of shaded spaces and better organization are noted as areas for improvement. Despite this, valet service and the staff contribute positively to the overall parking experience.
Millennium Hail Hotel is particularly well-suited for families, offering a calm and spacious environment, a dedicated children's pool and family-friendly amenities that ensure a comfortable stay without the need for booking multiple rooms for children under 18.
Overall, Millennium Hail Hotel provides a tranquil, clean and comfortable stay with exceptional staff service, making it a favored choice for both individual travelers and families seeking a peaceful retreat.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Size of the gym: 350 m2 (3767 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 2
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Show more...Hotel with Tennis Courts
5-Star Hotel
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About Millennium Hail Hotel
License: 10008234
Guest Reviews
Location
However, the hotel is quite removed from central Hail and its services, which might pose a challenge for guests relying on public transportation or looking to access amenities easily. It is approximately a 30-minute drive from the main city and even longer from the airport, meaning transportation can be cumbersome if guests do not drive. The remoteness also means that essential services, restaurants and cafes are not within immediate reach.
Despite these inconveniences, the location's distance from busy urban areas contributes to a spacious and quiet ambiance, which some guests find agreeable and relaxing. The peaceful setting might outweigh the drawbacks of its isolated position for those prioritizing calmness and relaxation during their stay.
Breakfast
Despite these positive comments, some guests feel the breakfast could improve, pointing out its high cost relative to the offerings and suggesting an increase in variety to truly meet five-star standards. A few reviews mentioned that the breakfast did not meet their expectations with comments about limited options and specific preferences not being catered to, such as the absence of pastries or a cold Arabic breakfast.
Overall, the breakfast at Millennium Hail Hotel is well-regarded for its variety and taste, but it also faces some criticism regarding its price and the diversity of options provided.
Dinner
However, several drawbacks have been pointed out, particularly the lack of a consistent dinner buffet with some guests mentioning that their dinner choices were limited and did not meet the expectations of a 5-star hotel. Complaints point to a lack of variety, delayed service and food that arrived cold. The quality seems inconsistent as some guests reported dry fruits and vegetables, bad-smelling food and an overall need for improvement in the food's freshness and taste.
Moreover, the restaurant's utensils' cleanliness and the high prices of the meals have also been areas of concern. There were also mentions of a la carte options sometimes being unavailable and room service not always being reliable. Despite these issues, the building's quality and follow-up calls from administration to ensure guest comfort are appreciated aspects of the service.
Overall, while the Millennium Hail Hotel has the potential to deliver a memorable dining experience, it appears there's a significant scope for enhancing consistency, variety and service quality to fully meet guests' expectations.
Rooms
Additionally, the bathrooms receive positive mentions for their generous space, adding to the overall comfort of staying at the hotel. The in-room amenities, including a well-stocked refrigerator, also contribute to the guest experience. Cleanliness is another recurring positive point with many guests finding the rooms to be clean and well-maintained.
However, some areas need attention, such as slow room service, occasional maintenance issues like leaking bathtubs and weak water pressure and sound insulation concerns. Despite these minor setbacks, the mix of spaciousness, comfort and modern amenities make the Millennium Hail Hotel a favored choice for travelers looking for an upscale and relaxing stay.
Beds
However, a few guests did encounter inconsistencies. Some found the pillows less comfortable, while others noted occasional issues with cleanliness and the condition of the mattresses. There were reports of worn-out beds and requests for better maintenance in certain rooms. Despite these adverse remarks, the general consensus emphasizes the beds' comfort, making Millennium Hail Hotel a commendable choice for a restful stay.
Cleanliness
While there are concerns about outdated rooms and occasional maintenance issues, these are overshadowed by the hotel's thorough attention to cleanliness. The staff is frequently mentioned as polite and accommodating, further enhancing the welcoming atmosphere. Guests find the hotel beautiful and luxurious, making it one of the best places they have stayed in, thanks in part to its high standards of sanitation. However, there remains room for improvement in specific areas like carpets, room service punctuality and some aspects of the washrooms. Overall, the cleanliness and organization at Millennium Hail Hotel provide a satisfactory and relaxing stay for most visitors.
Staff
The employees are described as compassionate, understanding and exceptionally polite, ensuring that guests feel well taken care of and welcomed throughout their stay. Some reviews did point out occasional issues such as slow service or untrained staff, but on the whole, the staff’s polite and professional manner is a standout feature of the hotel. The staff are quick to assist with reservation requests, luggage delivery and room service, contributing to an overall smooth and pleasant guest experience. Specialty acknowledgments are given to employees for their dedication to maintaining a clean organized environment and practicing good hygiene.
In conclusion, Millennium Hail Hotel's staff leave a lasting impression on guests with their courteous treatment, warm welcomes and consistent efforts to provide excellent service, making guests feel at home and appreciated during their stay.
Wi-Fi
Gym
Pool
However, some guests encountered issues with maintenance and cleanliness, particularly with the outdoor pool, which was sometimes found to be dirty and in need of care. On occasion, the outdoor pool has been closed or under maintenance, limiting access for guests. The indoor pool has also faced issues, such as being too cold at times.
Despite these concerns, the pools generally provide a pleasant environment for both swimming and relaxation with many guests appreciating the well-maintained and spacious facilities when they are fully operational.
Parking
However, several areas need improvement. A common concern is the lack of shaded parking spaces with numerous guests highlighting the need for car shades to protect vehicles from the sun. There are no underground parking options, which some guests found misleading as there are references to basement and underground parking in reviews. Additionally, parking service and management appear to require better organization, as some guests mentioned parking being almost inadequate or random.
While the hotel's settings and parking surroundings are well-maintained, access to parking can be far from the main entrance, causing inconvenience. Moreover, guests have expressed that parking issues, such as the need for covered spaces and closer access to the main entrance, should be addressed.
Despite these issues, the hotel's staff, particularly Raed and Ghadeer, have received praise for their excellent treatment, helping somewhat to offset the parking frustrations. The hotel could significantly enhance the parking experience by installing car shades and improving the overall organization and accessibility of parking facilities.
Family
The entire vicinity is noted for being clean and safe for children, enhancing its suitability for family stays. Many guests highlight the staff's friendliness, contributing to a comfortable and pleasant experience. The hotel offers options to accommodate family necessities, ensuring convenience by not requiring families with children under 18 to book multiple rooms. Overall, Millennium Hail Hotel consistently receives praise as a top choice for family trips.
5 Star
While many reviews commend the hotel for its professionalism and exceptional service, some guests feel the hotel could benefit from enhancements to fully meet five-star standards. Certain areas, according to guest feedback, appear slightly dated and there is a sentiment that the hotel’s services could be improved to align better with its five-star rating.
The hotel is generally praised for its cleanliness and luxury with visitors particularly enjoying the tranquil and fun environment it offers. Despite some mixed reviews regarding its five-star status, Millennium Hail Hotel remains a popular choice for those visiting Hail, offering a luxurious stay and facilities that edge close to top-tier standards. Overall, while there is room for improvement, the hotel succeeds in providing a memorable and enjoyable experience for its guests.
Children's Pool
Outdoor Pool
Indoor Pool
Luxury
Yes, Millennium Hail Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Millennium Hail Hotel.
No, Millennium Hail Hotel doesn't allow dogs.
Yes, parking facilities are available at Millennium Hail Hotel.
Yes, Millennium Hail Hotel has a gym. For more information, read the answers to the Gym questionnaire
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